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Amigo Tire & Auto
1901 Cerrillos Rd, Santa Fe, NM 87505, United States
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Amigo Tire & Auto
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Ra
Review №1

The entire Amigo Tire experience was top notch. Not only is the staff knowledgeable they are personable, they are able to get you in quickly! The prices were great and and in a time where it’s important to keep business local, they are the obvious choice! I also had my brakes done, I’m very happy with the work. I will continue recommending them to everyone I know.

Ju
Review №2

Wonderfully friendly and helpful. Highly recommend this shop in terms of service. I didnt really price shop so I cant speak to prices. But friendly people and locally-owned business

ja
Review №3

Kinda sad that I decided to bring my tire to this place is you have a tire issue of any kind I recommend not to come here zero customer service and apparently lying to customer is fine

Mi
Review №4

We came in at exactly 735 am we asked if they were open he said yes all we need was a fix flat and it’s been an hour and we are still waiting for him to finish the job absolutely the worst place I ever been and I’ve been places where a fix flat don’t take more then 10 min like idk if this guy the owner the manager but worst customer service worst service over all if I could give a negative 100 stars this place would definitely deserve it

Am
Review №5

Friendly staff, quick service, and a fair price. I previosly thought I needed brakes but they informed me I still had 30% left, which shows honesty and integrity. When I really needed brakes they got the job done within a day at a price much lower than I expected. I highly recommend!

Ju
Review №6

Wonderful, knowledgeable people. Great service, & experience. If needed, would go again. Thank you.

Ri
Review №7

A exceptional experienceVery professional and prompt and very courteous I would highly recommend it to anybody

AM
Review №8

We had an extremely negative experience dealing with Emmett at Amigo, the singular most disrespectful customer service experience Ive had in my life. Spent over $1000 and our car still isnt drivable, and Emmett only wanted to yell and blame us, he made no effort to offer any solutions. Very frustrating experience. If you like being yelled at by your mechanic, Amigo is the place for you!

St
Review №9

I needed service quickly and they were able to accommodate me. Very friendly and professional staff. I highly recommend them.

Je
Review №10

AMAZING customer service. Great tire shop! I was rolling through town with my RV and randomly picked Amigo tire and I am so thankful that I did!! Great service and very knowledgeable all the way around. They were able to get me new tires and fix an axle issue on my camper. Truly great experience.

Ke
Review №11

These guys are very service oriented and do thorough work quickly! brendan and evan were awesome to work with. if you need the work done, be sure to check em out!

Br
Review №12

Karlton and the guys here took great care of me and they were able to repair a flat tire quickly and efficiently. Thank you!

MC
Review №13

I needed an emergency tire repair on a cross country trip. They got me in and fixed the tire in no time. Still happy with the work a thousand miles later

Bo
Review №14

Thank you eben for your guys great work and customer service! This place is honest great work in and out! I will be coming back to get all my service work done here and will let all my friends and family know how good your business is!!

Ra
Review №15

Extremely satisfied with my visit to Amigo Tire and Auto yesterday. My 2012 mini Cooper rides like a Cadillac now .

Ke
Review №16

Great help knowledgeable. And reasonable prices

Mo
Review №17

Very friendly staff. Great customer service. Repaired my tire very fast and was a good price. Highly recommend! I am very happy with my experience.

Du
Review №18

I was a long way from home (OKC) and got a nail in my tire. Amigo tire was able to get me in right away and get me patched up! The ladies working the front office were so polite and helpful! You need any auto work done, COME TO AMIGO!

Ri
Review №19

I got my tires changed from this place. They were reasonable on the phone, but as I got to the location, the situation was different.The employees (got to deal with 2) on the front desk seems a little disoriented - there was no handoff between them.A chap sitting on the side desk (assumingly the owner or manager) didnt bother to guide them. Rather, hed rattle off comments when he absolutely had to.As they finally got done with the replacing tires, the 2nd employee hesitantly communicates that there will be a 3% charge for credit card payment. I didnt see any such thing posted on the walls of the location that indicated so. When I asked why, he goes that the company recently instituted it. Reading between the lines - this shop re-did their contract to a cheaper contract. A as a result, theyre fine with the credit card company now charging 3% per swipe - which - Amigo tires simply passes on the unsuspecting customer. How sweet.I offered to pay via PayPal. The owner/manager came back to life to complain in a surly tone that he doesnt know how to run PayPal by his register.Poor customer service epitomized.

Li
Review №20

Always free check for tire pressure. I couldnt remember when I was due for a tire rotation but went inside and since I bought my tires there they could look it up for me. I was overdue so they did it while I waited; very quickly and no charge. Staff is always pleasant and helpful.

Al
Review №21

Brought Amigo a set of vintage racing magnesium wheels to pull some old rain tires from and Eben and his crew did a nice job with them. I can depend on them to handle these valuable wheels with care. Quick turnaround too. Thanks guys (and Caitlin).

Jo
Review №22

Great shop with very friendly and helpful staff, really reasonable prices. I highly recommend these guys if you want quality work done quickly without breaking the bank

sa
Review №23

Friendly, knowledgeable, and efficient crew of excellent mechanics. My old Toyota keeps running because of the magic they put into it every time! I wouldnt trust anyone else with my much loved vehicle. Honest, always a fair price, and always great service

Ju
Review №24

They are very friendly. In my two experiences they have provided me with reasonable prices and quick turn around service. Would recommend!

Gr
Review №25

Amazing service, kind staff and affordable prices.

Ka
Review №26

This shop has always treated me well. The owner is honest and humble, and I was impressed by the customer service when I was unhappy with one repair. I’ve been to at least five other mechanics in town, and no one else has ever taken responsibility for a misdiagnosed or undiagnosed issue. They offer free shuttle service and fair pricing, and I’ve been happy with the oil changes, tire patching and part replacements I’ve received here.

Ca
Review №27

Excellent customer service by Chris. At closing time he stayed late to check my tire pressure. Thank you Chris! I now feel safe driving with my children.

Me
Review №28

Best repair shop in town. Flat out. Anyone bad mouthing this place clearly doesnt know good quality work.

Ba
Review №29

To my surprise my truck was subbed out to another mechanical shop without me being told before hand to have a choice in the matter. I payed more for this shop than another based on their reviews and the owner telling me the day before that he can do the work. I can only assume the service was as I requested while I waited in their shop for my truck to return.I suggest that you specifically ask if they’re doing the work if you decide to hire them.I will not be using this shop again simply because I don’t trust them now.

Br
Review №30

Great service! I had purchased my tires online and took them there to be mounted. They gave me no hassle and excellent service. Just as if I had bought the tires from them, I highly recommend.

Sa
Review №31

Amazing place to get your car looked at. everyone is so nice, and helpful. would recommend this place.

Ma
Review №32

Called before going to check if they could break 12 wheel locks off my vehicle’s wheels as it needed to get a flat repair done. The men in the front desk were very helpful in finding a way to remove the wheel locks and searching for normal lug nuts for my wheels. Overall great experience with Amigo, it did take a while for the job to get done but it got done right the first time!

am
Review №33

Went there about a week ago, worst experience ever. First of all the receptionist were super rude over the phone and in person. Got there gave them my information and one of the receptionists just looks at me and says “keys” as she’s sticking her hand out. I took my car for an alignment, I left and I’ve been trying to call back because it seems like they did absolutely nothing to my car, had to take it to get checked at another shop and they told me no alignment was done to the car. Very disappointed!Has been over a month since I left my review and had the horrible experience with them. I emailed them as they asked me to and NOTHING was done! Ridiculous that they can’t do their job right the first time and still won’t do anything to fix it! Don’t recommend this place at all to anyone.

12
Review №34

Purchased new tires from another vendor. Called Amigo Tire to possibly schedule a wheel alignment the same day. They reserved a spot that very morning. Much appreciated, however technician stated they found a problem with the rear camber causing inside tire wear. A new camber kit would be needed. Replacement parts, labor and tax would equal $600.I got a second opinion from another alignment shop and they said theyve never had to install a camber kit on a stock vehicle. Only issue with rear wear was adjustment with toe alignment. Total cost was $65.

Ja
Review №35

Good service, friendly and polite. They honor their warranties!

Sh
Review №36

Came in today at 10am for an alignment, was called a half hour later, that we would need a 4 tire alignment fine, but when we returned they said it was more extensive than they thought. So it was gonna be an hour longer. Fine then they came out and told us that we would need a camber kit so our alignment was never done, all this 3 hours later, and they still wanted to charge us around $200. The employee that worked on the car was also very rude and didnt want to explain anything to us, the girl in the front was giving us attitude and was all around not happy. If these people dont like their jobs they should get another profession where they dont have to deal with customers. Worst experience ever, do nit recommend it

St
Review №37

Knowledgeable snd friendly staff. Recommended for all vehicles. They offer most services, including wheel alignment. Most tire brands available. Daily deliveries from their Albuquerque warehouse. Good location.

Ci
Review №38

I’ve taken my car into Amigo Tire for a few years now and have always been met with really friendly and helpful service. They’ve always done a great job with my car and I trust them.

La
Review №39

Over 10 years’ worth of consistently reliable service on my cars. By far the best around.

In
Review №40

Great team and excellent work.

Jo
Review №41

I was really impressed with the caring, attentive service. Highly recommend.

Iv
Review №42

Amigo tires is an outstanding business!

JH
Review №43

We went in to get an oil leak checked out. Also we were limited on time I explained all that to them. They replaced a transmission line and said the oil leak was fixed. Yeah whatever it leaked again 3 days later. So not only did we not get to report the lemon law on the vehicle, the owner refused to fix the wrong doing. So he refused to give us paperwork.. take your car somewhere else!!!!!!

Cr
Review №44

Did a good job aligning the wheels of a VW. Only a few in SF have the equipment for German cars.

Pa
Review №45

They are always great! Friendly and knowledgeable. I would recommend them for vehicle service.

Pa
Review №46

Always receive great and friendly service! Thanks Eben!💫

Sa
Review №47

After patronizing national discount tire shops for years, a friend suggested that I go to Amigo Tire & Auto and invest locally (duh!). Im so glad I did. In the last five months I have had three services (A/C boost, purchase of new tires, and replacement of windshield and window - which was coordinated by the Amigo staff with a third-party vendor). I couldnt be more pleased with the customer service (friendliness, ease of scheduling), efficiency of mechanics (each service was done quickly and without issue), and cost (competitive prices). I think that I must have gotten used to the generic, impersonal experience of the chain shops because these guys were such a breath of fresh air; they are miles above the competition. Good, old-fashioned service with a smile has won me over. Check em out.

Je
Review №48

Extremely friendly, fast, and affordable. Had a bad bearing on my Prius. They got me in a full week faster than any other shop I called would, and fixed it for a full $100 cheaper than the other garages quoted prices. Couldnt be happier with my experience, no unexpected add-ons at check out either! These guys are top notch all the way around!

Do
Review №49

Good service and good energy

Sk
Review №50

Driving through on I25 when my TPMS light came on. Googled nearest tire shop and found Amigo.They discovered a large piece of shrapnel in my right rear tire. Got it fixed and got my wife and I back on the road ASAP. Thanks for their help. Great team working there.

Ky
Review №51

Ive been to Amigos a few times now to get work done on my wheels and tires, great customer service!

Fr
Review №52

Intelligent, trustworthy and friendly service by tire professionals/car enthusiasts who always, always go the extra mile. Wish there were more than 5 stars for the great crew at Amigo Tire & Auto.

ma
Review №53

Always fast, friendly, and better than competitively priced. I am a loyal amigo customer even now that Ive moved to Rio rancho

Da
Review №54

The service was good, they had my tires in stock, and they cut me a discount for some reason-which was nice. But disturbingly, they have a quote on their wall from fascist war criminal, Benjamin Netanyahu. So, do what you will with that information.

Do
Review №55

Weve used Amigo Tires as our go-to mechanical experts for years. Materials and service have always been excellent. Eban recommended a brand of tires for my wifes Mazda 5, a car that is expected to get home through some of the most challenging conditions in rural New Mexico. They perform perfectly with dependable grip on back roads that leave my neighbors in the bar ditch. Tires can be magic if you listen to Ebans recommendations. Well, he should know. He keeps a race car and knows whats what for tires.

Su
Review №56

Got my power steering pump replaced here, the service was great. The guys have a great sense of humor, and My truck runs great. Thanks guys.

As
Review №57

Quick service and competitive prices. Good overall experience.

R
Review №58

Good people. Not tryin to get me to buy $200 tires like discount tire down the street.

Ad
Review №59

They were professional and friendly. Quick too! Im loving my new tires. Thank you Amigo!

Pa
Review №60

All and everything they has been the best.No problems with there work,ever.Great job guys!

Do
Review №61

Amigo Tire did a great job on keeping my car running smoothly and sold me a great set of new tires.

De
Review №62

They worked me in on a Saturday, so I could get my tire repaired during my work lunch break. They were helpful, efficient and affordable.

Ma
Review №63

Ebon and the crew are the best! Plus, theyre the only tire store that has complimentary shuttle service for customers. Shop local!!!

Ja
Review №64

Great people, excellent service. Comprehensive auto services.

Ro
Review №65

Always helpful.

Gi
Review №66

Fast and reliable. Really friendly, too!

Ma
Review №67

Brought my 2008 Toyota Prius to Amigo Tire & Auto last Friday for a front brake job and a replacement wheel bearing. I had the car checked out twice at Toyota and was price shopping around town. I was quoted a price for an OEM part. It was installed and I left the shop. I noticed that when I stopped the car it jolted forward. I brought the car in on Saturday. When I first called the person who answered the phone said that the car was jolting when I brought it in, which was untrue. After looking at the car, I received a call from Dan, who said that the motor mount was worn and would need to be replaced. I had researched the problem myself and knew that it could come from either an incorrect break job or incorrect installation of a wheel bearing. I immediately took the car to Toyota. I watched (and videoed and photographed) as they diagnosed and fixed the problem. The part was not OEM. It was installed incorrectly and the knuckle of the car was badly damaged by the Amigo mechanics when they removed the previous bearing with out an air hammer. The installation was misaligned so that the ABS brake sensor could not function. The speed sensor had not been reinstalled incorrectly. The replacement wheel bearing did not move smoothly. I had to buy one from Toyota and have them spend three hours diagnosing and fixing the problem.

Ga
Review №68

Best service in town!!!

Br
Review №69

Friendly and quick!

ph
Review №70

I have always taken my cars here, but i dont think i will be any more. i recently had some work done at Amigo tire, (took my own parts) and have always taken my car to this place as i thought it was quality. i paid near $1000 to have all the work that was done. everything seemed fine, till about 2-3 weeks later. i smelled coolant, there were no visable leaks no coolant in my driveway at home or work. So i went back because there was no coolant in the radiator, when i had checked it. i took it back and they added coolant. they said there was an air pocket so the coolant hadnt been filled to the proper capacity. the next day my car is leaking coolant, i return to them to have them look. the hood was lifted and looked at the motor. i then crawled under the car and showed him where the leak appeared to be. he said it s the parts without looking at it, but it had been run without coolant since i picked it up after having it fixed at amigo, it should have had the proper amount of coolant prior to me leaving the Establishment. since it was ran without coolant for so long is there damage? ill never know.so now i have to spend more money to find somewhere to have this problem fixed as this is my daily driver or fix it myself, i loose either way due to the negligence of the person who worked on my car.my car didnt leak prior to the visit, it was full of coolant. i was informed by the mechanic that when he fixed it her replaced all the items and filled it back up with coolant. on my receipt it says that a coolant flush was preformed, so now we really get into this and i am wondering how much money has been taken from me when my cars have been fixed here.well off to the lawyers office to see about small claims court.

G
Review №71

Fair prices quick service

Gr
Review №72

Awesome service every time I go in. Friendly and very reliable.

Ir
Review №73

Am only putting a star because you have to to put a review. This place is aweful bad customer service there rude and the manager doesnt resolve your issues. I went for an alignment ended up leaving because the customer care was that aweful.

Mi
Review №74

Amigo Tires is my HONEST and Loyal mechanic! Ebon is always professional and reliable. He has been my savior a few times with my Scion and kept me safe with his knowledge of cars and the small irritating things that do develop over the years (since 2007). Here in NM and Santa Fe, I would not trust anyone else, including simple oil changes. His customer services is beyond reproach!!!I have been going to Amigos since 2007 when I first came from Colorado. Big O tires scammed me with a bad tires and would not allow a returned, to the company Goodrich for faulty tires tread.Ebon, owner of Amigos wrote a diagnostic letter, stating the facts. I had to purchase 4 new tires due to Big O (they have since gone out of business).All my mechanical, tires, oil needs, anything to do with a car I take it to Amigos.Ebon is on the ball, knows cars ALL CARS and trucks. Prices are reasonable, people are Customer Service specialists, I know I am in safe and honest hands with Amigo.Have recommended Amigos to everyone I know, even to purchase tires (only) from Amigos!!! They were recommended by a Santa Fean, and everyone I have recommended, insist they are confirmed customers.Nice to have honest and comprehensive mechanics with a smile and engaging stories.MicheleElys

Zo
Review №75

Awesome! Super friendly and helpful.

Ri
Review №76

Quick, good service from experts with a personal touch.

St
Review №77

Good initial service. Follow up questionable

Zz
Review №78

Too much for used tire

Jo
Review №79

Good service and good people.

Ja
Review №80

Quick, to the point and great service.

Cr
Review №81

Ggreat crew here. Its nice to have a neighborhood service shop you can really count on.

2S
Review №82

My Dad is the owner of Amigo Tire & Auto, and he knows how to work on a lot of stuff.

Jo
Review №83

I got a flat tire and just needed my tire patched. These guys had me in and out in less than 15 minutes. I could not be happier.

Do
Review №84

Really nice and honest

wa
Review №85

Friendly, professional and helpfull

Ch
Review №86

Cause weve got your back

Ca
Review №87

Excellent Service

mx
Review №88

Poor Service, Really Really Rude!!

Information
10 Photos
88 Comments
4.3 Rating
  • Address:1901 Cerrillos Rd, Santa Fe, NM 87505, United States
  • Site:http://amigotireandauto.com/
  • Phone:+1 505-984-0900
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:10AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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