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Advance Auto Parts
298 E Railroad St, Long Beach, MS 39560, United States
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Advance Auto Parts
Comments
si
Review №1

Always friendly and helpful. Knowledgeable staff, I usually go here over other parts store because of the staff. I had a staffer one time offer to deliver me the correct part immediately if the one he sold me did not work.

Br
Review №2

I went there for a part for my car and the lady went way out if her way to make sure I got one! This is by far the only place I go to get parts. Bless the women that gave me the best experience.

Al
Review №3

Just a quick qoute... I dont know, I guess I can check

fi
Review №4

Changed my battery for me... That was helpful with an infant in the car.

Ma
Review №5

Great store and location and super friendly and knowledgeable staff .ThanksMark

Ju
Review №6

Very helpful on the phone....young man at counter didnt have a clue, but did help me take to my car

Al
Review №7

The associate was really cool. I wish they had what i went in there for though.

Ed
Review №8

Outstanding service and price on parts

Ma
Review №9

Still super service the is wonderful I get A1 service every time, no doubt.

T
Review №10

Great staff, helpful as they can be!!! If your military they offer a discount! And if you need help, they are on top of it!!

Ch
Review №11

Nice staff! They were helpful in finding the right part, and were able to get it in on the next day.

Ke
Review №12

Always helpful.

Ra
Review №13

Good parts

Ch
Review №14

I had my battery tested May 3, 2020. It came out “good” but I decided to drop it off May 7th to get it on the trickle charger. I came back 3:50pm the next day to pick it up. Jacob tested the battery and it came out lower than the first test! It wasn’t until I said “I don’t believe this battery was even charged” that he responded with “it was on the charger, it was just yellow, not green. The manager then commented that “it’s a 2016 battery, ours have 2-yr warranties.” ...at that helps me how?I have no issues with Jacob, but I am upset that neither of them owned up to admitting they just failed to put it on the charger. The (lady) manager there was also the one I dropped it off with the day before. And for her to comment that the battery is out of warranty meant absolutely nothing. If you say I can leave it overnight to get a better charger then I expect that to be so. And if you just forgot, say it and move forward instead of avoiding your mistake.This won’t stop me from coming back for purchases. I just no longer trust their services at this particular store.

Do
Review №15

Attitude and not much help

Pe
Review №16

Spoke with female 6-27-2020 inadequate however I spoke with and resolved the parts issue and transfer from store to store this morning! Exemplary service and helpful knowledge! Thank you AAP!

Za
Review №17

Very polite and helpful staff.

Ki
Review №18

Wish I could give Advance Auto Parts in Long Beach 10 stars! This store has everything you need. Excellent customer service. Mark is awesome, so helpful!

Ce
Review №19

Lady was very helpful and nice which was better than my last visit. When a more mature lady waited on me she was rude and seemed to hate her job. Although the man working that day was very helpful with my window wipers.

Ke
Review №20

Sales associates were ready with any question I had. So much so I was followed throughout the store. As the only customer I appreciated the prompt service ready banter and willingness to please.

Ro
Review №21

Great team. Very supportive.

LS
Review №22

I was having trouble finding the right part to get my car fixed, but they took great care of me and found exactly what I needed to get my car fixed by a local mechanic. It saved me so much money not having to go through a shop. It took a bit of time for us to find the part, but they were patient with us and it was greatly appreciated. I will say their prices aren’t as good as O’Reillys, but I will definitely be back if I need parts in the future and can’t find them elsewhere (which was the case in this instance).

A.
Review №23

Friendly and willing to assist even though they did not have the part

No
Review №24

Didnt have soap based grease. Guys who worked there had no clue

Ch
Review №25

Quick professional and very knowledgeable.

Th
Review №26

Knowledgeable and friendly

Of
Review №27

Great place for a quick stop and the employees are willing to help. The prices are ehh, a little bit high.

Mo
Review №28

Just another boring day delivering auto parts at the LB AAP. Annoying is also an adjective I am using to describe AAP today. I need a few important parts for my personal vehicle and we didnt have a single one in stock. In fact, I have to special order almost all of the things I looked up. Not a Monday worth a damn thing! Thanks for nothing, AAP. 😕

Be
Review №29

Good prices but the customer Service really needs improvement

Br
Review №30

Good

Fr
Review №31

I like the one in long beach mississippi their a lot of fun and very helpful thanks Mrs Brinda and thanks Ray job well done.

Qu
Review №32

I Love this parts store. Big Country says hey Yall 👋

Hv
Review №33

Good folks working at night when i dropped by.

An
Review №34

Terrible experience

Am
Review №35

This place tends to close before corporate hours dictate. Looked up closing time from advanced auto themselves and they had a hand written time on the door for an hour earlier.

Ma
Review №36

Great service

Wi
Review №37

Good experience, received associate assistance

Ro
Review №38

Friendly and very helpful employees. Had what I needed.

Vi
Review №39

Good place to get it done.

Sy
Review №40

Great service!!

Ch
Review №41

Mrs. Brenda was very knowledgeable and helpful.

Ro
Review №42

Very helpful. Especially Ray

Ja
Review №43

Great service. Ask for Ray.

Th
Review №44

No longer shop here because employees like to whisper things about you behind your back.

Wi
Review №45

Nice clean store good people

De
Review №46

Great customer service

Da
Review №47

Had what I needed at a good price

Mr
Review №48

The team went the extra mile to help me get my special parts I needed

Jo
Review №49

Got to get them parts an a new gear wrench

St
Review №50

Thomas was very helpful.

Ro
Review №51

Great parts, prices and employees

Un
Review №52

Staff was friendly and new right where the part was no waitibg

Ch
Review №53

Rude mangers to there employees

Ra
Review №54

Friendly helpful staff

Ma
Review №55

Friendly staff. Parking lot needed cleaned up a bit.

le
Review №56

Helpful staff

Br
Review №57

Cheap place to buy parts Nice

Th
Review №58

Get your auto parts here with a staff that knows cars

Si
Review №59

Very nice people

Ja
Review №60

Nice staff, clean store

Ez
Review №61

Not happy with them

Je
Review №62

Got my antifreeze.

Bo
Review №63

Good service

Ji
Review №64

Good service

Mi
Review №65

Was not open at 8:20 this morning

ju
Review №66

Nice and knowledgeable help

Ro
Review №67

Awesome Auto supply

Ar
Review №68

Helpful staff

Ma
Review №69

Helpful staff

Eu
Review №70

Very helpful

Te
Review №71

Very helpful

Ba
Review №72

Nice and helpful

Ch
Review №73

Very helpful

Ce
Review №74

Home

An
Review №75

Love it

Ja
Review №76

Worked at place.

ca
Review №77

Accountable

Ge
Review №78

Long wait

Ho
Review №79

Friendly

Bi
Review №80

Service

Ra
Review №81

A good place good customer service and find everything for your car

Information
20 Photos
81 Comments
4.3 Rating
  • Address:298 E Railroad St, Long Beach, MS 39560, United States
  • Site:https://stores.advanceautoparts.com/ms/long-beach/298-e-railroad-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 228-575-5125
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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