Century Auto Collision & Services
448 Eastern Ave, Malden, MA 02148, United States
Century Auto Collision & Services
Review №1

Totally disappointed, replace some external equipment and painting but after 4 days drive, found out some issues while driving, then i came back to ask, they just said, the system built like this. About the paint, i can tell if i decided to go to dealer to repaint it will be cheaper than this body shop and quality totally not matching my side door and front bumper. They also lack of integrity, promised car will be completed by weekend (5days work) then... extended another 3 daysnot recommend, guest service is poor there too.

Review №2

This place is the absolute worst in the area in term of customer service. If I was able to rate a zero star I would have given them a zero. Horrible!! I was standing around waiting for a representative to help and assist, yet no one came. So I peeked into the garage area and this gentleman who appears to be the owner. Asked me what do I want and I told I need an estimate for my wifes car. All he told me was to come back later we are having lunch cant help you. The owner was awfully rude and unprofessional. He notice me standing there all the time too. I guess he didnt want my business.

Review №3

Great past 5 visits. The team knows multiple languages. Solid work

Review №4

Dude quoted me $650 for a ignition starter....that’s prob 2x book value of my 2002 POS! Haha

Review №5

This place is great! Myself, family and friends come here to get our cars serviced. They excel in body repair to brakes to basically anything your car needs. Kien, is the owner and is super kind and honest. My family and I wont go anywhere else. Excellent work!

Review №6

Ive been here a few times during the last 5-6 years, and most recently, earlier this week. I started out a bit suspicious as most people are when trying out a new auto shop, but now feel very comfortable taking my car in for services.Theyve been very fair and understanding to me so far, and I plan to go back to them when my car needs servicing in the future.

Review №7

Great work done at a reasonable price! I highly recommend making Century your new go to place for repairs. Trying to find an honest mechanic is stressful for me and my family no more! Thank you all for your help and exelent service. Eddie.

Review №8

Outstanding customer service. Highly recommend if your looking for any cosmetic or mechanical work done to your car.

Review №9

They change oil so fast. I love their service. I would definitely go this place again.

Review №10

Great people, good customer service.

Review №11

I brought my car here in June after filing a claim, but also needed other work done (about $700 extra, along with a state inspection). The front desk was great with communication, but turned on me after getting my car back. I found chips missing all over the hood, scratches all around my car AND chips in the windshield!He told me it was from “rocks,” and I know they weren’t there before. He said they’d buff out the scratches for free but fixing the other stuff would look bad... I was baffled. Shame on me for not doing my research. Do yours and take your business elsewhere.

Review №12

Dont bring your car there!!! I have a Honda Civic for repair and repaint but they keep mine almost 2 months and the car even doesnt match color. And they dont know how to balance wheels too. I have to bring my car back and forth that place like a 1000 times....

Review №13

Really nice mechanic. It’s not selling things to me.

Review №14

Ask for Mr Kein Phung, hes the one getting the 5 star reviews. Avoid his grumpy partner.

Review №15

I strongly do not recommend .

Review №16

Awesome job done by this place professional work !!

Review №17

Ken does great work

Review №18

Don’t bring you car to there

2 Photos
4.2 Rating
  • Address:448 Eastern Ave, Malden, MA 02148, United States
  • Phone:+1 781-322-3981
  • Auto body shop
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
  • Wheelchair accessible entrance:Yes
  • Oil change:Yes
  • Mechanic:Yes
  • Appointments recommended:Yes
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