The ladies here are all very helpful and professional! I was initially given the wrong prescription by my doctor (outside of Walmart), and the staff at the Vision Center were very understanding and accommodating. I was able to find a new doctor and bring my new prescription back to the vision centre to get my glasses redone for free under the 60 day warranty. Excellent customer service + good quality lenses + affordable price = happy customer! :)
I have always received excellent, professional service from the doctors and assistants at this vision center. The one time I needed further medical attention, the Walmart optometrist referred me to an appropriate facility. I greatly value this vision center.
Ive been here a couple of times. The service isnt horrible but I did have a particularly bad experience that I wanted to relate. The last time I went in I was planning on getting a new set of glasses, so I scheduled an appointment to get my eyes tested for a new glasses prescription. They kept trying to ask me if I wanted to get my contact one updated too and I kept saying no. Eventually I was in the chair, about to get the exam (I thought for glasses) and they asked me one more time if I wanted to get the glasses AND contacts exam. I said no, just the glasses one would be fine. It was then that the person admitted to me that my contacts presciption from a year ago was sufficient to get glasses and I didnt need a new exam. So, basically they withheld that info from me in hopes of getting me to take a test I didnt need. I then was able to go and get the glasses somewhere else using my prescription from a year earlier. Dishonesty at its finest. In case her boss is reading this, it was a female worker with glasses and blondish hair. This was towards the end of the year in 2012.
Extremely cooperative, professional and understanding faculty especially miss Marilyn was very helpful in finding the right pair of glasses for me with useful advices of what I purchased.
MsightHi do you smoke
I was in and out in 30 minutes. Dr. Shahi is hilarious and made an annoying trip to get new contacts enjoyable.