Ivan and his team are simply the best! They are knowledgeable, fast and know how to make each customer feel special. Ivan always goes out of his way to make sure he finds the best deals for me when I need service on my Land Rover! I always feel like I’m visiting my relative vs going to a boring dealership. If you love good quality service, smiles and a few laughs, you’ll love the service at Jaguar/Land Rover!!

I brought my Range Rover to fix a problem with the water pump and also about a nose that when in reverse it made. I toke it to previous places and no one could find what was wrong. They found the problem right away and it was a simple fix! Not only did was their work on my auto was excellent, their customer service is outstanding. I want to give a special thanks to Brian, their service department manager. He went out of his way to help me out. His friendly attitude and willingness to go the extra mile was awesome! Because they were so busy, he put me into a rental (all paid by them) while they worked on my Range Rover. Everything that was worked on, they made sure I understood what was needed and the cost. No surprises, except for their outstanding service they provided. When my vehicle was ready, they washed it and clean the interior. I highly recommend Land Rover Riverside. If you want honest, great customer service, this is the place to go.

I recently purchased a Range Rover Sport from Land Rover Riverside dealership, and by far it was one of the best and simple buying experience ever. The dealer had a good amount of options to pick from, while others in the area did not. The level of professionalism and the customer experience is definitely different than other brands and you will feel the exclusivity. Hae and Eric worked on my deal to make it happen, they were very easy and nice to work with. Owning/leasing German cars for many years, I can definitely say Range Rover is a different beast and the driving feeling is seamless. I would definitely recommend Range Rover and Riverside dealership specifically.

The experience with Land Rover of Riverside was beyond amazing! Scott was a sales rep and did an amazing job showing the many vehicle options and was very familiar with all of the technology within the vehicles. Scott was very professional yet personable and made the experience smooth. I will definitely be returning back for my future needs.

Buying our first used Land Rover Range Rover was a wonderful experience. They (Geoff, Patrick, Steven and Clara) were beyond helpful and knowledgeable. From the sale of the vehicle to the various warranty details, they answered all of our many questions. Geoff was especially attentive in assuring the vehicle will be delivered to us in mint condition. He was also very knowledgeable in the vehicle registration process, state sales tax and options available to us moving between California and Arizona. We can’t say enough positive comments about the dealership and staff. Thank you.

Pedro and Steven were great to work with and really went above and beyond to accommodate all our requests. This was definitely one of the best car buying experiences I’ve had in awhile. Plus, the car is hands down spectacular.

Scott was awesome! This hands down has been the best car buying experience ever! They listen to what your wants and needs are and make sure to deliver avoiding the back and forth you find at other dealers. First Land Rover ever owned and defiantly won’t the the last! Thank you guys for all your help!

I have no idea why this place has such “good” reviews. They rescheduled my service on my brand new 2021 Range Rover time and time again. The fact that my rover is only a few months old and already experiences so many issues is ridiculous in of itself. However, they have not called me back to pick up my car after it’s been in the shop for an entire week. I kept checking my app and it didn’t show any activity on my car until TODAY FRIDAY when it was dropped off Monday and promised to be ready on Wednesday. I could’ve been using my car this whole time instead of just leaving it parked on the lot. I call to request updates and they just give me the runaround. I have been waiting for months now for parts that were manufactured wrong and again, they just go around and around without actually solving anything. I have been patient but I’m starting to think my needs are not being met due to me being a hispanic woman. I pay a good amount monthly to not be provided with the same customer service and care that I was when they were first trying to sell me my vehicle. My first ever google review… sad that it’s this one. Have not received word back from my vehicle and they close in about an hour. What was suppose to be 3 days max will now be over a week due to Labor Day weekend. It also sucks because they make you rent a vehicle through a third party instead of they themselves providing you a courtesy rental…

Absolutely friendly staff who dont pressure you. Nancy was excellent and made the whole experience of buying a vehicle stress-free. The dealership is beautiful inside and it is worth the drive even if you arent from Riverside.

I have come to purchase numerous parts for my vehicles here at this dealership. I have nothing but great things to say about their service and customer care. The staff is always pleasant and very helpful.

LR Riverside was great. I purchased a 2021 Velar that I customed designed. Car was ordered start of May and received end of July, before the original promised date. My salesperson, Nancy was fantastic and Luis in finance was excellent. The entire experience from start to finish was expeditious. The staff is always professional and courteous. I highly recommend LR Riverside.

Eric brooks is the man! Best salesman around. Extremely sincere and caring and helped us get the perfect car. Steven is also great! Between these two guys, we left happy and will definitely be back again for future purchase because of them:)!!

This was the easiest car purchase I have ever experienced. Mo and Steven were amazing..So happy with my new Range Rover. Its absolutely beautiful.. thank-you

First service and first time customer. Terrific experience. Wonderful staff that made me very comfortable. Nice amenities. Thank you, Land Rover Riverside. See you next service!

I was very pleased at the professionalism and ease at having my 2013 Range Rover Evoque diagnosed and repaired in a timely manner. My service writer, Mark Espinosa,, was pleasant and professional in taking care of getting my vehicle repaired and myself notified to pick up. I would recommend Land Rover of Riverside to take care of your repair and maintenance needs.

I cant say enough positive things about my experience with Land Rover Riverside!! Dave and Eric were great. Super knowledgeable and very efficient. It was such a seamless transaction. The car is beautiful and I cant thank them enough for getting me into my dream car!!

My experience was wonderful in every respect. Karla was so helpful and professional throughout the process. She took my calls over the weekend and was so knowledgeable about the vehicle. She is a true Rockstar and she really made things easy. When we picked the vehicle up Luis spent a ton of time explaining every single aspect of the vehicle’s capabilities which are numerous ! Great group that I highly recommend. You won’t be sorry !!JE

Very welcoming and professional! Thank you Jorge for ensuring I received my order in a timely fashion 😚

The service and attention from Moyca Gardasevich was absolutely incredible . She helped us build the car, place the order and finalized the transaction with the great support from Nancy.By far the best car purchase experience ever! They rock and are brilliant to work with! We look forward to working with them again… and again.Thank you

We were on a road trip to Escondido from SF Bay Area when our car had a problem. Called Randy Yates at Land Rover Riverside, Ca.He got us a rental and kept the car overnight. It was fixed early the next afternoon and we were on our way. From Randy in Service to the nice gentleman that gave us a ride to the rental car company, and the unknown mechanic that troubleshooted the issue they are top notch with customer service. By the way they washed our car too. Thanks Again!

Wonderful location I had the pleasure of having Mark Espinoza as my service advisor at Indigo Auto Group Riverside Land Rover . This place is unbelievable high tech clean professional the whole staff and just walking around the showroom floor was dressed so professionally a breath of fresh air to see at a dealership. From the sales staff to the service advisors to the amazing service department who gave me back my car cleaner than it was when it was checked in. I highly recommend this location.

Im writing to express my disappointment on my recent lease experience with this particular dealer. I recently leased a Range rover evoque with the sales department and traded in my previous jaguar F type, which I also leased from the same land rover dealer. It was an agreement that the jaguar vehicle would be traded in with no extra charges. However the bank has sent me a bill of wear and tear and termination fee for over $1100. I have never had this issue when I used to lease multiple vehicles from Mercedes at all. This is Dishonesty and is very upsetting. When I questioned about my bill, I was being ignored for more than a week without a response. I tried to call the dealer for the specific sales manager but he never replied. I will no longer refer any of my friends and family from leasing or buying from this particular land rover dealer. And I will definitely not lease or buy any vehicles from land rover due to this horrible experience.

Mohammed was great but the deal we agreed upon did not get out properly in the books. I have been trying for three months to get this fixed snd not getting it resolved or any returned calls. I sent the Rewards program Land Rover was offering. He asked team agreed but it was not put into the system right and it is still not fixed.

Very courteous and professional. They are very accommodating to make your experience a positive one.

Very horrible service. Sales manager called female customer a foul disrespectful name. No female should be called derogatory names. This dealer needs some serious training in customer care.

I found my car online and call the Riverside Land Rover dealership about availability.Since it was a little bit far for me to drive the car was delivered to my home. I am very happy with my purchase the team was very professional and friendly. Special thanks to Patrik who was most of the time helping me with the paperwork and brought the car.Thank you 🙏

Glen checked me in today. I was 2 hrs early for my appointment and he effortlessly accommodated me. He reflected clearly my concerns and went above expected providing me details regarding my future services are needed. The customer lobby was very comfortable; the sales men did not harass me knowing my vehicle was being serviced. For me, great service and I will definitely use them again.

Nancy made the buying experience very easy. She took her time to ensure that we got the car we wanted with all the amenities we were looking for. I would recommend talking to Nancy if youre looking for a new car!

Owner of Range Rover Evoque 2015 . Needless to say I had to visit the dealerships service department that on it’s own is not a good situation. It was such a bittersweet situation. Car trouble bitter, sweet side of it was I was given Glen as my service adviser and I was blessed to have him help me with my situation with my vehicle. Let me tell you he is a good guy and will help you anyway he can . Thanks again Glen!!!

Friendly and fast service. I went for a recall notification on my Land Rover to be addressed. I waited and the service was completed promptly along with a full inspection and car wash. I will definitely be returning for future services on my vehicle.

Best dealer I’ve been to in a really long time.

The service I got there was exceptional, even though I did not buy my Range Rover from this particular dealership Riverside, they have showed me VIP treatment especially salesperson Eric. Also Scott who was a salesperson gave me special attention and showing me how my vehicle worked I will continue to do business with this dealership as long as Im in the Land Rover family. Thank you guys!

Efficient, courteous, and made to feel special! Best car buying experience ever! Well done Land Rover Riverside.P.S. love my new Rover

Buying my first Range Rover velar was a wonderful experience Mr. SCOTT MCCLOUD was beyond helpful and knowledgeable Mr. Scott spent time explaining every single aspect of the vehicles information Great group and Dealer I highly recommended this place You wont be sorry ! .

Fantastic over all experience. It was a very easy purchase and our salesperson Nancy was the best ever. Very professional all around . Also Kudos to our F&I person Steve.

I can’t say enough about my experience! These guys were amazing at every turn! They were honest, helpful and cheered me on from the get home. Big big fan of Erik, Eric and Scott! Thank you boys for making this experience amazing for me:)

Amazing people, amazing service!I WISH I COULD GIVE YOU 1000 STARS,had really bad experince with Land Rover Santa monica, so happy to come to this place, Thank you Mark and Pedro, you are trully helpfull and underestanding

My advisor Glenn was very knowledgeable and concerned with ALL of my concerns. Glenn communicated with me continuously with updates regarding my repairs. Thanks Glen for the wonderful experience @LandRover Riverside!

I was apprehensive about using a dealership for my routine car maintenance as the price is a little bit higher, however after getting my oil changed, waiting in the very nice waiting room area, and having time to really sit down and talk to my service rep about what I was needing help with, the price was the furthest thing from my mind! My service rep was incredibly nice! He really took the time to listen to me and explain several things to me.I had an appt at 12, and they were right on time! It was a hot day so being able to pull into the very clean air conditioned garage was so incredibly nice! Then in the waiting area there were snacks and all kinds of refreshments. The bathrooms were cleaned twice while I was there for my oil change! Even though my last oil change at Valvoline was $40 cheaper, I would pay the extra money any day after the incredible experience I had here, and I cant believe I am even saying that about a dealer after all the horrible experiences I have had with Brake masters and Valvoline trying to save money.I am definitely a new customer of this place and will continue to be!

Very professional salesmen!Will recommend dealer to friends and family.

I was searching for a Range Rover for my wife. I found a vehicle that I liked and submitted my information and I was connected with Scott. Scott is really good and straight shooter— which I like. I was honest with him and told him my budget. He respected everything and was able to help us out with a test drive. Needless to say, we drove off with a new vehicle that day! If you’re going, see Scott!

Awesome service. Worked with us on getting my dream car. Courtesy was amazing even delivered car to my house washed and gased up. Will def be going back in the future. Moe and Steven were great. Moe was patient and knew all about the car and explained it all in detail. For a great experience go to riverside land rover for a great deal

I would absolutely without reservation recommend the services of Land Rover Riverside. Our journey in pursuit of a certified pre-owned Range Rover began with Patrick Branson, whos cheerful attitude showed us and accompanied us on a test drive of the Range Rover that we eventually purchased. That led to the services of Geoff Rawe, a knowledgeable and patient man. He immediately answered most of our questions, and when he did not have an answer, he did not try to BS us, but rather politely excused himself from the conversation and pursued an answer to our questions. Within a few minutes he returned and had the necessary answers. Quite honestly, Im not sure if no is part of his vocabulary, he was very accommodating in all of our requests. After we finished with Geoff, we were introduced to Steven Morales. As a former Marine, he did the Corps proud with his polite, can-do attitude. Steven easily and comfortably walked us through the final stage of the purchase, signing all the necessary paperwork. Finally, I was introduced to Karla Curtsinger to let her know what a fine job her sales staff did on this particular Range Rover purchase. I would humbly submit to anyone interested in buying a new or used Land Rover / Range Rover to take the time to drive out to Riverside and visit with the folks there. It may certainly be worth your time and effort.

One of the Finest range rover dealerships I have ever been to. The staff is courteous and super transparent. No gimmicks!Thanks Erik!

Both salesperson Nancy and manager Eric were very helpful and always available via text and phone. They made the buying process easy and were one of the main reasons I chose a Land Rover over an Audi, Porsche, or BMW.

Amazing Dealership & Staff! Respectful of customers time, and always kind. What an Amazing New Dealership!

I really appreciate the service that was given to usVery professional and really positive really helpful

I’m very happy with my buying experience at Land Rover Riverside. Kristi was amazing in every way- so much so that I was willing to make the 90 minute drive from my home. I received a great price and got all my questions answered, even days after I left with the car. Overall the process was quick and easy. This is what car buying should be like!

I really really had an awesome experience at this place. No one told me to leave a good reference or even mentioned it so this is completely by my own submission. I had the pleasure of working with Scott. I saw him as I was driving the lot with my husband. My husband and I are really hyperactive, hypersensitive people so anything wrong someone does or anything off-putting vibes someone gives we are out of there and not once did I ever experience that. If you want to go to a dealership with experience and find someone who is attentive and adaptivable to your situation and wont try to upsell you for no reason this place is the place to be. Your not going to see a bunch of young kids trying to approach you or give you bad body vibes the minute you have doubts. Youll find someone who will answer all your questions and be honest with you. I hope this survey helps.

Outstanding Land Rover dealership. Efficient, friendly service, willing to work with customer to get to the best pricing and options. Scott and Luis were excellent, in and out with our new Defender in just a few hours. Highly recommended.

Had a check engine light on, easy to make an appointment and when I got there I brought other concerns. Ivan, service, was very patience and helpful and took care of all of my concerns and keep me in the loop of what services my car would be getting. I was able to get a loaner as I had requested and my car was completed as promised on the date Ivan originally gave me. They even washed it before I picked it up. Thank you.

Great experience at Riverside Land Rover. They fixed my a/c under warranty and a broken cruise control button. Took a few days for parts but it was easy and professional. They even washed the car. Thanks!

Amazing experience! Professional from start to finish. Will definitely recommend!

Great service will always go there

Everything went well the vehicle ready in a timely manner the advisor was very helpful.

Just purchased my first Land Rover-Range Rover Sport from Riverside Land Rover, and I had the best experience. Our Sales Consultant Scott McCloud was very pleasant, and made it easy. Very nice facility, with great inventory! Ask for Scott, he’ll take good care of you!

Dave Sturgis was the best on selling me a defender. Very patient and professional

Ivan in Service was responsive to my needs and had my car fully serviced by noon of the day I dropped it off.

Best rover dealer we ha been too. On my second rover these guys are top notch so far. Beautiful facility. Dutton has their coffee beat though

I received the fastest and most honest service from any luxury dealership I have been to in Southern California. Serves advisor Ivan Carrillo made it as quick and simple as it can get. Thank you Ivan

ERIK BROOKS He was the best sale guy, very helpful and genuine. Helped me find my unicorn ! The overall experience was easy and stress free. Definitely recommend this dealership and employes..

Friendly staff. Made us feel welcome as new clientsClean dealership..

Eric, Pedro and Steve were awesome! They provided excellent service from the minute we walked through the door. Eric and Pedro went over and above to make our Landrover experience unforgettable. We couldn’t be happier with our new vehicle. Thank you guys so much!

Awesome service. They helped me with all that i need to get my new car! I am really happy and definitely i will come back! Thanks!!!

Second time here, service advisor Ivan Carrillo was as always right on professional and efficient in his work. Been knowing him since Alvarez Jaguar and was always satisfied with his work.Thank you!

Very rude and unprofessional customer service. The employee helping me seemed too busy and uninterested in thoroughly helping me with my car issues, and actually had the audacity to say “I’m really busy today,” even though I had an appointment and an appointed time slot to be seen. I pay top dollar as a Land Rover customer, and expect high quality service. I hate feeling as if this poor customer service would have to do with the fact that I am a woman, but it seems like a likely explanation and a disappointing one at that.

Took my RR sport in for service. Prices were fair, I was in and out quicker than I had anticipated and the show room/ waiting room was pleasant. Will be coming back next year! Great job!

I thought Patrick & Steven made buying a car a great experience. Patrick for starters, made it very simple by taking his time explaining and made the customer service experience comfortable. Steven was quick and explained well the reasons for buying certain things and made sure everything went through to my email. The quality of service Steven and Patrick put in was exceptional. The only thing that was a downfall the navigation sim was not properly working, so that was going to be an hour which is kinda long. But overall the quality of service, the experience, friendliness, and easiness of purchasing was excellent!!

Mark Espinoza is Service was fantastic. Super knowledgeable and patient and helpful in regards to all issues

Service dept was courteous and professional.They do lack loaner cars if your car is being serviced . You would think being a dealership they would have some readily available but alas they feel short there, they try to setup you up in an enterprise rental but idk if I’m driving a $80k + car daily I don’t wanna roll around in a KiaLobby is clean, cars in prestige condition, and a good assortment of Land Rover accessories and parts for sale.

Amazing Service department! Mark went above and beyond to make the experience surprisingly nice, never thought I would enjoyed an oil change before. Well done.

Everyone was very helpful and informative. The service was done promptly while we waited and even washed our car for us. The showroom and service department are beautiful and state of the art I didn’t mind sitting in the lounge to wait for my vehicle.

New place is great. Looks good. The WORST part is always always always never getting a loner car! You set up your appointment weeks in advance and you get there and the porter takes you to Hertz to get a cruddy car that you have to wait be washed while you sit outside due to covid. Never have this issue with any other manufacturers. I truly expect more from Land Rover for what the cost of the cars are.

The service and the experience was awesome, I felt that the staff and manager were actually looking out for what I wanted in a Land Rover !!! Best experience ever.

From the beginning to the end, Land Rover Riverside was first class service. I had a hard time finding stock for a specific model and trim, and Joe and his team went out of their way to find exactly what I was looking for. To top it off, Joe and Pedro were able to pull off a surprise for my wife and create a magical moment. I highly recommend coming here if you are looking for first class service, and above and beyond treatment. Thank you Joe, Pedro, and Steven for all your help. We really appreciate the excellent service.

You didn’t have to make my already bad day even worse by treating me as if my time/existence didn’t have value. But thanks for getting half my key fob working.

By far the best Land Rover dealership I have been to. Just picked my car up today from Glenn in service for a water pump replacement and could not be happier with the service I received. I have been in the automotive industry myself for over 10 years and currently work for a company that trains dealership staff and I have to say Glenn is one of the friendliest and most professional service advisors I have ever met. Everything was upfront, honest and done in a timely fashion. We will definitely be back for anything we need in the future. Keep up the great work!

Both Pedro and Steven were profesional and friendly. Made you feel welcome. Enjoyed my experience at Land Rover Riverside. I like that they have veterans in their staff. I Intend to return in the future.

Fast, quick, and friendly service. The service advisor, Mark, updated me throughout the day regarding the physical inspection of the brakes. Once the tech evaluated them Mark provided our options ..the car was ready the same day. Thank you for excellent service!!

Awesome experience. The process was smooth and easy. Eric my sales professional was awesome.

Glenn was very knowledgeable and offered alternative options, to solve my issue. Edward was very welcoming, helpful and professional. Ty for a nice experience!

Absolutely love love love this dealership!!! Everyone from the minute you walk into the door was welcoming, professional, and genuine. My sales reps Moe and Hae listen to what I wanted and worked their magic to make it happen. I will definitely recommend this location to all my friends, co workers, and family because it’s a gem!

Had a great experience at Land Rover/Jaguar of Riverside. We had considered a Rover a few years back and had a terrible customer service experience at the Anaheim Hills location, and it left a bad taste in our mouths. Was a bit weary but when we came here, it was like night and day. Pedro Patlan in sales was so very patient and worked with us so well - I truly think it’s because of him we were able to get a new Velar. Highly recommended. Also the Finance Manager Steven Morales had a calm and patient demeanor. Both of them answered all our questions and never put pressure on us like other sales teams. Felt more like I was with friends. Highly recommend this location and these two.

Had an excellent buying experience. Kristi Bell made the process seamless, efficient and very easy. The process from sales, finance and drive off was top level. Would highly recommend

Great and convenient service. Worked with me on trade-in.

Great customer service. I van is outstanding, he deserves a raise or at least in-n-out burger for lunch.

Beautiful experience! Patrick went above & beyond to deliver on his word & the vehicle we wanted!!If you are looking to buy Land Rover l, shop at Riverside Land Rover .. they will take care of you

Great experience, in and out, fair pricing. I live in Riverside and this dealer just opened here in town. I was going to Yorba Linda and not only was the drive inconvenient but I paid over $600 for a yearly service and tire rotation. Riverside was about half that in price as where I expected the service should cost. Happy customer!

Good customer service. Mark was a great service advisor. Got me a rental and returned it for me too. Job took a little longer than expected but it was due to back log of cars. Overall good service.

Absolutely love this dealership! The staff is extremely helpful and kind. I will definitely be returning here for service in the future.

Everyone was helpful and nice .My service advisor Ivan meet all of my exceptions.

Great service. Would definitely recommend.

This dealership is awesome! Everyone is friendly, knowledgeable, and made the car buying experience simple and easy. Normally I hate buying a car, but I would go back here for any service I needed. They are fantastic!

Karla and team did everything they could to get me a hard to find and extremely hard to get 110 Defender. I appreciate the total team effort and them delivering at every step of the process...

Stopped by the service department today because the Land Rover emblem on the tailgate of my 2016 full size fell off while parked in my garage.Upon arrival, I was told “we’re really busy but if you want to buy the part, someone will be out to help you.” Fair enough.I purchased the part and then was “helped” by another service advisor. I told him what the issue was and said I hoped a tech could help my quickly replace the emblem in the proper place. His response: “you get me.”He came out and looked at the tailgate and said the old residue needed to be cleaned away and they had nothing in the shop to remove it (odd, considering they sell and detail new and used cars). He then said the detailer was at the other lot (about a mile away).He didn’t offer to bring him over or have me meet the detailer for a job that would have taken 5 minutes. I was repeatedly told how busy they were. I asked if I needed to make an appointment and he effectively told me “no.” He then offered to get some rulers so I could take pictures for myself for where the emblem was supposed to be situated.Really?Long story short, they could not have been less interested in helping a potential new service customer with a very quick job that could have been handled in the driveway.Truly a sad introduction to the brand new local dealership for a premium brand. I was looking forward to having a local dealership to service this vehicle. Looks like I will still be going to Orange County for this vehicle’s service needs.

Well I thought all was well but I have to take my vehicle back as the brakes they replaced are sqeaking really loud.

Absolutely horrible experience! Still waiting for service manager to call us back! We made an appointment to drop off our car! We were asked if we needed a loaner vehicle and advised we would. I took the day off to drop off the car! When I got to the dealership to drop the car off things were going good. Then when it came time for me to leave they tried to drive me to enterprise to get a car! Needless to say I didn’t leave my vehicle with them. I’m not going to a tried party for a rental! Horrible service! We will see if the service manager ever calls me back.

Best-in-class sales team that went out of their way to find the perfect car for us.

Great doing business with Land Rover Riverside yesterday. I woke up with the intent on getting a Defender, I drove my trade over, negotiated with friendly people and really appreciated, Hae, our salesman. I now own a crackin 2020 Defender with lots of extras. Thank you.

My husband And I walked into Land Rover of Riverside to look around this past weekend. Mind you we are not the yuppie or fancy type of people and usually everyone will cast judgement by the way we dress which is more on a casual side. Hae Lee was the first person to even say hello to us with a genuine want to help us. Hae Lee was my Sales Consultant and was amazing every step of the way. The experience was very pleasant and did not feel rushed in anyway. Erik and Steven where also very helpful and answered all my questions. I would Highly recommend this location and the staff that I worked with.