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Delaware Automotive Service
201 E William St, Delaware, OH 43015, United States
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Delaware Automotive Service
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Ca
Review №1

Matt and Delaware Automotive Services were great from the start. I had been looking for a local Delaware shop and they exceeded my expectations. They provided quality customer service, open and clear communication regarding needed repairs, and trustworthy! Thanks for a great experience, will recommend to all.

Co
Review №2

I called last minute right when they opened. Matt was very busy but was able to squeeze me in. Unfortunately my alternator was going out. He came out and explained the problem and asked if the price was ok before any work was done. He not only fixed my car, but actually took the new alternator back out because it wasn’t charging correctly. Called for another and replaced it again, and made sure it was running properly. It’s been 3 weeks without another issue. I highly recommend this place. I am a new customer to Matt and his team. Thank you.

Cr
Review №3

Great first experience here for service. They worked on my truck and our Troops Scout trailer. They did exactly tlwhat they said they would do at the quoted price. Nice people and they went the extra mile to make sure our Scout trailer was ready for camp. I will definitely be back.

Al
Review №4

They were so kind and willing to explain things to me!

Da
Review №5

I love love love DAS! Weve been taking our cars here for years. The staff is always nice and professional. My husband usually handles everything, but I brought my mother-in-laws vehicle in one day. I didnt know any of the information, The guy behind the counter joked with me and said what kind of daughter-in-law are you... I was dumbfounded at first and then looked up at him with a huge grin on his face and realized he was joking He said dont sweat it well figure out whats going on. He took my mother-in-laws name and there was nothing. I gave him my husbands name in every vehicle weve ever taken in showed up. Theyre always so friendly and welcoming I absolutely love going here They dont try to overcharge you and they talk you through what the issue is without making you feel stupid. Thats definitely a win in my book!

La
Review №6

Competitively priced and good customer service. Had brakes done, oil change, tire rotation, damaged heat shield removed, and some bulbs replaced. I appreciated the call letting me know the estimate before work was completed. Will return!

Gr
Review №7

My family and I were on our way to North Carolina from Michigan for Spring Break. Our van would shake like it was going to break down when we applied the brakes. I thought our vacation was going to be ruined. My husband called and they said we could bring it in. It was only 5 minutes away from where we were. They raised our van up right away and were able to see the problem. The mounting bolt for the caliper fell out. They replaced the bolt right away. We were there no more then 30 minutes. I can not thank Bob enough for getting us in right away and back on the road. Thanks to Delaware Automotive we were able to have an awesome spring break.

Da
Review №8

Matt does great and honest work

Ja
Review №9

Dropped my truck off for service and was able to walk to Truck Depot for lunch and get my truck ....very friendly and easy to work with team there Ill be going back.

Jo
Review №10

Good honest people doing good work!

Ch
Review №11

I would give them 10 stars if I could. They replaced the engine in my daughters car. I live out of state but they made things so easy like covering the cost of the tow initially so i didnt have to deal with that and such. They had it done in less than a week and came in under their quote! They spent a lot of time on the phone with me because I was asking a lot of questions... Not once did they seem impatient. It has been a couple weeks now and there have been no problems. I highly recommend.

Ry
Review №12

These guys are one of a kind! THEY ARE HONEST AND STAND BEHIND THEIR WORK. I have never met a more honest group of people in the auto industry.

Jo
Review №13

Great service and they got my car fixed the next day. Definitely would recommend them if you have any car problems.

Am
Review №14

Thank you Delaware for sending us a “welcome to the area” gift. These guys showed us that it’s not just about money, it’s about service. Not charging us for some randomly named thingamabob repair just to do it.

Sa
Review №15

This is a very honest shop and wont overcharge you for unneeded things.

St
Review №16

Matt and his team were incredible to work with. You can tell that youre getting honest feedback from a qualified team of mechanics. Pricing was in line for the industry, even though I drive a luxury car. Was very satisfied with the entire experience!

Co
Review №17

Cant thank Matt and the guys enough for always taking care of our vehicles. Always friendly and professional. Super quick to diagnosis and offer an explanation of whats wrong. Fast turnaround and always working hard to get us back on the road! Thanks guys!

Br
Review №18

The team at Delaware Automotive are amazing! They take the time to explain the issues with your vehicle, showing photos and using layman terms, so its easily understood. They dont try to gouge you for money, but instead rate the need for repair from immediate to the future. I would recommend Matt and all of his team, if youre looking for a fair and honest mechanic!

Br
Review №19

Wonderful staff and manager! I got a screw in my tire and they got me in right away and repaired it quickly. I also needed a new tire installed. I had it shipped to them and they put it on and did it on my schedule. Employees are very knowledgeable and I Love that they dont tell you that you need to fix something on your car you didnt even go there for like other places do. Very great prices also.

Jo
Review №20

Matt and his team were great! I was able to get my car in, diagnosed, repaired and out the door in just a few hours. I would definitely recommend taking your car to Matt and his team at Delaware Automotive!

Ke
Review №21

Been here twice now for regular maintenance and both experiences have been very positive.

Bo
Review №22

Matt at Delaware Automotive is very knowledgeable and reasonable. He offered suggestions to help keep the price down, but not sacrifice safety. Once he even told us that the reason we brought our car in for was not an issue, and didnt even charge us to look!

Ma
Review №23

Great service. Fast and friendly, good prices

Ch
Review №24

These guys were honest, and so helpful when I needed them to check something out for me. Highly recommend if you are in the area and in need of an honest opinion and diagnosis.

Be
Review №25

Delaware Automotive provides excellent service and stands by there work. I had taken my car to a different place to have my ABS system looked at to which they fixed it and took it back again when the issue started back up. Even though they said that they would not charge to fix it again they did (and it was not even fixed). I had a friend recommend me to Delaware automotive and they did an efficient job in fixing my vehicle, the service was amazing, and the pricing was very good.

Jo
Review №26

Matt and his team did a Great job! No word games or stories to get me to get more work done then I need, just honest truth and proof! Great Job and priced reasonably! Thank you All!!!

B.
Review №27

My favorite mechanic ever! Great prices, friendly staff, awesome owner. A++ 👍👍

Da
Review №28

Very happy with the brake job and rear bearing replacement they did on my car.

Lu
Review №29

Matts the man he got me in as soon as I could get my jeep in. And also got me back on the road same day great company 👍

Se
Review №30

Honest service. Went to get my alternator replaced as I was told by another shop it was bad. Instead of just replacing, they ran a full diagnostic on the car and determined alternator to be fine (battery just needed charged as it had been sitting a while). Definitely will go there for future car repair needs.

Xt
Review №31

Fast service, fair price and very friendly. Went out of their way to help me out with a tire repair. Will definitely return again.

Da
Review №32

One of the best experiences I have ever had at a Auto Shop. Arranged for them to look at a vehicle I was wanting to purchase for my wife in that area. They looked over the vehicle and gave me a full report on the vehicle including cost of all repairs needed. Very friendly. If I lived in the area, I would use them more.

da
Review №33

Matt and the guys over at Delaware automotive are some of the nicest guys and the work is some of the best and fastest. We take all our personal and business vehicles there for service. Definitely recommend

Ca
Review №34

Matt runs a good shop here, honest and good service. I trust them to get the job done right.

He
Review №35

I had 6 pounds of pressure in my tire. Bob was able to plug my tire and had me back on the road with in minutes! Thanks to the whole crew you’ve earned my business in the future.

Gr
Review №36

Went for a standard oil change. Sat in the waiting area for maybe 15 minutes. Very quick, not expensive. Will be back in the future.

Do
Review №37

Matt and his crew were able to get me in the next day and fixed my issue in a timely matter! If you have any car/truck issues (big or small) call Matt at Delaware Automotive Service!

Ro
Review №38

By far the best experience Ive ever had with a mechanic. Matt was very laid back and easy going. Im not a mechanically inclined person, so for him to understand my nonsense and figure out what was wrong with my truck was awesome! He was very upfront about the price to fix my truck. Even broke it down I into parts and labor.What I really appreciated about the whole experience was really that he did NOT use that doom and gloom tactic. You know, the one most mechanics use. You need to fix this or it could cause big problems down the road. I dread that because Im unsure about it so I get it. Then I take it to my mechanically inclined dad who says You know that was fine right.Even though Ive only interacted with Matt the one time, I could tell he has great care for his clients. From being upfront and honest with price. To the effort he puts into his work, got my truck back the same day. The kids room absolutely stocked with toys!I will gladly come back to Matt and Delaware Automotive Service again!

Mi
Review №39

I’ve used Matt for my personal and business vehicles. He always calls ahead with needed additional repairs. Gives me options on the need and/or timing of the repair. When he says he’ll be finished, he always is finished. Family business. I’m a client for life.

Sc
Review №40

Professional and honest. Matt will give it to you straight and wont try to swindle you in any way, shape, or form. Does all the usual mechanic shop goodness, from oil change / inspections to full repairs/replacements. Have gone several times now, and have had a good experience each time. (One particular instance of note was one where no issue was found despite a thorough inspection, overnight keeping, etc. He didnt charge me a dime.) Highly recommended.

Ch
Review №41

I have had 4 great experiences with the owners At Delaware Automotive Service.Matt earned my trust on the first job when he put in a warranted used motor on one of our company trucks.His estimate was reasonable and he saved me from going out and buying a different vehicle.My favorite thing about the shop is that all 6 of our vehicles have been through there with great communication and competitive pricing.We all rate Matt and the company at Delaware Automotive Services at a solid 5 and one of Delaware’s last secrets that is spreading fastVery thankfullyChris Katona

Je
Review №42

We use Delaware Auto for our company fleet vehicles. They are very accommodating. We definitely utilize the fact that they have Saturday hours. The customer service is amazing. We have done several services with them and have had no complaints. Thanks for the professional service.

De
Review №43

Took a car I was considering buying to them to check out for me. Bob was super friendly and helpful and gave us much more info than expected. Very efficient and flexible as well.

Pa
Review №44

Well, I hate to be the first one to say anything negative but this is my review and it is blatantly honest and truthful. Matt is very knowledgeable about his profession and definitely knows what he is doing. He is operating a very busy business. However, apparently he is to busy to keep his word and prioritize my vehicle to work on and get it back to me in a time he said he would. I have a blown engine and have been without my vehicle for a month. I got the rebuilt engine for it last Wednesday. In the course of the past week I have been told I have days blocked off (Wednesday and Friday)to work on your car only which didnt happen and he worked on other vehicles instead. I was then told I will come in on Saturday and even Sunday and work the whole day on it and I will have it back to you by the end of day Tuesday which hasnt happened. I was told when I called him this morning(Tuesday) to enquire as to whether it would be ready to pick up today probably not and that he was working on other peoples cars so that he could keep his shop running and that he wasnt making any money on my car. Bottom line, he is taking other jobs in front of mine and I feel like he is treating my vehicle like its just a side job that really doesnt matter to him when it gets done. I ask him for a firm day on when my vehicle would be done and after a few moments of silence he finally said he would have it ready to pick up Thursday morning. I wont hold my breath on it but I will report back on Thursday and inform you of whether it got done. Until then I guess I will just have to say To Be Continued. If I get it back Thursday I might change my rating but until then I guess it remains 3 stars.

De
Review №45

Amazing people.

Jo
Review №46

Honest communication with customers. Great service and at a fair price.

Ri
Review №47

DAS will tell you what you need, tell you what needs done now, what can wait, tell you all your options. You ask for specific work, they do specific work. Pricing is fair.

Ce
Review №48

Matt has saved my butt on more than one occasion. I had my alternator die twice on the same vehicle. He spent a Saturday each time away from his wife and kids to replace it for me. I am eternally grateful for his efforts and patience. If you are looking for a trust worthy mechanic, Matt is your guy. He is going to tell you like it is and he does exactly what he says he is going to do. You cant find many people like that anymore.

Je
Review №49

Our company has been using Delaware Automotive Services for years and we always leave happy! We feel we can trust Matt and his company for getting the job done right. Using other companies we always had to go back and get it corrected, but early happens here.We highly recommend Delaware Automotive Services!

Jo
Review №50

Great Service! Delaware Automotive got my car in on short notice to replace the timming chain and got it done 1 day early! They worked on my car a month before and did a great job! They will not try to do work to your car that you dont need! Thats why I will be going back when my car is in need of repair. Thanks again for everything all of you! I really appreciate your work and honesty!

La
Review №51

I called and got next day service. Service was completed in a timely manner at a reasonable cost.

Br
Review №52

Really pleased by all aspects of this place! Only been there once but comparing the prices of the repairs with what online sources say it should cost, these guys charged the fairest and lowest price on everything. Used to go to Leroys till I found this place and always left feeling swindled and overcharged....Delaware Auto will get mine and all my friends business from now on

Ro
Review №53

The guys here always take good care of you! They do a good job, at a good price!

Mi
Review №54

Matt and the staff there are great, honest repair people are tough to find. Look no further, they go above and beyond

R
Review №55

The guys here are great. Fair prices no hidden charges and dont try to come up with things wrong to take advantage but will give you any concerns they think are important simply to inform you not to sell you.

Co
Review №56

Matt and his team take awesome care of vehicles for my whole family! We love Delaware Automotive Service! Good pricing, honest, thorough, outstanding work and customer service!

Le
Review №57

Friendly, honest and professional. Definitely recommend

ga
Review №58

I have been working with Matt for many years. He does all of my regular oil changes, I purchase my new tires through him and have him do an alignment each time. He has also fixed the belt tensioner and a tie rod end on my car. He is great to work with, takes time to answer my questions and show me his work and always gives me the best price in town. Give him a try, you wont be disappointed.

Jo
Review №59

If you need any work done on your vehicle and are looking for a fair price with outstanding work...there is only one place to go!Delaware Automotive Service has earned my trust and loyalty.

Sc
Review №60

Got in and out fast. Leak in tire. Was not late for work.

Sh
Review №61

This garage was recommended by an Uber service my husband did and went there to have our two cars fixed. The person in charge was Matt and is a pleasure to deal with. Reasonable rates, knowledgeable, and service oriented. Would recommend the garage to everyone.

R
Review №62

Traveling south to North Carolina from Michigan and thought I had an issue with brakes. I went to this mechanic shop and asked if they could check my brakes. They told me they had two people drive test my brakes and that it was okay to keep driving. They didn’t try to up-sell me and told me what I needed too change. Free inspection on brakes. I’m alive and well.

jo
Review №63

Matt, the owner of Delaware Automotive Service, has worked on all of our vehicles. I drive a mid-size SUV and he has fixed an oil leak, a front passenger ball bearing, shock on the back hatch, shocks on the hood, put new brakes and rotors on, put 4 new tires on, and replaced the muffler. I am extremely happy with Matts work on my car. He quoted us a price, took us out to see what was wrong with the car, showed us how he was going to fix it, and then had it completed on time, when I needed it. Thanks Matt - we will be back!

Al
Review №64

Was my go to shop until the mechanic told me himself he didnt have time to work on my car. I was very disappointed with this unprofessional response. Changed my entire view of this particular shop. I WILL NEVER BRING MY BUSINESS BACK HERE AGAIN.

Br
Review №65

Matt provides excellent and personalized service to each customer. If you have a car, you need Matt - hes the best! He is a ASE Certified Master Technician and works on all makes and models, both foreign and domestic. Call him for all your vehicle service and repair needs .

Ke
Review №66

Our car had a burning smell, which caused me to fear that there would be an es pensive fix. Deleware Automotive got my car in earlier than expected and didnt charge me for finding a mouse nest in the engine. Geat service!

An
Review №67

Best mechanic Ive ever been to. Went out of their way to find out if a part I needed replaced had a warranty and got it fixed very quickly and for a reasonable price.

Su
Review №68

I took my husbands truck (12 yrs old) in for an oil change and inspection and Matt found that the tire rods were bad and needed replaced. Matt did it at a great price. I had checked at two other service shops and their prices and service were much higher. Matt has worked on this truck before and as always offers the best advice, price and service in the area. The next day my husband went to start the truck and the oil pressure gauge was reading high. He called Matt and took the truck back in and Matt had the part ordered and ready when he arrived and it was installed and back on the road in 20 min! He did this part replacement free of charge because he was concerned that the oil change might have contributed to it not working. I am confident that it was 12 years old and no one could say that it was the age or the oil change. None the less, Matt stood behind his work with outstanding service and knowledge. We will continue to use Delaware Automotive Service not just for the truck but for all of our cars. It is rare these days no matter what the service to find a place that understands and values return business, customer service and fair priceing.

JU
Review №69

After taking our SUV to several shops to get diagnosed and quoted we realized we wasted our time and just should have went to Matt first! Matt beat the lowest quote and also completed repairs earlier than he said he would! He also went out of his way to stay a few minutes after his closing time as we were just getting off of work. He kept open lines of communication from start to finish. One of the parts he got from the service shop was defective and we came in and he replaced it immediately, which made us trust that he operates with integrity. Would not hesitate to bring any of our other vehicles to him again. Only downside is the front office isnt always staffed so just give him a ring before you get there.

Al
Review №70

Matt worked on my car when I needed brakes and shocks. I think he did a great job and was very fair on price. I would strongly recommend anyone needing car repair or service take advantage of this business.

Ri
Review №71

Great service. Fair prices. Efficient work.

AJ
Review №72

Very professional, extremely courteous, excellent service. Will go there again.

Me
Review №73

Matt has worked on our cars for 2-3 years. It was by chance I found him and am so thankful we did. I have the worst luck with vehicles yet Matt saves the day every time!!

Ba
Review №74

I came here because of the positive reviews I found on-line. Everything I read is absolutely true. Matt was very kind, fixed my problem, and even took time to explain and answer the questions I had. I will defintely come back here in the future. Thanks Matt!

ma
Review №75

Delaware Automotive is top notch and has been providing great service to my family and I for a few years now. I highly recommend them for anyone looking for a fair price and excellent customer service.

De
Review №76

Dont feel like they know what they are talking about.

Li
Review №77

Great service at a fair price. Will definitely be back!

Ja
Review №78

Great service. Matt is a great communicator. Im sure I will be back.

Da
Review №79

Grate please to get work done

Ji
Review №80

Easily my best consistent experience with a mechanic. Weve been using DAS for all our vehicles since a year after moving to Delaware. We tried other services in town, and they all compare to just about every other mechanic weve used in Columbus and elsewhere. But DAS gives expert service at VERY reasonable prices.Ive had issues diagnosed by another mechanic in town, then gone to DAS and gotten the same service for less money (without DAS even knowing the other quote). Ive also learned from DAS that another mechanics diagnosis was excessive, gotten the more-limited repair from DAS, and had no further problems with my vehicle. I never feel lied to or cheated. I always feel like DAS cares to give me good value.I cant say enough about DAS. I recommend them to everyone, and I seldom recommend anything to anyone (except for NeilMeds nasal irrigation products--a must for people with allergies). Im very grateful for DAS.

Be
Review №81

Best mechanic Ive ever had! Fast, friendly and honest service!!! 👍👍👍👍👍

Br
Review №82

Matt was helpful and courteous. Did a great job on the car.

Ka
Review №83

Awesome service. Fixed what others didnt do.

Pa
Review №84

Excellent work done to my car.

wi
Review №85

Matt is very professional. Very honset. Tells me what needs fixed before he fixes it. Always shows me the old part that he replaced. This Is the only place I go to get my vehicles fixed

To
Review №86

Thumbs up emoji.

Da
Review №87

Matt is reasonable does nice work

Ka
Review №88

My oil change was fast, easy, & cheap! Thanks for the deal Matt!

Mi
Review №89

Always fair and professional!

Br
Review №90

Quick, easy, and reasonable.

do
Review №91

Matt is the best and reasonable

Ry
Review №92

Hell of a lot cheaper than Oxford.

Information
65 Photos
92 Comments
4.8 Rating
  • Address:201 E William St, Delaware, OH 43015, United States
  • Site:http://delawareautomotiveservice.com/
  • Phone:+1 740-833-3558
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Tire shop
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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