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Extra Space Storage
5910 Mission Boulevard, Riverside, CA 92509, United States
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Extra Space Storage
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Pa
Review №1

I had a great experience at this site. I like how professional and nice people at this company are. Thank you! :)

A
Review №2

Great place to have a unit. Well maintained grounds and secure front gate. Never seen anything sketchy and the staff is more than helpful if you need some help with a lock

Al
Review №3

I would recommend this storage rental place because if you need the best this is the place to go . And such great help and deals

A.
Review №4

Great Experience. Amazing customer service. Easy, Fast, and very safe~ all covid precautions followed to a tee. I wish more businesses followed these standards with such great customer service.

Th
Review №5

Fast easy no problems very clean good management strongly recommend 👌

Mi
Review №6

Well a friend of mine had a unit there for a short period of time the unit was completely infested with mice I lifted up a box and there was 13 pinky mice under the box mice running around everywhere things got chewed up mice droppings everywhere and Im sorry I dont know his name but the black gentleman that works there is so rude I needed to throw something away and I had to go through an interrogation before he would open the trash can he inspected everything I was going to throw away it was just so uncomfortable

Ho
Review №7

Love the service love the hours love the location

No
Review №8

Jasmin never fails to do a wonderful job. She’s knowledgeable and addressed every concern in a timely manner. I have been storing here for a good three months and I can’t be any happier. Thanks Jasmin, keep up the good work!

Ly
Review №9

Always has a clean environment. Been there almost a year and secured

SH
Review №10

I love them here Ive had my stuff here 10 plus years

Cy
Review №11

The entire process booking online was simple. Once done, Elena was awesome. She called to ensure we booked enough space, heard my story out and made the entire process simple and painless. She also provide a the best customer service! So far, they have been wondering!

An
Review №12

Thanks to the guy behind the counter, he made this storage rental painless and easy; I was very happy with the whole experience.👍I came back same guy was there going all the way out for service. Way to go Extra Space Storage!!

Ja
Review №13

We moved from Tucson, AZ and hubby found Extra Space Storage in 2017. We were fortunate to find an accommodating Manager (Warren) who was very friendly and found the best rates for us. Our short stay ended up being a lot longer than anticipated but it worked for all of us! Warren works hard at keeping the place clean and orderly. Thank you so much!

Em
Review №14

Super friendly. Made the process of getting a new unit with them extremely smooth and easy. Looking forward to storing for a long time.

Ca
Review №15

I rented a sm unite 2 1/2 yrs ago and my place was robbed twice, no cameras at the end where Im at, and the rent went from $43 to$74 .No one has doneanything about my stuff that was stolen .Even with a Police report.

Vi
Review №16

Worst storage facility. The security is a joke. Whats the point of cameras if thieves still get into your storage unit? Not only was our code being misused by someone not authorized, our unit was tampered with, broken into, and then relocked with different locks but still had the same stickers as other units. Dont get me started on the horrendous mice infestation. We put poison and traps and still the unit was filled to the brim with feces. Because our unit was broken into, we emptied it and moved on, we ended up finding dead mice in the end. Gross. Security needs to improve because theft is a serious issue.

gr
Review №17

Helpful and nice people.

Ju
Review №18

My with Extra Space Storage on Mission Blvd in Jurupa Valley has been problematic. My issue is with the manager. In a nutshell, Ive havent been able to get in the gate using my code one time yet. Resulting in taking a fully loaded truck back to the house I was vacating and unpacking it leaving my possessions there. I had already had problems getting inside the storage area twice before. I was given different reasons why I couldnt get in. One of them being the gate is not working because of the lightening, as the man behind me used his code to get in. I will not rent here again because you have to deal with the manager. He lied to my face twice to cover his error. Cant trust that. Oh yeah, when I asked for his Superiors name and number he refused to give it to me and told me hed have them call me... Still waiting. Not good business practices.

Ca
Review №19

Well run, professional business.I did everything online with no hassles

Ra
Review №20

Property is clean and kept up. Office staff is extremely nice and explained everything in detailed. Very happy with my choice.

Ja
Review №21

One of the best storage places Ive ever been to very respectful and kind great prices I recommend this to people that are looking for a storage place at a low price

An
Review №22

Warren the person who helped me was very knowledgeable about unit sizes.He told me the size unit I needed for the items I had. The place was very clean he is a very nice person and have a good listening ear. I noticed how he goes out of his way to help a person. He try to do everything that he can when a situation arise to have a meeting of the Mind understanding. He always give the people the right advice telling them to go to the right source if its something he himself cannot legally take care of the situation. Warren is a good person person and a fair person. I am so happy I had the pleasure to meet him and work with him as far as getting the right size storage for me.

Al
Review №23

Unit is infested with mice. Barely been there a month now I gotta repack my things and go some where else and hope their pest dont tag along and they know their units have mice and shrug it off like what can we do

Po
Review №24

Friendly people and nice parking area to load/unload.

Al
Review №25

The people here at this storage are very nice people very helpful and willing to help..Thank you for all your help....

Ja
Review №26

Best prices around. Warren was extremely helpful. Free 1st month and the place is super secure. Warren lives on site and keeps a hawks eye on everything :)

Jo
Review №27

The fastest service and most friendly staff ! Thanks to Kenny for making our experience awesome :)

mi
Review №28

Many spaces available

Wo
Review №29

The Gentleman named Warren was very helpful, And very fatherly like. He was trying to be very cautious for me as the unit I will be getting is in a hallway. Overall made me feel good that a stranger cared for my welfare. Thank you so much for your help Warren. God Bless

Ko
Review №30

I had a wonderful experience Mr. Warren Ross Store Manager was very polite and helpful. His cheerful attitude made me feel right at home. Thank you Warren for your helpfulness. I recommend this storage to everyone. Have a wonderful and blessed day!

Da
Review №31

I called and made an appointment to come in with Jessica, she was kind and professional, after coming in and meeting with Warren he was able to show me numerous units and gave me his professional opinion on what I needed, I am completely satisfied with my rental! Not only did I save money by coming to extra space but was also satisfied with their exceptional customer service! Thanks again Warren and Jessica!

Fr
Review №32

Thanks Linsey!

De
Review №33

The custom service I received from Josh and Cynthia was excellent! They were friendly, professional and eager to help! Would definitely recommend!

Cr
Review №34

When I arrived Carlos was extremely polite and pleasant. He gave us all the information we needed and answered all and any questions we had. Pricing is very affordable and the area is well guarded and secured. Great business with great customer service.

Ma
Review №35

Great customer service. very nice and informative with the units! Made us feel very comfortable. Would definitely recommend!!

st
Review №36

Staff was really great here. Jessica was particularly helpful and all around awesome. Definitely will be my go to storage in the area!

Se
Review №37

I recently had an Emergency to get a storage and I found this one and gave me the greatest price! Process was amazing and I am very pleased. Store Manager Warren was so nice and humble. It took me no more than 10 mins and I had my storage.THE BEST!!!!!

Ti
Review №38

I feel my property is safe at this location

Ch
Review №39

Extra Space Storage is amazing. The employees are friendly, the space is clean, and theyre affordable. If anyone needs to quickly get a place to store your things, I highly recommend Extra Space Storage!

Ms
Review №40

Super nice employees....nice n clean location... Kinda pricey but didnt have another choice....

Ru
Review №41

Awesome experience. Jessica helped us through the whole process. Made everything easy and simple. 10 out of 10, would recommend.

Ka
Review №42

Warren has been super helpful with helping me find the best sized units and the best deals, he also has a great sense of humor. Overall the experience here has been really nice, I wont hesitate to reccomend this place to my friends

An
Review №43

The best and most comfortable people to assist you with Warren Jessica. Highly recommend Extra space

Ri
Review №44

I have used this storage facility for 13 years. I have paid thousands of dollars for their services. Warren, store manager, has always been honest and fair with me. The safety of my belongings were never in question. Even when I lived far away for 3 years, the courteous customer service was there. I believe that Extra Space Storage on Mission Blvd in Riverside deserves its good business.

ch
Review №45

Warren & Amanda have always been so helpful. After my world was turned upside down 4 yrs ago & was in need of Storage units. I found this place. So friendly & clean. Thank God I only have 1 small one left. I can go any time & feel safe going through my stuff. I hope you guys find what you need. Blessings to you :)

Sh
Review №46

Rosa was a delight to work with. She is upbeat and knowledgeable. She explained everything in easy to understand language and made sure all my questions were answered. I highly recommend this location.

Ra
Review №47

Amazing service from Olivia, Cynthia, and Cindy. Great facility. Thanks guys.

Jo
Review №48

Really great place to store your things, many different options and it looks really well maintained, Warren Ross was really helpful at helping me pick out a storeage space and got me a good deal. Thank you

Al
Review №49

Warren is an absolute angel. I would definitely suggest coming here, due to prices and service. You wont find better!

王一
Review №50

Very nice place for storage and reasonable price. Great choice.

Ra
Review №51

Warren was amazing! Got me in and out really fast and the storage unit is perfect for what I need. I love that they have their own insurance policy Thank you!

Ce
Review №52

Carlos was very helpful. His customer service was excellent!! fast service I was in and out of there in no time ready to continue my moving process on a busy schedule! Thumbs up!!Thank you extra space storage staffI will definitely give a reference to this placeGracias

Ke
Review №53

We were very pleased with the cleanliness and size of our storage unit. We were also very happy to be able to do all of the paperwork for the rental at a local Extra Space Storage near our workplace in Long Beach. There was no way we were going to make it to Riverside to meet Warren in order to rent our current space. So they suggested we go to a local one and do all of the paper work there and we did! It saved us tons of time and the employees at the Extra Space Storage on Wardlow were just great! Very knowledgeable and professional and helpful. They made the experience a very good one. We are very happy with how things worked out.

jo
Review №54

Great storage facilities, great prices, access until 8pm

Ci
Review №55

This facility is great, very clean and customer service is also very good... Carlos helped me get my unit and he was super friendly and knowledgeable. Great place to rent a unit.

Li
Review №56

Warren Ross helped us today. He was very nice, patient and thourout. The place was clean and very organized. Overall it was a pleasant experience.

Ja
Review №57

My girlfriend Crystal Nila got a storage unit here. Quick and easy. No hassle. Warren was of GREAT help to her. She recommends you ask for him. Very polite and helpful. Extra space storage on mission blvd.

Ma
Review №58

Nice Staff store manager very friendly and with a lot of knowledge been a resident of the area. The best place to store your belongins safe and reliable. 5 stars for me.

A
Review №59

Have always had a great experience with the staff. My unit was pretty nice, and it is easy to get it.

Ci
Review №60

I have had 3 different units with Extra Space Storage in 3 different cities and would not go with any other company. The prices are competitive and the units have always been reasonably clean, well lit and secure. The staff are always pleasant.

St
Review №61

Friendly staff. Very helpful. Katelyn was awesome at helping us find what we needed and made the process a breeze.

Ma
Review №62

Great customer service. I broke my key in the lock and they helped me fix without buying a new one.. Very helpful

Mi
Review №63

I researched many storages before I came to this one. I almost chose a different one due to this ones location but when I called, the lady who assisted me was very helpful and friendly. She gave me a really good deal and it was a lower price then all the other storages I had previously called so I decided to give it a go. I get down there and I was told that the lady gave me wrong pricing info but they honored it anyways which was really cool because I am barely making ends meet this month so I was extremely grateful for that. The 2 gentlemen that helped me out while I was there were both super friendly and accommodating. The place overall looked well secured and clean. I would definitely recommend this storage to anyone looking and will be referring my friends here.

Ce
Review №64

I love this man. God bless his soul.

co
Review №65

Jessica did an amazing job! Great service! I highly recommend

Ma
Review №66

Jessica is amazing, extremely helpful, and professional, highly recommend this place. Easy process, less than 10 in the office.

E
Review №67

Im very pleased with the service I received from Warren Ross, Store Manager. I felt valued as a Customer which is missing from other business establishments. Thank you for your assistance with my move.

Ch
Review №68

When i always come in to pay my bill im always greeted with good attitude and a nice smile. When i come the facility is always clean. Never no trash or peoples unwanted trash laying around. The staff is very helpful and will help you with whatever you need. Mr warren is a great Manager hes very patient and helpful.

Ap
Review №69

Jessica was very nice and helpfulShe gave me the best deal possible

ad
Review №70

Staff is very friendly and helpful. Great service and very safe place to store your belongings.

Mi
Review №71

Katelyn was very nice and was very help full i recommend her to all u guy got us a great deal

Ch
Review №72

Super helpful staff. Clean facility. Warren was very nice and helped me out.

Ro
Review №73

I thought that the facility was very clean and well organized. The people who work behind the counter are very helpful and considerate. The girl who helped me, Betsy if I remember correctly, was very knowledgeable and considerate. The facility was clean and in a great location. Overall, I was impressed.

Re
Review №74

Excellent service from Mr. Warren Ross.Very honest and answered all questions asked. Well organized and helped me out right away.

Ja
Review №75

I have rented here a few times before. I always come back here when I need. Today I met Rosa and Amanda in the office. They were super helpful, nice, and professional.

he
Review №76

Place is clean and nice. The older black guy at the front is really cool and helpful. Only reason for 4 stars is because theres shady looking homeless people that basically just act like theyre getting stuff out of storage when really theyre just chilling there. I know this because Ive seen em sit there for hours on end a couple days back to back. Im in n out of my storage pretty regularly for legitimate reasons. But not managements fault. Also I think there are rats. I accidentally left a bag with unpopped popcorn in there and came back to it being chewed up. Dont see where else this couldve happened.

Cr
Review №77

Great experience! We were in and out within 15 minutes! The guy that helped us out was a charm as well good place and good staff! Definitely recommend this place.

EL
Review №78

Came over here from another storage place down the street. They were tacking on a multitude amount of fees.The girl was really pushy.This place has the best rates and friendliest staff. Warren and Amanda were more than helpful. Thank you!

An
Review №79

When getting my storage unit,Warren was very friendly and helpful.,great customer service! I had this at 5 stars, however my move out experience was not great.so i lowered it to 3 stars. Some other guy helped me and had no customer service, i understand that i was no longer going to use there services,however this shouldnt limit the way they should treat there customers, because it can be a returning customer.

Ka
Review №80

Warren was very helpful being 200% straight up. Couldnt have chosen a better place to store our stuff. He was very helpful and looked for the best deals within our budget.

Jo
Review №81

Good attention fast services and economy payment thank you

er
Review №82

Warren Ross was absolutely amazing and friendly. I was in and out with a new unit in no time. A+ customer service

Sh
Review №83

Warren and Katelyn were really great! They are friendly yet professional, and if I need a unit again Ill be sure to come back.

Su
Review №84

My personal experience on so many levels is SATISFYING😀 Ive had my share of renting spaces from different storages and by far EXTRA SPACE STORAGE isnt burning a hole through my pockets🙌 The staff here are exceptional, professional and respectful towards their customers👌 Warren Ross store manager makes his daily rounds making sure his property is kept up and customers feel welcome... I highly recommend anyone whos looking for a affordable unit Big, Medium or Small the price is most definitely right... Thank you EXTRA SPACE STORAGE from a satisfying customer... 👍👍

Le
Review №85

Great customer service... in General from start to end I’ll give them five more ⭐️⭐️⭐️⭐️⭐️

an
Review №86

Price is a little high clean units friendly customer service.

An
Review №87

Katelyn was very helpfully and freandly explained everything perfectly great customer service!

Jo
Review №88

Came to rent a space and Warren was great and super helpfully. 5 stars

Cy
Review №89

W Ross Help Us Out Really nice Guy Really good to get Along. And the best he gave us the first month free.

Te
Review №90

Amazing service! Very clean facility and office. Thank you Warren!

Tr
Review №91

Very helpful. Very informative

Wi
Review №92

Rosa was very friendly and helpful. Very knowledgeable and helped us out getting into a storage

Br
Review №93

This is a great facility with wonderful staff. Ashleigh is so helpful and very attentive. The units are nice and the facility is very secure. Highly recommend!

Je
Review №94

Since the moment you enter the facility you are greeted by the owner and staff. The quality of attention and kindness are awesome. You are answered every question you may have. They take you to the storage, any size you would like to take a look at.

RA
Review №95

Friendly and well explained person attending the front. Good price.

Iv
Review №96

Great experience. Very friendly and helpful.

Vi
Review №97

Warren made the moving process so easy and understanding! He directed me to my unit and compared everything that I had questions about.

Da
Review №98

I came into the store and the store managers were very professional and friendly. I liked the fact that the property was very clean and well maintained. The managers have great customer service and I would highly recommend this store to my friends and family.

Ke
Review №99

Working with rosa here in the office, very nice and polite. Showed me the storage rooms and very informative.

Ka
Review №100

Extremely kind staff, went above and beyond for me in my time of need :) good prices and deals too!

Information
31 Photos
100 Comments
4.8 Rating
  • Address:5910 Mission Boulevard, Riverside, CA 92509, United States
  • Site:https://extraspace.com/storage/facilities/us/california/riverside/300008/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_ODIzNjIxNy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 951-369-0371
Categories
  • Self-storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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