The young lady that has helped me over the last 7 months has always been very helpful in finding my product compared to what I used in a Rockwall store before we moved here. Great products and great service. Very satisfied.

Carries the most delicious and most relaxation-inducing peach ring gummies I have ever found. Both my wife and I are terrible insomniacs and we got our first nights of solid sleep in months. Definitely only buying CBD gummies at Underground Vapes in the future.

Taylor was a great help. He was able to provide me the items and education I needed about vaping. Thank you.

Best vape shop around. Great selection of devices. Best selection of juices.

Love this place. Always good service and selection.

Sounds more about the product I needed and very unfriended

I’ve only been to this vape shop a handful of times but it is the best one I’ve been to thus far. The prices are absolutely great compared to most and the smurf girl is the best employee. Always so sweet and talks me into good juices!

UPDATE IN RESPONSE TO OWNER TO CLARIFY...The employee had a mask on, just not over her mouth and nose, it was under her chin. I was unaware that the doctor called after 7pm and talked about some drama with another girl. If it would have been a doctor I would not have been near as upset as I know how important doctors calls can be. Nor would I have written the review to begin with. I was also the only on in the store at the time. I loved coming to this store, It was the best at one time. Im saddened by this entire experience.Ive never written a review on a place, but I felt like needed to after my visit. I came in to find a new juice to try, and the woman working there was not only not wearing her mask, but was on her phone talking to someone on speaker. She asked what I needed and I said Im looking for a fruity juice. She just looked at me until I asked about a brand. Then when talking to me she did so quietly as to not disturb the woman on speaker telling a story. I ended up going with the flavor I had before because finding a new one to try was just not worth it. The staff used to be the best part of coming here. The woman with the glasses and bubbly personality, and the man on the weekends with the long hair were my favorites. They had customer service qualities. I have tried to keep coming here, but this last visit was the end. I will be taking my business elsewhere.

This place is the best vape shop I have found in a long while. They are lower on their juice prices (which are high quality) than anyone else I have been to! Awesome friendly and knowledgeable staff as well. I definitely recommend this place for all of your vaping needs.

Excellent customer service!! Well versed in the products they sell and handle!! Over all great experience. Best vape shop in Gainesville hands down!

So many different flavors. Cant figure out what you want? They can make you what you want. Amazing vape shop!

Great place friendly helpful staff

The lady was very helpful!!

Dude this place is the best. The staff is extremely knowledgeable and helpful. They have a huge selection of premium and house juices. Their house juice could be sold as premium honestly because it really is better than any premium juice that Ive ever tried. 25 out of 10 definitely reccomend!

Great sales. Friendly helpful staff

Great selection good prices lots of flavors of juices

🔴UPDATE🔴John took EXCELLENT care of us! Made sure we left satisfied. It really says a lot that a business actually reaches out to resolve the issues. Seems rare now a days. Can’t wait to do more business with them. Their customer service is fantastic!Husband went in and spent about 86 dollars on merchandise here since Misty’s is currently closed due to the storm. We stopped using them before due to a bottle of bad house juice. Tasted like skunk. Decided to try them out again and lo and behold: got more house juice that taste AWFUL. Not sure if it’s how they mix it or what...

The guy working was very friendly and its a nice shop; however, I came in knowing very minimal about vaping outside of my normal Juul. However, the Juul never hits consistently and has given me nothing but issues. So, I wanted something higher quality that was refillable. I figured going in person would be ideal, even if it did cost a bit more, it would be worth it for the advice and suggestions. I told the guy working that I wanted something that hit with a kick (throat hit) and was discrete in both size and cloud production, similar to the Juul. I was suggested to purchase the Smok Nord over the Novo 2 and I now realize this is probably the exact opposite of what I asked for. On top of this, I went online and realized I was sold the old Nord 1 ($30) version for the same price the new version is going for online. This Nord has absolutely no kick and is entirely unsatisfying. I used to smoke tobacco and went to the Juul as a similarly satisfying hit and buzz, yet with fewer side effects. That being said, this Nord vape was a complete waste of money. After messing with it most the day and trying different coils, Im literally sitting here trying to just get my Juul to work again. Frustrating, I probably would have been much better off simply purchasing online.Update**After the issue, John contacted me personally and took care of the issue entirely. I will forever stand by this shops dedication to their customers. Now I see why everyone in the extended Gainesville area only goes to this one place. Customer service like this goes a long way.

Super helpful and great prices! Definitely will be a repeat customer👍

My husband and I love this place. This is the only vape shop we have shopped at for so many years! Cool staff, good products, and clean environment! I would definitely suggest coming here for you vaping needs! They will get you exactly what you need!

Every time I have been to underground the experiences have been more than expected. Great customer service, very nice people. The only issue Ive had is not having what I went in looking for...but I did come out a happy camper.You guys went out of your way to make me happy...so here is that 5th star... thank you and as long as I am here I will do business with no one else

It was amazing. They have a good verity of vape juice. The customer service is fantastic. I would recommend underground vapes over misty any day.

I walked in this store intending to spend $50, I walked out having spent $150. Talk about a fantastic staff and reasonable prices. They never tried to sell me anything I didnt want. They just gave me all the options, with accurate pros and cons, and let me choose what I want.

Amazing service and best prices Ive ever seen. Staff was kind enough to answer any and all questions I had. Best experience I will for sure make the drive to Underground Vapes again!

We have been buying all of our vapor solution needs since Underground opened in Gainesville. John the owner is very knowledgeable on the products he sells. We know exactly what we are getting when we purchase it. The house solutions are mixed consistently and taste and smell great.

My husband & I were traveling from Nevada back to Florida. We are in a semi and most places were impossible for us to get to. Not only did this shop respond immediately to my Facebook message, but gave us directions and guided us where to park with our load. They were the only shop I found in 3 states to have the coils I needed for my tanks. They also had an amazing juice selection. I was able to purchase everything we needed & left with two new juices! Prices were excellent and they were very knowledgeable. I will be a continued customer through their online ordering and if we pass through that town again.

Great prices and helpful staff. House juice is excellent. Best Vape shop in Gainesville, no equal. Use your Five Star reward points for nearly free coils!

The staff is amazing. Nothing but great service. Their prices are more than reasonable as well.

Eric is super nice! Ask for his help when he is there!

Good service

Super nice and helpful guy, Eric. Awesome juice selection, welcoming, comfortable atmosphere. Bought smok stealth, pocket mod and two juices. Very happy with our experience.

I honestly think Underground Vapes is the best place to get what you pay for including the fact the the products that you get here actually last longer and the prices are cheap

Hands down best vape store in the area. If they dont have a juice that youd like, then theres simply something wrong with you. The owner is a really nice guy, and so are the staff. Ive been going here ever since they opened and have watched it continuously grow, even while the market becomes more flooded. They have something for everyone here.

Fantastic store, Ive been going for years now. Great selection and pricing.

Nice vape shop with a great selection if you want it they usually have it. Helpfull staff. The price for things are a little higher then what I am used to seeing for some items.

Love Underground Vapes! They have best people working there....so helpful, knowledgeable, and easy to talk to. They make the best house juice! Only vape shop I will ever go to.

Excellent salesman not to mention one of these Clerks fronted me a couple bucks to cover my tax among the dollar I was short.

Absolutely love this place. The people are really nice and help with any questions you may have.

Great shop, great pricing, friendly outgoing staff, thumbs up, A+++++++Thanks Underground Vapes!

Very clean, very knowledgeable, very polite and they dont carry cheap knockoff products that explode in your pocket.

I was heading towards the casino and I had a burnt coil. Not only did they have the coil, they set me up with a new juice I have never had before.The fella working ran me through everything they had to find the right bottle for me . Very helpful.The amount of vapes and liquid this place has will bring me back for more on my next trip.

Informative, friendly and priced mildly.

The one staff member that I met has always been very open and nice. He doesnt mind explaining things, even though I know o ask too many questions

This place is PHENOMENAL and has so much! Everyone there is so helpful, knowledgeable, and the prices are great. Check them out.

Employee was very helpful. Large selection. Large building, easy to find. Fair pricing.

What did you say about this place? Excellent! Very spaces with plenty of couches. Nice variety of juices and a excellent staff!

Good products, and clean! the juices are very good too!

Great place. Alot of juices a big variety.

Nice environment, clean and well organized, helpful staff, very knowledgeable about products and how best to fulfill my needs

Very friendly and helpful! Great prices on ejuice! I highly recommend!

Excellent selection and great staff. Definitely recommend.

Very helpful

This place is amazing! Their staff is really nice and friendly!

So helpful! Love the people there! Friendly and great customer service!

Great place for your vapeing supplies, good atmosphere friendly and helpful employees

Hands down best vape shop in Gainsville. Been in a few times and came in this morning. Well organized and well knowledged on offering flavors that you are interested in. I work on the road and try and find shops in the area I’ll be in and I definitely found my store in this area.

Awesome staff, very helpful!! Great flavors to choose from!

Pretty large place and selection. Excellent service.

Went in today to get my new tpriv. Taylor was fantastic giving me options and was a huge help. Will be back!

Knowledgeable helpful. They carry hometown hero

Im not much of a caper but I really enjoy coming here with my fiancee. The staff are so welcoming

Nice to find a shop with some quality juice and the same high end mods that you typically only see online. By far the best e-cig shop in the county.

Staff was knowledgeable and friendly. Great selection of products.

Great service and great prices!

John and his team are the best in Gainesville!

Owner/Manager is very knowledgeable and helpful. Great prices. Great service.

Awesome quiet little place! Had a great experience! Awesome prices on their house juices too!!!

Real nice place a people. Very helpfull. Bought a Breeze and vape oil....

Great service, wide variety of the best mods and premium juice, even make their own house juice that is amazing!

Really awesome staff. Great juices good prices.

The staff is so friendly! The newer female employee thats been working on the weekends was incredibly nice even though she wasnt able to spend the whole holiday with her kids. Shes so helpful and very knoweledgable about the products, which, I think are fairly resonable for the most part. The only thing that leaves something to be desired is their more upscale juices, but thats just me. Itd be cool to see like a flavor of the month, maybe an email that describes it. Also, I have to wonder, with all that space, why dont they do something? Different kinds of products? Consignment? Clothing/ Accessories/ Glasses? Hookah bar in the back? Novelty adult type items (siniliar to Spencers and those little stores that sell things for tobacco use only?) So many possibilities!, but still pretty good overall! I will def keep coming back!

Great vape shop with good selection of juices and mods. Knowledgeable staff has been bery helpful to me.

Love this place . Helpful and kind

Underground Vapes is hands down the best Vape shop. Quick service, amazing staff, and huge section!!

Some of the best deals on fluid and any products you might need.

I was in there about a week ago the guy who waited on me was rude i was asking questions he acted like he had no time to answer me there wasnt anyone else in the shop i will never go back there i only went in for 1 flavor i will find a different one Mistys vape shop is the only place i will be going for now on there very friendly there and they answer all my question

Great selection of premium juice lines and tons of awesome devices.

Felt like guy working couldnt be bothered to answer a couple questions. Ill go somewhere with better costumer service...

Awesome place!

Great prices, staff and products

Great place, friendly workers. Very helpful and knowledgeable.

Wayyyyy better than cape cents they price to high. I bought a aspire tank from underground then went with friend to vapor cents and the price for the track went up $4

Great staff, great prices, excellent selection. I am a repeat customer.

Very nice staff and great prices

Me and my sister went in and bought like a little more that $200 worth of stuff all together. there was no one else open after 5 so we decided to try underground vapes. And the man in there was just so rude and didnt smile at all and being sarcastic asf. Being the first time going in there not knowing what all kinds of juices and mods they had it took like 20 so minutes to pick out a mod for my sister and like 5 bottles of juices he looked mad asf but just wasnt a good experience at all. Id rather wait until Mistys is open the next day rather than go back... To be honest first time experiences does a lot, I hope the attitude changes..! And kind of over priced.. Other than that I like the juice and the set up!

Nice, friendly and helpful staff! My go-to place for my vaping needs.

Excellent and friendly service, knowledgeable staff and all the best gear and juice you could want

Great juice selection, helpful staff, shop wirth confidence!

Always friendly and very helpful

I absolutly LOVE this vape shop!!! I went there needing alot of stuff after going to the really bad other place in town called vaporcents! i am so happy with the customer service, my e-juice, and my new tank! They are completly legit and up to date on all there products! There juice is high end qaulity, and they dont put and crap like everclear in there products like the vaporcents shop does! My lungs are back to normal, and im not coughing anymore! They have the 120ml sizes that i love! I just cant say enough about this wonderful place!!! This is my new place for sure!!! THANK YALL SO VERY MUCH!!!

Great shop and knowledgeable staff!

Great selection, competitive prices, nice folks.

Good prices, cool staff

Great juices and amazing customer service.

Good prices dang tasty flavors hours inconvenient for the nocturnal

Very helpful

Love it. Definitely recommend

Great Customer service

Largest juice selection in town

I just love underground!