I just went there today, but I cant seem to remember the persons name working today. She was very polite and professional. I got a Yankees hat today, and also got it embroidered. She did a great job, and did it fast too.

The staff was VERY unfriendly and did not act like they wanted to be there at all. I will never be going back.

Love it. Ive got all my hats embroidered.

I hate myself for spending $40 on a baseball cap. That profit margin is insane.

The service was just bad, though staff was very friendly. NEVER going to that store again

My husband is at the mall now. Lids opens at 10 am.... yet no one is there. Almost 2 hours past the time they open. And no one can get a hold of a manager! And security hasnt heard anything from anyone on a call in! We live an hour away. Waste of gas and time. We will never waste time or gas to come to that store again. We will be taking our business else where!!!

Bf and I went to Lids for the first time today, just to check the price of a Yankees hat *(that we ended up buying), and Dashawn was great! So much about the interaction was worth noting. He was patient, attentive and informative without being pushy. He laid out the whole process of embroidery, options, pricing etc with no expectation of us doing it today, just for future reference! All this while being personable and professional. Definitely will be returning someday foran embroidered hat of some kind!

A bit expensive, but still a go to place

Cashier was rude

Lids is a solid hat shop this was a pretty good one

Great hat selection. They usually have fairly good deals like buy one get one half off. The people working there are generally very helpful.

Love this place! Its not just a great place to shop for hats there is a little bit of everything and if you order online the ship to store option is awesome!

Lids is always a great spot to check out especially when they have great salesmens working. When we were checking out hats we were able to find many hats we did not see on the west coast and it was amazing to find great deals on the hats as well.

My husband loves this store cause you can design your own hat pretty good selection of hats

We came in very close to closing time, the associate was still up beat and happy to serve us as if it was midday.

Nice store with sometimes special deals. Hats can be expensive but theyre usually high end quality.

Buy one get one 50% off deal so I got 6 very nice store

Good selection of hats, prices typical for small locations!

Lots to do. Great food court.

Not a bad store but for prices they charge did better on line and had more selection

Great selection, not wo good prices, find what you like and get it online. Staff rotates more then the door at the local hotel on Friday night

Custom hats made here. Love this place but very small store.

The store is awesome they have a little bit of everything great for dads

The best hats at a good price

Little pricey but great service

Upset.... No UNC hats!!!

Always great selection, and will order items if not in stock.

Never have a true bal cap for people who dont like snap backs

Not too much of a selection but great customer service and great quality

They got a good selection but their prices are steep.

They have a lot of nice products and good service.

They always going the extra mile at this Lids location to help me get what I want. Ask for Dashawn, hell do whatever he can to make it happen.

Got order total wrong

My nephew loves their hats

Love them.. always willing to help

Nice hats but come on the prices are crazy

Very helpful staff and wide selection

The workers at the Destiny mall locationare friendly and helpful

Best place to get a hat

Excellent service. Autograph on hat..

Small shop, however the customer service was great. And the deals are on point too.

Always nice to catch a sale

Great place with great prices

Very cool hats

Friendly and helpful service!

Excellent selection, tiny store.

These folks definitely have you covered.

Cameron loves his Patriots hat

The place could not make my customized hat. Not sure if it was the machine that does it being a malfunction or just the lack of Interest

Great place for ballcaps!

Mall

Ok customer service terrible selection

Great place to get lids

Nice friendly service.

Good place.

Dashawn is the best!

Such kewl options

If your looking for athletic hats this is the place to go

Need a bigger saletion of hats

Almost any ball cap that you want.

Its alright for a hat place

Great variety

No hats for me really

Hats and more sports memorabilia ...

Nice hats

Great deals

Coffee, coffee, coffee.

Have kids hats too.

Love this place

Prices are a bit high

Too little quantity of outlets

Got my team

Great

Very crowded

Helpful

Its OK

Love it

Great place

Rude staff

Never been

Expensive

Nope

Good deal

Theft of place