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AAMCO Transmissions & Total Car Care
3595 Market Street, Riverside, CA 92501, United States
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AAMCO Transmissions & Total Car Care
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RA
Review №1

Great customer service. Victor went above and beyond to make sure I received the best customer service experience. Thanks so much!

Na
Review №2

IF I COULD GIVE ZERO STARS I WOULD. UNPROFESSIONAL, RUDE, & CANT DO A SIMPLE JOB AND A TIMELY MANNER. They have a 2.5 rating for a reason!!! Do yourself a favor and go to another mechanic. I dropped my car off 36 hours ago! And they still havent even done a diagnostic. The front desk lady is rude and disrespectful and the mechanic doesnt seem to even remember what he originally quoted me.

Hu
Review №3

Love this place hook me up with my h2 hummers transmission runs great very happy will come again if need it

Ra
Review №4

This is my 2nd car ive taken there these guys are honest and really work with you. Andy is awesome i trust and recommend these guys

Sh
Review №5

I called these guides and they couldnt even give me a honest quote over the phone to fix my transmission. They are full of hypotheticals. Thats normally a warning sign that they are pricey. Plus the guy put down other professional quotes I got from other shops. Claiming theyre better and they give you your moneys worth. All just chatter and hot air to me.

Go
Review №6

I couldnt believe how polite and easy going the people were at amco they walked me through everything got back with me and a timely manner and my car is going to be fixed and guaranteed what else could you ask for thank you I give him five stars

El
Review №7

I got my transmission rebuilt here and they did a great job. Great customer service. Andy told me what was wrong and the price he qouted me was what I paid. Would trust my Cadillac Escalde anytime with them. Got it done in 3 days. Very satisfied. Recommend to everyone. Great and understanding staff.

Ro
Review №8

Ok I had a transmission go out on my Toyota car. I had a shop to take it to but the guy was very busy due to his honesty and good work. So I shopped around and called AAmco. I spoke with the service guy .... he convinced me that he could save me money. He said how do you know it’s the transmission? So I decided to give him a try....the bottom line is it’s a game to get you in. He later called me with options like three different possible prices and it could go up. I had the tow come and pick my car up the next day and back to my trust mechanic. Who gave me a straight up price out the door with no issue and I saved $400.

Ev
Review №9

Professional correspondence, worked to fix what a second rate transmission shop did not fix correctly, with a decent price all things considered.

Mi
Review №10

Very professional, had multiple financial assistance programs to get our car back on the road.

Ko
Review №11

First and foremost Aamco Andy is the man ! I have not even gotten my truck back and I already know my truck is In The right hands. Character is everything in the world and I can already tell that Andy and aamco is the way to go ! Thank you from the bottom of my heart ! 🙏🏻

Gi
Review №12

Good work but management sucks need to work on there people skills and mathematics.

Jo
Review №13

Called ahead and AAMCO said they would have the car diagnosed 5pm the next day. 2nd day they never looked at it. The 3rd day they said they didnt know when theyd get to it. Had to bring the car to a different shop (Jerls) who had the car diagnosed in 2 hrs and the repair done in 24 hrs. Very disappointed with AAMCOs poor communication.

Na
Review №14

I just asked a few questions about my car. The customer service was great. When or if I am able to get my car checked out with them, I will give a rating on that encounter.

An
Review №15

Excellent service! Car went in for transmission, after checking it they noticed that battery and axels needed to be change and they called right away to offer services. Thank you!

Sa
Review №16

Aamco Andy provided excellent service from beginning to end. He gave us confidence that the work to be done would be completed on time and in perfect condition. He also completed all tests and road test before delivering the vehicle to us. He went above and beyond in every area. I highly recommend Aamco Riverside for all your vehicle repair needs.

Ro
Review №17

Andy and Stella were amazingly helpful, saved me over 400 dollars on my repairs. Had my transmission and transfer case done. I would absolutely recommend this business to get your car worked on

Jo
Review №18

A good shop, take care of their customers. Have been using this shop since about 2008. Update, so my oldest was set on buying an Audi, 08. She did, and when she took it in for service, found out previous owners didnt maintain as well as said. Andy took great care of my daughter, helping her find the best choice to make for her car, I have to agree with him, made perfect sense to repair, rather then try to flip the car, and possibly end up with the same situation, but a different vehicle.

va
Review №19

This place is a wonderful place to get your car fixed. I did not have enough money but they found me financing to help me pay for the repairs. The manager is Stella and Andy were absolutely amazing. We would recommend them for all of your car care needs.

El
Review №20

Even though they was overloaded with cars, they managed to take care of my car!

Ch
Review №21

Being a local customer and senior citizen, it always seems too be a little difficult too get help now days. I did a walk in to AAMCO located downtown Riverside. Off market St. And I was able to get the help and work done on time. Great customer service and I recommend them to whom ever needs there car repairs.

Wa
Review №22

Im very satisfied with there services very professional honest and right on time just as promised and beat other shops prices id definitely use them again and would highly recommend them thanks Andy

WI
Review №23

I WOULD GIVE 10 STARS IF I COULD. THANK YOU ANDY AND ESTELA YOU GUYS WERE GREAT AND REALLY HELPED ME OUT. GOT MY CAR BACK WHEN PROMISED, AND KEPT THE COST WITHIN MY BUDGET. I WILL BE SENDING FRIENDS AND FAMILY.

Ja
Review №24

This is actually my second time using AAMCO and I honestly appreciate 1) how helpful they have been in getting my transmission fixed and 2) how leanient and understanding they are when it comes to life happening. My chances of getting my vehicle fixed would have been slim to none had I not been recommended to get to AAMCO when I did, thank you for being so easy to work with!

Ni
Review №25

Honest shop, great service, amazing staff very down to earth. my car was done when promised. You get what you pay for not cheap but quality work at an affordable price. AAMCO Andy and Estela were awesome and took care of me. I will definitely be back and will be sending friends and family.

Bo
Review №26

I was reluctant to take my car to a mechanical shop because I was affriad of the Bill.Called Aamco transmission and talked to a gentlemen by the name Aamco Andy.Andy was very friendly and he was very helpful.He explained the process to me and made me feel very comfortable.Within a week my car was reparied.Thank you Chris, Andy and Estella.

Ma
Review №27

I have been using this AAMCO for a few years now, and always get what great service, at a great price. I have recommended them to as many as I can in the area.

Va
Review №28

Definitely would recommend !! Estella and Andy have great customer service and the car turned out amazing definitely beyond a 5 star rating

TK
Review №29

If AAMCO Andy would’ve went down just $100, I would’ve had them rebuild my 6l80 for $3,400. On top of that, he hangs up the phone on me when I wouldn’t agree with the price. Then he proceeds to submitting finance applications to 2 different lenders, when I clearly told him to wait, so we can work on the price. He does this after he hangs up the phone on me. BUT WAIT! THERE’S MORE! When I sent the tow truck back to pick up my truck from their shop, he gives the tow company a hard time, saying that I have to pay the bill before he can release the truck to them. WHAT BILL ANDY? YOU DIDN’T PAY FOR THE TOW, I DID. I believe he was mad that I was towing my truck to get fixed at another shop for $900 cheaper than his quote. When I asked for how much the rebuild was going to cost in TOTAL, he quoted me $3,600.00, but then proceeded to say that it can be more if the pump, and hard parts were damaged. He wouldn’t give me a set price. He went on to say that it can go upwards of $3,900.00+, depending on what else is damaged in the transmission. Andy needs to change his attitude when it comes to customers willing to work with their expensive prices. You provide a service. You just need to realize that you’re not the only one providing that service. You lost $3,400.00 in revenue because you thought you could hang up the phone on me and think I’d call you back. I’m not one of those customers. I know what I have and what it’s worth. Have great day.

Ab
Review №30

Great customer service. Vehicle Done on time.

An
Review №31

Great customer service

mt
Review №32

Andy is a great guy to do business with. Has a lot of knowledge on cars

Ro
Review №33

ANDY!! My MAN.this man kept his word all through the obsticles my car was giving him. I appreciate the honesty and positivity from ANDY. If you live in Riverside County I Highly recommend AAMCO-Riverside over any other city in the county. Professional staff all around, especially the mechanics. I had a bad situation at the AAMCO-Moreno Valley. I dont trust that shop after the problem i was having with their mechanic and the manager. ANDY from AAMCO-Riverside helped me out with all the repairs needed to fix the problem the other shop did not do. He was able to credit me labor charge from the previous job done at AAMCO-Moreno Valley and applied it towards the repairs needed on my transmission. Over all he did a great job with my car that I now trust my car to drive from CALIFORNIA to COLORADO. My car is a 2001 focus with 254k and it feels great now.THANKS ANDY!!

Ed
Review №34

This place is great. They were very informative. They kept me up to date with my vehicle and they ways informed me of any hiccups they ran into along the way. I will be bringing more of my vehicles here. The front desk help was nice and professional. And one things that I love is when someone tells me when my vehicle is ready and its actually ready on time. This business did that and I was very appreciative of the honesty that came along with doing business with them.

Lu
Review №35

Hands down the worst place I ever taken a vehicle worst experience ever and after all that money and credit my truck still does not run right. I have to take my truck back for the 3rd time in less then a month. Oh and lets not forget the body demand to my truck still no answer. Very disappointing

De
Review №36

Go anywhere but here. They had my Jeep for a week to fix an issue that was not fixed. Additionally, I had to keep calling to find out the status of my vehicle, each time I was told by Andy, that they were really busy because customers wanted their cars back that day (yeah I was one of those customers). Mind you, I dropped my vehicle off on Saturday, and was told it would be looked at on Monday, and I would receive a call letting me know what’s wrong with it, and it should be returned to me on Wednesday. When I called on Tuesday (after not receiving a phone call on Monday), Andy told me they had not even looked at it. Each time I called it seemed like a huge inconvenience for them, really? I’m paying you for a service!The issue I was having was with my transmission (found this out by taking it elsewhere) not my clutch, which they said needed to be replaced. I literally spent over twelve hundred dollars to drive off their lot with the same issue I drove on the lot with!?!? I had high hopes for this place, unfortunately I was let down. Trust me, go somewhere else.

Ro
Review №37

Wonderful shop and very good at customer service and car care they took very good care and repaired my transmission and additional needs that I never seen there awesome!!

St
Review №38

Great customer service and very helpful, Thank you Andy!

Al
Review №39

Helped with everything needed. Andy was great! Would definitely recommend coming here.

He
Review №40

Andy and Lance were awesome to deal with. Everyone should have such a great experience. They went above and beyond when it came to fixing my daughters vehicle, providing the best customer service Ive ever had when dealing with car repair. Thank you for making (and keeping) me smile. :0) Guys, if you dont hear it often, I appreciate all your efforts and hard work. Kudos to the team you represent! You definitely will have more of my business, and hopefully the business of others reading this, and of my friends and family.Thanks again.Sincerely,

Ma
Review №41

Im very unhappy with my experience. I brought my car in to get fix. My transmission has been rebuilt twice and now needs to get repaired again... I paid 2700 bucks way more than I could afford but still my transmission is bad.

Ia
Review №42

Asked a question about tires. He said he doesn’t do tires and hung up whilst I was speaking lol

Ti
Review №43

They were quick and upfront about costs.

Jo
Review №44

Andy at ammco gave great service and was very professional and courtesy, i would recommend ammco very much

Gr
Review №45

Chris was knowledgeable, professional and friendly. Gave me a price that was reasonable and completed the job in a timely fashion. Nice to know that there is someone I can call and expect an honest response. Thanks AAmco Riverside.

Gr
Review №46

The last time I was at Aamco was in the late 60s!!! I swore I would never return.When I found out that NO ONE would work on the make and type of vehicle I own...... except Aamco (other than a dealer), I was NOT happy about taking my car there, but I did, with the full expectation of a law suit to follow.WOW! was I wrong. The people working there NOW, are wonderful! From Lance at the front desk, to Adrian (shop Mgr), to Victor (an ace mechanic), these guys figured out a problem that THREE other shops could not find.....and they did it in ONE DAY.I will not hesitate to return, or to recommend them to anyone. This shop is NOW the type of shop that you wouldnt be afraid to send your wife or daughters to. And, to all of you guys out there......you KNOW what Im talking about.This shop is not the cheapest, nor the most expensive. However, they may very well be the BEST in all of the Inland Empire!Kudos to all you guys at Riverside Aamco, and the incredible 180 youve done!

Ma
Review №47

Excellent customer service. Andy took care of my problem. First class shop.

Pe
Review №48

Met with Chris W the owner. He explained what was wrong with the trans in my 2003 Ford F-150 at 217,000 miles. I decided to replace the transmission and I am very pleased. Work was done within a couple days as promised. I highly recommend Aamco of riverside. The staff was very friendly and professional. My truck runs as well as ever.Pete.

Ju
Review №49

Chris and his staff are the best. Great service and took care of all my cars needs.

Te
Review №50

Bad just bad...i would give them no stars maybe even negative stars...

ma
Review №51

Chris and his team are by far the best in the business. Honest, hard working and devoted to customer service.

sh
Review №52

Great customer service and on time would recoend to all

Sa
Review №53

Today i dropped off my truck for the third time in the past 10 months for a recurring transmission issue. Each time i drop it off they keep it for a month and i have to pay for a rental or beg for a ride to work ir the grocery store. Not easy considering im a DISABLED VETERAN. I kept trying to give them the benefit of the doubt, but this time the new man at the front desk was rude and disrespectful. The previous man was nicer, despite the shoddy work from this AAMCO location. I should have heeded the poor reviews that people left here. The owner os a nice guy and i trusted him, but it appears that I am wrong. This all happened with them seeing my PURPLE HEART license plates issued by the state of California.

Wa
Review №54

Very disappointed, I already put around 5 transmissions in less than 3 years. I am afraid to drive the car. Its not okay.

J
Review №55

I called AmCo and spoke with Andy in regards to my vehicle problems. Andy professionally listened to me and made all the effort in helping me understand my problem. If anyone has any vehicle issues, ask for Andy, he will look out for you. -J

Ke
Review №56

Very professional, fast and good value transmission shop. A++

Ro
Review №57

Great experience . Really nice people. Would recommend 100%. Took car in and with in less than a day told me what was wrong.

Es
Review №58

Courteous and well informed. Tailored to my budget and made accomodations for me to purchase my transmission and also given discounts.

Br
Review №59

Great experience! All the gentlemen were so helpful,fast, and efficient. They found out the core problem and gave me the best price. They even cleaned the mud from under my car, causing my wheels to be unbalanced, for free. I thoroughly enjoyed my experienced and look forward to coming back. Thank you AAMCO!

Lu
Review №60

Overall great service. The team working on the cars are friendly and knowledgeable. Whenever I have car issues this is the place I come to. They are prompt about getting things done except when there are work orders ahead of mine. Thats no problem to me at all. Thanks AAMCO Team!

ra
Review №61

I came to this Aamco giving them a chance to repair my Arcadia I was thinking it was going to take forever the service here is it really super great I must admit Chris has a very good team I refer this Aamco to anybody my car was done in a very timely matter and they take care of you not only that they topped it off and they notify me how my car was doing for once I thought I was in good hands with my vehicle

Jo
Review №62

The owner of this place is very upfront very honest I will recommended.

be
Review №63

This place is great!!! the staff was helpful and helped me understand what was wrong with my vehicle..they also had it done at the time they said they would.. the mechanics were very professional.... estela and humberto where very welcoming n friendly even offered me coffee while I waited.... I definitely recommended this shop stop by n check it out for ur self

Ad
Review №64

The owner is fabulous and very involved with the local community. This is huge in my opinion as a local business owner myself! Lance the Manager is AWESOME and VERY knowledgeable. They have fixed my Suburban and it is now better than ever! I cant say enough good things about them! I highly encourage anyone looking for a shop that stands behind their work to bring their cars, trucks, and SUVs to AAMCO in Riverside! Thank You Guys! I had a horrible experience with H & L Transmission in Riverside. They rebuilt my transmission 2 times and were complete failures. I was fortunate to know that there was an AAMCO in Downtown Riverside and I knew of their excellent reputation.

Te
Review №65

The people are great! I loved working with Tom. He is very accommodating in what will work around the schedule. Chris and the staff are FANTAATIC! I had FANTASTIC service.

fi
Review №66

Love these people at Chris aamco there service is great there always on top of there customers and vehicles even tho there always real busy, they always help there customers in anyway they can. I love the girl at the front desk shes awesome has more knowledge about cars then a lot of men I know. Thanks AAMCO in Riverside.

Jo
Review №67

I came in to have my 2008 Honda pilot transmission worked on. Chris was very nice and professional helped me. Initially I wanted to have the transmission rebuilt. But Chris suggested I go with a low mileage transmission that he found for me that suposively had 65k miles. So i went with Chris suggestion. What a bad decision I came back 9 months later with anither shot transmission. So now I have to either fork out another $2085 for another used probably not reliable transmission or another $3000 for a rebuilt. To make a long story short and a little FORE-WARNING DO NOT BUY. A USED TRANSMISSION FROM HERE THEIR VENDOR IS UNRELIABLE. BUT CHRIS IS A GREAT GUY.

Ge
Review №68

Chris gave me the best automotive service ever. I will recommend Riverside AMCO to all my friends.

Am
Review №69

Called for a question and the guy was really rude and really trying to have me take my vehicle there

De
Review №70

Theyre only out to get as much money as they can get from you. After a diagnostic they informed me I needed a new engine which for my car was in supply and demand cost about $12,000 easily. Found out later on while trying to sell my car that it was never my engine but my fuel pump that was the problem. An easy fix for about $200. Also they sabotaged my car to further convince me.Taking out my spark plugs and all. Due to my lack of knowledge on cars had I went through with it I wouldve lost so much money. Check with multiple places before you make a decision.

IT
Review №71

This place is Awesome hard working people good service my racamadtion take your time and go down to get a professional estimate.

Ed
Review №72

I went in to get quotes on making my stock CDOO9 more robust with stronger gears and synchros i spoke to Humberto and he was very knowledgeable on the subject

Al
Review №73

Based on my walk in experience I would never take my car there. They wouldnt give me the time of day when I asked them for a quote and the receptionist was very stand off. Lost my potential business

Su
Review №74

I never been here, but can you help a single mom out? How much is diagnostic is? I been to 2 mechanics in my life both cost $1800 for nothing. I dont want that to happen again.

Gi
Review №75

Staff was knowledgeable of my transmission and were very helpful.

Ma
Review №76

Said I was just low on fluids and sent me on my way. Car broke down again took it to a different shop and turned out to need some transmission work done. Dont trust these idiots. They have no clue what they are talking about.** edit to reply to response** Schwab is a maiden name.

Je
Review №77

They get the job done. Staff cool and friendly

Ta
Review №78

My daughter went to get her car diagnosis and they told her everything that was wrong with the car and it saved her from having to paying for work the car dearlership should have done! she took it back who corrected some of the issues the auto place is still a rip off in my book! THANKS AMMCO for finding the problem.

Ch
Review №79

I would not recommend the Riverside location. Horrible experience.

ra
Review №80

Aamco transmissions is a great place to get you car fixed when your in a pickle. They are fast with repairing, great quality when it comes to car care, and friendly employees that are very helpful.

Ka
Review №81

HORRIBLE BUSINESS!!! Spent 3k on a trans swap..brought it home. Gears slipped went to limp mode. The owners didn’t even test or rule out the valve body. Who does that?! Instead of reviewing every aspect of the trans “oh you guys mess it up”...how? They blamed us that we bottomed out the pan/ under body of car...We had it looked at else where and they couldn’t understand how we would do that when the bottom of car was not damaged just the pan of the swapped trans. They said we broke the warranty....no they sold us a bum trans. They just played us BAAADDD and made us think we ruin the car when it we didnt do anything. My husband is a tech but with busy schedules you’d think a major brand could just do it right. WRONG!!!3k wasted!!!! We bought a new valve body and solenoids...cost $600. My 2005 530i NOW runs perfectly. We repeatedly told them what the problem was but all they did was just drive it around and said there was no issue..DO NOT GO HERE! If you do....YOU’ve been WARNED!!! I’d give no stars if I could. PLEASE GO ELSEWHERE!!! They do not know what they are doing...Actually they do they know how to SCAM!!

ty
Review №82

Nice people working there fast and hassle free service work got done faster than plan and no hassle when it came to paying was cheaper than what I was told really recommend this shop

Jo
Review №83

I took my car for a transmission check, it had no problems with the cooling system before, when they gave it back to me, a piece to my coolant resivor was broken, causing my car to overheat, they said it was all a matter of time for it to break and wanted me to pay for repairs. I do not recommend coming to this place.

Fo
Review №84

Great service here was truly happy with the work they did!!!

ro
Review №85

You guys are true professionals and I am glad I choose aamco. Great jop!

A.
Review №86

Let me start off by saying this place really takes care of you the mechanics inside the shop or always nice to you and has a lot of knowledge about the cars they are working on the owner Chris looks out for you like family had my car for only a couple of days got it back and the work was done completely and also my thanks go out 2 Astela for working with me on the price once again great job guys I recommend this Aamco to anyone

Ro
Review №87

Ok

Oc
Review №88

If you need your car serviced, go somewhere else then try to take it here. But only mon-fri. Early and for the whole day. Ridiculous.

Me
Review №89

Victor 😱 chris😱Stella😱😍😍😍😍😍😍😍😍ALL AMAZING HARD HONEST EMPLOYEES 😇

As
Review №90

**CAUTION DONT GO HERE** Will never go to this shop again. Thomas is a snake dont trust his repairs, trying to say that car needed more repairs than it did and tried to change quote after repair. DONT GO HERE CAUTION

Cu
Review №91

I came here an had a little misunderstanding at first but Chris called me when he didn’t have to and explained everything in great detail and I now look forward to doing business with them in the near future.

Ra
Review №92

A bit busy but it was nice

Ke
Review №93

Andy was great

jo
Review №94

Scam artists people with no dignity or honor run this place.

Lo
Review №95

Did a trany check did not find any prob keept to their word it was free

St
Review №96

I called and tom answered he was the rudes person i have ever talked to i was asking him a question and i told him i wouldnt be able to bring it in today but before i could finish talking he just hung up . so i guess i will not be going to this place.

Ra
Review №97

After 3 shops told me my check engine light on required additional diagnostics from $89.00 to $390.00, Aamco riverside changed my gas cap and cleared the code. A short time later my car finally passed smog! Thanks!

jo
Review №98

Andy took care of me

er
Review №99

Id like to thank Chris and Adrian. They stand behind their work and really helped me out with my van.

ch
Review №100

Actually Chris I have been to aamco Riverside and had a bad experience

Information
13 Photos
100 Comments
4 Rating
  • Address:3595 Market Street, Riverside, CA 92501, United States
  • Site:http://aamcoriverside.com/
  • Phone:+1 951-682-6655
Categories
  • Brake shop
  • Auto repair shop
  • Transmission shop
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–12PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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