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Packing House Self Storage
3111 3rd St, Riverside, CA 92507, United States
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Packing House Self Storage
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Er
Review №1

The business and their workers are very professional, and I couldnt have asked for more. Their storage units are temperature controlled, and have a high level of security. I called ahead about the availability of units, then upon arrival, was given a prompt tour of the units with the office manager. Given a first-hand look at the sizes of the units, I was extremely confident in the choice of my unit. With provided dollies and an elevator, it was absolutely easy and convenient getting my boxes and items into my storage unit. All-in-all, from the time I arrived, given the tour, finished the paperwork, and stored all my items, I was in-and-out in about an hour. I highly recommend this business for all your storage needs!

Su
Review №2

My experience with this storage facility was absolutely fantastic! Linette was super helpful and caring. Her ability to create a friendly relationship to her clients was both professional and sincere. I cannot recommend this storage facility enough.

Ka
Review №3

This is such a great place to store. I love how clean it is. We didnt lock our storage up one day and within a couple of hours, we received a call. No where else will they do that! Started with a large unit and are moving to a smaller unit. They are just so easy to do business with!

Ta
Review №4

This place is the best. Beautiful clean facility, super nice staff, great prices- really cannot ask for more! Thank you Packing House!

Vi
Review №5

I had the best experience from beginning to end. I was given exactly what I wanted and then some. The staff is so courteous and professional. It was guaranteed business but they still went above and beyond to make sure I had everything I needed.

Be
Review №6

I had my eyes on this place for about a good week. Due to late work hours I was unable to make it until Saturday. The employees are very nice and they walked me through the place and my contract. The storages are very clean and I like there kind of locks. I highly recommend this location.

E
Review №7

Once you have your code, access is so easy and convenient. The facility is clean and staff is very helpful if you need them. We did encounter a vehicle waiting to exit the gate, which led me to believe they didnt have a code to enter. Just an observation. I would recommend this company to my friends .

Ja
Review №8

1. Linette has the Best customer service. 2. Robert knows the ins/outs for security. Hands down is the Best storage facility ever.

Al
Review №9

I love the facility 👍🏽. It was much more then I expected...very neat and clean and the staff was very accommodating. I needed to move in on New Years Eve day at the last minute, and they took the time to help me get my paperwork and space situated. Thank you so much 😁. The price is well worth it !!!”

Vi
Review №10

After having my items broken into (at a different facility), I felt traumatized. The same day I filed a police report for theft, I was able to rent a new secure storage unit with this agency and I was able to feel safe again. That means the world to me. Not only is the value worth it, the facility makes moving simple and frustration free. I never thought I could fall in love with a storage facility, but so far, helping me in a moment of crisis, has been amazing. Thank you!

Li
Review №11

Honestly, Im not sure where to begin. Ill start by stating that I have stored just about everywhere. From the big corporately owned place with the orange doors to those that are privately-owned. Most ppl probably think storage is storage, right? Absolutely NOT! If you are storing with Packing House Riverside, you and your stuff are with the best of the best! Every aspect of doing business with Manager Lynette and also with Melody (tho it might be Melanie) is 5 Star. You will not find a shinier, cleaner locker anywhere. It is new. All units are inside. All units are climate controlled. The entire bldg benefits from AC. Ive never seen a single bug in or near the storage bldg. No dust. No dirt. No rain. You can rest easy putting boxes on the floor which is polished cement btw, and not worry that anything will be water damaged. To gain entry onto the property, there are 2 checkpoints. You will have to clear both. And should you ever lose track of time and find yourself locked in after closing, dont panic youll be out in a jiffy! (So long as you provide the necessary information.) Ive locked myself in twice! Out in a jif! Theres a huge elevator and big push carts to transport your stuff from your vehicle into brand new shiny unit! If at any time I need to store things, now or in the future, Packing House Self Storage will always be my #1 Go-To storage solution to which I can rest easy knowing that my stuff is in good hands with only the best!! 💗. Thank you guys!

an
Review №12

I like the storage facility the only thing I dont like about this place is the access hours it shouldnt be 7:00am to 7:00pm it should be 6:00am to 10:00pm or at least 6:00am to 9:00pm so thats why im giveing it 3 stares

La
Review №13

Love that there are elevators.

Ni
Review №14

You get what you pay for here. Super clean, new units. The staff was easy to work with and welcoming.

Ca
Review №15

Lynette was super friendly, detailed, thorough, and patient throughout the rental process. The facility is do nice, clean, and secure. I am so glad we found this storage facility!

Sh
Review №16

We have had great customer service from The Packinghouse. Linette is the BEST!! Very friendly, efficient and great follow up communication! We would encourage anyone needing storage in the area to look here first! Oh yeah, the prices are reasonable also!

De
Review №17

I been using the facility for two months and its been a amazing experience clean and easy.

Pa
Review №18

First time customer and my experience has been great! I was greeted when I entered. Robert was very helpful and patient with me! Property manager was so sweet and made me feel like I made the right decision to come see the place! I will definitely do another review after I leave the storage. I would recommend this place to family and friends!

Ay
Review №19

I had to storage my furniture since I went back to home during pandemic. My friend moved my stuff. She was please with the service. Price are reasonable and service is incomparable with other storages. I feel comfortable to leave my belongings here. I pay online each month. I plan to post another comment when I get my things back. However, so far experience is very good.

Bo
Review №20

Very clean and secure place. Very reasonably priced too.

An
Review №21

Jonathan helped us move-in our stuff today. He made the paperwork process easy & quick to understand, escorted us to our unit. When we found out that out unit was smaller than what were told due to a structural column, he adjusted the monthly charge for us without even asking for it. Good customer service n professional dealing. Highly recommend it!

J.
Review №22

Been using them for almost a year. Staff are cool. Place is legit. What more can I say?Worth every penny.

Ka
Review №23

Been driving past this place for a while, so we decided to look them up when it came time to move. Website is beautiful, very polished! Only one person on staff due to covid but he was incredibly nice, professional, and had us signed up and ready to move in a snap. Facilities are clean, climate controlled, and closely monitored, so we feel safe storing our things. Great price, great value, absolutely recommend!

Ch
Review №24

I had a great experience with this very new, well maintained and managed facility. The manager, Lynette was very helpful and professional in assisting me with securing my storage units. I look forward to a positive experience for a much needed service.

Sa
Review №25

This storage unit is brand new and quite nice. The prices are good. The service is friendly and professional. Linette helped us through the process of getting setup with a unit efficiently and provided all the details we needed. I was able to book a storage unit of the size and specifications I was looking for on short notice. Definitely recommend this storage facility.

ch
Review №26

The facilities look great, seems like plenty of security and the price was nice.They give you a $10 discount for processing fees if you give them a 5 star review.Please read the contract before you sign it.Huge problem with the contract that absolves the company of responsibility if something happens even from active negligence.They also want you to agree that the company can have access to your banking records, any loans you have active and any real estate you might own.Edit: And their reply to this review shows they dont read the reviews. I had no issues with the facility or pricing. My issue is with the contract you have to sign. Please read the whole thing, especially #24.

Ma
Review №27

Staff is friendly and very helpful, facilities are clean and controlled. I have no complaints. We are always treated with respect! I recommend the Packing House Self Storage is convenient no need to drive in traffic to get to your store. In a very convenient location.

Ja
Review №28

Best experience with a storage company ever! Clean, safe, secure, and truly the best customer service I have been given anywhere......Thank you

Se
Review №29

Packing House Self Storage has been great. From the simple, easy online reservation to the meet and greet once at the facility. Linette was extremely thorough and helpful via phone and Robert was nice and professional when showing me the unit options. When I decided to change the size of my unit they worked with me and I was still able to take advantage of the great move in deals they had going on. Packing House Self Storage has truly made my move easier and stress free.

An
Review №30

Amazing clean, new warehouse. High tech and great security. Super friendly and helpful staff. Melody was amazing!

Do
Review №31

I made my reservation online without seeing the place but when I got here... it’s so clean and beautiful. I feel very comfortable placing my property here. I’ve never used a storage unit and this experience has been great! Linette was awesome! Highly recommend!!

La
Review №32

I really appreciate the way Lanette takes pride in the property. She made our move-in very easy and was careful to make sure the social distancing was utilized. She made accommodations for us to be able to sort through our items since our movers had to pack our truck in a certain order. We needed to sort items needed now from items needed when our house is ready for move-in. We really appreciate this after a very long drive from Texas.

Ki
Review №33

This place is awesome. Best prices we could find, safe, simple, and straight forward. Linette, the property manager, helped us get set up. She was very kind, patient, and helpful. We signed up the day we visited.

Su
Review №34

I was looking for a storage unit that would have many of the things I needed but mostly location and price, Jayson was very helpful and made the lease paperwork easy and quick. Very clean and well maintained storage company.

Ka
Review №35

Linette was the owner and she was so nice. She helped with paperwork and made it so easy to understand especially for me, a college student. She showed us the storage facility and it was so clean and nice with a push cart. She cares a lot about her customers and I appreciate that. This is the spot to go to!

Pa
Review №36

I came into Packing House Self Storage today and Robert was no nice and helpful. Robert showed me right away what was available and gave me a great price. Thanks Robert!Also, storage is nice and clean!

Na
Review №37

Cannot stress how much I love this storage house. Clean environment, great rates, tough security. Just wish they stayed open til at least 10.

Dr
Review №38

This is a very nice storage facility. Probably the nicest I have ever used and trust me, I have rented quite a few of them. Climate controlled, well lit and plenty of security measures in place. The staff is friendly and very helpful. Particularly Linette. She really goes the extra mile.

Ch
Review №39

Jon and Lynette are amazing and their customer service outstanding! I highly recommend Packing House if you are looking for a secure, clean, and affordable environment to store your most precious belongings. Jon and Lynette make it easy and the atmosphere is delightful!

WI
Review №40

Amazing service, Been searching for a storage place and we came here to check pricing and it was so clean and well lit and the pricing was the cheapest in town. Melody was awesome. I recommend asking for her

Je
Review №41

Linette and Jon have been very helpful and informative during the process of reserving my storage unit! It’s also my first time and they made me feel very comfortable and welcoming! Definitely recommend :)!

Al
Review №42

Customer service was great! Staff was very friendly and Bert took the time to personally show me the units and walk me through the rental process. The price was also the best compared to other locations. Definitely worth the visit.

Ol
Review №43

Today I was so very Happy to secure A storage unit At Packing House Storage. What A beautiful facility not to mention The wonderful service I received.I was throughly impressed with the cleanliness wide corridors easy access for me as I am a Senior and appreciate that taken into considerationLinette walked me through all that I needed and Melody and Jon who also are there where so helpful it is very refreshing to see Young People take their jobs seriously and their training is very well executed I feel very confident in my chose to have chosen the Packing House and will definitely recommend this facility to all. Thank You So Very Much! Im A very Happy CustomerSincerely Olivia HarmatzOne very Happy Pleased customer and you can take that to the Bank!!! 😁

Al
Review №44

Please visit Linette and Melody at Packing House Self Storage. The building has phenomenal security measures in place, it’s clean, and maintains a cooler climate for your storage needs as compared to other storage facilities at highly competitive prices. You should visit and see for yourself why this facility is a true find.

Da
Review №45

I enjoyed the renting and the cleanliness and security

Ra
Review №46

Great prices, very clean facility!

Va
Review №47

This place is absolutely amazing! The staff is friendly and helpful. The facility is extremely clean and neat. Linette was awesome !!! she help me find the best deal for my roomate and I.Again this is probably the best and SAFEST place to store your things.

Al
Review №48

Starting school at Loma Linda University tomorrow. Getting our stuffed moved in. Jon has been fantastic at helping us get moved in and set up. I’m impressed by the facility and looking forward to working with the staff in the future.

Ga
Review №49

Linette was super enthusiastic and knowledgeable about all the units she had to offer. She was sweet, personable and was able to offer me the best deal out of all the storage places I looked at. Highly recommend.

To
Review №50

I’ve been looking for a storage unit for about a month now. Most places I’ve been to or dingy and dirty and the help was about the same. Then I found packinghouse. The storage units are nicer than some of the bedrooms in my home.Lynette was a super sweet person who help me out showing me the unit answering all my questions and really just an overall great person. A couple of the guys working around the property I think it was John and Robert were absolutely helpful as the place was so big I got lost. The unit is a nice size for a great price. The elevator is big enough to fit a Mack truck into. LOL. Not really but this place is the best storage facility I’ve ever come across.

Se
Review №51

I came in needing a storage unit same day, and Packing House did not disappoint. Linette, the property manager, was very attentive to our needs and questions. She gave a very clear breakdown of the features, pricing, and specials for different units. Never rented a storage unit before but Packing House definitely took the stress out of the process. Highly recommend!

Sa
Review №52

Friendly staff with expeditious service! Unit was immaculate at inspection time.

Wy
Review №53

Big elevator was nice but wish there was a smaller entrance for pedestrians that had a keypad.

To
Review №54

I recently had the need of self storage space Many of the Items I needed to store were of high value. I have to say this new state of the art facility is exactly what I needed. A good selection of space sizes, conveniently located, secure, and temperature controlled. More importantly, it provides a calm and pleasant environment in which to complete what otherwise is an unpleasant chore.I highly recommend.

Sa
Review №55

Linette was super nice, helpful, and thorough with the details of the rules and storage unit. Very clean and I love that there are security systems to keep everything safe and in check.

Jo
Review №56

Finally went through and got a storage unit for my wife and I. The customer service given by Jonathan was great and thoroughly explained verbally and visually. He was willing to show us all of the features of the storage place and very efficient.

De
Review №57

Excellent storage building and accessibility. Staff is very helpful and always friendly

Ka
Review №58

Very, nice, clean place. Jon was very helpful in finding me the best unit for what I needed.

Ge
Review №59

I have never used self storage but I am planning on selling m my house and relocating. I have temperature sensitive sewing machines and fabric as well as home furnishings. This place is great!!! It’s CLEAN as well as a nice temperature. I highly recommend this company!

Ce
Review №60

Packing House Self Storage has been great in our last minute search for a storage unit. We’ve dealt with storage units before & it was not as quick & efficient like Packing House. It is super clean & feels safe. Linnette was helpful in informing us all we needed to know about our unit. Welcome to the neighborhood & congrats on a great business!

Jo
Review №61

Came here looking for a unit, Linette was very generous and friendly when I arrived. She walked me through the whole process and answered any questions I had. I ended up getting the unit and surprised with how secure and clean the location was. Definitely recommend people to come check this place out ! Great job

Tr
Review №62

Very helpful and informative. The facility is clean and very nice. Good prices. Linette was great.

Ja
Review №63

Clean, easy to access units at a great price

La
Review №64

Jon and Linette were awesome, they made sure I got three best deal,. Super friendly, made me feel extremely welcome. I strongly recommend this facility for your storage needs.

Mi
Review №65

The manager Jon was very helpful, informative and extremely excellent with his customer service. My overall move in experience went from stressful, to calm. They have been an an asset to a very stressful move this December. If you are looking for a High quality facility with Great service representatives and clean storage Units, then the Packing House Self Storage is the best option. Time is more Valuable then money, and this pplace saved me BOTH! THANK YOU JON AND TEAM!

He
Review №66

Awesome service! Thanks Linette for helping my roommate and I through the process. Definitely recommend this to any students in the area! Super friendly and professional.

El
Review №67

Linette was awesome to work with! The facility she manages is clean and runs smoothly! So glad I stopped by and decided to use this facility! Totally will recommend!

Sm
Review №68

John was very informative, with great customer service along with great deals. The facilty is very clean and welcoming. So very glad I chose Packing House Self Storage for my needs.

La
Review №69

Jon is helpful, friendly, and professional. The co tract transaction was smooth and his instructions were clear. The facility is clean and secure.

Na
Review №70

My experience was really great. The workers are extremely helpful and understanding. I highly recommend this place.

Jo
Review №71

I had a great experience at packing house, it was clean and the staff was very helpful. The storage is great and well air conditioned!

Th
Review №72

At The Packing house Self storage the staff are friendly and helpful plus their prices are very reasonable. Thank you Linette you were a great help.

Ra
Review №73

I’ve rented here for a few months and have had nothing but great service. Everyone is so friendly and helpful. This storage facility is so clean, I love it! Definitely recommend Packing House Self Storage!

An
Review №74

The Facility is very clean. John and Linette were very helpful. This is my new favorite place.

An
Review №75

John is amazing and so helpful. Help me find the right size for my furniture. Thank you

Ch
Review №76

Fantastic place very clean and affordable. Lynette the manager was extremely helpful and friendly. Very secure too if that is a priority for you.

AS
Review №77

The best storage around! It’s all located inside with AC. The staff is amazing and answers any questions I have and always answers the phones! So happy I found this place to store my items.

Gr
Review №78

Nice facility and great customer service by the employees Jon and Linette. Would recommend to anyone in the area and they also have a great first time deal!

Da
Review №79

Bert was super helpful! Great prices and super clean units. Amazing Sureveillance and friendly staff! Would give 10 stars if I could

Gi
Review №80

I recommend The Packing House self storage. Always friendly helpful staff, always professional & happy to assist me. I feel very safe entering the premises when alone. Great job!!

Er
Review №81

Great customer service! John was very helpful! And the location is super clean and very secured.

BM
Review №82

Great customer service, squeaky clean facility, close to everything, especially my former apt. From which I was moving. And oh yeah, temperature controlled! What more can you ask for? Highly recommended!

D.
Review №83

GOOD FRIENDLY 👍 SERVICE Pretty girl too !!! Very CLEAN and I like the AC too protect my stuff ..

le
Review №84

John was very helpful and explained everything very well. He showed me the security and how access works. A+

Jo
Review №85

Me and my wife thought they were friendly the place is clean and easy to access with 3 different gates to enter. And the rates are not to high. And good customer service.Thank youAllan and Joanne Staley

El
Review №86

So far so good . John was a great help and provided great customer service . Great location and different options were available 😊

Da
Review №87

John acknowledged me as soon as I walked into the office. John was very friendly and was able to answer my questions thoroughly. Very professional.

Jo
Review №88

John was very helpful and showed us multiple units. Definitely recommend

Ru
Review №89

Wow these guys were so easy to work with. Storage facility crystal clean and affordable! I highly recommend for short term and long term needs.

Em
Review №90

Very nice clean place. Funny and helpful staff. John had a great sense of humor. Sign up was quick and painless.

Ni
Review №91

Exceptional customer service and immaculate facilities. I had initially reserved the unit for the end of the month however I opted to pop in unexpected 3 weeks earlier and they still helped me out and got me set up with a unit. BONUS.. they even have a coffee bar!!!

Lu
Review №92

Working with Linette at Packing House Self Storage was great. Linette helped me find the right storage for my businesses needs and she was very friendly and helpful.

Ge
Review №93

Great storage unit! So clean and new with plenty of units open to rent. The front office is extremely friendly and helpful!

Li
Review №94

Very professional and friendly. Site is very well kept and CLEAN! Definitely recommend to anyone looking for a clean safe place.

Hu
Review №95

Very clean place. Brand new building. Has a variety os storage sizes. Jon was very helpful

Re
Review №96

Jom was an excellent in directing me to right storage unit. .I will refer your business to MAFB. Thank you. Regina Avant USN/RETIRED

St
Review №97

Great people and great facility! Lynette and Robert were very helpful! (And super nice!)

da
Review №98

Great storage facility clean secure and great help from John.

J.
Review №99

Just rented a unit at this facility and my experience was fantastic. I had to go inside the lobby 2 separate times and was assisted by a different gentlemen each time both whom were very polite, helpful and professional. Also, I noticed the temperature of the storage units is set at 71 degrees.

Ka
Review №100

Robert and lanette were very informative and helpful when looking for a unit that fits your needs.

Information
37 Photos
100 Comments
4.9 Rating
  • Address:3111 3rd St, Riverside, CA 92507, United States
  • Site:https://packinghouseselfstorage.com/?utm_source=local&utm_medium=StoragePug&utm_campaign=puglocal
  • Phone:+1 951-405-2680
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:9AM–1:30PM
  • Saturday:Closed
  • Sunday:10AM–6PM
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