Do not to use this place. You would think for a big corporation they would be more secure. Nope had my storage broken into. They managed to take everything that was of value. A dirt bike and camping equipment and jeep parts. And had time to break into 2 others in my row. So much for cameras and and security ! Place has gone downhill since I came 2 years ago. A lot of homeless and just trash !

Dont entrust this storage with your belongings. They are not good stewards of the storage units and the storage facility.My unit was broken into last night and everything was taken out of my unit. All the units in my building were broken into. They have a resident manager living in the storage facility and it was still robbed. I also found out, its not the first time. They are allowing homeless people to rent units in this facility. If I would have known that - I would have taken my belongings somewhere else. Very disappointing.They are not just stuff that they took. They took precious mementos and memories that money cant buy. I felt violated.I am not sure how the staff and management allowed this to happen.Save yourself from heartache. Store your belongings somewhere else.

Place is very dirty. Trash throughout the complex. Urine everywhere. Transients walking throughout the complex all day. No maintenance done on complex whatsoever. Gate to enter is broken most of the time. They need a good management company to take over and clean that place up.

After a rough drive trying to get to Riverside we met Ms Chanell Battle. She was a breath of fresh air!! She was prepared for our questions and had everything ready to go. What a fine representative for this company! We would recommend her to any employer; she is wonderful!

All of my belongings were stolen in a matter of two weeks. There are 0 security cameras/guards/dogs/enforcement other than a temperamental gate youre supposed to be able to unlock with a code ever so creatively made up of your unit number and last four of phone number. The back door “lock,” if you can even call it that, had clearly been tampered with as had the next two units beside mine. I had narrowed down my life significantly prior to my cross country move, maybe 15 USPS medium priority boxes, some vacuum seal bags, totes, a suitcase, and larger items — only things that were precious to me were left, I had meticulously gone through it all. Things I will never, ever be able to get back are gone forever: childhood photos, my childhood piano, art given by people who are no longer in my life…it’s beyond violating and devastating. The fact I had to be the one to inform the facility that didn’t even bother enforcing security so I could have even a shred of hope for some kind of justice, that this happened and not the other way around is beyond unacceptable. Supposedly the manager I met with was new to the facility, their one redeeming quality was their honesty as they admitted that, “no, at this time we do not have cameras” as I filled out the incident report snd simultaneously closed out my lease of a whopping month. This is my first ever storage unit experience, you could maybe argue naivety sure — how naive I was to ever dream a STORAGE FACILITY would keep my things safe — it had one job, and it failed me in the most unforgiving of ways.

DO NOT RENT HERE!!!! Margarita who works in the office is rude and straight out disrespectful. They do rent increases often and u end up paying almost $80 a month for their smallest unit that was only $52 when u first rented it.

What an easy experience!! I needed to get a small storage LAST MINUTE and looked at local storage facilities in my area. CubeSmart popped up so I checked out their website and headed down there. Ferman was really friendly and made the process quick and (financially) painless!! GREAT prices and CLEAN facility. Thank you CubeSmart.

Don’t look any further, this place is priced fairly and you get a much bigger storage area than other places. The staff is so friendly and informative. It’s a pleasure and peace of mind knowing our belongings are in good hands! I highly recommend using CubeSmart to do your business with. 💲👍🏼💲

Im a long time tenant here at cube smart Arlington and the manager John is a Great asset to your company and that is what we are lacking at this facility.we hope that he can work here more often.

Dont store your motorhome here!! Mine was there less that a month and someone stole the catalytic converter. No security and gate doesnt work.

This storage unit was very great and very spacious plenty of storage. The guy at the front desk was an amazing customer service and very helpful.

This location is always friendly and professional. Angela and Adilene have great energy and quickly help us out whenever we need it. Thank you! I will definitely recommend this place for any storage needs. 😊

Very scary people walking around storages. Makes you constantly be watching your purse and never go after dark!

Just a heads-up if you found this place through some search engine or advertisement and are considering storing any of your belongings here, I would strongly advise you to find somewhere else. Your items will more than likely be stolen or damaged or face some other calamity and you will have to hope your insurance reimbursement covers your loss. If you read your contract closely before signing the lease you would have known the fine print language protects them from any liability, unless proven negligence.However if you have been unfortunate enough to have your property stolen from this place you would know that from talking to the Riverside Police that this storage yard is constantly having calls for stolen property, and a majority of the time you wont even have a frame of reference of when it was stolen it could have been a day ago or couldve been a month ago, who knows? Cubesmart certainly doesnt.Dont be fooled by the illusion of security and think for a second that anything will be safe while stored here. The security cameras and gate are completely useless because someone can freely come in and break in to your unit or take your vehicles, or recreational equipment and just stroll on out of there without breaking a sweat.If you read this and then still decide to go ahead and store your property here because you assume that something like this wont happen to you, or that this is an exaggeration of how bad the problem actually is... then I wish you luck, and would advise you to get full coverage insurance.Cubesmart is a hive of criminal activity, scum, and crooks.

Chose this facility because of cleanliness, and helpfulness of the staff. To my dismay my unit has been burglarized. There is no evidence of tampering with the lock so clearly there is an issue with the locks they basically require you to buy. When I suggested that someone has a master key I was told no and that someone must just know how to get into the lock. Also, I am not the only one that has been burglarized. Beware!

Amazing costumer service. Hands down for Bryan and the lady in front desk they were so attentive. And the nicest people that I have ever met thank you for being nice and understanding. We really appreciate the help and we definitely recommend to other people .

Awesome place to get your things stored when you need to. No problems with them ever was with them for a year until I could find an apartment. Very nice and awesome staff with the best customer service.

Very grateful for the ladies in the front desk. They greet me by name and always with a smile. I highly recommend this storage to everyone. Keep up the great work.

Angela was great! Super customer service! And the price isnt so bad either. Perfect size storage for what I needed. Thanks!

I found this place through a family friend that had so much great stuff to say about this location. I never regretted coming here to store. Angela, Adilene and Brian are the absolute best!

I had a wonderful experience!! They had exactly what I wanted, exactly when I needed it!!! The staff was phenomenally professional, friendly and funny! Prices were right! Rental process was quick and easy!!! Adi (apologies for the abbreviation, I didnt take a card and I didnt want to spell your name wrong) and Brian were more than willing to help take care of anything I needed, even after the move in! I would absolutely encourage you to choose to rent from them any day!!

The customer service at this facility is very wonderful. The ladies are super nice and always greet me with a smile. I am always helped with anything I need. I been else where and the hospitality at this cubesmart is outstanding. I am beyond pleased. Clean property, well taken care of. Staff is always aiming to please all.

Employess are very attentive, friendly. I know my items are safe here. Staff is always on board with checking property and making sure all is secure. Very impressed with overall service.

I have been storing with cubesmart almost a decade and I am very very pleased with the service. The grounds are always kept clean, and never had a problem with my stuff being stored here. The staff is always happy and I am always greeted with a smile and by my name. The girls are always busy and keeping the property nice and the customers happy. I have referred friends and family and will continue to do so. One hundred stars from me!!!!

This CubeSmart has a lot of homeless people that steal and can break in and have broken in. Last time I came here the employee came 20 minutes late so I was waiting outside because I was trying to get a storage space so that was kind of annoying.

The staff in the office are outstanding. They always greet me and my wife by our names and this makes us feel very special. Thank you for always making us feel special.

Abilene, Angela, and Brian have the best customer service. They are all very genuine and always so friendly. I recommend this storage to everyone.

I Will have to say the staff is incredibly nice. I been there for almost 4 years renting and place is clean and secure love the fact that the staff will go the extra mile to help you all 3 ladies and gentlemen in there ...

The ladies at this facility are great! Property is always kept clean ans supervised. I would highly recommend this storage to all my friends and family. Thanks again Adilene and Angela you are the best.

Adeline and Angela are the best ladies in the office. I always make my payment in person and they are always nice and personal. They even remember my grandsons name. The prices are very affordable and easy to get into the storage areas. Our storage room is a small one but it holds a lot of our things great. For accessibility and prices and great office staff come see the ladies at Cubesmart

Awesome staff! Very lively and friendly. Explained everything well. Angela, Adeline, and Diana helped us out a lot and we are happy to be clients here. We recommend this place to our friends. 😊

Good customer service. Process was easy to start up.

From the first call through out check-in and guidance to our spot... everyone has been very professional, courteous and helpful.

Service is wonderful! The staff is amazing. Price are great and facility is clean.

My unit was burglarized for lack of security in the evening. 10 p.m. closing hours is absurd. I would not recommend a storage place to anyone, Address: 7600 Arlington Ave, Riverside, CA 92503, According to police this is no surprise that CubeSmart Self Storage is burglarized it happens throughout the year at there locations.

Thank you Angela Brian and Adilene for such great service. I am very pleased with the friendly service you provide here at CubeSmart. I am looking forward to storing with such happy people. Thanks again.

Came with my car loaded to move my stuff in and they didnt remove the lock from the door. The office is closed and the on-site manager is away. First day and theyve already screwed up.Came in the second day to see how they could maybe remedy the situation, and witnessed the Assistant Manager (Brian) throw a can at a stray cat. At that point I just asked for a refund, as Id rather store my things somewhere else. I was told they cant refund the cash I paid with, instead it would be a check that could take 2-3 weeks. The real Manager said shed she what she could do to expedite the check, or possibly get me cash on Tuesday when she returns. I will update review with what she was able to do.Update: It took 2 weeks for the live-in Manager to even request/process the refund, and 2 additional weeks to receive the check. 4 weeks in total for a next day refund. I will never do business with them again, and calling corporate.

Im giving five Stars based on the customer service that me and my wife experience there. The two ladies who helped us were very helpful and we were satisfied with there service.

The service here is excellent. Adilene helped me with my rental and she has great customer service made us feel very welcomed. I would highly recommend this storage to a my family and friends. Thank you for all your help!

The service here is excellent! Highly recommend cube smart. Never had a problem with them everything is professionally done.

These ladies give me good service, treat me like family. I am very happy storing here. I been 1 year and they always make me feel comfortable. Forever happy and upbeat

Bryan is a great guy. Always very attentive and helpful when I need a storage unit

Amazing service every time I walk in there the girls are so friendly Adilene and Angela always take care of me wouldn’t go anywhere else

Quick and easy no hassle! Just good business!!

I had the most wonderful experience with this Riverside storage. Adilene was very nice & professional she helped me & accommodated all my needs. Diana was very nice & helpful also. My experience was beyond my expectations I would highly recommend this storage. I left happy as well as a very satisfied customer.

Customer service is excellent. Adrienne and Brian treated us with professionalism at its best. Highly recommend Cube smart.

Great storage facility with perfect customer service. Move in special, free month. Low monthly rate and units have a lot of height. Professional, informative, fast, courteous and friendly customer service. Good location, easily accessible. Thanks Adilene!

The desk person was super nice and helpful.

Great place to store your valuables great stuff all friendly and always eiger to help.

Excellent service, Diana and Angela have a great customer skills they treated me with respect and they satisfied all my needs. I wish they had employees like them everywhere else. thank you girls and god bless

This girl Adilene Vargas, the Gen Manager was so helpful ^ give me a lot of options just for me to save time & money!! Shes an awesome girl, I will definitely recommend their facility with her great ATTITUDE & Awesome service

There was a smooth transition and no problems at all Im looking forward to continued

Store num 2883 thank you brian for for all your help and getting me set up to move in even though we ran a little later then your quiting time much appreciated

Excellent service from Adilene! She really took care of me and was really knowledgeable and eager to help me! Got me set up in minutes with everything I needed! Great Service!

The ladies at the front office are phenomenal. I have never had a problem here. The time I stored here the ladies took really good care of my trailer. I would highly recommend this place and if I need a space again I will be back.

The perosnal at the front desk are very profesional. They always greet me with a smile and I always look forward to seeing them. Come check them out if your looking for storage.

Adilene, Isreal, ans Brian are very kind. Im moving out of the state and there willingness to help me find someone to help with my move is just very warming. Thank for your help. Ive stored here for 17 years so Im sad to leave you. Take care.

Cool I was there because of my brotherI like to tear because they have long hours to go in-and-out

Excellent costumer care. Adilene, Angela and Natalie will assist you with any questions and concerns. I recommend this facility to all my friends. And they satisfy all your storage needs. Very friendly.

Very nice and helpful ladies in the office. Love this place. Highly recommend to anyone.

If your looking for storage this is your place look no further. We had such a great experience Adilene was super genuine and has great customer service. Thank you for helping us with our storage needs. Keep up the great work.

I needed to secure a space for our ministry outreach donations. I went on line and then called the office. I spoke with Angela Quinonez. I was so impressed by her excellent attention to details and her pleasant personality and willingness to help. I went in to complete the necessary paperwork hoping that she would be the one to help me because of the good telephone experience. To my surprise she was there and also I met Brian Adeoye who was equally as professional, friendly, and customer accommodating. This normally doesnt happen same day, same place. I m so pleased I chose this place to do business.

I just want to thank the three ladies over here at CubeSmart there really helpful they take there job serious and thanks again. Adilene Angela Natalie . The owner did a good job of picking you 3 out! Good jobs u all!

Angela and Diana are great managers. Very beautiful ladies great personalities. I never have a problem with them. Im really happy with the service here

I was very please with the service I received. Adilene. the manager greeted us with a warm smile & a friendly & helpful attitude. My husband & I were looking for a small unit that we could store boxes packed in prep for a move in a few months. I told her what I we needed and she took us to look at that size unit. Then I told her I wanted an indoors unit and she didnt have anything available but told me to keep calling her because she had one that was coming available soon. When I called back the unit was open & ready for us. When I went down and took care of the paperwork she helped me with the paperwork and made sure I understood it all. The process was painless, the location is easy to get to & the service was great.

I have never needed to get a storage ever but for this being my first time I LOVED it, the staff is the best. Adilene first helped me open my account with them and she just was so nice and helpful she made me feel like if I have known her for years. Angela was super helpful when my sister in law had to get one even offered to up grade our unit to better assist us, and Bliss for her training she was super helpful today on helping me pay my unit. Over all I would definitely recommend everybody to go to cubesmart on Arlington they will Always treat you like if you knew them for years and I promise you will leave a happy customer... Thanks girls for making me feel welcomed

The employees were very helpful and extremely nice. My move was very easy and stress free. Highly recommend!

The best place to be feel at home with Adilene and Angela! The ladies are delightful and have great customer service. Thank You for continuing to help with my storage needs. I recommended this facility to all my family and friends no matter how far you live. I come from San Bernardino and wouldnt change my storage these ladies have beautiful hearts and always make me feel happy.

I am very happy with Angela and Adilene service. The ladies are very friendly I’m happy I choose this location to store my items. Keep up the amazing work!

Adilene, Angela and Natalie are amazing mangers! Property is always super clean and they always make sure customers are taken care of! I’d recommend this facility to all my friends and family.

We had a great experience renting here. Adilene, Angela and Natalie were super friendly and helpful. They made the whole process very easy. Our storage area was clean and easy to load and unload. I loved that you have access so early and so late. The girls were helpful with everything they even went out of their way to return our glasses we left in the moving truck we rented...$10 rental you cant beat that!!. I would recomend this storage place to any of my friends or family.

I think that ladies at this location need a week of paid vacation. I have been storing at this facility since 2014 and I am very pleased with Adilene and Angela customer service. Always a pleasure to walk into pay my bill knowing that I will be greeted with a warm wslelcome and a smile. Keep up the great job! I would highly recommend this facility to all my friends and family.

The ladies at this location are always very friendly and attentive! I would recommend this place to all my family and friends. Keep up the amazing work!!!

I would recommend everyone to come store here. Adilene Angela and diana are very professional and helped us out with all my storage needs. Thank you so much.

The staff Adilene,Angela, and Brian were super helpful and there service was awesome. Definitely recommend them. Bryan even shared his lunch. Thanx again guys.

Ive been with CubeSmart since 2009 and its been a great experience. Both Adilene and Natalie are always friendly and courteous. In comparison to my past storage experiences this facility is by far the best in customer service and cleanliness. I would highly recommend this facility to anyone looking for storage.

The manager, Adilene, is very friendly and an amazing help. They accommodated our needs and gave us exactly what we needed. When we had an issue they were quick to fix the problem.They have a wide selection of large and small units with high ceilings. The units are clean, have limited lighting but that isnt an issue.Their security and insurance options are also a big plus!

Adilene was awesome in getting me checked in, while Brian was great in providing details of the facility and Angela was attentive to getting the space ready even though I arrived 20 minutes before closing.

Excellent service, prices are fair.

CubeSmart Self Storage on Arlington gave me the best experience as a first time renter, after shopping around for a good deal CubeSmart had the best deals in town. Diana, Angela and Adilene gave my family and I quality customer service, I would definitely recommend to anyone looking for a storage to stop shopping around and go straight to CubeSmart!

I truly had a great experience renting a storage facility from this company. The employees where very friendly and caring in my desperate situation. I appreciate their kindness and affordability.

I love this place and Adilene at the front desk is very professional and friendly. Id recommend this place to everyone.

Great staff. All of them!

Adilene Vargas was great . And was very helpful. Thank you so much.

The service here is great! I have rented here in the past and I choose to one back since Angela, Adilene and Diana have amazing customer service. If you are looking for a storage look no further this is your place. I would highly recommend Cubesmart to all my friends and family. Keep up the great work ladies.

I love the girls at work during are very nice and they help you out everything that you need any questions they answer theyre always smiling you always feel welcome in that facility if there was more than five stars I give him more thank you keep smart on Arlington and the stuff especially the stuff Adeline

The ladies at this facilty are very helpful. Huge shout out to Adilene for helping me with my storage. Looking for storage could be a bit stressful but not at this facility. Thank you for such an awesome experience. I would highly recommend this place to all my friends and family.

Adilene Brian and Angela are the best people u can ever deal with price are really great they take the time to really help and know ur in the right hands here i telling all my friends about this place !!!!!!!!

Brian, Adilene, Angela, are the best!! Great customer service, very professional & personable. Thank you for everything 😊 2nd time customer, very satisfied.

I want to give many thanks to Brian & Adilene for their wonderful support & awesome service.

Very helpful staff, they know there stuff and not to mention they work with you for whatever space or parking you need.

The young ladies in the office are very nice. My stay here has always been pleasant. I had two storages here and i never had a problem. Great location and awesome prices. Angela, Adilene, Diana are very professional. Loved to be greated and treated nicely by these ladies every time.

Adilene gave great customer service and made me feel comfortable, thank you

First time here..Adeline was awsome. I notice she payed attention to everything going on around. She was very helpful and really friendly...AWESOME SERVICE!!!

I help my grandma move her belongings in. The manager Adilene and Angela were amazing they have great customer service and their property is nice and clean. They were very patient with my grandma and made her move an ease.

Adilene was the best. I was in and out in a quickly timely manner.The hospiatly is amazing thanks for all your help!

Angela and Adilene have exceptional customer service. Very attentive to every need. Always go beyond their job expectations to satisfy and resolve any situation. Will always recommend cubesmart to family and friends

Great ladies always helpful. I will definitely recommend this location to many. I appreciate the office staff.

I came in looking for a storage as my first time experience and I was very pleased with Adilenes great customer service. Keep up the great work and thank you.

Ladies at the front desk are quick and courteous. Handled all of my questions and concerns. Thank you!