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Advance Auto Parts
3695 West Rd, Trenton, MI 48183, United States
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Advance Auto Parts
Comments
Ba
Review №1

I went in to Advanced Auto Parts asking for a door prize donation for our VFW POST Car Show fundraiser, and boy was I surprised. First I find out that they give Veterans a 10% discount! They had all the flags flying from Coast Guard, Army, Navy and Air Force. I was impressed. Then when I presented our car show flier the manager gave me a bucket to fill up with auto needs. I will pass this on to all our members of our post 7310 and all District 4 of Michigan of the greatness Advance Auto Parts has for our Veterans! Thank you Advance Auto Parts!

Ca
Review №2

Love this place if I need something checked on car they do it,even put my wiper blades on!!! I can go to counter give them my list of supplies and they get them for me and bring them to counter and on top of that they carry my purchase to the car !!! Love this store!!!

Ra
Review №3

Great service, good price point. Very, very helpful.

Er
Review №4

Zero customer service skills. Also apparently its not in their job description to give a customer a bag for their items. The Cashier acted like it was an inconvenience for him to do his job. Was more interested in talking to his coworkers.. NO employee had a mask on. Lets hope they are being honest that they are vaccinated after the poor customer service I received.

ki
Review №5

Grant was a lot of help. Nice store.

Ta
Review №6

Not bad. I ordered a spray paint online. And they sent me to a different location to pick it up. Also, it looks like its been sprayed. It had paint on the top and inside the cap

Kr
Review №7

Excellent customer service this trip AND all my other trips I have had great customer service!

Ja
Review №8

YOU WILL NOT FIND A MORE FUN LOVING AND KNOWLEDGE GROUP OF GUYS AND GALS, BEST PRICES AROUND

Jo
Review №9

We were only people in store and still took ten minutes for some one to cash us out. A delivery driver did try but wasnt able to help

Mi
Review №10

Very nice guys helpful

Ka
Review №11

Gina works at this location and she was great. She was able to multi-task between customers and helped with my return shipment via Amazon. Great customer service

Ra
Review №12

They didnt have what I needed, but they were very friendly and helpful.

Jo
Review №13

Most of the time I order parts from Amazon but today I tried to order a 30 minute pick up Order and it was not ready in 30 minutes then had to wait and then found out there was a part that they did not have that their on line system said they did and had to go to another store to pick it up, this will be the last time I try a 30 minute pick up and I will always go to Amazon 1st, 8/1/20 That was a copy and paste response from my review but I will have to update this review and say that Amazon is not only the best place to go and jegs.com has one of the best shipping, parts, customer service that I have found in the last 3 months and I know they have been around for years but I am so impressed I must leave it in this review.

DE
Review №14

They had the parts and tools I needed to complete my repair.

je
Review №15

My daughter needed a battery and Dom switched it out for her. It may not seem like much but since I have some physical limitations currently it was a great help. Second time Advanced Auto has come to my kids aid this week.

Je
Review №16

Ms. Gina is extremely sweet. She got me set up with the parts I needed quickly. Very pleasant visit.....Thank you!

Me
Review №17

Staff and customer not wearing masks properly or at all. Took my business elsewhere.

ra
Review №18

Some employees are wearing masks,some arent. Then they insult me with their response to my review. If I wanted to do curbside, I would have done it. Would an employee give me myself with or without a mask?

Mi
Review №19

Went to buy a battery and they had it.

An
Review №20

Great service and food products.

Ci
Review №21

Not very much help

Ke
Review №22

Friendly staff & had the parts I needed at a great price!

C
Review №23

Have exactly what I was looking for. Good customer service too!

Sa
Review №24

Those guys working in here dont know anything about the cars.

Ad
Review №25

Super friendly and knowledgeable staff. Reasonable prices and a great selection of products. I go here for all of my auto part needs!

Ca
Review №26

Went in for some electrical parts. Everyone was willing to help me find what I needed. Reasonable prices for the quality. Definitely better than AutoZone.

Pa
Review №27

They went over and above to help me out the last three visitsIll be back

EL
Review №28

This store is so much better then the Allen park store. Store staff is better and the selection of parts they carry is better.

Do
Review №29

I was at this store trying to buy a spark plug for my lawn mower and a young man named Joshua didn’t even know lawnmowers had spark plugs in them. Needless to say I walked out and went to oreillys

As
Review №30

Polite service, had everything I was looking for. The one thing I couldnt find, I didnt even have to ask for them to look up and see if it was in another location, they just asked if they could look it up for me. Also. Big deal for a woman ... I wasnt made to feel lesser than for being a woman and needing help. I was treated just the same as my husband who was in the store with me, but entered earlier and in a different aisle (they didnt know we were together until we checked out). Will go back again regardless if the prices are higher than Auto Zone or OReillys. Thanks Advanced!!

Tr
Review №31

Every time I go in the staff are very helpful.

Ad
Review №32

This is the district warehouse store, so youll be able to find almost any part in stock. Staff is friendly and fairly knowledgeable in comparison to AutoZone. The only downside is that this store in particular seems to have a very high employee turnover rate, so its a little difficult to get to know anyone well enough so they are familiar with you and the vehicles you normally service. On a positive note, because of it being a feeder store for the entire district, they are usually well-staffed, and rarely have to wait for assistance.

Da
Review №33

Always have everything I need. And if they dont they tell me what location does.

Ja
Review №34

All the parts I need are usually in stock here.

To
Review №35

Good customer service. Easy return when I ordered wrong parts that were tagged as exact fits by the website. Thanks for the help Jourdan.

Wa
Review №36

Had what I needed,not much in selection.

Go
Review №37

Stranded in the winter, worst winter in years, my battery died and the dude just hooked me up. Amazing customer service!! I say a silent thank you every time I drive by. And I wink. Heroes!!!!

Ri
Review №38

My husband loves this store! The employees are wonderful and know him personally! The products and prices are great!

Je
Review №39

Nice and friendly

Ne
Review №40

Always has what I need. Theyre Knowledgeable and friendly, if they dont know off hand they will get you an answer. Rewards/bonus club is pretty good too.

Ge
Review №41

I was awaited on quickly. I got what I went in for and on my way in minutes.

de
Review №42

The staff at this store was very helpful in finding exactly what I needed for the right price.

J
Review №43

Rob, Red are the best ever very personable if you have any questions dont hesitate to ask theyre there to help plus Advanced Auto has the best prices around!

Be
Review №44

I made an online purchase to pick up in store. Advance never sent me a confirmation email stating my goods were ready for pick up. Eventually they cancelled my order. Thanks a lot, Ill just shop at Autozone next time.

Ch
Review №45

Fast. Friendly. Reliable.

Ro
Review №46

The store associate was very helpful when I had to go there to pick up more parts and ask advice. He saved me money. Will shop there again.

Ja
Review №47

Very knowledgeable staff probably the best Advance Auto Parts have been to and its right next to about the restaurant so its nice to be able to go there grab some parts and then go grab lunch

je
Review №48

Easy in and out, no long lines, fast service, fair prices

Eg
Review №49

This place treated me so well! Its a sad day when you have to fix something that broke, but a visit with these guys will make it a much better experience.

Da
Review №50

I was asked what I needed, the gentleman got it for me and I was pleased and on my way. Thank You.

Tw
Review №51

The best place for all your automotive needs!

Al
Review №52

Discounts online and fast pickup in store. My go-to parts store.

ch
Review №53

Best group of dudes around. Wont go anywhere else.

Da
Review №54

Awesome staff - always willing to take a few extra minutes to help out. Ive had a good experience every time.

An
Review №55

Excellent, Rob is very knowledgeable. There is no substitute for experience

Ra
Review №56

Usually pretty helpful. Likes to donate to charity.

Ri
Review №57

Very helpful, needed a battery replacement. Used their tools to do the exchange on the spot😀

Kl
Review №58

They dont have the parts that I needed but the clerk was helpful so 3 stars.

ke
Review №59

Excellent counter service.

Br
Review №60

Good prices, very helpful

Ti
Review №61

They are always friendly and eager to help.

Ri
Review №62

Great people who know what their talking about.

Di
Review №63

I was treated with the most disrespect from jason he wasnt nice at all because im a women i told him he wasnt very nice to the customers (me)and that he was suppose to be helpful he told me that the way he is all the time which doesnt make it right, he argued with me i told him ill just take my buisness elsewhere he said to go ahead ive always got my parts there and was treated nicely except today well thanks to jason youve lost a customer to advance auto theirs alot of competition out there for someone to be rude....

No
Review №64

Close and well stocked. Order on line with coupons and pick up your stuff.

Ja
Review №65

Great staff -very helpful, polite and knowledgeable

St
Review №66

Gots what u need

Ja
Review №67

Honest assessment of my cars issue, filters I bought were a bit expensive.

Ju
Review №68

Went there to recycle oil. Knowledgeable staff.

Ja
Review №69

Quick stop in friendly staff

CJ
Review №70

Always has my parts. Great customer service!

El
Review №71

Sean and his team are great!

Dr
Review №72

Nice clean parts store

Am
Review №73

Always nice workers😃

BI
Review №74

Got a part that AutoZone and orileys doesnt sell.

Sc
Review №75

Went above and beyond awesome

Pa
Review №76

Great service!! Thanks for putting on my wiper blades!!

Je
Review №77

Super helpful and informed me of their current deals that I couldnt pass up.

pa
Review №78

They can order it for you if they dont have it

Do
Review №79

Very helpful and honest.

Sc
Review №80

Way too often get sent to the Woodhaven store as they are not stocked well at all

Pa
Review №81

Great place to shop

Li
Review №82

Good prices

Ra
Review №83

Poor customer service.. employees are clueless when asking questions even when they look into the computer they give wrong parts.. please fins another place to go.

ha
Review №84

Always very helpgul

Ja
Review №85

Had most of what i needed from my car

Ro
Review №86

Salesman was new and not very helpful.

Ni
Review №87

Helpful friendly staff

Ke
Review №88

Knowlagable and helpful

Ja
Review №89

Friendly people

fa
Review №90

Good staff

Wh
Review №91

Good place

do
Review №92

Had what we needed!

je
Review №93

Bought windshield wipers.

Ry
Review №94

My auto parts go to

-i
Review №95

Good staff

jo
Review №96

Helpful staff

Ye
Review №97

HasD what I needed when I needed it

Me
Review №98

Helpful

Da
Review №99

Good

To
Review №100

Yup

Information
10 Photos
100 Comments
4.4 Rating
  • Address:3695 West Rd, Trenton, MI 48183, United States
  • Site:https://stores.advanceautoparts.com/mi/trenton/3695-west-road?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 734-362-8452
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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