Love the shoes I got.. amazing prices!! Definitely get my future shoes here

Good prices, BOGO is nice too. Stock is often low and out of most popular sizes. Never any additional stock in the back. Staff always willing to order what you want. Famous Footwear right down the street had exactly what we wanted, same pricing and BOGO and plenty of stock.

I just had a 5 star experience at rack room shies in gainesville fl. A associate named Ben helped me find the perfect dress shoe for a wedding reception I was going to that same day. BEN went above and beyond to help me find the perfect dress shoe that fit perfectly. Ben offered different styles and selections to help fit my 12 and a half feet all in all I must say I am very pleased with purchase

The establishment was very clean and organized. There was a BOGO Sale when I went so I was able to get 2 pairs of shoes for my Kindergartner under $86🙂❤🥰It was not crowded. I was able to browse and shop peacefully. The store clerks were polite. The assistant manager was a very pleasant older gentleman that assisted me when I made my purchase. I would definitely recommend this place. And I will definitely be returning soon.

First time at a Rack Room. Nice variety of name brand shoes. Prices seemed reasonable. They get you on their BOGOs. The really sought after shoes arent allowed on the BOGO. Vans, Converse, Doc Marten, etc.Most of the sales associates were great. One older gentleman was quite upset because I had moved a seating cube down the aisle so that I could sit and interact with my daughter whilst she shopped for shoes. Im disabled and needed seating. They dont provide the wheelie carts. He was not having it. We said we would put it back when we were done. Next aisle, I just sat on the floor. Took me about 5 minutes to stand up when we were done, but we didnt move his precious cubes. Dont get me wrong, I understand that it impedes traffic, but there was no one in the store and I was out of anyones way. If not for that, 5 stars. Will go again.

Staff was extremely helpful. They had alot of great deals. I wish I got the young mans name that helped me. Had a tattoo on the inside of his forearm. He was so helpful and friendly he sold me 4 pairs of shoes. He is a great asset to Rack Room

No help when I went in there specifically looking for arch support shoes from Adidas Nikes or pumas I had to track down a girl then she told me that they carry all of them but Im going to have to hunt for them for the ones with arch supports because the boxes will not be marked to say if the shoes come with arch support.When I tried to go online the store has no Wi-Fi. Also it blocks your data so that you cant use your Wi-Fi either. I had to leave the store and walk down to a Publix to use their Wi-Fi I did find a pair of Nike just said that comes with arch support I went back to the store and asked a girl if she knew where these Nikes were on her display or in the back she said no youre just going to have to go on Nike aisle and hunt for them.So I went on a hunt for another shoe store.

Decent shoes but if youre flat footed itll be quite the long shopping experience. Overall the staff were engaging over the 2hrs I speny shopping. Most of the shoes are bogo 50% as well. Clean store.

Very clean store, friendly staff and well stocked supply of shoes. Was especially pleased to find a good selection of New Balance in mens 13, other shoe stores similar to Rack Room have not had a good variety!

I always go to rack room shoes because I love the deal second pair 50% off.In the past I was always satisfied,but yesterday I was destressing about the unfriendly service!! The cashier was rude at checkout.( Btw I purchased 160$ ) . A person who tried to help us during our shopping was a question asked 10 min later . He refused to answer. My guess is that his lunch break started. It was very unprofessional!! The person that helped us showing what we where looking for did the job but not super friendly.

Large selection on shoes

Great place to get some great shoes. Awesome deals cant beat them.

Great place, Id go again

They need size 11 but great deals

Fantastic sales, coupons for reward members amd unique selection of shoes.

The hours need to be updated online. Online hours say closing time is 9pm. Thats ridiculous to close at 5pm on weekdays.....who has to tome to shoe shop before 5pm???? WASTED TRIP! THANKS FOR NOTHING!

Nice store, reasonably priced. Staff was friendly

Great deals

I love the Bogo 50% off shoe deals! I got 2 tennis shoes and 2 work shoes for an amazing steal. Plus the cashier helped me add my bonus points and birthday perks to get an even better deal. Recommend for new shoes

Good selection of shoes. A lot of them & sports sandles BOGO ½ off

The shift lead there was great! He was so nice and so helpful with my two little boys. LOVE my experience.

My husband went in to buy a pair of deck shoes. He always likes to switch between two pair and one needed replacing. Usually wears Sperry and Dockers but after talking to the salesman, he decided to try the Rack Room brand. They are less expensive and were on sale. Cant wait to see the difference

Large, clean, well organized store with a big selection of shoes for the whole family. Great pricing on lots of brands. Staff is helpful and friendly. Store is in a convenient location with plenty of parking. I highly recommend visiting this store!

Young lady who helped us with an exchange was awesome.

Excellent and friendly sales help..very patient and knowledgeable! Excellent variety of many different styles and sizes of shoes. Love their Buy One Get One 50% off! I have been shopping Rack Room Shoes for years now..in Jacksonville, FL, Orange Park, FL, and now Gainesville. Have CONSISTENTLY been pleased with these stores!

Great courteous staff and helpful! Good selections.

What a very bad experience today in this store. At 5:55 pm, two employees told me; you have to go NOW because we are going to close, if you want, come back tomorrow. That is not the way to treat a customer. Please, give more training to the employees about public relations.

Good selection of shoes. Fairly priced. Have to buy two pairs to get good pricing

Good selection of kids shoes. Staff was very nice.

Nice store with friendly employees who greeted me and offered help. Some nice shoes but most prices were more than I expected or am able to pay . . . Hope that changes soon and then I will go back!

Prices are good

The staff was very friendly and helpful. Loved the atmosphere.

Reasonable prices good selection.

Good store, very clean and organized, great customer service, but generic selection. I wish they had more unique items.

You just can not beat discounted name brand shoes, then add 50% off your second pair. You end up getting 2 pair of name brand shoes for the price of one. Cant beat that with a stick.

Clean store and a great selection on the top name brand shoes and they are reasonably priced

I always enjoy my time.

Excellent service, selection and prices.

Store was good. Found what we needed for back to school.

Couldnt find size I needed had to order it otherwise great

Our one stop for all 5 of my family I love the variety and tacking up the points to score myself some cheap shoes ❤️

Great deals.

Very friendly, helpful and professional made shopping for shoes easy, fun and stress free

We had the best experience here and the manager was extremely nice and went out of his way to help us. Great prices, selection and customer service.

Always nice very helpful. Great store

Great price and very nice customer service

Great deals on shoes. Save a ton of money here thats for sure.

Very friendly staff great customer service !

Shoes prices are very good here bogo!!

Excellent Customer Service. Shout outs to Coolio, Lauren, and Mr. Don. All pro service with a smile and great products as well.

Wide variety of shoes!!

Nice people/good prices.

Was out of my size in just about every shoe I wanted

Awesome deals and great staff

Found exactly what I needed, great inventory on hand.

Great prices and deals! What more can you say about this hidden gem!

Ever since the new manager has taken over the store has been a mess and he follows me around and always is trying to get his nose in my business when Im shopping.

Pricing is now always high and staff doesnt really help unless they know youre going to buy something. Ill go elsewhere or order online rather then dealing with cockiness and rudeness.

Most all Rack Room stores have closed up. As of last week they were still selling off stock.

Good prices and ofers!

Good variety, high prices for womens shoes

Great collection of shoes. Nike, NW mostly

Had a hard time finding two shoes that matched each other so my left shoe is a Nike and my right is a Rebok

Always clean and the staff is helpful.

Great shoes and Great Deals.

Great place, great service, great shoes!

Lots of shoes good prices

Great place for great footwear

This is usually where I go shoe shopping when I was little to teenager before I moved because they had deals like buy one and get the other half off.

Shoes usually have a good sale

Richard was awsome

Great prices

Great value for the money !

Cheap and great shoes

Very helpful staff.

You cant beat the prices!

The place for all your shoe needs!

Not a lot to offer in ladies shoes

Bought two pair of shoes for 90.00

Customer service is always superb!

Love rack room

Not alot to choose from

Never been here

Prices have skyrocketed

Costly.. happazard array ..

Staff are friendly and always there when you need help

Place to get bogo shoes

Had what we needed

Friendly staff!

Good service

Good shoes

Great experience

Not that great

Lots of shoes to look at.

Good shoes

Variety to choose from

Awesome

Excellent service and quality

Excellent attention and variety of shoes. Excellent prices and promotions.