user
Quality Auto Centers
2612 Morris Ave, Union, NJ 07083, United States
Appearance
Quality Auto Centers
Comments
Ju
Review №1

I came to get my ‘04 TSX ac diagnosed. Did a vacuum and refill, but couldn’t find any visible leaks. The next day it was empty again, blowing hot air, so I came back. It was a bad condenser from the previous owner of the vehicle. Because I had to come back, Cory gave me a phenomenal price on the whole installation and an oil change as well. He kept me posted in a timely manner of the whole process and status of my vehicle. I’m glad I came here as my first location. My new go to local spot.

qu
Review №2

GREAT SERVICE! The manager Cory is very professional and understanding...will be back with the rest of my cars!

Id
Review №3

Cory was the greatest. I am 70 years old and had no brakes. They took me right away. I have been coming here many times and this was a great experience

La
Review №4

Corey was awesome! Friendly, patient and gave the BEST customer service.

Ma
Review №5

Have been dealing with them for at least 2 decades. They have very professional techs who know their job very well. I was very satisfied with their prompt & professional service.

Fr
Review №6

Solid place. Trustworthy

Th
Review №7

Corey is the best in customer service as well as excellent, timely work completed. Great place!!

Ho
Review №8

I started using this shop when I got a job nearby bc I could drop it off and quickly get to work. However, I will not use anyone else. They are so kind, helpful, honest, and perform great work that fixes the problem.Auodi and his guys are just really great humans who can help with any task at a good price.I would definitely recommend.

Bu
Review №9

This is the best Auto shop in NJ. Cory was very knowledgeable and honest. Just Wow great experience.

Da
Review №10

The best hands down....

La
Review №11

Corey the manager is professional and courteous

AL
Review №12

Cory was very professional great honest service

Ma
Review №13

New management, new attitude, great work!

Cl
Review №14

Auodi is the best! Great experience with him! Also, the African American mechanic (forgot his name) is nice and knowledgeable! This place is small but they are reliable and honest, that’s why I keep coming back here if I need something fixed/installed that I couldn’t do myself. Thanks guys! Keep up the good work! God bless!

Pa
Review №15

Great place to fix your car

Ju
Review №16

My experience is a mixed bag. I went to install new struts and there was a bit of a cascade off issue, cause by the mistake install. One major positive factor was the customer service of the manager. He made sure to follow up on every bit of work that needed to be completed or fixed. I think with one or two seasoned mechanics this place would run more smoothly.

Ha
Review №17

Excellent place to go... You have car troubles they have the answers to your car troubles & needs, very knowledgeable, so you have no worries... Excellent Staff at shop A+ class act people, they always helped me out with my cars needs and have great prices, clean shop, easy to get to right on Morris Ave... Looking for a place, well here you go... Search no more...👍

Na
Review №18

They installed and aligned my new tires and had me on the road in an hour! Josh and Prince were very accommodating and everyone was very friendly. Prices were incredible. 10/10 recommend!!

Ol
Review №19

In and out on time very professional workers pleasant to me.

La
Review №20

Aoudi was amazing ! Efficient professional nice etc.. thank you so so much

Ke
Review №21

I haven’t even brought my cars in yet but these reviews are giving me life. Auodi is very professional and the customer service piece is 100% thereI’ll be bringing my truck in ASAPJuly 7th updateBEST MECHANIC EVER PERIOD 🤙🏾

PJ
Review №22

This is THE place to go for quality work, care, customer service and respect for the customers hard earned money. Mr. Aoudi is wonderful to work with as is the entire staff. Do not pass up the opportunity to let them help you with your cars needs.Thank you Quality Auto.

Ir
Review №23

I came here this morning to get my car inspected and found out I need to replace my tail light. They did both super fast and threw in the tail light for free which made my day because I didn’t know it was out! Super kind and fast. Great customer service. I’ll be back soon. Thank you gentlemen!

De
Review №24

You wont find a more honest mechanic than Aoudi at Quality Auto in Union, NJ. I have been going there for years and have recommended all of my friends and family to do so as well! Thank you for always taking great care of my car and for doing such great work!

Jo
Review №25

The people inside were very nice and explained everything they did. Thank you.

Ch
Review №26

The new store manager Cory was very professional and guided me in the right direction! Will be back

Al
Review №27

Great service. Went for wheel alignment and he did a free multi point inspection also for the vehicle. Did not try to over sell anything. Went by 4:30 and they attended immediately and I was done by 5. I came to know about them through Groupon wheel alignment deal and will surely go in future for regular service.

Ra
Review №28

Staff was knowledgeable and friendly. I recommend making an appointment before arrival. Honest mechanic here.

Ke
Review №29

Left my windows open overnight and out side on a busy street with no warning

Co
Review №30

Customer service was great 👍

wi
Review №31

Wheel alignment thru group on. Super polite, had to reschedule and they were more the accommodating. Everything done on time. Great service. Great place!!

Ga
Review №32

Very friendly and knowledgeable, fast service for an oil change. Will definitely come back for service

Ca
Review №33

This place is the best. Car problems are fixed immediately. I have never had to return for corrections and Audi is the best and most pleasant person. You will not go wrong dealing with this service center on Morris Avenue in Union.

an
Review №34

Great service, I’m glad I found them, they will definitely be the only ones I let work on my BMW.

Da
Review №35

Staff was knowledgeable and friendly. I recommend making an appointment before arrival. Honest mechanic here.

Ca
Review №36

Great service, great mechanics been dealing with them for awhile just had my car fixed no complaints but Thank you...Awesome!!!.

ar
Review №37

As advertised in Groupon, headlights restoration done completely satisfied.

An
Review №38

I went here with a Package for Oil and Brake and a thorough checkup purchased from Groupon.The Owner is very friendly person and the Technicians are friendly as well. The Technician explained me in detail all the issues with my car.The place is well maintained and the waiting area is very convenient even if it takes some couple of hours for the service of the vehicle to be done.I came to know about this Center through Groupon wherein they had some coupons and discount for the complete checkup of the Car and a package for the Oil change and Brakes. Easily accessible and good location !!

Je
Review №39

I had my car inspected. I did not have to wait, staff was respectful and efficient.

mo
Review №40

The best service and Nice people. They know what they are doing.

ro
Review №41

I just got a tune-up with valve cover. This was my first time coming here to have service done on my Toyota and Im very pleased. I will come back again! Honest people, fair pricing, and great customer service. Highly recommended!

Ja
Review №42

Went into this place with the hopes of having my car evaluated; First off I had to do the honors of speaking as I walked in the door or I would have never been greeted. The big guy at the counter I guess thought I owed him something meanwhile I came in with the intent to pay big bucks to have my car serviced to completion. Customer service is horrible. He proceeded to tell me I will have to leave my car, which is understandable but theirs a way to communicate it to your customers. Very rude staff.

An
Review №43

Aoudi is a claasy guy like Audi who does the job in classy way. He respects the customers and listens carefully to them on solving the issues perfectly.No complaints on him and the work. Believe at his work and you wont regret with the result

Ra
Review №44

Happy with their work, Groupon made meto get there and they did quality work.

Ad
Review №45

People here are very accommodating especially aoudi! They dont play around here, they do business and get your car fixed in a reasonable price! They wont force you to get stuff fixed if you cant afford it unlike car dealerships. Been here a bunch of times and now i consider this guys a family. Trust is the most important thing when you bring your car to a shop to get fixed. And this guys deserve some love and trust! Thanks for fixing my car

Ri
Review №46

Auodi is the man! (Sorry for the spelling)I am the most OCD person with my cars. He fully understood this and allowed me to bring my parts and even speak to the mechanic and check out my car while it was being worked on which really helped to comfort me. the mechanic also went above and beyond to properly torque my wheels and do the job very carefully without any scratches. A place I definitely recommend

Lu
Review №47

Excellent place to go, they treated me with respect, also fast service. I would recommend anyone to go there also price is reasonable.

lu
Review №48

Very satisfied with the service and all the staff, they were very respectful honest and professional. I definitely going back for future services.

Je
Review №49

They took my money and did not turn on vacume

Ni
Review №50

Went to Quality Auto twice recently, once for a bulb and the second time for an inspection. I was treated with kindness and respect from the manager Auodi and will be bringing my car back for any services needed. Thanks Auodi !

Je
Review №51

I wouldnt take my car anywhere else. Aoudi is one of the most honest, compassionate mechanics I have ever known. He really takes care of his clients. I will never take my business anywhere else as long as aoudi is there. I recommend this place to anyone who is looking for a awesome mechanic aoudi and his team are the people to go to.

Ma
Review №52

Very friendly, knowledgeable, same day repair and reasonably priced. Will continue to seek services from Union Quality Auto Center :)

qi
Review №53

I was catching time but unfortunately the dashboard blackedout yesterday morning. I drove to Q store. After a preliminary diagnosis, a two step rescue was offerred day 1 make a definite diagnosis and put the order for a new cluster, day 2 change it. Finally, the mechanic resolved it on spot in two hours. I am grateful for all the Q guys. Without their quality and timely service I couldnt get to my destination on time, thanks to all of you.

ca
Review №54

Ive been a customer for a few years and VERY satisfied with the service. Aoudi and his crew are the BEST.....very knowledgeable.

Er
Review №55

AUODI is Back!!! I’ve Been coming here for 5 years. A few months back the management changed and the ‘quality’ of service dropped off big time. It’s been months since I brought my car here for service. I drove by today and found that the old manager Auodi is back, along with my business. I’m so glad because it’s hard to find a good mechanic for you car. These guys are trust worthy and reliable.

Th
Review №56

Amazing, friendly and honest service.

Da
Review №57

Great service. Very honest guys.

Al
Review №58

Very nice place. Will be returning with my car.

An
Review №59

Great customer service. Very reasonable prices.

Je
Review №60

The guys are nice and trustworthy. They take time to explain whats what. I will go back again and again!! Aoudi and staff are gentlemen and do great work.

Av
Review №61

Amazing and quick service. Highly recommend.

Ja
Review №62

Service was great and I’m going back today to have my break pads serviced.

Mi
Review №63

Service is not bad but only 3 stars for having come and leave for a few weeks just for a wheel alignment

El
Review №64

Aoudi is very cordial, makes you feel welcome!!Will be coming back for my oil change!

Ja
Review №65

Fast and curious service very responsible price job done rite thank you

Je
Review №66

This was my first experience with Quality Auto Centers of Union, NJ under the management of Aoudi and it definitely will not be my last! Communication is always of the utmost importance with me and Aoudi kept me informed with timely phone calls during the service repair. I had a good idea of the problem and Aoudi confirmed my suspicions, no doubletalk or unforeseen problems, he ran a diagnosis, gave me a price for services and the price remained the same. I would highly recommend Quality Auto Centers of Union, NJ to anyone in need of service for there vehicle. Thank you Aoudi!

vi
Review №67

Worst customer service the guy in the front desk will tell he do extra work on the car on top of the thing. But they are not doing it, dont trust this people. And also dont buy groupon for this store, they will treat badly. First I gave 5 star in groupon because he told he told extra work on top alignment. He didnt do anything and didnt notice the control arm bend which is reason for alignment issue. My 2 new tires were worn out and I called him after 2 weeks, he asked me to call every next day. But he never gave appointment. When I went to his store, he was taking in bad words to his co worker about me. When I called him and told he should not talk to customers like this he then took my car in and said sorry we didnt notice control arm broken and asked to come back after it is fixed. When I called after that same story in call, asked me to call next day. When i am here today, he told if I give money then He can do that. I said I can give money, then also he is saying dont come to my mechanic shop again. Rude customer service and always talk lies. Stay away from this type of stores. The are no true in their words.

O
Review №68

Very respectful and professional people, They really took care of the things I needed done and checked some things for me that I was concerned about. This is my go to from now on for sure.

Iv
Review №69

Very friendly and quick service. Thanks

Zo
Review №70

Very nice staff, got everything done in time

es
Review №71

Staff were very helpful and did an excellent job.

Br
Review №72

Quick service, on any routine work Id be sure to get a price estimate before hand.. I also now have giant black boot prints on my floor mat..

Mi
Review №73

Good, affordable service!

Ca
Review №74

Excellent. Will comeback!

Jo
Review №75

I went for an inspection. They were quick and courteous.

Ne
Review №76

Great shop now that their manager is back!

Sa
Review №77

Exellent management...The key thing in this auto shop is HONESTY...lI have been to so many different auto shops even though dealerships. But this guys here make u feel comfortable keeps honesty level very high. Also their service to their car is OUTSTANDING. the Manager personally talks to you. And he will tell as is. If u go to any dealership and have your car checked and they give list of things to do. But here the manager Will tell you things thay really need to get done.

Ma
Review №78

This place was horrible my tire was shaking so I pulled in thought I needed an alignment. They pointed out some front end suspension work that I should get done so hundreds of dollars later,failng to tighten all my lug nuts and bringing it back twice. I still had to let my regular mechanic fix what they touched. I wouldnt let these guys touch my bicycle not to mention how rude they are. The only reason why I gave them one start is because I wanted to write this review to let people know dont bring your car there.

Ka
Review №79

Dishonest with repairs..said they fixed it. I had to go to the dealer because breaks was still messed up. Will never go back there

De
Review №80

Aoudi is back!! The best mechanic I have ever dealt with, I plan on resuming my business at Quality Auto in Union and I recommend everyone else to do so, he does excellent work!

Jo
Review №81

They are open Saturday is is a help since its my day off.

Sy
Review №82

Good guys here very helpful

Ed
Review №83

Experience and very honest people.

ra
Review №84

People there very friendly.

An
Review №85

Quality service, honest and friendly people!

Ca
Review №86

Service was superb.

Ra
Review №87

Excellent and Inexpensive

Do
Review №88

Great service

hi
Review №89

Rude staff

Au
Review №90

100% scammers!!!!! Be aware!!!!!!!!

Information
10 Photos
90 Comments
4.5 Rating
  • Address:2612 Morris Ave, Union, NJ 07083, United States
  • Site:http://qualityauto.com/
  • Phone:+1 800-540-3489
Categories
  • Auto repair shop
  • Auto tune up service
  • Car inspection station
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations