Nice place. Has most items that youd need in a pinch. Grocery items, toilet paper, seasonal decorations, etc. Prices are modest too.
The staff is so unprofessional. They dont want me to shop there no more. Because sometimes when I go there, the staff is really lazy and slow. So one day, I had an issue with the cashier. I had purchased my stuff and I was waiting for the cashier to give my cashback because I used my debit card. As I am waiting for the cashier to give me my money, hes having a full conversation with someone. Which was fine but he seemed to be deliberately moving very slow. I was standing there for like 3 to 5 mins for the cashier to give me my money. So I asked him to hurry up because I felt like whatever he was talking about was distracting him. So an argument broke out because he claimed he can do whatever he likes. There was a long line waiting for him to deal with the next customer. I told him hes was being unprofessional. And in front of everyone he literally says he doesnt care. The employee is a dark African American with dreads, cashier was extremely high by the way.
Family is good place to shoot at. Good price. Almost have everything you need. Good customer service. And beautiful women in and out of the store. Very rewarding. Worth the visit.
The stuff is very easy to find they do pretty good business they run out stuff fast
Still Bad Customer Service from Cashiers accommodating Favorite Customers over The Over.
Its a good place and the prices are fare but yall always out of stock knowing a lot of people shop there and to know what fly off the shelf the most .
The lines are decent some days, need more cashiers on busy days. Keep shelves stocked and better organized. Gorgeous female cashiers
The store was stock and clean, the cashier could of been a little more lively maybe.
They need to hire more cashiers the wait in line is longer than your shopping experience.
Prettyv well run. Helpful employees and nice employees for the most part. Not a big family dollar but has most of the essentials and some at good prices.
The new staff is very nice keep up the good work
Great service. Thank you for your help!!
Best one yet
Weird funny people all the time makes for a good shopping spree thanks
Waited 11 minutes to check out three items
The staff is very friendly and helpful.
Its Junky but they got It Just Gotta Look 😆
I like family dollar but one downtown is usually not stocked n I see the carts in aisles full of boxed merchandise, but no one working on it. N always one person up front. But I like the prices for certain things, but one on State St. They need to hire ppl.
The prices are great but the store stock is not!!
The staff is amazing. Always friendly and are very kind to their regulars. The only reason I didnt give 5 stars is because they always seem to be out of one of the main things I go there for. And I know that is no one in particulars fault. But it is very frustrating. But I do love the store and most of the employees. I actually stopped in late on easter (surprised they were open regular hours), and the store was very clean. And being a regular I know how hard that is to do with all the foot traffic they get daily. The manager there is always helpful and friendly. I know this store well since I am there almost everyday. Keep up the great work.
Bought some gaming head phones now I have to return them because they dont work
Its A Good Store But Right Now They R Short Of Everything
I was asked to work in the store for one day to help out, I come from South Jersey. I have been to over a dozen family dollar stores to help out. This was appalling. Customers were rude, one was so bad we had to call the police, Theft is off the charts. And generally, an unflattering place to shop. Place was an absolute mess, 15-20 people in line during the 9 hours I was there, and one customer was drinking a shot of alcohol while inside the store. And that was during 1 shift. How the hell do people work there every day? Id be fired after 3 days.
GOOD STORE IN this area .
Very slow cash receipts
Prices are good. Staff and management are awful, especially management. The staff can speak to you anyway, management does not care and is usually present and they do nothing. One cashier, usually its the new person alone. Prices are good and its close to home
I have always had good customer service at this location. The cashiers & the manager were always helpful to me. Its always crowded because its located in downtown Trenton. I have witnessed customers curse them out, threatened to physically harm them & even throw money at them. So if u have so many issues with the store & employees, maybe u should try a different Family Dollar.
Jj
Obviously a Dollar Store in downtown Trenton is probably expected to be lacking. This place in particular looked as though nobody worked there besides a couple shady looking guards and a cashier. The place was filthy, checkout was slow.P.S. Prepare to be asked for bus fare outside the store.
Always crowded and the staff arent very friendly!!!
I believe anything you purchase for family purposes should be a dollar word!!
Negative stars in my opinion. This company is not about FAMILY at all. They dont care for the safety of their employees and customers. You think they would step up security due to the recent robbery. They need an armed guard or a police officer. A lot of dangerous people in the area. People always stealing. Being ignorant and threatening staff. Theres NO reason this place needs to close at 9pm. Close at 6pm like the rest of the stores downtown.
They need to have more then one cashiers especially in rush hours and also have it a little more clearner.....
I went in there specifically for a bottle brush, and the only ones they had were in a set for 6$ or 10$.. N as I dont need anything else in the set it seemed ridiculous to spend that much..Usually though I find what I need without problem
Large selection of what you may need.
I was never so insulted in a store. I had a cart with over $50 in merchandise and the street thug security guard accused me of trying to steal a $1.00 pack of licorice. Its a shame they cant afford real security.
Its convenient because of how close it is to my house and prices BUT the location is the problem. Too many crazies and junkies.
The employees are vary polite and helpful. The only down fall is that it was a little cluttered but, I was able to find every thing and they have a lot of the things I like there!
Line was very long and only one cashier working
Its not that I hate the place, its just that this location is very busy and they only have one register open making the lines and wait time long. Most times the manager is present. They have rude and unprofessional staff working and there recovery of the store is horrible - store always looks a mess
THEY ALWAYS HAVE LOW AFFORDABLE PRICES AND THE MERCHANDISE IS ALWAYS NEAT.
You can find pretty good items for a buck. Youd be surprised at what youll find.
I got what I wanted at a very reasonable price and the customer service was very good.
Cheap place to get things I love to go there
They have varieties of skin care products for cheap. I love body oils and soap but check out line is always long not enough cashiers
Extremely busy register line is like a 5 minute wait. Clean though and nice staff
The cashiers are very nice and helpful. The heavy set light skin manager he do not try to help you at all
Wish they had better stock and better prices.
I frequently shop here. They actually a surprisinglycheap selection of furniture and make-up. I constantly go here for household items like clothes hangers, wall art, kitchen stuff, and make-up.
Cant stand this ghetto, tacky store. I have no idea how many of the employees still have a job here smh
Nice. Place To Shop at nice Prices
Its like everyday low prices, best thing in Trenton.
I shop there almost every day, and 97 percent of the time they always have want i am looking for
For downtown Trenton this store has a lot of things I need and would have to travel if they were not there. And also at reasonable prices.
Good Store to shop in staff is friendly
Terrible service. There is always a long line and one cashier. Never fully stocked either. Weird checkout set up. Messy and cluttered.
I like shopping. The prices are good! !
Very helpful but needs more staff
The manager is a complete moron, rude, has an attitude, is incompetent, cant work a register, and is the most ignorant man I ever met. I will never shop at the 117 E. State St.Trenton,NJ 08608 Location again. I wouldnt even give it one star exept for the fact its the only way I could post this. In I give it negative five stars.
The place is very messy and they only have one cashier during lunch hour. Finally, another cashier came to help after the line had about 15 people.
They need more cashiers the line can get long and theres not enough cashiers to get the customers out the store quicker! The sad part is I heard an employee say we know its going to be like this when we get here so why complain which means to me theyre not looking forward to making improvements, so just settle and thats not good for business.
Good. They have all....
Good service. Low on products a lot.
It was way to find what I needed. I will return to shop there again .
Staff there is helpful and knowledgeable
This is the worst Family Dollar store in the area. The people that come their to shop are rude.
This place is always crowded not enough cashiers to help the customers and they ran out of bags so your items was packaged in a trash bag!!!
I love Family dollar, but that particular store on East State street in Trenton, NJ is poorly managed.
There is always a line..with one person on the register...the cashiers are rude and tacky...and disrespectful ...no class..rhey use a lot of profanity a lot in front of customers...i can take it..but they be a lot of seniors in the store...
Light skin Casher guy sucks he brings down the business the 2 girls are sweetie and get job done
It a nice place to shop
Had a little bit of everything. It had everything I was looking for.
Ill give it 5 but its always the problem of long lines and only one or two register after they change the management and have a security its been much better!!!!!!
Lot of great bargains
Staff is poor with customer service and they never have enuf staff at the register
Cant complain about the prices. The store seems to be poorly managed.
FAMILY Dollar Nice employees
There was a major leak and an aisle had to be closed off.
This location is aways busy and have long lines.
Lines are usually crazy ....maybe because its new.
They have every thing and the price is so cheap
Good prices.
Long lines and staff are very rude and disrespectful.
The Customer Service in this store is horrible...Always only one register open...with10 or more people standing in line
Pretty good
Always long lines not enough cashiers!!!
I had purchased an item that was 2 for $1. The cashiers did not know how to make the adjustment on the register. If you bought 1 it was fifty-nine cents, and 2 was $1, which I had purchased two. I just returned the items
Good service
I like shopping at the dollar
It was a pleasure shopping there
Love it
Pleasant
PRICES are great
This company is bias
Love it
People are unprofessional
Dollar stuff.
Frustrating
Grate
They have good things, but the price, uff. Sometimes what you want I cant find in one but in another Family Dollar store.