Highly recommend. I brought my vehicle in for an oil change and they immediately let me know that when they test drove my car they noticed hesitation in the transmission as I noticed earlier. They did everything for me called my extended warranty and got it fixed within 2 days very pleased highly recommend Sam he was my advisor and helped me out to his full potential.

Why even have appointment times when you bring you car in and they immediately tell you it will be a few hours even when it’s not a mechanical issue. It would have been customer service orientated if they would have said give me approximately 30 minutes to see if this issue will take longer or it can be resolved in a timely manner to get the customer out in a efficient manner. Where has the customer service gone and with some of these service reps lackadaisical attitude is beyond frustrating. This is not the first time I’ve had this poor impressive of your service department. Very poor customer service and definitely not focused on your customer’s time and effort making an appointment.

Patrick Jones was my advisor and he was very informative about the things I needed to do on my car. I appreciate all the information I received. I will continue to service my car with Raceway Nissan team. You guys practice SUPERIOR customer service. Thank you

I’m 52, I have purchased/financed many Cars over the years. I don’t usually do these reviews but felt like I needed/wanted to. I found this vehicle that I was interested in on the Internet and the dealership was in Riverside close to where I was working that day. I went in to look at the vehicle after work and from the beginning to when I drove the vehicle home it was the best experience that I have ever had! I have good credit and I am a sole proprietor/small business owner and didn’t want to ruin my credit with multiple inquiries So I wanted to know what deal that we could agree on ( down payment, monthly payment) along with my two trades ( car and motorcycle) again, not running my credit before knowing what we we’re looking at.So thenthe sales manager comes to me with the Best scenario and tells me that we can do this deal and get it done with a credit union and low interest rate with my credit score from what I showed them on the credit karma app and we shook hands and The financial manager was awesome and they got it done!Can’t Express how happy and proud of them that they made this process fun and easy.Absolutely will return for future purchases and will be a customer for life!Thank you to everyone that made this purchase happenAnd giving me the best experience ever!

Very impressed with my experience here! Diego and David both provided excellent, caring service. My parents and I had a lot of fun. Everything went smoothly. Nothing pushy or annoying. Great location and really good atmosphere. Very happy with my purchase!

I had been waiting for the new 2022 Pathfinders to come out. I did some research and found the color of the one I wanted at this dealership. As soon as I got there I was greeted promptly. The car salesmen’s name that helped me was Diego. He was polite and knowledgeable about the new 2022 vehicle. When it came time for the purchasing of the vehicle, the sales team were equally as amazing. They were patient with me while I was decided to move forward. I appreciate my experience at the dealership and would recommend it others.

My 2007 Nissan Frontier had a defective window regulator. I called Raceway Nissan in the afternoon and spoke with Eddie, one of their service representatives. Eddie scheduled my service immediately. My truck was repaired by the next morning. The dealership’s shuttle service was very convenient. All in all, I’m very satisfied with the service I received.

Such an easy process for me to buy a car. When I walked in the door I was instantly greeted and helped out by David. He was very informal and answered all the questions that I had for him. After a lovely test drive, the signing process was fairly short compared to other places. They also did their best to work within my price range and had a very fair price on my trade-in-car. The entire experience was smooth and simple and I got to drive away in a brand new car that I love.

Dont ever buy anyting raceway Nissan are very unprofessional and I am very unhappy with my I have a 2019 Nissan frontier and I have been back for Nissan to complete which hasnt been done I bought this truck a month in two days ago and still yet to have the alarm. It was supposed to be activated the day I purchase a the truck and still hasnt been not till next Thursday. Pete the sales person I purchase a vehicle from beware folks he is nothing but a rip off and doesnt care about the person just cares about selling his vehicles. The reason why Im posting this its like I said Ive been there six different times and yet to be satisfied!! I have been back so many times I have been offered a free tank of gas 😂😂 not to mention they didnt even offer me an oil change! So with that folks I will say this. I will wait two years and trade this vehicle in immediately! It is a 2019 Nissan frontier the back window is not electric it does not have electric seats! Or Auto lights!!

Thee absolute most horrible people, experience, dealership i have ever dealt with. Very nice to help me but only to steal over 13000. dollars from me. Legal i can do NOTHING to them because i was the one who trusted them and sold my truck to them, giving them the keys without a single penny in hand and now, 4 months later, they refuse to call me back or evan acknowledge i exist

Very pleased to have leased my new 2022 Pathfinder from this dealership. My salesman, David, was very professional, knowledgable and personable. Actually had a nice conversation about stuff besides cars. David and Financing Manager, Ivan really helped to pull this deal together and get me into the vehicle of my choice. Really appreciate it you guys. Everyone else there was great as well. Very professional courteous people working there. If you are in the market for a vehicle I would highly recommend going to Raceway Nissan.

I come to this Nissan Dealership for any and every car maintenance needed. My go to advisor is Samuel, he’s detailed, will tell you exactly what’s needed, what’s recommended, and what’s actually convenient for you. I would recommend you making your appointments with him. I’ve dealt with other advisors there, but my experience hasn’t been as pleasant. Also, there are always coupons online, so I would recommend looking up “coupons at Raceway Nissan” on google and show them to your advisor to save more money!

I would recommend this place for anyone who wants a trustworthy repairs for your car. They honored their pricing and even applied coupons I was not aware of. Very friendly and attentive!

I brought my car in because the back up camera wasnt working, the lights were doing something funny and I received a recall. They didnt have the part for the camera or the lights and so I had to pick it up and schedule another appointment. When I picked it up another issue was happening. It kept giving me a rear door ajar. It wasnt doing that before I dropped it off!! Like a door was left open. It wasnt. So, when I brought it back to the have camera fixed we added that to the work order. So, come the day my car was to be fixed up popped another issue with the windshield wiper lever and you didnt have the parts. I didnt have a problem with that wiper lever before I brought it to you. I really feel like you guys keep breaking things.So, you sent me home with a loaner. So, now Ive been inconvenienced for not 1, 2 but 4 days now. They say the part will be there tomorrow.Lets hope so because I will more than likely find a different Nissan place to have my car serviced in the future. There are 3 new small dings on my front end. I had just washed my car and know every single spot (which there were only 2) on it. Im very meticulous park away from people make my friends walk ect. and now I have some dings that you guys did. Im actually furious typing this.The only reason I brought my car to you was because I work in Moreno Valley. Not impressed!

Don’t buy in this place . They qualify you and after 2 weeks they send you a letter to return the car, the financial company canceled the loan, I come and they tell me, that everything is fine that it was one of many financial companies and the next week they tell me, that I have to come again because the PAYMENT WILL BE MORE AND THE INTEREST ALSO .....FTS

Mark Casso! Thank you! I came by to see a used car I saw online and happened to be greeted by Mark on the lot. You could not find a more easy-going, friendly and great conversationalist who loves baseball and cars. He was very knowledgeable and helpful and overall it was a great experience. He was not pushy at all which is my biggest pet peeve.

Took my Nissan in for service and recall. Everything was handled and done in no time. Thanks Nissan for excellent service.

I live in Yucaipa and needed to take my Frontier in for Service and it was a great experience at Raceway Nissan. Service advisor Eddie Luna went above and beyond to provide a positive customer experience. I did not catch the man’s name, but The Master Tech who did the repairs is an absolute Guru under the hood. I’ll drive out of my way for service like this!!!Thanks again!

Excellent service. I took my car initially to Riverside Nissan on Indiana and told them I thought I had transmission issues and when they got my car back they said there was nothing wrong with it, but then I decided to bring my car here for an oil change which I got a great deal on btw, and they informed me I did have transmission issues. They contacted my warranty company immediately and was able to replace my entire transmission, put me in a rental, and get my car back to me within a couple days. I would definitely recommend and Sam was a great service advisor.

Charged me for work I didn’t need. I feel like I was ripped off and taken advantage of

I highly recommend Raceway Nissan. Quick and friendly service. A++

I visited and called several dealers in the area and out of the area and Raceway Nissan treated me with respect, allowed me to be picky be myself ask a million questions and took care of everything I asked for. They made what can be a stressful experience into a happy and easy purchase. From my sales person Gabriel to the finance team and the management, everyone was amazing and when it is time for me to replace my Nissan frontier I will be coming back for sure.

Went in for a 4 wheel alignment but due to un for seen technicalities I was unable to get it done and because of it, I wasnt charged for the attemp, Thank you RacewayNissan! But once the problem is remedied where I can, its definitely gonna be done!

Talk to Diego, he was an awesome person to meet with and show me around. The new Frontier is here and waiting for you to get in! You can check my review video out on my YouTube Channel Daily Driven Nissan. Also Check out the New Pathfinder and choose Raceway for your next Vehicle!

The entire process was very smooth. Service dept staff Sam was very helpful. It took 4 hrs to do the repair. Sam called me to advise the repair was finished. The only thing that I felt wasnt done was to wash my vehicle. There was finger prints all on the hood and doors. Other than that great job. Mr. Antonio Saragosa

Great service always everytime my dad and I go! Everyone is always so friendly - Eddie Luna is 1 of those few that is very attentive to his customers and making sure that what we asked for is what got done and at a great timely manner. Thank you always!

Customer service was awesome. Ive been afraid of going to get service at a dealership for years and bad experience but Raceway Nissan is so awesome. Patrick helped me out, made everything understandable he is the best!!!!!

I purchased my first Nissan (21 Rogue) from Raceway Nissan on 6/14/21 and couldnt be more thankful to have worked with Pete! Pete truly went above and beyond in helping my car buying experience go smoothly and just a blessing to have met and worked with. He was professional, kind, and informative. He took his time to test drive the car with me, show me how all the tech works, and explain everything in detail. Car buying was painless this time around all thanks to Pete! Rick A. in finance was also a pleasure to meet and work with. All in all, I couldnt have asked for a better car buying experience and recommend Pete at Raceway Nissan to anyone looking to purchase their next car!

EVERYONE was amazing! Customer service was top notch. Mark and Ivan went above and beyond. Buying a car is stressful with three little ones, and they made sure we were updated on the process throughout.

What a horrible experience... I Very excited because I found the truck Id been looking for, for some time. I contacted Raceway Nissan and we worked out a price and a meet date over the phone. I bought plane tickets and flew to Riverside from Sacramento, and when I arrived no one seemed to know I was coming... After speaking with a sales person (Peter) we went for a test drive. When we got back to his office to button up the sale, Peter added on $3000 dollars worth of extras, including quality wash and wax, nitrogen filled tires, and many other add ons that could not be removed. I was very disappointed and ended up flying home the same day. ***Buyer Beware*** I was informed that they state on their website that they can add extra charges to any sale. So I looked, at the very bottom of the Raceway Nissan webpage, in small, faint type it states The net price and sale price does not include any dealer installed accessories. Any dealer installed accessories will be an additional charge. I only wish they would of been upfront with the extra costs. If I were you I would shop somewhere else.

Super easy to schedule -Fixed my issue the next day. Competitive pricing. My battery connectors where corroded from battery acid. Had to get them replaced.Friendly ! Helpful. I arrived earlier to my app at 8 am and there were people there before me. All of us were helped in a timely manner, with courtesy and professionalism.Got my car washed, Yeay! when I picked it up 4 hours later - real estimate.Recommend Raceway Nissan. I feel very comfortable with my future services there.

The service tech was friendly, knowledgeable, and professional. I’ve been getting my vehicles serviced at Raceway Nissan for 15 years and I’ve always had a great experience. That’s why I continue to buy Nissan vehicles!

I had a great experience at Raceway Nissan. Mark took the time to show me everything about the Rogue. He was not pushy and he talked about his life and things he has done . If all of the salesman are as good then everyone should leave with a smile on their face. We went to the finance office and was very shocked when he said that we were all done. It was a good thing I was sitting down when he told me that. I would definitely come back and I’m going to share my experience with anyone needing a new vehicle.Charles Gerock

We had a great experience from the moment we arrived until we left with our vehicle. Diego Chavez was our car salesman and he was fantastic and went beyond, I would definitely refer him to anyone. Also everyone else that we dealt with were really friendly which made us feel even better compared to some of the other dealerships we had been too! We love our truck thanks Raceway Nissan.

Went for an oil change on weekend with no appointment. Patrick helped me get my car in and and out quickly. Great service!

5 Stars for certain! The attendant who received me was kind, gracious and extra helpful with my double tasking having a one and two year old with me; Praise Jesus for the angel he sent to help this Grandmothwr that day. Quick service, and appointments set.l, repairs are good. Blessings to, I believe his name was Alejandro.

I got help and good attention from the adviser.

I was greeted with a hello when I first pulled up to the service area everyone was very helpful the salesman that waited on me named Patrick gave me excellent customer service

Went in for an appraisal on my vehicle with Chris. He was very transparent and courteous through out the entire process. His offer was extremely fair compared to other dealers. Great place to do buisness.

Had my wifes 2019 Pathfinder towed into Raceway Nissan cant remember the service reps name twice with transmission issues the first time they released back to us they told us it was fixed. 2 days later the Pathfinder left my wife stranded again second time around it was towed in a new service representative that took over his name was Eddie. We received the best customer service ever from Eddie. He went above and beyond his duty to make sure an kept us informed on a daily basis the status of the vehicle until the Pathfinder was fixed with a new transmission. Mind you that its a 2019 lease with only just over 24K miles on it. If anyone has to come in to Raceway Nissan Services department I would highly recommend to go in there and ask for Eddie to be your services representative you will not be disappointed if anything you will get the upmost respect and service you deserve from Eddie he made us feel that he really cared that our issue gets resolved. Raceway should look for employees like Eddie that care about the customer and not try to over sell anything that you dont need.much Love and respect to Eddiefrom my wife & my self Oscar Rivera & Yolanda

They treated me exceptionally well. My salesman Mark made this a very easy and pleasant buying experience.

Ok Ive never gone to any other place to get my car serviced except here. They have honest helpful kind friendly employees. Ambrosio Rodriguez is the man. Explains everything in great detail with pics too! Nothing but great experiences there.

I had a very positive and easy experience buying a car with Pete! No hassles or stress! And, I love my new car!

Marcario, was very friendly and knowledgeable. He was not pushy but informative of available services and visits.

Staff was friendly and very knowledgeable. Got it out quickly and made us feel appreciated.

The customer service here was horrible. Make sure you check for appointments on their website instead of calling and asking. I called and asked when their next available appointment was for my car’s services and I was told “next week”. when I checked online for appointments the soonest one was within the same day, with more than 6 empty time slots. One of the younger men was very rude to my husband. When he asked about the shuttles he told him that they were closed and couldn’t even look at him or explain that it was because of covid. We had to call their office to find out instead of being told by this worker. Do better.

Overall very happy with the service at Raceway Nissan. The only issue I had was that the car I wanted wasnt ready to be shown. I picked out a specific used Nissan Rogue online that had all the features I wanted. It was listed on eBay as well as Raceways website. I phoned and spoke with 2 sales people, both of whom confirmed the car was available. When I drove down to the dealership (35 miles away) they told me it wasnt ready to be shown because they had not performed the safety inspection yet, and I would have to wait 4-5 days. I ended up buying another car, which I am happy with, but I should have been given this info prior to coming to the dealership. Otherwise everyone was very friendly and helpful, no pressure.

Were happy that my car was good that nothing was wrong with it and the service was good also do to I was a hour early for my appointment thank you

We brought our Nissan Murano into Raceway Nissan for bad transmission and few other issues and were so pleased with the level of service provided to us by this company!! Our service advisor, Ambrosio Rodriguez, really provided us with Amazing Customer Service. He kept us updated with progress from start to finish while dealing with warranty company!! They were able to cover the major repairs :) This is honestly our first time coming across this type of exceptional service & made the whole experience that much more satisfying!! Will definitely be returning for servicing on our Nissan moving forward...

The process was super fast they worked with me and got me into the vehicle I needed .

Our salesman was Ivan. It was his first day on the job and it was a blessing that we were his very first sale. I love that the others were able to sacrifice a sale to help out a colleague (this was also at the end of the day). We were well taken care of and would recommend anyone who is looking for a Nissan to go there. They honored their deals and gave car salesmen a good look.

Check their work. Extended warrenty finally ran out on my car and I took it to get an oil change somewhere besides the dealership only to find out they never put my new air filter in. I personally bought my own air filter and brought it to nissan to put in for me and it turns out they shoved the old one back in instead. Wow. U guys are a real piece of work. Remind me not to get another car from you clowns.

Raceway has always been above and beyond with customer service. Whether its for service or for purchasing a new vehicle. Never been disappointed.

The service associate was very rude. Was told my vehicle would be ready in 1.5 hours. I left and never got a courtesy call to let me know it was ready, until after almost 4 hours I called and they told me it was ready. Thats with an appointment as well. Service manager made things better except the employee was rude and very unprofessional.

It not Express Service when you are required to make an appointment. None of the service personnel are friendly or act like they want to be of help.When my car was returned two hours later all of my personal belongings had be moved. The told me that they washed the car but didn’t bother to wipe down my dash cover. I still have not found my mask that were hanging on my turn signal arm.

Noel and Ryan were amazing they truly went above and beyond for me. The honesty and care there is one in a million the only car dealership I’ll ever suggest make sure to ask for Noel

My husband and I had a quick and painless expirience purchasing a new vechicle at this dealership. Staff was very helpful, straight forward and didnt play games like other dealerships. Highly recommend speaking to Ryan or David.

I had the opportunity to work with Andy and Chris last week and they were extremely helpful and kind and helped me with everything. Made all the processes way easier and faster than any other dealership I have visited in the Inland Empire. You are in good hands with these gentlemen! Thank you Andy and Chris for your amazing customer service and humbleness!

Cant recommend buying a non Nissan vehicle from here. Bought a Mercedes from here last Monday on July 12th and when I test drove plus inspected the car there was no oil leaks. After picking up the car the first thing I noticed was the gas tank was almost empty which did get resolved when I inquired about it. The other thing I noted was the door panel from when they serviced the car locks had been damaged and will not secure tight. Thursday morning I noticed a quarter size crack in the windshield. None of this was noted in the inspection report. Over the weekend I noticed a stain on my driveway indicating an oil leak. I took the car in to a mechanic to have him check out the leak and we found a leak coming from the camshaft seal.When I took the car in over the issues I had I was told that there wasnt anything that could be done because they dont service Mercedes vehicles. Which leads me to the question why sell something that you wont be able to help a customer with.Also was given the famous you bought it you deal with it statement. So now Im out $6000 and a proud owner of a future lawn ornament. Im quite sure if I bought a Nissan the situation wouldve been handled better.

Literally the only place I trust my cars to get fixed at, Marcos is my family’s go to in auto parts even with our non Nissan cars. Great customer service and communication

Prior to taking the vehicle in when the engine light came on, my son had put his scanner on it. My son told me it read the 02 sensor. When taking the vehicle to raceway I simple said the engine light was on. I wanted to see if they would be honest. When the rep called to tell me the issue he stated” it’s the 02 sensor. I was extremely happy to find an honest dealership. This wasn’t my first time here, I always have felt comfortable with the service, but this was a comforting visit.!!!!

Cesar is the person who assisted me at the service dept. very helpful, knowledgeable, and kept me up today in a timely manner.

Went in because my AC was blowing out hot air, the Service Tech was Sam. He was really helpful and provided real recommendations not just trying to upsale everything. I will be back just because of the friendly service.

Go see Micah, he was great to work with and will gladly direct any of my friends or family to him for a new Nissan.

Nissan, if you read this, promote Mr. Ambrosio Rodriguez. He is your best ambassador who represents your company as an outstanding service provider. I’m an active duty service member who resides in Spokane, WA and was visiting my terminally ill father-in-law Riverside, CA when my 2016 Nissan Altima CVT failed. I took my vehicle into Raceway Nissan at 0700 the next morning. Mr. Ambrosio Rodriguez was 15 minutes early at work that morning which enabled him to immediately assist customers. He thoroughly explained the warranty process and identified two recalls which needed attention. Mr. Rodriguez expedited the repairs within 48 hours allowing me to return back to duty without delay. He provided excellent service which exceeded my expectations as he consistently provided me updates to the repairs. I decided to spend $500 on some recommended services only because I trusted Mr. Rodriguez. To everyone who may read this review, I recommend requesting Mr. Ambrosio Rodriguez if you need service.Thank you, Mr. Rodriguez and may God continue to guide you.

We were approached and greeted right away and offered help. We were able to take the car of our choice for a drive and trusted to go alone was pretty cool. The service was fast including signing the paper work. We would definitely go back in the future.

Brought my car in for a check engine light and Eddie took care of us. It was the best experience I have had from a service department.

I bought my very first car here at Raceway Nissan the salesman made it painless and fast Eddie “in the service department at Raceway Nissan your the best !!

PATRICK WAS VERY PROFESSIONAL AND MADE THE EXPERIENCE GREAT

Diego was very helpful and completely professional. Got me into my new car at a great price. I hope to do more business with him in the future

Went in for service and was in and out great service!!! Sammy killed it. Great customer service. Great customer is hard to find hes a keeper.

I appreciate your prompt service on my 2009 Nissan Cube.The service writer Ambrosio Rodriguez was very attentative to the service being done.I definitely will recommend your shop to my associates and friends.Job well done.

Diego and the team at raceway were polite and answered all our questions. Diego explained all the features in my new car. Great experience over all

Just visited Nissan raceway & receive the best customer support ! I had seen Noel for a car trade in value, the hospitality and comfortability the dealer gave us, really made us enjoy our visit with fast simple and easy process. Thanks MR. Noel the best Dealer & Thanks Nissan Raceway !

2 stars because customer service was great otherwise. I took my car in for an appraisal and at the end of the night (after purchasing a vehicle from this place) when I asked for my keys back for my personal vehicle (because they didnt want it,) sales guy told me that they already given me my keys back to my vehicle that I brought in for an appraisal which I never did received back. I called the next day and all they said was they returned the keys to me already and theyd help me by replacing the keys to me at dealership dscounted price. Talked to 3 different people and they gave me the same answer. Dealt with this for almost a week. Probably one of the worse experiences Ive ever had at any dealership. Becareful with your keys at this place. Dont trade-in/get an appraisal at this place.If I knew this was going to happen I wouldve gone somewhere else. I did get my keys replaced, but I took a lost on the alarm. Employees needs to keep better track of customers item. Seriously.Customer service is great, but I wish theyd be more helpful especially to a paying customer, and comp both the keys and alarm that they lost. Hope nobody else goes through this kind of situation. It was a nightmare experience.

Sold my vehicle to them. Everything was done quickly and efficiently. I didn’t even have to leave my house. My account was closed in 9 days.

Job was done quick new belt oil chand 1 hour

I took my car in to get it worked on and my service writer his name was Marco he was such a good guy I definitely recommend asking for him and he took care of all of my needs that I need it for my car I am a satisfied customer he was he was polite and very professional

Welcome to the stereotypical car buying experience. We were passed around like a Jeffrey at a frat party. Spoke to three different managers. I put managers in quotations because they all had to talk to each other and then couldnt agree on a total price. They listen terribly and follow a sales script. Would not buy, and I recommended no one buy there either. They tried to add things I didnt like or want, to increase the total price, while focusing my attention to the monthly payment.

First visit to service department. Loved them. They get the 5 stars. Marcos was wonderful. Will be back.Sales department not so much. They get a one star. They are not completely honest and they don’t return phone calls once you drive away with your vehicle. Was talked into some after market items and did not completely get what I thought I was getting. Still don’t have all the information for some of the items.

I took in my Nissan Sentra for new spark plugs but I knew it might need more things since it was a used car I recently bought from someone. I chose the dealer because I can always count on them to do a thorough check and I already expected it to be pricey. Just keep those things in mind, but I loved my experience. Sam is awesome and saved me a couple hundred dollars. I recommend if you want a great job to be done because they tell you everything that your car needs to be in good shape.

They were very kind and helpful! They worked with my budget and got me a car I really love! The staff that helped me most was Pete, and he was really determined to get me a car I like.

My experience was very great there I was I know I’m an honest unsure that I was going to get the vehicle but you guys know no matter what you still got me the vehicle great job guys really appreciate your time and effort have a great day

Our salesman,Mark, was superb. He made my experience so fun, comfortable, and a wonderful experience. He spent a lot of time with me and explained everything. He is my new car guru!

I have been getting excellent service. Im beginning to know the service engineers, they have been great with my vehicle. Thank U.

Very professional, help me with my budget, fast and simple, went in in an hour later drove out with my new Kia!!!Very very satisfied

Everything was good except they sent me home with an empty gas tank. 22 miles to.empty. i didnt realize it until I was sitting in traffic. $64.00 fill up out the door. I email them my proof of income and mentioned it. I got no response.

Great costumer serviceThis is a good place to bring your car, thanks to Marcos for the great service and Thanks to Patrick Davalos

Shilo the sales person was very nice and helpful he even took extra steps for me. When it came to the purchase the manager stepped in and I felt like he was a little pushy. I went in and spoke right off the bat that I was preappoved shared with what bank and even said this to him a few times. He came back after he ran my credit and offered me a what I would pay if I chose them. I repeated myself and said I am already approved by my bank and I don’t need there loan. When it comes to the extra warranty he never offered me what it would cost if I didn’t go with out the warranty. I feel like he added so he could raise the price. But in my opinion I think that if a sales person is working with you on a purchase then they should complete the deal and the sales manager should stay out of it unless asked for help. That’s how it’s been when I purchase other vehicles at other places. Once again Shilo was great if I ever went back I would ask for him!

This dealer has employees who are very knowledgeable and patient. Noel helped me and made my process of getting the car easy.

Very happy with service tech Emilio.. very professional and very helpful thank you guys so much.

Pil xhange took over 3hrs this is unacceptable especially with an appt and waiting.

I honestly dont believe Ive ever had such a horrible service experience. Ambrosio was kind and efficient, but in general - the group was extremely bad.Upon driving up, it is unclear WHAT should happen. Finally someone approached my car and told me to stand over there. (He informed the two people that pulled in after me to do the same). There were three employees at three desks and it was 5 minutes before anyone spoke. Finally the one on the phone said someone will be with your shortly. It was about 10 minutes before Ambrosio was available to help. He remembered me from earlier that morning (an equally disorganized occasion, where we had set the appointment.). He gave me a time of about 1:15pm. At 1:30pm I went to see what was happening. He went to check and said hed let me know. It was finally done at 2. The time wasnt the issue. It was the carelessness of the employees. My husband even had words with one the day before when bringing the car in at 2pm and being told he should have brought it in earlier cause they were not taking any other cars ... (they close at 4... smh).Customer service is simple... easy.. FREE. Its actually pretty mindless too. So its just inconceivable that these guys are unable to provide any.

Had a routine service done (oil change) and was taken care of by friendly staff who got started on time (made an appointment prior) and and finished without hesitation which I greatly appreciated being there with my 1 year old son.I will definitely return to Raceway in the future.

Shilo, Micah and the whole crew made the experience great they really helped me out in getting the car that I wanted can’t thank them enough

Sam is outstanding he is always extremely helpful. He explains everything in a format that is understandable, he’s great and has my car out in a reasonable time.

Sam Nuno and his crew always take great care of me and my vehicle. Ive been taking my car here for over 4 years now.

I recently moved to the area so this was my first visit with Raceway Nissan. Luckily, Marcos Estrada answered the phone when I called to make an appointment. I was able to get an appointment right away (the next day). He and his team did a thorough check on my vehicle, found a few things that needed work and they completed the work quicker than I anticipated. Marcos was very friendly and professional. Thank you for the excellent service!

Thank you to Mr Ambrose Rodriguez he is a awesome person who help me and truly cares so with that being said I am appreciative to Nissan for having a great and awesome employee

Excellent service, fair trade in prices, unbelievably great deals... Cannot say enough to describe what a great experience we had with Raceway Nissan. Pete is an incredible manager (patient, considerate, kind, friendly, professional, and REALLY listened and understood our individual needs)!!! Thank you!!!!!