The best customer service I have ever received from a car dealership! The temperature indicator came on while traveling in Oregon, called and spoke to Zack, and he told us to swing by and they would look at it. Zack, the service manager, personally looked at the vehicle, diagnosed the problem, and communicated with our home Volkswagen dealership what they needed to do once we got home. Made both my wife and I feel very safe and secure. Thank you so much for the positive experience.

Called Medford Volkswagen to inquire about the new Volkswagen iD 4 electric SUV. I received an immediate call back and their sales rep worked with me over the phone and through text on a great deal. He was quick to put together the deal, and super responsive. It was a great experience. If you are looking for fair deal go to Medford Volkswagen and ask for Joshua.

Friendly up front service. No high pressure sales tactics. Great quality and selection of new and used cars. In face of highly recommend going down and test driving a new V.W. their nice.

I have a tendency to trade in my car a bit more often than I should, but these guys take great care of us every time. I have purchased 3 cars from Steaven, who is absolutely wonderful every time. He isn’t pushy, throughly answers every question we have, and is an all around great person to spend a few hours browsing cars with. I highly recommend this dealership, but would also recommend asking for Steaven. Good luck!

A very simple, aboveboard experience with experienced staff and sales folks.

My daughter has purchased two vehicles from Medford Volkswagen and had the best experience with both visits, a huge thank you to Ryan and team for taking care of her. We will most definitely do business with them again in the future.

Purchased a Tiguan about a year ago. Six months later, Under my Certified Pre-Owned Warranty I drove an hour to have my window repaired. Was told when I arrived that I had to wait 3 hours. They fixed the window, no charge, all good. Today, the same problem, different window. I am expected to drive the hour, wait 3 hours and be charged $50.00. Frankly, I haven’t had the best experience here. When I purchased my car I came in with a pre-approved loan yet they still ran my credit and tried to place me with a different lender which I specifically asked them NOT to do.

Great place to get your VW fixed. Also great to get new or new to you VW. Id take this vintage beauty in my fav color home.

Waited over 6 hours for a transmission service, tire rotation, and oil change. I was told the transmission service takes 1.5 hr. The transmission needed to cool down before starting the service. So what took so long is my question.

When I called initially, they told me they would call me back and they did not. I called back and got a service appointment, and no one warned me that it would take hours. I sat in the dealership for 3 hours waiting for a transmission error on my car to be assessed, and while I waited, I felt like I had to constantly check-in for service to be done on my car.When I finally got the report (which cost me $100), they said that my car will need a selector level replacement, which is a special part that needs to be ordered and replaced for $1,360. If its not replaced, my car could apparently go limp, meaning it will not go above 35 mph, and this could happen in years or weeks. When asked whether this was cause for a recall, I was told that recalls are done for safety issues only. Would my car potentially going limp on the freeway not qualify as a safety issue?My car is not that old and does not have that many miles. Overall, during my time here, I felt like I was not taken care of and that I had to be very skeptical of the service I was receiving. At this time, I would not recommend this dealer or VW in general.

I purchased my new tiguan from vw of medford last week and i cant say enough good things about the experience. Ken and Paul both made purchasing my new car hassle free. They were able to put me in the exact car i wanted for less than anywhere else, and had me in my new car in just a couple of days. I highly recommend this dealership they are friendly and very accommodating which is not something you find very often when purchasing a vehicle.

Every time I’ve come here there’s an issue. I’ve called and left messages but get no response (multiple times), I’ve ordered extra keys, which they forgot to order, but when they did order the key, they never called when the key came in, and then today, my car sat in the garage all day, waiting for an oil change, but no one did it! Now, I have to sit here for 45 minutes, after work, and wait for them to do it! I’m done.UPDATE: to make amends for todays fiasco, they waived my oil change fee! This is much appreciated. Thank you! :)

Justin is the best! Wasn’t able to get a loaner car, but they made my all day car service experience convenient and went above and beyond to pick me up from enterprise and get all my service finished in that day!Thank you!

Fast and friendly service. Had my emissions system warrantied, and my service advisor was super nice and explained everything that was going on. Super appreciate the service and will definitely have my car serviced here from now on!!

Justin,Was very helpful and completely rectified an issue I had. Thank you for being understanding and making things right. Excellent customer service 👏 👌

Service manager is very nice and helpful. All the employees are friendly with fast service.

Justin followed up the entire way of the whole process. He recommended additional services which i appreciated, but declined for our next visit. He kept me posted on progress and immediately called when car was finished. A true pleasure to deal with. Thank you. Don

Justin has been absolutely amazing! He has gone above and beyond and I appreciate everything he is doing to help me fix my car. I look forward to my next visit once the part is received.

In my experience the customer service was not great and the proposed work was extremely overpriced and I felt like I had to look out for myself the entire time period. I called back with an issue about my repair and after 3 weeks still have not gotten a phone call back.....

Justin did a great job letting me know about my car when it was going back and when it was completed.The time the oil change took was actually spot on the estimate given for the first time, hopefully that regimen keeps up since thats my main gripe with coming in for service here is the time it takes is always double the estimate given when dropping the car off, or just about anyways, I think this is because the wrong phone number is called usually when the car is completed.My only complaint from this visit would be that the technician who did the oil change only put a little under half the required oil in, I do have an oil leak, but it isnt THAT bad to lose over half the oil overnight, it leaks about half a quart every 2 weeks, so less than full was put in and I had to top it up with ~2quarts today before leaving since I noticed the level on the dipstick was wayyyy too low.

Highly recommend Lithia Medford Volkswagen! After searching for a couple months and talking to a ton of other dealerships in the area, this one definitely stood out. Kyle S. was an honest, professional, and overall extremely helpful salesman. It made the process so much nicer to not feel pushed or obligated, or treated like “just another sale”. Don’t get your Lithia’s mixed up like I did, Lithia Volkswagen is the one you want! 😊👌🏼

It was pretty refreshing to test drive an Atlas, and have very low pressure to buy on the spot. Excellent low-pressure environment!

Eduardo and the staff at Medford VW made my service easy as can be. They offer dealership quality work with the honesty of a small time business. Thank you guys for helping me out!

Had a great experience today at Volkswagen. Curtis Craig was really helpful and understanding about a unusual car part situation. He went above and beyond to make our car buying situation at the dealership the best he could.

Great service department. Weve been using them for over a decade. Very professional and fair. Eddie was very helpful in arranging repairs and service our last visit.

I took My 2017 VW JETTA for a Recall and I was Soooooo impressed by how Quick it was

I will never go back to this dealership ever again! Horrible service. Nobody knows what they are doing and they love to take advantage of you. Cari and Zack have awful customer service. Every time I have gone into this dealership I have waited for hours. One time I brought my car in because it was overheating and waited for two hours for them to say they didn’t know what was wrong with it. They also didn’t call me to let me know what was going on with the car and when I tried to contact them nobody would answer. Their communication skills suck!!

Nice facility. Comfortable and spacious. Open for Saturday service!

Very quick in going over all the finance options and credit score information. The fastest sale I have ever experienced. Was done in under 2 hours. Steaven, Jeremy and their manager were extremely helpful and generous.

I have bought two vehicles from Volkswagen, we have had nothing but trouble with service staff. Available appointments are not available for weeks on end. I left three messages to set up an oil change in a two week span, and no one ever returned my phone calls. I have never been more disrespected by customer service. When lease is up I will let the car go due to not wanting to deal with the service staff at Volkswagen in Medford.There was also physical damage on our vehicle, and they told us it was there when we dropped it off. Which is completely false. There’s no accountability. I would never buy another car from Volkswagen Medford again.If I could give them zero stars I would.Don’t make the same mistake I did.

Thank you to Kathryn R. at Lithia Volkswagen! I da a wonderful experience, she was knowledgeable and gave me insight that overall helped make my final decision. Fantastic customer service, and unaggressive in the Sale of a Car I wasnt in love with. I appreciated that she helped me through the entire process.I would definitely send someone to her for help.

Steavan is awesome. We bought two cars from him. Maintenance is also great. I know that Im not going to get the best price going through a dealership, but I am going to get a fair price from them and trust the cars I bought afterward.

Edwardo in the service department of Lithia Motors Volkswagen in Medford, Oregon is personable and sincerely helpful. The management team at the dealership should know that they have a terrific employee — and they ain’t easy to find.

Ive taken my TDI to these guys several times and have had nothing but good experiences. I happened to have a mechanical issue near the dealership so took my car in without an appointment. They were extremely, extremely busy but still managed to get my car looked at in a reasonable time, and got me in a loaner. Great customer service from Eddie Villagran and his team.

Best new car buying experience ever...I emailed Lithia on New Years Eve 2019 looking at a very specific and limited availability 2019 Golf R. After I emailed, I promptly received an email response from Kathryn, who would ultimately sell me the new car.After calling Kathryn and clarifying a few details, we completed all the preliminary documents via email. The following day, New Years Day, Kathryn personally delivered the new car some 250 miles right to our front door to complete the transaction!I worked with Kathryn in Sales and briefly with the finance manager, both of whom provided clear concise information, making this literally the easiest new car purchase Ive ever made. I highly recommend Lithia based upon my great experience with them.

Great visit to the dealership! Everything was done on time and staff was friendly and helpful. Definitely coming back.

Always trust you to give accurate advise on car. Thank you for being professional and knowledgeable. JW

Lithia had my vehicle in for a while looking over a knock sensor and was able to fix it. I ended up getting a check engine light that came on and was causing problems with the vehicle. I took it back to them and found the problems and remedied them. They even discounted their labor for the problems on the vehicle. Took a little while but the cars is running great now.

Ive been taking my 03 Passat to the service department here for ten years now, and they have always been quick and friendly. I just had a full service, and had a great experience dealing with Zack Kryzanski. Both he and the service tech were very responsive and informative, and my car is now running smoothly.The only issue I had was with the initial contact to set up the appointment. The website was not working that day, so I had an online chat with Brittney to try to set up an appointment, but I guess she didnt relay the chat to the service department? I set it up two days later on the phone with no problem.However, I highly recommend this place for VW service.

Eddie was cool and got back to me in a timely manner, but the service that I paid for did nothing for me. I understand that I passed on issues that we’re recommended (for $2500!), but even the smaller things that I asked for to get fixed like the speedometer working & all the lights on the dash flashing are still the same. I thought that’s what the almost $500 I did drop we’re going to take care of.

We just purchased our fourth car from VW Medford. It has always been a positive experience. Steaven is fantastic at helping us find the right vehicle at the right price.

Sales department is great. Service was horrible. Went in for there express service was told it would be over 4 hours to wait. Went back this last time with appointment and was told on check list I needed $1200 in services. Took my car to another shop to have items done, they said everything was in great shape. Just trying to rip us off. Poor service.

Danielle is the receptionist in the VW service department. What an asset to the team! She is always so pleasant and accommodating. Cool and calm under pressure. She makes you feel welcomed. Service was completed within a reasonable time. Would just like to see more coupons and/or rewards for repeat customers. Pricing tends to run on the high side.

The sales lady wasnt up on all of the gadgets and doodads. When asked a question I had to wait until she went over her speel and then I didnt always get my question answered. I already own a Tiguan but still was forced to hear her lesson plan as she droned on and on. We had a great trade in, Toyota Tundra with 50,000 miles on her. We paid the rest by check so this sale could of been much simpler. The Atlas rides like her sister car my Tiguan. We averaged 23mpg coming home. The Tig averages 32mpg. Both solid built cars. Hugs the road nicely whereas our old Honda CR-V felt insecure on mtn roads. Plenty of room for both my 6`4 hubby and my 5`8 frame. Hubby has been figuring out the entire manual. He admits to never using some of the control buttons on his 2016 Tundra. If we give up the learning part at 71 than were sure to Some how life has passed us by

Came to Lithia Volkswagen for a change to get my Lifetime oil done. They got me faster then I’m use to over at dodge. The service department was was very friendly. My daughter and I decided to look at some cars while we waited and was initially greeted by Kathryn who was very unprofessional. She didn’t know anything about the cars we where looking at so she grabbed the car professional Ryan. Ryan is a great guy who has been there 15 year. Would highly recommend him if anyone is in the market for a vehicle!

Bought my used 01 4runner here about a year ago. Traded my truck in. Had to eat a few dollars because of the loan but overall happy with the outcome. Kyle was my salesman. Super happy with the whole process and the runner is great.Thank you!!!!

Had the battery we were looking for. Went in & out easily. Very helpful.

Update this place is a rip off!The wheels on this SEL Tiguan have failed, meaning the clear coat on one of the colors has failed. Most of the time VW will repair them. But not in my case. Then read on when I took delivery of this $32,000 car!Service department does not match sales! Poor poor customer service. I bought a new unit, there was a small blemish. When they repaired it they did tremendous more damageI learned a lesson & will never do business with this Volkswagen dealer in Medford.

Salesman who showed and sold us car was great - thanks Ryan - but we were very unhappy with the way signing final paperwork was handled. Although we had specifically requested an appointment to avoid a wait, we were in waiting room for a total of 2 hours. Unacceptable. Do love me car!

Eddie saved the day. My battery in my Jetta died and he got my car working quickly And like always he gets me in and out quickly with exactly what my Jetta needs.

We called ahead and made an appointment for an oil change and told them that we were coming from out of town, when we showed up they couldn’t find us in their system and the receptionist said oh I’ll see if they can do it!?! They were very helpful and friendly in the beginning and said it should take an hour or less – but unfortunately at the two hour mark they could not tell me if there was something wrong or why it wasn’t done? I kept asking if something might be wrong, but after checking they just said it was taking longer than expected?!? At 2.5 hours the we Asked if there was something really wrong-the answer was I don’t know! Finally it came-we paid and drove 8 miles down the road and a WARNING light came on saying oil overfill problem!! Go back to service ASAP !!! So here I sit at the dealership with no vehicle at the 3:45 hour mark and just hope to go home the 2.5 hours I still need to drive??? Upon our return. The only thing he said was All I can say is I’m sorry. I am NOT favorably impressed With my overpriced oil change that will take at least 4 hours at this dealership. I am NOT a satisfied customer and I am worried now.

I went to have my oil changed yesterday, and was greeted by Justin. He was very friendly, courteous and professional. Thanks!

Car key/fob broke with battery acid corrosion in the interior housing. Would have been $300+ to order a new one, but thankfully didnt have to come to that with the help of Justin. He took a look at the old one and was able to clean up the battery acid and pop in a new battery, free of charge! Absolutely great, thank you again for fixing everything up!

Kathryn was my sales person. She is honest, fair and has a great attitude! We had a wonderful experience with her and bought a beautiful bug!She went above and beyond for me. I also used her to purchase a Jetta. Again she knows her clients and is an excellent example as to what a sales person should be.The entire experience was wonderful, which is something that is rare.

I needed some things done to my Beetle TDI. Finally saved up for it. Eddie is a wonderful asset to Lithia VW. He kept me informed of incoming parts, and set me up with a loaner. Treated me like a valuable customer. If I need service, I will drive over from the coast, and get it done there. Thank you for the great service!!

Great deal on my Beetle! Kathryn is the best! Finance guys not so friendly though.

Steaven was able to get me into the exact car I wanted even though it hadn’t even hit the lot yet. He listened to my wants and made things go as fast as possible! Highly recommend to anyone looking!

Quick and awesome salesman. Worked with my set budget to get me my car. Thank you all so very much.

Everyone was so polite and helpful. They took my car right in and called for a shuttle so I could finish my shopping. When they had completed the oil change and check up they called to tell me it was finished and sent a shuttle to pick me up. Id give them more stars but only had 5 to work with.

I always bring my VW Bettles in to Lithia for service. Always happy with easy drop off and pick up.

I would just like to thank Justin in your Lithia Volkswagen Service Department for his great customer service when I brought in my 2016 Volkswagen Jetta at 4:30 on a Friday afternoon recently with a problem with my ignition. My car wouldnt shut off, and he helped me get it diagnosed and parts ordered. In the meantime, he helped me figure out how to turn it off and get me through until the parts came in. Big Thank You to Justin!!!Peggy Lara

Hunter did a fantastic job with my wifes car shopping experience! We went to multiple dealers in the valley trying to find the right fit for our family and after test driving multiple SUVS we finally found something she liked! He even let us leave the lot to think about it. We ended up coming back and buying the Atlas on the showroom room floor!Thanks again Hunter for your awesome buying experience!

The VW service department is a blessing. Eddie with their service side kept me posted with each update and went above and beyond what was expected. The repair was done on time and they were open on the weekend for me to pick it up. Cant recommend Eddie and the service team enough.

Justin was so helpful with my last-minute oil change and got it done super fast. I’m so grateful for his help.

Taylor was an excellent saleswoman! I wont buy anywhere else!

I had my key fob stolen. I called the dealership in a panic because it had just happened and the thief was likely in the area and I feared he would come back and steal my car. They said they couldnt receive my car! They also told me it would take 2 weeks to get new key fobs. I had to call back 3 times to get a nice person who would talk to me and try to help me solve the issue. Got the car towed and I came with the tow truck driver. Filled out the service ticket and then went to parts to order the 2 key fobs. this was early on a Friday afternoon. the parts guy told me it would be 3-5 days to get the key fobs. I called on Mon, Tues, Wed and Thurs and they told me it wasnt in. I went out of town for the weekend, so I didnt call back till the following Monday. when I called Parts they told me it still wasnt in. I called back later in the day and got a different person. He told me it wasnt in. I asked him how it was being shipped and he said Fed-X. I asked him to either track the package or give me the tracking number. He tracked it. The Fobs had been delivered the previous week on Tuesday. WTH! Seriously? Ive been borrowing rides to work and I live 35 miles out of town and I could have had my car 6 days previously. This is my 3rd experience with Lithia. they have all been bad. I hate that I am forced to use you guys for things like this. If I had a choice, I would never go to a Lithia owned company.

Love my New to me BMW! Got a great deal and the staff was very helpful, good vibes at this dealership. I will be back!

I went to 3 different car lots with a very bad situation I was in with my old car and no one was able to help me. I am a single mother who can’t afford much, but Volkswagen help me! They got me into a band new Jetta in 2 1/2 hours! They were amazing! Kyle was the sales man that helped me but I think everyone there was super helpful and kind! Thank you Volkswagen!

Great Service and Communication. Fair pricing.

Best service before buying and worst after signing the papers. Sales rep Ryan will offer to keep the store open after hours for you before buying and will go the extra mile, but If you need anything after buying then good luck!Unlike Toyoya who delivered the vehicle to my door and connected the door garage to the vehicle. When I asked Ryan to do that, the answer was simply “ I can forward a YouTube link to you “ Thanks a lot Ryan.This was my experience when I bought a new Atlas from them.Yesterday I went for the first scheduled maintenance. I had a scheduled appointment at 11 am (It was not a walk-in it was a scheduled appointment) It took them 2 hours and 30 minutes just to change the oilWhile I totally understand getting behind, I cannot understand why they don’t communicate that if I’m setting in their waiting area.I would excuse them and bring the car on a different day. But to keep telling me it’s almost done, 10 more minutes and so on is unacceptable.This is inconsiderate and disrespectful for people’s time.Today I have to return the car because the coolant light is red!I’m disappointed from Volkswagen to the point I’m planning to sell the vehicle just before the second due maintenance so I don’t have to deal with them anymore!

Yesterday...Zack the service manager went above and beyond helping me figure out why my Beetle wouldnt pass DEQ. I just bought my bug 3 weeks ago from a private party as they told me it would pass with flying colors. It didnt.I cant believe some people would actually tape over check engine lights to make a person believe that it would. Zack had a sinking feeling I had been had. Thank you Zach for pointing out the next steps to solve my problems. I appreciate you working on my car after hours and sorry you were late for dinner.lol

Great experience!! Friendly, no pressure and professional.

DO NOT TRUST LITHIA!! They are a very money hungry corporation and will do whatever it takes to make an extra buck! Horrible staff in general, poor service and ran solely by greed. I WILL NEVER TRUST THEM WITH MY VEHICLE AGAIN! Please take my advice and be aware of their con ran system. Staff was extremely friendly when I was buying my vehicle. In fact everyone was so nice and seemed like they wanted to help I recommend their services to everyone I talked to! However once my vehicle needed service it was a whole different story. Staff was rude, not helpful whatsoever and didn’t seem to care about my safety at all!! They were only concerned with making MORE money. I was extremely taken advantage of by the finance department and received horrible service from the service department. Let’s just say I now understand the stigma behind why people believe car dealerships/sales people are SLEEZY and unreliable.

All of the associates at this dealership were absolutely great to deal with. I was with them almost the whole day and into the evening, long after their service techs and employees should have been home. There was one issue with a piece of machinery that caused a delay in getting my car back together and they made sure I was able to drive my car out of there that evening. I would highly recommend any Association with this dealership from purchase to service and I dont usually write reviews! Good job Lithia VW!

Everybody was super nice and helpful, had to pick up a part and 3 people asked if I needed help, water etc. Pointed out parts dept and smiled. Good old fashion service you dont often see anymore. Cleanest dealership I have been in.

Even with the virus problem, service was excellent. I was taken care of immediately, had Eddie take care of things while I went and did other shopping and when I returned all was taken care of and I was on my way.

Eduardo handled the entire service experience for a recall on our Golf Tdi very efficiently and professionally. He answered all of my questions,and was friendly.

Eddie was great to work with. Our service was good and just as planned.

Great service. Nice people. Never had a issue with them. They also email time to time asking how the car is going. Happy birthdays even.

Danielle is great! I needed to reduce the amount the service would cost me and she walked me through everything and we were about to cut it down. Called me when my car was done and gave me Adrian’s number to pick me up. Got me in in and out quick. Give her 5 stars!

I bought a VW Passat from Lithia in Medford a few months ago and was really pleased with the purchase but my car always smelled like a wet dog inside. By the time of the purchase I mentioned this and was told that it was detailed and that was the reason but the smell never went away, about a week ago I finally took it in and was told that the drainage from the sunroof was plugged and that was the reason that my trunk and the inside of my car was wet. They were kind enough to take care of that, I went in today but the car was still wet inside so they are going to dry the inside and vacuum the wetness out. Hopefully I get it back tomorrow well dried out and ready to go. The people working there are very helpful, thank you for fixing the issue!

Steaven made it happen for me. He took my business seriously. This was one of the best experiences I have had with a big dealership. Great customer service by Steaven and Jermey. I felt comfortable with both of them. They got back to me with all of my questions in a timely matter. My sales person (Steaven) even took the time to rewash the vehicle before I took it home right before closing. Very conscientious, I appreciated that a lot!

Eduardo gave me the info I needed with fixing my car and what needed to be done. Answered all my questions and overall friendly and understanding!

I am very thankful and pleased with the service I received for my car. I was traveling away from home and I was able to get my car into the shop right away. Thank you.

I have had nothing but weird experiences at this dealership. It’s been extremely difficult to get through to make an appointment. Twice after leaving the dealership (both service appointments for my 2018 Atlas) the check engine light has gone on within an hour or two. The people working at the dealership are all very nice and seem competent, however the whole place is definitely lacking in the customer service department. It takes weeks to get in and typically they can’t fix whatever the problem is without a second appointment. Overall I’m very disappointed with this dealership.

I liked the salesperson, the finance manager, and all employees. I was satisfied with the price of the car and the warranty, which i wanted because of the age and mileage. Everyone at the dealer was sincerely friendly and helpful.

I am completely satisfied with the diligent work they performed on my car 🚗 and all the FRIENDLY staff there. It’s not a drudgery to take my car in for any problem. Thank you everyone.!🤗

Came in looking for a vehicle for tax reasons and needed a new van. Unfortunately Volkswagen doesn’t make a new passenger van although I must give credit where credit is due. My wife and I where absolutely blown away with level of Customer service salesman Hunter gave us. He made us feel like we just arrived at a resort, making sure we had beverages and answered all of our questions with a great attitude. He knew more about the other vehicles we where looking at then the salesman did at the other dealerships where they sold them. If we ever need any other vehicle we are not going to hesitate to go there first. Keep up the great work Hunter! We will be back

Very friendly, extremely fast and great work. Came in with no appointment due to car trouble for unknown reason. Within 3 weeks car was diagnosed, fixed, and ended up costing me way less than originally thought. They saved me hundreds of dollars.

Casey and the crew have been great. No worries, or concerns. Ill see you the next time I cant get space in our shop to put the Touareg on the hoist.

Excellent customer service, great selection, and the blonde who worka there is adorable.

This place was wonderful to work with when buying a car for my dad. The BIGGEST downfall they have is that they SELL YOUR PHONE NUMBER to every telemarketing agency around. This is the only place I gave with my phone number with my dads name. Now I get 10x scam phone calls a day. I think that is rotten what they did. I bought a brand new car from them and then they SELL MY PHONE NUMBER. Its beyond ridiculous. I will no longer buy my cars from there. For this reason alone.

Justin in the service department was great! Fixed everything right then and there so I didn’t have to make the long drive back for a second time.

They were amazing and they helped me get into my car fast. They also understood that in a single mom, also that i couldnt make huge payment every month. Thank you again.

This was by far the best experience buying a car Ive ever had. The people are so nice and helpful... They really want to help you.

Justin was great and got my services issues taken care--and covered by warranty. Great experience!

The service staff was very professional, knowledgeable, and approachable. I was greeted by the service manager immediately and my car was taken care of as soon as I pulled in. The highly-rated customer service and the clean environment provided by Volkswagen speaks for itself. Thank you again guys for your hard work! :)

I would give Lithia Volkswagen more than 5 stars if I could. I went in for the recall & got the best care ever! Whitney & Danielle are the best, and truly helped me out!!! I would definitely recommend going there, you will be treated like family and not just a regular customer!

Mark was a pleasure to deal with and was very informed. The entire process was made easy as well as not trying to switch from the vehicle that I had inquired about. Did receive a call from someone that was not associated with Lithia after providing my contact information on line and they did not have the truck that I was inquiring about. Travis in finance was fun to talk to and deal with, also. Would highly recommend Lithia Volkswagen to anyone looking for a vehicle.

Just want to say thank you Justin for getting my appt when I needed it. See you in October.