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Extra Space Storage
1479 Prospect St, Trenton, NJ 08638, United States
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Extra Space Storage
Comments
Ba
Review №1

Great customer services. Very clean space. Reservations was easy and fast. And the communication via email were easy to read and understand. Would recommend.

ti
Review №2

The young man Johnnie was such an amazing help. He was willing to take time and answer all of my questions. He was patient with me as well. This young man made me feel that my business was important. Thank you

Al
Review №3

Very clean facility and Johnny Applegate in the front office was quick, friendly and had some great helpful tips I never would have thought of!

Da
Review №4

DONT STORE THINGS HERE IF YOU DONT WANT YOUR ITEMS TO BE DAMAGED AND NOT BE COVERED EVEN IF YOU PAID FOR INSURANCE!!!!! My items were WATER DAMAGED which caused mildew on one side of the unit due to a leakage but the other side was just fine as you can see some items were covered in plastic and still got damaged and the claim through their insurance was still denied not once but twice. Dont do it to yourself.

Je
Review №5

Great customer service. Fran was very helpful and informative and walked me through the process of obtaining a storage unit. After getting the unit, I was very concerned about my stuff being damaged.So Ms.Tammy helped me transfer to a climate controlled unit to ensure that my items would be safe. I really appreciate both of these ladies and there customer service.

DI
Review №6

Tammy is great. She helped me figuring out the best locker size for our stuff.

Br
Review №7

Tammy and Johnny was a great help to me will recommend

Ka
Review №8

I’ve worked with Johnny and he is awesome!

Sh
Review №9

Johnny was a great help to me a live saver will recommend

De
Review №10

Francisca was extremely polite and helpful! She took her time with assisting me with signing up for a storage unit. She also answered any questions and concerns I had regarding my unit. Keep up the excellent work!

Al
Review №11

Tammy is fabulous shes awesome she is is a blessing

Ji
Review №12

Johnny was awesome! So helpful while purchasing my unit

Pa
Review №13

Tami was great. She was really pleasant and helpful with our move out process. We would recommend this place to everyone just because of her.

Na
Review №14

Excellent service. Very clean and communicated well.

Ad
Review №15

I have used Extra Space Storage at the Linden, NJ location and now that Im moving South I am using the Trenton location. The staff at the Trenton location are very nice and greeted me right away. One of the staff member met us at the building where our unit was located. She showed us were our unit was. She was very nice and knowledgeable. They answered all our questions and concerns. I recommend this location to anyone looking for a safe and clean storage facility.

Br
Review №16

Took my grandmother there to review the storage space and we came in contact with Tammy. Omg helpful is a an understatement. She made my grandmother feel secure with purchasing a storage space in such short notice.

jo
Review №17

The staff is awesome the property is extra clean great place!

Ve
Review №18

I was with a friend who rents there; its neat, clean; considering a space myself!

Da
Review №19

It was a very smooth & quick transaction.The staff & new hire John was an amazing help.First time renting unit here.

Ch
Review №20

Tammy was amazing and took good care of us. She was very courteous and professional. Outstanding service.

La
Review №21

Staff was very friendly and helpful when moving in and moving out.

Ga
Review №22

Tammy was very polite, energetic with us& she took us on a tour to see the storage unit that would fit our needs. I appreciated that fr. Y’all go to Tammy so that she can make sure you feel welcomed

Mz
Review №23

Okay...This is my first time EVER renting a storage unit and I didnt know a THING about anything. How to gain entry, how to locate the unit! Nada...Tammy was SUPER sweet and PATIENT and super helpful. She went above and beyond to help me and my mom locate the unit and THEN the lock that was provided (the kind where you place your security code in place and then secure the lock from the back) *stupid lock* she helped me replace it with a key lock. She answered all my calls and questions with patience. Thank God for exemplary employees who have excellent customer service skills...

sh
Review №24

I came and was helped by John and Tammy .. They’re both great people and good vibes. The location is great and the place is very clean.

Ma
Review №25

The storage unit soace is always clean and always available during my move ins

-e
Review №26

The service I got today was helpful and informed. I was unsure of what size I needed and Fran showed me several units and patiently to help me decide. I appreciated the efficiency!

Cr
Review №27

Tammy was a great help she picked the right unit for my items

LA
Review №28

Tammy has been a great help Ive been since 2014.I would recommend this place.

St
Review №29

Both Tammy & Fran are awesome women!!! Very polite and inspiring!!! Feels great meeting women with such beautiful personalities!! Look forward to returning relationship with this company!!! :-)

Da
Review №30

Fran was very helpful getting us into the storage room. Very helpful suggestions.

Am
Review №31

Online process was easy and straightforward. Staff was helpful and nice when we arrived for the first time!

c
Review №32

The Extra space storage on Prospect Street in Ewing nj there is a lady named Fran who is very helpful and professional. She deserves a raise.

Ri
Review №33

Great service Tammy and Johnny are great

Lu
Review №34

Excellent customer service from Tammy and Fran! Definitely come here for your storage needs.

Ne
Review №35

Tammy is a awesome person this is my 3rd time renting

Ke
Review №36

Johnny and Tammy were a great help today will recommend.

Mb
Review №37

Extremely friendly people! Clean storage units! Easy to find and great rates!! 100% recommend! :)

He
Review №38

The best customer service! I worked with Tammy to arrange my long-term storage at this facility, and she was so patient and helpful in answering my questions and concerns throughout the process. And the space is clean and spacious. I definitely recommend.

Pa
Review №39

I have rented here for 6 years and it was great services thank you Tammy and Fran

Be
Review №40

My items were safely kept which gave me piece of mind. Thank you Francesca and Tammy.

Fl
Review №41

I love coming here the spaces are huge and everyone is very helpful and nice!!!

Co
Review №42

I a great help and awesome customer service . Very helpful . Thank You, Francesca King

SE
Review №43

Tammy was awesome!

Th
Review №44

Tammy wwas very polite helpful an full of life 💙 great conversation 💯

Fa
Review №45

Nice and clean and very spacious

Da
Review №46

Tammy is very kind and personable. Ive used this company for years & have never had an issue. They have affordable prices and convenient hours. Plus its clean & the staff are attentive. They have a loyal customer here.

An
Review №47

Extraspace Storage is a great short-term facility to utilize when you need additional space. The associates are friendly and always willing to assist. I spoke more with Tammie and she was always pleasant, knowledgeable and willing to help (this is not to say that the others were not). The facility is well maintained, and safe. They sell supplies which are great if you do not have your own but they may not be the quality in which you desire. Please know that facilities are meant for short-term stays as the rent will increase every 6-months. The increase doesnt initially seem significant but over time it will. My overall experience was great and I would recommend anyone to this facility for their short-term storage needs.

BP
Review №48

I did my reservation online. It was easy and fast. Once completed I got an email and then the facility called me to confirm. The storage room was clean and inside was a complimentary lock. Excellent customer service!

Le
Review №49

Fran was awesome very helpful and I plan on continuing my business with you guys

Ka
Review №50

The two ladies in the office were incredibly nice and helpful!!

Ch
Review №51

Super clean facility and exceptional customer service! The manager was very friendly and helpful as well.

sh
Review №52

Customer service was great

Jo
Review №53

Lovely, verry profetional, and absolutly recomendable,

Je
Review №54

Great staff thanks

Yu
Review №55

Tammy and Fran were extremely helpful and provide excellent service!!

TA
Review №56

Tammy was so helpful. I was going through a tough time at the time of rental and she made me feel better by her presence and how engaged she was with me. Thanks so much for the help - Tyteanna 🙏❤️

D
Review №57

Ive been renting storage space for nearly 3 yrs and never had a problem. Ms. Tammy at the front desk is a pleasure to work with. Staff addresses any problems immediately. The facility is clean and well maintained.

Ra
Review №58

Mrs king waa great thank you...

De
Review №59

The two ladies in the office at the Ewing location were great!

Cy
Review №60

Tammy and johnny was excellent

am
Review №61

Fran helped me find the perfect storage unit for my needs☺️ and east to talk too.

he
Review №62

Great customer serviceFriendly and affordable

Da
Review №63

The best extra space in the country cater to all your needs check them

Ni
Review №64

Tammy is awesome will recommed

Do
Review №65

Tammy & Fran are the best!! #TwoAwesomeLadies

St
Review №66

Tami was amazing in assisting me with what I needed

An
Review №67

Extra space storage customer service and facility was professional, clean and exceeded my expectations. I would highly recommend Extra Space Storage for short term or long term use. I used it for short term, but will definitely use them again.

va
Review №68

Tammy and Fran was a great help will recommend to anyone that needs to store

An
Review №69

Ms Tammy she is very profesional, friendly and she is very patient.

Lo
Review №70

Tammy is the best! I’ve checked many different storage places in Trenton and none compare!

Mo
Review №71

Tammy was great she helped with my needs

Si
Review №72

Very nice staff, place is clean.

De
Review №73

Very professional & friendly. Francesca is very informative & made it easy for me to get started, didn’t have to leave the house.

Je
Review №74

Rented here for 10 years the service I received from Tammy is great

An
Review №75

Amazing clean polite staff.

Ch
Review №76

He was great the manager

Gi
Review №77

Tammy was super awesome she made me feel really good about my unit by

Re
Review №78

Johnny was a good host.

Me
Review №79

Taylor was waiting for me when I walked in the door after reservijng my space online. She was helpful, knowledgeable and so friendly. I was in and out and had no storage space so quick I was amazed! The facility is clean, well stocked with carts and so easily accessible. Thank you for making this such an easy move for me!!

Se
Review №80

Tammy was awesome second time here

Wi
Review №81

Tammy was awesome a great help to me

ke
Review №82

Tammy was very helpful by showing me the different size units and which one would fit my things...the pricing was very decent as well...definitely recommend

Am
Review №83

Eric Was Very Wonderful And Everything I Asked Was Answered And Well Explained

Ly
Review №84

I was in the midst of a difficult time, and not only did I find a clean, safe storage place, the terms were doable and flexible as I needed more and then less space, and the staff were consistently available, helpful, pleasant, knowledgeable and accommodating. I was in good hands, and knew it.

Ke
Review №85

Tammy was awesome what a great experience Ive done business with Extra Space Storage in the past. She was great then and was one of the main reasons I came back to this location. Keep up the good work

Ma
Review №86

Tammy was a great help to me gls I rented

Ji
Review №87

Tammy was very helpful and pleasent to work with

Ca
Review №88

Tammy was a great help.

St
Review №89

Taylor helped me out with my recent aqusition of a storage unit. She was great. All questions answered and concerns taken care of. She got me the exact unit I needed. This place is the best. 20 stars!!!!

Mi
Review №90

Staff was Amazing....Check them out.......

An
Review №91

Tammy is AMAZING !!! Best customer service ever !!!

Qu
Review №92

Its just a wonderful place great experience the workers are so respectful its clean I will recommend this storage 🙌😊👍

Ma
Review №93

Very clean highly recommended. Employees respectful and helpful n nice

Tr
Review №94

It is a good place to use for storage. But the prices are getting out of hand. I was never told about the increases at first. Then after I was informed I was told that they would be small and yearly. I have received increases less than a year of the previous and now the increases are substantially greater. I liked this place when I fired signed up 4 years ago. The prices are making me search elsewhere. Hope they fix this with their existing customers.

Sa
Review №95

Tammy was. Awesome great servixe

An
Review №96

Great customer service . Very easy and straightforward.

Al
Review №97

Very efficient customer service!! Storage area kept extremely clean!! Great prices, convenient location, & hours of operation are good as well.

ra
Review №98

Great service

Sh
Review №99

Tammy and Taylor displayed excellent customer service with my clients. They made the relocation process smooth

Da
Review №100

Excellent place for storage. Tammy and David are the Best . They answer all your storage questions. They keep it real with you. Their Customer Service is Excellent. IF you need any help they got you. You can depend on them for excellent above and beyond service .

Information
32 Photos
100 Comments
4.9 Rating
  • Address:1479 Prospect St, Trenton, NJ 08638, United States
  • Site:https://extraspace.com/storage/facilities/us/new_jersey/trenton/900091/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NDA1MDQ2OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 609-771-3729
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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