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AutoZone Auto Parts
4885 E Charleston Blvd, Las Vegas, NV 89104, United States
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AutoZone Auto Parts
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To
Review №1

I really like this store. They honored a warranty on a battery that I purchased 2 years ago and installed it in the parking lot. The staff is always helpful and friendly.

Fr
Review №2

Monica rocks shes an awesome compassionate person and great customer service ....

FL
Review №3

Staff are not friendly, they are not willing to help you find the parts youre looking for. They just tell go to that section. Never I will have their business again. Ill drive farther for better customer service.

As
Review №4

I can’t speak to the general staff here or the products sold because I left as quickly as possible after an unpleasant interaction with one of the employees. It was Friday at lunchtime, mostly empty parking lot (although people were parked awkwardly spaced out) and I went in to ask if we could park our travel trailer for 1 hour in their lot because we had a blowout on the highway and the tire shop next door didn’t have space to park the trailer. The woman was very rude and dismissive. She said the trailer would block her customers (not true - it takes 3 spaces, max). But I guess the joke was on her, she lost me as a customer as I had intended to buy several hundred dollars worth of items which pretty sure would have boosted her numbers for the day…I don’t know if that should dissuade anyone from shopping here but travelers beware. Not a hospitable place if you are having a problem.

Ni
Review №5

If you ever need help, come here to this location and ask for Jaysen! He just saved me from spending money I didnt need to spend! AND saved me from getting a ticket. Thank you Jaysen!!!!!!! You have DEFINITELY earned my business!

Jo
Review №6

Gotta love autozone, good folks, do your research, there are different parts. They seem to have them all.

Fl
Review №7

These people are amazing at this location. I had a frustratingly difficult time with my car and had to return to the store many times and each time they were friendly and helpful. Despite my ordeal, I never felt like a burden or a nuisance and that above all was so greatly appreciated.

F
Review №8

Completely different. Great customer service. Super friendly, super helpful.

JI
Review №9

Staff was amazing and very knowledgeable on the parts and products shout out to Jesse for always been helpful

jo
Review №10

Get all my auto parts here. Sometimes a bit of a wait, get iver it. Good place.

me
Review №11

So I’m a girl who doesn’t know much about Cars. But Jay the associate was super helpful and patient. Got my plate on for me and even did the extra work to soothe my ocd! Thanks so much!

Mo
Review №12

Bought a Tumblr set and keys that I did not need ended up getting a steering column with the key already attached tried to return it the lady took it out of the box walk to the back wherever she went and came back and said this has been installed I told her it was not installed it said in the box in my truck she said its been installed look right here and would not return me my money lost a customer

An
Review №13

Excellent! they treated me very well, the workers are very friendly.

de
Review №14

Its autozone what more do u want

Te
Review №15

They had what I was looking for and the cashier was courteous.I was there yesterday, and several times this year, not just “last year” as stated by Google Maps.

Jo
Review №16

Went into this AutoZone and was helped by a nice person he asked me what I needed he listened and got everything I needed and made sure I had all the right parts. I think his name was David G. Would highly recommend this place

je
Review №17

Yo Ive been to lots of auto zones but this particular one man big shout out to the boys there they are very helpful and very considerate 👏 unfortunately I cant say that about allot of businesses 😢 but o well thats just the ball rolls....😏 or so they say!

V
Review №18

Excellent neighborhood parts store. They are always willing to go the extra mile for customers.

Ge
Review №19

What happens to customer service with a smile, I there were about 8 poeple waiting and only two workers not Happy at all y did buy the battery but I dont think I will return to AutoZone

De
Review №20

Employees were very helpful. Tested my battery and installed new one when it tested bad. Also open at 7:30 am on a Saturday so very convenient.

Gr
Review №21

Good store, helpful employees.

Du
Review №22

Hey who could do without autozone not me its like a second home I need a tool I need my blades replaced I dont know how to put them on hey they go out they way to treat you fair all day everyday no cap

De
Review №23

Great, they had what I was looking for

Wa
Review №24

Above and beyond good service.My truck battery died will traveling.The roadside assistance fellow said to go to Autozone for a new battery even though there was an OReilly across the street.I am so glad I came here. I didnt have tools with me to change my battery. Arturo actually helped me changed it!Because of the amazing service of Arturo, I give this place 5 stars and I would give bonus stars if I could.To the powers that be at Autozone: you have an excellent employee in Arturo. You should train him for more responsibility and use him to train others stores, because with service like this you could rule the world.

St
Review №25

Clean store, friendly professional and knowledgeable staff

k
Review №26

Good I suppose only pulled into parking lot to use the phone

Ki
Review №27

The worst customer service I have ever experienced! I went there for parts that I needed for the following day, I waited in line forever and once I got to the counter the man was talking to his coworker and laughing not really listening to my request. He makes a call to another Auto Zone to see if they have my part which he asked about the wrong part and starts laughing with his coworker again. I just walked out, so unprofessional and disorganized. Wont be going to this Auto Zone again!

Ra
Review №28

Usually when I go its really not that busy but for some strange reason when I went it was crowded but as usual they always have exactly what I need the staff was friendly so no complaints there just say need to make sure during busy times that they have enough staff to cover the influx of people that is coming in

Ya
Review №29

Two weeks ago I bought 3 gallons of antifreeze here for a change that I made to my brothers car I only used 2 and today I went to return the one that was extra and when the cashier checked the gallon the seal was open and to my surprise it had oil used I had only waited so long to return it in case I needed more and when I finished fixing my brothers car I put it in my car so there is no way someone could have changed it. what a shame it gave me when the cashier opened it and the seal was open and not the correct fluid

Da
Review №30

As always helpful and informative staff with one stop shopping convenience

Ka
Review №31

Great customer service patty flores is the best thank you for your help

Ax
Review №32

Bought a set of durlast brake pads for 2013 Volkswagen cc. When i went to swap them under duralast lifetime warranty the manager told me they werent in the system under my number tried several times and nothing. He told me to go to original location i bought them did that and location said they would just bring parts when i arrived they told me i had to come back 30min for store manager when i had just spoke to them on phone they said she was there come down. To make a long story short i went to 3 locations for a set of pads that should of been in the system under warranty. They havent swapped to this day do not shop here.

Da
Review №33

Always great fast service and helpful staff.

Ro
Review №34

This is one auto zone I really like!! I can go in and buy wipers for my truck and they are kind enough to put them on..I havent purchased them for awhile...I remember buying them for 35.00Not now they are 60.00They do have knowledge of most any part you may need..my mechanic normally takes care of my automobiles for anything...😃

An
Review №35

I went to look for a car battery, I have to do a decent line, the personnel was very efficient and found the right battery that I was looking for.

J
Review №36

Bought new battety 178 last week then battery died after 1 week had to get a recharge. My wife pick it up but no one bother to help. Front counter staff should help all especially females. That battery was very heavy and another customer had to help her. Im very upset at this location.

Fr
Review №37

AutoZone usually has what youre looking for unless its some specialty item and even then they just might have it, this particular location is pretty good the staff here is friendly and helpful and I would definitely recommend stopping by this location if youre looking for auto stuff. Check them out.

Ma
Review №38

Nice customer service, Andres, keep up the good work,

Je
Review №39

The workers were very helpful and the prices were reasonable

Sa
Review №40

Good AutoZone. Friendly and helpful staff

Ma
Review №41

Never enough employees. But I guess that all of these in Las Vegas . Prepare to wait awhile.. unless you go as soon as they open the doors

An
Review №42

Waited 1/2hr to check out. Clerks were providing outside service, answering phones, and trying to run registers. They need more help.

Q
Review №43

Duralast parts....Lifetime Warranty. Free Diagnostic Tests and you dont have to buy anything. Friendly staff. What more can you ask for? Oh yeah, the prices very reasonable too

Tr
Review №44

Great customer service!

St
Review №45

Every time I come to this store, I either get I cant, dont know or we dont do that. Ive asked for tools that AutoZone supposedly loans out, its only for specialty tools. You can buy the tool you need, return it and its like you were loaned the tool. Today, I was looking for a 12v toggle switch and when I asked the guy, he said I dont know, I guess. Me: is there anyway to find out? Him: yeah if you have a voltmeter we can check it, I dont have one, but you have one in your truck, we can check it. As were standing in the middle of a fully stocked auto parts store, with several types of voltmeters hanging up on the wall.

Sa
Review №46

I am so very thankful the guy put my battery terminal on for me

Ra
Review №47

Called and asked about parts availability as they are just a few blocks from my house, they said they had the part I needed... when I arrived there was only one person at the register and the line was almost out the door. When I finally was able to talk to someone about the part I needed, I was told that I was wrong and the part wasnt available it had to be ordered. The manager all but called me a liar... will never in my life time return to this location

Al
Review №48

Good place and parts.the rewards program is amazing because help to save money.and

Ja
Review №49

I always find what I need there,keep up the good work.

Ch
Review №50

Gerald is a great countermen and keeps me laughing with our good conversations

Da
Review №51

Very helpful and good prices.

Ve
Review №52

Friendly and extremely helpful staff. These folks are the BEST!

Sn
Review №53

Great selection great customer service

Th
Review №54

It is always fun to go to this autozone. The staff are frendly and i always can find what i need. If i cant find it. The staff will.

Ri
Review №55

Auto parts the staff here are very knowledgeable and friendly love coming in here

GP
Review №56

Good service good place to buy auto parts all ways affirable.

Ki
Review №57

Very helpful and active

Ju
Review №58

Its so close to home. I like it. Great people.

Ju
Review №59

It was really helpfull.I did get help from a employee named Monica,...she knows whats she doing so thanks autozone and Monica!!

Ge
Review №60

All the guys at AutoZone with their way to make sure I was taking care of in a very professional manner

Ye
Review №61

Poor customer service

Mr
Review №62

There is usually a wait at this particular store.

EL
Review №63

My engine light came on took it over to autozone. staff was freindly and ran a free test to check the problem. thanks again for all the help.

Gl
Review №64

Always busy and long lines but very pleasant people and good service.

os
Review №65

Great knowledge of cars. Only sometimes they dont have the parts

Br
Review №66

It was great they knew were to put my part

Br
Review №67

Have been working with this store for over a year now. Always willing to help and go the extra mile.

Os
Review №68

Worst manger ever she’s rude doesn’t know how to treat her customers and always has an attitude never coming back here

Ch
Review №69

Terrible service here every time i have gone the employees r idiots and none of them can spell i have to tell them how to spell one spelled window windwow another one spelled dome light doom light and they got lost on y they couldnt find my part

mi
Review №70

At least theyre knowledgeable about the service...

Ar
Review №71

They are great and very helpful, they will do what benefits you

Jo
Review №72

So far one of my favorites!!....thanks!!

My
Review №73

Usually a line, always busy here, but the staff is always very nice and helpful

Ja
Review №74

Nothing good to say bout this place. Went in for a hose assist manager has ugly attitude. Hesitant to come outside to take a look out the issue I was having with a certain hose.

Br
Review №75

Nice employees clean store fast service

Je
Review №76

They got whatever you need or want get yet car not much to day after that

St
Review №77

They answer questions really well and fast

Ep
Review №78

Still best place for tools!

Ap
Review №79

This store is O.K. ... MAKE SURE THEY TEST ANYTHING U BRING IN/ BUY BEFORE U LEAVE! Alternators, Batteries, ect... Ive bought 2 different alternators for 2 vehicles and the 1st ones were both bad!!!

We
Review №80

They took care of me fast. Thank you, guys

Ce
Review №81

Very friendly and positive employees.

Ch
Review №82

Is more cheaper buy online ebay tan autozone

da
Review №83

People that work there are awesome

Se
Review №84

It was understaffed. Took forever to get a diagnosis on my car.

Ad
Review №85

Lazy staff, to include manager on duty. I just needed to dump some used oil. That doesnt even require involvement from the staff! But they were toobusy to show me where the container was... Ill be taking my business elsewhere.

Me
Review №86

Too bad that the employees are all so UNKNOWLEDGEABLE about autos/auto parts.

Da
Review №87

Great service!👍

Ma
Review №88

The manager of the store told me he would be there, but it wasnt.

pe
Review №89

Quick in and out ppl are helpful

Ni
Review №90

Nice staff very helpful

w_
Review №91

Friendly and fast service

Ma
Review №92

Great customer service

Al
Review №93

Hard working people, and fast

Ke
Review №94

Good customer service

Sa
Review №95

Good customer service.

We
Review №96

Fast friendly good people

Vi
Review №97

Auto zone always said life warranty, I got same phone number for 11 years, I go and they said there nothing in there I my account for my parts, I never going to buy in there, I return my card of auto zone, thanks a lot

Ju
Review №98

Once a year I need windshield wipers because of the sun and they have put them on for me every year

Ke
Review №99

Good price that had it in stock

Di
Review №100

They are very attentive...

Information
61 Photos
100 Comments
4.2 Rating
  • Address:4885 E Charleston Blvd, Las Vegas, NV 89104, United States
  • Site:https://autozone.com/locations/nv/las-vegas/4885-e-charleston-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5740&y_source=1_MjQ2OTUzOC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 702-641-4040
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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