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Family Dollar
644 State St, Springfield, MA 01109, United States
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Family Dollar

Comments
Lu
Review β„–1

Well. I am a little mad. Because they dont let me go in with a backpack πŸŽ’. Because they think Im going to steal or rob. But they dont know that everything I buy there. I put it inside my backpack πŸŽ’ after I pay for it. Because I have to walk. And I dont drive a car.

Ch
Review β„–2

I love going to family dollar on state street the working are so respectful

An
Review β„–3

I found everything I needed store was clean only thing is if your in a hurry dont go to this store cuz you will be waiting in line I was in line for 12.50 min

Vi
Review β„–4

I love shopping at this specific family dollar store because of the variety of canned and frozen foods. Also the cleaners toiletries, etc .

JO
Review β„–5

Great staff, always busy and will open another register when lines get long.

Je
Review β„–6

I tried family Dollar on State Street again and theyre just as bad as ever- a mess, prices are not clearly marked, one person at the checkout counter. I feel bad for the employees

Lu
Review β„–7

Excellent.πŸ‘

Na
Review β„–8

Awful customers service

De
Review β„–9

Found everything i was looking for and at a good price

Da
Review β„–10

I have choose to not go back to this store again.I waited in line for quite a while today.There were a lot of customers lined up.One male cashier dealing with more than twelve customers is ridiculous.He was very fast and efficient.but when theres that many you cant keep up.He was calling for help.they finally showed up first girl went rear cash register,she called for next person in line,so someone goes to there,then another girl comes,the guy in front of me said he was going to wait for the first register.He was the only one ahead of me at that point.So I went to the newest cashier located right behind me and proceeded to put my items on the counter,and I was told to remove my items as I had not been in the line.i told her I was the next person in line, at that point she said I quess I have to wait on you.I know you were not in line though.So I had bought ice cream and so I left.went home and went back after I left it in the freezer. I talked to the manager.I believe it was very rude and racist towards me.i will never go in that store again they have lost my business.

Ka
Review β„–11

I love family dollar

Em
Review β„–12

Good selection..good sales

La
Review β„–13

I like this family dollar, more on shelves.

Me
Review β„–14

Great shopping experience, as always. Store is fully stocked, clean and neat and employees are awesome always!

Do
Review β„–15

Long lines bad management only one person at the register while the manager was outside smoking

Ju
Review β„–16

The employee Jesús is very very rude and not respect at the customer, l m 😠😠😠😠

Sh
Review β„–17

Great place to pi c k up last minute things

Cu
Review β„–18

I love Family Dollar! Always has what Im looking for. And a 20 dollar bill gos along way.

Mi
Review β„–19

About the same as always

Ai
Review β„–20

This Store is always a mess, unorganized and there employees give extremly poor customer Service. Today i was with my daughter buying some things at this establishment when the store manager and his male cashier procedeed to talk inapropiate things about as i turned around to walk out the store. Employees never greet you nor they never know where things are in their own work place

Sa
Review β„–21

My neighborhood store and I love it always polite to me and know me on site

An
Review β„–22

Had a big gallon of vinegar just what I was looking for love the Family Dollar

Sa
Review β„–23

If i could i would rate zero stars. I purchased some things only to not get my change. Then the manager had me wait 10 minutes for her to check the cameras to tell me what i knew. To top it off i still didnt get my right change and im calling to let them know their error and getting no answer. I will never go back to this particular family dollar ever. Horrible service.

W.
Review β„–24

Lines... got to appreciate Patience Building Oops.

Ti
Review β„–25

Slow service. Everytime im there there is only 1 person on the register. And a line stretching around the corner. Spend at least 7 min in line everytime and employees dont evwn know the correct prices

Ma
Review β„–26

The place was a mess, the cashiers were friendly

Am
Review β„–27

I likw this family dollar!!!

Ge
Review β„–28

Clean and the employees are welcoming.

Fe
Review β„–29

I love Family Dollar! Very chip and veru stufs inside!!

Am
Review β„–30

Theyre very rude!!!!!! Disrespectful cashiers. I had a question about a return she called manager. Smh... The manager couldnt understand what I was asking. The cashier started to laugh at me. RUDE!!

Ta
Review β„–31

Quick stop, has a lot of people working, neat.

Br
Review β„–32

Service was fast your store was clean. I would shop there regularly

Ed
Review β„–33

Very unsettling to go there, coustumers arguing with staff and staff looking over custumers thinking to catch someone stilling like everyone stills there... Everything is out of place and very unorganized.

Gl
Review β„–34

Found everything I was looking for! The employees were very helpful too!

Pa
Review β„–35

I had an awful experience at family dollar after waiting 15minutes for a manager for a simple return I had to go find her once I did she was very rude she oopened the package an airlock deodorizer dispenser said the can was half full it was not I was returning it the way it was bought I was told that I couldnt return it because I had waited to long it was bought june 18th today is the 24th there is a 30 day policy mind you so because she was to lazy to do my return...or whatever the case may be I am stuck with something that I that I neither want not need. Needless to say I will no longer be spending my $ at family dollar I go there on a weekly basis mind you. Never again

pi
Review β„–36

Better than the one on main st 75% of items have rat or mice bites specially dog food.

Ma
Review β„–37

Has a very good variety.

Ja
Review β„–38

Helpful young man...

To
Review β„–39

The employees are very helpful

Mi
Review β„–40

Decent. Well-stocked. No customer service awards.

Ge
Review β„–41

Such a messy store. But variety of items

Is
Review β„–42

Good prices but always is messy they dont have organize aisle

bo
Review β„–43

Need more items

He
Review β„–44

Was ok. Only issue is that the app did not have the coupon deals available that were being advertised in the store

Pr
Review β„–45

Excellent

No
Review β„–46

Poor costumer serviceSpanish manager was rude

Ra
Review β„–47

My experience in your store was neutral the place is empty accept for a few people, but your staff was busy it being the end of the month stocking shelves employee everywhere but none offered us any assistance and there was stuff all over the floor it made the place seem crowded and unkept me uncomfortable so I was only in there for about 15 minutes

Go
Review β„–48

Customer service agents look exhausted

Po
Review β„–49

Not good at all

Mi
Review β„–50

Who is stepping up in the world

Me
Review β„–51

Great place

ke
Review β„–52

Manager their is VERY RUDE ...STORE IS VERY MESSY DURING THE DAY .... USUALLY HAVE TO WAIT IN LINE FOR A WHILE ..VERY UNORGANIZED STORE

Ed
Review β„–53

Good prices

Wi
Review β„–54

This place is messy

Ma
Review β„–55

River bend OK

Jo
Review β„–56

Awesome

An
Review β„–57

Its ok

Lu
Review β„–58

Shoping

Ar
Review β„–59

Great

Re
Review β„–60

Good

Lu
Review β„–61

Good

An
Review β„–62

Good

Pe
Review β„–63

Okay

Iv
Review β„–64

Very good service and very clean.

Ro
Review β„–65

All very good very friendly staff

El
Review β„–66

What I did not like that there was an employee without a mask with all this that is happening from the covid

Lu
Review β„–67

Good Prices and Good Quality thanks

Da
Review β„–68

Very disorganized .. the employees shouting all over the store and arguing .. the worst familly dollar I have ever made .. a lot of time everywhere

ca
Review β„–69

Dlb I like it because it is close to my house and almost everyone who comes down there after me conoser and are very friendly .. thank you ..

Ma
Review β„–70

Good service and good employees. The only bad thing is that he is always disorganized

Ma
Review β„–71

Its okay..

Mu
Review β„–72

Good customer service and everything for everyone

DE
Review β„–73

I do not have to charge a lot of money.

Ar
Review β„–74

Variety and low price

Ro
Review β„–75

The best I get everything I look for.

Li
Review β„–76

Good prices

Br
Review β„–77

Well

Information
28 Photos
77 Comments
3.9 Rating
  • Address:644 State St, Springfield, MA 01109, United States
  • Site:https://familydollar.com/locations/ma/springfield/24637/
  • Phone:+1 413-504-1431
Categories
  • Clothing store
  • Dollar store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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