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Riverside Metro Auto Group
8330 Indiana Ave #4042, Riverside, CA 92504, United States
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Riverside Metro Auto Group
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Er
Review №1

Great plat to get a 2017 Honda Civic Sport and or a 2021 Honda Civic Sport.

El
Review №2

They were awesome. Great pricing, great service, and finished faster than quoted. I will be back. Great team.

Na
Review №3

My friend brought her car here to get a mirror changed, above and beyond service, time spent there was great! They have complimentary drinks and pastries. Highly recommend!Super friendly and respectful staff.

St
Review №4

Wasted my time and gas for them just to tell me they couldnt do anything because of one negative

Cl
Review №5

Well, when you need a car you can come here, but if youre looking to trade in, buy, or lease and you also have bad credit than youll be shown a 4 square. Youve been warned. Knowledge is power to the buyer.

ma
Review №6

Great service center! Great waiting area with Complimentary coffee. Paul the honda service advisor is the best!

Po
Review №7

I was very skeptical initially that this would be a typical dealership with pressure sales and nonsense......well not Riverside Metro i found them to be professional, courteous, good natured folks; i was quite pleased with the wire transfer option:) Thank you Louis, James and Andrew @# Honda branch...thats the service you hope to get zero hustle, well done...oh there is Cafe Americano as you wait. So if the owner is reading this...your guys did well and Carmax, based in my home state in Virginia could be in for some trouble with that kind of service:) Later!

Sh
Review №8

We were walking around for at least 15 minutes. We looked at Accords, Civics, hybrids and more. No one came out and even asked if we needed help. Yes, we were looking to buy. We visited multiple dealerships that day to make our minds up on what is right for us. Since, no one came out (and no they werent busy) we left and went to Chevrolet and decided on a Malibu. The sales was awesome! I guessed it all worked out. Thanks Honda for not helping us we feel like this was a better fit.. However, in the future help people that are walking the lot. By the way, there was another couple there as well, and no one had help them. We left so we dont know if they got helped are not.

Ca
Review №9

Had great customer service. Irwin was the best. Was able to work me in without an appointment since I needed my car in tip top shape when Im called to help my sister and brother who were in a very bad car accident who live 700 miles away.I was impressed with how often some one came to clean the drink bar center. I was there 4 hours and it was cleaned 4 times. A young woman was busy cleaning the bathroom and other areas everytime I saw her.Thank you Riverside Metro Riverside for your great customer service and helping to keep us safe in the service waiting area in view of Covid-19.

Ka
Review №10

My favorite adviser are Natalie and Cesar. They are awesome.

Me
Review №11

Was told to go look at a car that morning, sales person said that car was sold the day before. Drove 3 hours and wasted my Saturday because I was told I car was there when it wasnt. All other cars have about an $8000.00 mark up of things you can get pennies on the dollar. Dont get into an upside down deal from day one unless its an emergency dont buy! If you do drop the some of the horrible mark ups. Try a different dealership.

Te
Review №12

Carlos at Riverside VW is an honest and caring sakes associate. If you want a really good deal on a fine car, go see Carlos. I got a great deal.

Br
Review №13

Went to replace broken windshield blades before the approaching storm. Outside in the parking lot a Honda service staff member noticed me struggling to pull off a blade. The gentleman asked if I needed help and helped me take off the part in a jiffy.After I got my replacement parts, Mr. Scott Brady, who is the ultimate in customer service, saw my puzzled look evaluating the part and told me not to worry. He instantly found a service worker help in install the wipers on the spot. Many thanks to Mr. Brady and his team at the Honda service department. They definitely are top notch in customer care. Will see you next time for all my Honda car service needs.

gi
Review №14

Clean place and the people who work here are so helpful great service

Je
Review №15

Great efficient service. They were able to squeeze me in during Covid. Marcus made me feel comfortable and has excellent customer service. I highly recommend them!

Pa
Review №16

Great place easy process! No hidden fees or surprises they even texted me a few days later to see how my service was I really appreciate that! Will be going back if I never need additional auto body services

Pa
Review №17

They went above and beyond and Honda wouldnt even help us and my car battery was supposed to be under warranty but Honda lied

Ni
Review №18

I forgot his name it it was maybe Omar and his buddie . They helped my mom and made us feel welcomed and she got the car she wanted. I HATE going to dealerships but this place was great and we got free tacos. Great customer service and I’d highly recommend if you’re a female and nervous. Thanks you guys

Ru
Review №19

I LOVE TO GO TO MY AUTO DEALER, I HAVE FRIENDS THERE THAT I ENJOY SPEAKING TOTHE SERVICE DEPATMENT IS SO AWESOMEI RECOMMEND THEM HIGHLYVERY PROFESSIONAL AND MAINLY, FRIENDLY, I ENJOY GOING THERE !

To
Review №20

Great customer services. Low pressure sales. We had a wonderful experience purchasing our new vehicle.

Je
Review №21

Bought two cars now through Dasan Knight (Hyundai). Hes the best! Makes car buying simple and less stressful. I recommend all friends/family and my students families I have to see him. Would give 10 starts if I could!

Jo
Review №22

Riverside Honda doesnt car about its consumers. My roommate bought a 2008 Honda with only 107,000 miles on the car. She made only one payment when the check engine light came on. The car has bad positions which are going to cost almost 3000 to fix. The manager Mike McGann said thats what you get for purchasing a 2008. I thought hondas lasted for up to 200,000. They are saying the only option my roommate has is to fork out 3000 or do a voluntary repo on the car. (Which would mess up her credit). Pistons doesnt go bad over night this was an issue with the car before it was bought and the dealership needs to make this right. If I where you I would shop somewhere else.

Ma
Review №23

In and out in 30 or 40 minutes. Not bad. Quick and quiet.

Be
Review №24

For repairs done right the first time.

Sh
Review №25

The Honda Guys took care of my car and fixed my check engine light. Definitely taking my car back there if I run into anymore complicated issues

Ma
Review №26

I bought my 2017 VW Golf Sport Alltrack here in 2017. I wont let any other dealership or service place touch my car. Ask for Martin. Hes the service mgr. and very nice, professional and helpful.

Ja
Review №27

Great folks, true honda helpers, loving my Accord!

Fa
Review №28

VW Care . love it

Om
Review №29

Not the best customer service and very dishonest people, I would not recommend doing any service with these guys.

Lu
Review №30

They refused to honor the listed price of the car

Ca
Review №31

Had my Honda serviced on 9/19/2020 oil change, my service advisor was not friendly what so ever nor did he make any recommendations . My service was completed walked near his office to pick up my keys while he was talking to his co- worker and didn’t even acknowledge me. Conversation was not even business. Nick on the other side with Nissan is great, I get my Nissan truck serviced with him all the time. Last time getting my Honda serviced at this Honda dealer.

Pa
Review №32

Went to the Nissan dealership, to order parts and to talk with the service department, the were very helpful and no pressure!👍😉👍

Iv
Review №33

Customer Service is subpar.

Sa
Review №34

Great customer service! Lots of options. Go check them out!

Ji
Review №35

Nice Honda dealership. No problems no complaints

Mi
Review №36

Time once again for a well baby check-up for my Nissan. Everyone there is top notch, and make simple things like routine maintenance a pleasurable experience.

Li
Review №37

Great service, great price !

Ke
Review №38

This dealership is the worst when it comes to negotiated prices. Went to buy a truck and was given a price. Then they Raise the price by 3k. I called the GM (Michelson) and he was not even interested in hearing my concerns. I would not recommend this dealership for any purchases!

AM
Review №39

They do not have all the necessary car parts for old vehicles and they will make up an excuse not to have one in stock by saying that the part has been discontinued which got me sad and as well disappointed.

An
Review №40

Found my next car 2016 black accord

Ro
Review №41

Great service!

Er
Review №42

I love dealing with the staff of Riverside Nissan they are kind to their customers and treat every one like family the service is exceptional

Fi
Review №43

I went to the Nissan Dealership in Rivers Ca .for routine maintenance service for my Nissan Altima. While I was waiting in the inclosed waiting lounge I noticed several employees not wearing masks, since I am in the high risk category due to my age I complained, and was rudely told by the service manager Mr. Simoneas that he did not believe in masks therefore if I felt uncomfortable I should take my business elsewhere! Plus other rude verbiage without social distancing! I felt, insulted and threatened by this behavior! Reported to the public health department!

Co
Review №44

Everyone at Volkswagen always treats me so great thanks for all your help!!

Je
Review №45

They make a buying a car a fun experience, taking away any worries. Plus they(Sammer) kept saving us more and more 💰 money on such a great deal! Thank you Riverside Metro and Thank you Sammer Batarseh for helping our family!

Ma
Review №46

I order a part and until now Im still waiting for the part the person from the auto part choose the wrong part and I loose two weeks and still waiting.😔

Ki
Review №47

I feel that everyone was very helpful and I REALLY appreciated the help and willingness to answer to answe any questions I had!

Sc
Review №48

Riverside Honda always takes care of Civic. Highly recommended one drops off their Honda for any service needs.

PA
Review №49

Gaby dis wonder jobs. Great explain and feedback. Also. Paulina didbgreat jobs too. We want thank u ...

Ra
Review №50

Because of the incredible service I have received on my Beetle at this dealership, I decided to try their sales department. I ended with a wonderful buying experience and went home with a new Tiguan. Ive been buying, trading, and selling cars for 55 years. Riverside Volkswagen does it all better than any other dealer I have ever used.

Da
Review №51

Got my wife a new Mazda. Very happy with the staff, love the car.

Ca
Review №52

This Honda dealership always has great customer service. Natalie Perez is a excellent service advisor. I highly recommend her and Ceaser stop by and get your honda service here at Honda of Riverside. Shout out to Randy the máster mechanic for his honesty. Thank you 😊

Cy
Review №53

Gil Q. was awesome! He was patient and informative and never pushy. I drove away in a wonderful new VW thanks to him! Thanks Gil!

Jo
Review №54

Young sales lady was very helpful and personable.

An
Review №55

My daughter was checking out a VW Atlas. No pressure, lots of info

Ni
Review №56

Great service

St
Review №57

I love Riverside Honda! I purchased my Accord Sport just over 1yr ago and Nana was so helpful and kind. He truly went above and beyond for me. I also take my car in for routine services and I am extremely satisfied with how polite and helpful they are. Juan is always my service advisor and he always gives my a breakdown of what needs to be done and I leave with no unanswered questions. The girls at the service desk are always sweet and are on top of all the orders. This has been the best experience I have ever had at a car dealership. Everyone seems so happy to be there and ready to help. I have never felt hounded or taken advantage of as most car dealerships could have you feeling. Thank you to Nana and Juan, you both have great service and on a scale of 1-10 with 10 being extremely satisfied I would rate you both 10 across the board. Thank you to the team at Riverside Honda, you all deserve to be acknowledged and recognized for going above and beyond but I cant remember everyones name.

Sa
Review №58

Thank you Paul Hamilton for helping me out today. Always amazing service. Customer since 2012 and still drive from LA to this place to get my car service done.

J
Review №59

They have biggest selection of used vws

Jo
Review №60

Purchased 5 of my last vehicles there. Always very helpful and engaged. Ive always worked directly with the managers though, so like any dealer, try and find a salesperson that works well with you. Ultimately the big positive is that you have 5 brands all together that you can cross shop and compare without driving to another dealer!

Da
Review №61

The best place for service customer service to buy a car brand new Honda Accord for service talk to one Natalie Elizabeth to buy a car Freddy Omar James the best

Je
Review №62

Riverside volkswagen is the best! Great customer service, fast, and reliable. Service dept. Is No#1. Martin is an excellent manager and Janice and Ryan are great service reps! They treat you like family and once you go there you will never want to go to another Volkswagen for service!

Le
Review №63

Very good experience. Very organized, clean. Professional, friendly, helpful employees. I love this place!!!

Ni
Review №64

I own a Nissan Altima and I use the Riverside Nissan Center for all of my service needs. The service is good and I always know my car is getting the right parts. I would have given them a 5 star rating but sometimes they do have some off days and their customer service is not so friendly when talking on the phones. If you want the best service Mgr ask for Nick Mayne. 😀 I have never bought a new car there but the sales people seem nice enough. I have talked to them.

Is
Review №65

Worst car dealer, they cheat, lied about their web ad.

Te
Review №66

Nissan is awesome ro me they always ate there for my Altimas repairs and I love the service and the kindness that the guys give.

Do
Review №67

Hyundai dealer service is caring and extend themselves. Good service. Car rental you g men are gentlemen!! Red carpet treatment for plain ol me.

An
Review №68

Friendly staff, great customer service and offered plenty of delicious treats. Service was fast, easy and definitely worth the early morning appointment. Would definitely recommend this location if you need your car serviced, wash takes awhile so be sure to wear comfy shoes. Waiting area has limited seating so be sure to plant yourself in one of the few seats.

Oz
Review №69

Metros got it going on! All the wonderful varieties of motor machines! Large and varied dealer!

Jo
Review №70

Debbie in Honda service is the best!

jo
Review №71

Nissan service always ask for Nick he has been my advisor for years and has always taken care of me and my car . I havent been in for over a year and he still remembers me its always appreciated when you feel welcomed . And I know I have not always been the nicest customer!!! Thanks Nick for all you do greatly appreciated. 👍

er
Review №72

Sold a truck and then tools it back 3 days later... Nice sales people though.

Ti
Review №73

Very friendly, thanks to all that got my son his car.😃🚘😃

re
Review №74

Do your self a favor and avoid riverside metro Volkswagen! The unprofessional team and specially the management. They tell you that need to do a soft check on your credit, but in reality is a big impact! Second the way they talk to me, made me feel depressed honestly. I highly would not recommend this location. I look at a car on Thursday and pick it up Friday and it had new scratches! They way they where explaining to me, made me feel like I put that scratch there, even thou I didn’t take the car home! They where pressuring me to purchase the car without allowing me to go first to my own bank! The whole experience was horrible. Avoid this location at all cost

Ma
Review №75

I love this dealership. My family has been with them for years and they never fail us. They always give us great deals, and we always count on Kevin. Hes the guy we go to that helps us choose the car thats perfect for us. Very informative, cooperative and friendly. Ask for Kevin. The other guys are good too but theyre not as experienced as this dude. This dealership is also more than just one, but 4 dealerships. You dont want Honda, youve got Volkswagen, you dont dont like Volkswagen, youve got nissan, dont like Nissan, theres also Mazda. So a huge variety. I always love just being at Nissan though.

Je
Review №76

Riverside Nissan has awesome service. May use special coupons for even better deals on service. Always friendly. For best service times, make an appointment.

Ol
Review №77

I bought my car here in the beginning of this year so I have been taking it there for maintenance. They are really great. They told you how long it will take and offer Uber rides for 10 miles Excellent costume service!

De
Review №78

Just did a transaction with David, a sales professional...Id recommend him highly..He delivers...

Ra
Review №79

Very helpful with car purchase

Ri
Review №80

Very friendly, helpful. Just bought out our lease. We love our Mazda and Riverside Auto Group. Second car we purchased from the group. Always treated with respect

AK
Review №81

Get it together Riverside nissian- friendly but will give you any excuse not to use your customer points..whats the point of giving customer points if you cant Ever use them.. ? Ceasar in service is still the best check him out!!! Beware once you make an appointment online, sales department will start calling you ..

Ch
Review №82

Go to Mazda...they will take very good care of you. Ask for Tony hands down made things happen. We are extremely happy. Thank you!!

Sh
Review №83

These guys will change terms in your contract, very sneaky like, and then they will deny all liability, even when you have several real witnesses whom know your background and know you clearly stated which loan products you must have and which ones you completely have no need for. Besides that and their unwillingness to look at hard facts, and the lies that the finance and managment departments tell, their vehicles are ok. Check your contracts 2 times or just dont finances with them. Bring your own financing and get a decent car.

Al
Review №84

I wanted to take my Infiniti here for a simple oil change (which Infiniti says you can do and which Ive done before on a previous Infiniti I owned) but I got such a run around that I now wont even take my Nissan Frontier back here for service. Too bad, because Im a long-time customer. I dont mind driving a little further for good service so Ill just go elsewhere.

Ro
Review №85

Shady sales team snuck in extras at signing. I called after the fact and spoke to Richard Michaelson owner of metro auto group. He told me that l should of just walked away. So hopefully you will see this and take his advice.

Te
Review №86

LOVE Mazda of Riverside. Been a Mazda customer for 10 plus years and they have always taken great care of me.

En
Review №87

Riverside Nissan best experience to buy a car(ask for Jay) great place to get service make sure ask for Alfonso and Nick my two favorite guys at service

Da
Review №88

Grwat staff, great deals, NO BS...

HU
Review №89

The best experience. I will buy another car here. Thank you Jesse sauceda . Look for this guy he is the best in Honda Riverside metro. He help any one. Thanks

Ge
Review №90

They are VERY helpful,POLITE, REPECTFUL.

Ca
Review №91

The service department here is great. The best part is being able to make an appointment which means youre in and out quickly.

Al
Review №92

Adrianna is a great service advisor. VW of Riverside always has time for my service needs. Ive made appointments and other times just drove in and have always been helped with no problems. I strongly recommend VW of Riverside. Check it out!! :-)

Ju
Review №93

My experience at Riverside Metro was excellent. Rosendo Villagomez and Ivan Martinez helped me out on getting my car as a first time buyer. Brand new with 0 miles and low monthly payments. This is the place to come and buy your new or next car.

Sa
Review №94

I love going taking my car to service, super fast service awesome staff, free coffee, WiFi, nice environment and good discounts on your bill.

Ch
Review №95

This Honda dealer in the area that works with Costco members looking into car buying. Friendly and accommodating staff.

Ai
Review №96

Good people, we couldnt be happier with our new car.

Ly
Review №97

Honda and Kia are by far the two best places to shop for a car.

Ro
Review №98

VW dealership just leased a vehicle, great customer service ..Ryan in service dept is awesome! I absolutely love the free car wash that I take advantage once a week would highly recommend .kudos to all everyone so nice ☺

Ly
Review №99

My car broke down, the salesman immediately took me over to Car rental place. Within 30 minutes I was back on the road. Very good service, and the representatives were very nice.

St
Review №100

Courteous and attentive service.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:8330 Indiana Ave #4042, Riverside, CA 92504, United States
  • Site:https://riversidemetro.com/?utm_source=google&utm_medium=gmb&utm_campaign=gmb_website_url
  • Phone:+1 951-688-9420
Categories
  • Auto parts store
  • Car dealer
  • Auto repair shop
  • Honda dealer
  • Hyundai dealer
  • Mazda dealer
  • Nissan dealer
  • Used car dealer
  • Volkswagen dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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