I received a coupon for a mini facial with no appointment necessary. I called to confirm and it was so refreshing to to be speak to a friendly nice voice. She was professional and thorough helping answer my questions. Some times that’s all it takes to want to be a loyal customer.

AMAZAZING! Ana is the best and is so sweet. Its hard finding foundation for dark skin but she was very knowledgeable about howt to match foundation for darker skin.

Omg lordt if this is the Sephora inside jcpenny god help you idk why you would have such a small store and then have 2 employees on the register two employees talking up front like this is Sunday brunch time it’s ridiculous when ppl are just wandering around needing help. And I really need Sephora to get more ppl to work here who can match foundation it’s really alarming how some can’t and it’s uncomfortable for them to do so. Also who has time to be avoiding a employee because you know they can’t do it.

Love the selection and the fact that I can use JC Penny coupons

Very small selection in this location Half of the shelves are empty.