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Glass Doctor of Knoxville
6614 Central Avenue Pike, Knoxville, TN 37912, United States
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Glass Doctor of Knoxville
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Ap
Review №1

Glass doctor came out and repaired a window for me. They were on time and quick. Price was great too! The technician was very polite and professional. Would use them againamd refer them to my clients

Ma
Review №2

Dwight was so kind and helpful when I first called. He helped me get everything set up through my insurance and scheduled a mobile appointment for the very next day. The guys that came to my house to replace my windshield were super nice and did a great job! They showed up when expected and took care of everything in no time at all. I hope to never need their services again, but if I do I will definitely be giving them a call! Highly recommend!

SV
Review №3

The owner of our Glass Doctor, Dwight, was very kind as was his staff. They helped us repair some windows for a family and we were very pleased with the results. They we needed the repair done as quickly as possible and they got out to measure the very same day we called even though they were swamped with calls(they must be very popular here in Knoxville). The family was appreciative as well.

Je
Review №4

Wow what service! After getting no-showed several times by other glass companies I found Glass Doctors online and they followed through on everything they said, showed up on time, and also the price they gave me was a fraction of what other companies were giving me.

Ca
Review №5

Dwight Jones and his team at Glass Doctor saved my driver and customer today. My driver hit a bird outside Knoxville and shattered his windshield and after calling 10 other companies with no luck not only did Glass Doctor say they could repair the windshield the same day but had my driver out the door in under an hour. He is now able to deliver a house hold goods shipment to one of our military members and stay on track. Thanks again Glass Doctor greatly appreciated.

Ka
Review №6

The gentleman that came to my house was so pleasant and professional. Definitely recommend this place.

Ka
Review №7

All the services were excellent! I was able to schedule an estimate in a week, the estimator was very nice and quickly did his job. Two weeks later, the replacement window glass was scheduled. That technician was in and out in under 30 minutes. I will definitely be using them again when I need any type of glass repair/replacement.

Mi
Review №8

Jackson and Tyler was amazing. Got the job done asap. I got 3 quotes and they were the lowest. Everyone told me it would take 3 weeks to get the glass in and they had it and got the job done the day, I called. highly recommend them!

Le
Review №9

Excellent service, friendly, and prompt service. Explained what he would do to patch my windshield.Appreciate your company and help.

Wa
Review №10

Everyone was very good! Nice on time and efficient! We really appreciate the service. We had 18 double panes to replace. Fortunately the sashes were good and they could do it without replacing the entire window. We will call them again if needed.

Ch
Review №11

Professional, quality work & materials replacing all screen on a porch. The men who came were courteous, friendly and punctual. All appointments were kept on time. A rarity in todays world. I highly recommend Glass Doctor for things related to glass, doors, windows, screen and auto glass.

Er
Review №12

Speedy repair, skilled professional installed my passenger door window glass. Very happy with service and timing. Thank you Glass Doctor.

Je
Review №13

Unfortunately, we had two cars in one month get hit by rocks that cracked the windshields. Both times, Glass Doctor came to my office and replaced the windshields. They were prompt and courteous and I was able to continue working. I hope I don’t have to call them any time soon, but highly recommend them when you do need them!

Mi
Review №14

Very professional technician …. Arrived promptly and performed the replacement in the estimated time. So far, no problems at all. I highly recommend using their service.

Ni
Review №15

Excellent service and always a pleasure to deal with. Even emergencies are handled in a professional manner. Recommend to everyone.

Ed
Review №16

Wesley and crew were great! Friendly, professional and attentive, Glass Doctors is a quality service that I will use again. Highly recommended!

Li
Review №17

Wind shield was busted by mower at work. Had to use companys insurance to pay for it.Had the contact name and number for the claim. Called Safelite 1st. Wouldnt call the contact for the info needed, not the way they do it I was told.Called Glass Doctor and before I could get all I thought needed to be told out, said no problem, give me the contact name/# and Ill call you backCody came to my job and had a new one replaced in 45 mins. Will always call them first and will tell others to use them.

Ji
Review №18

Had a good experience with this company.Needed glass replaced in doors and other floor to ceiling windows sealed. Prompt and did a great job. Definitely will use again.

He
Review №19

Called right at 8am when they opened and got a quote for same day service. Only took around 45 minutes to replace my driver side front door glass. Very nice people. Owner was proud of his employees and understandably so. Highly recommend.

Ke
Review №20

Broke my neighbors window with a rock from my lawn mower. Your company was very responsive and very professional and my neighbors still like me.

An
Review №21

Owner will take care of you. Very personal service you won’t get anywhere else..

Je
Review №22

Showed up when they said they would, very nice young men, replaced old windshield with new one very quickly!!!Very pleased!!!!

Ar
Review №23

Professional service, cut glass tops for night stands, and sofa table. Great job.

G
Review №24

I own a business with several trucks. The Glass Doctor has replaced several windshields for us over the years. They always do an excellent job getting our trucks in and out and back to work. I wouldn’t go anywhere else.

Ma
Review №25

This is the third time we have used their services. They have incredible service and impressive work skills. Everyone is kind, helpful, and eager to assist. Wonderful people!!!!

Sh
Review №26

I received excellent service at Glass Doctor. I had a 12 inch long crack in my windshield caused by a rock, most likely. I called on Monday and got an appointment for Tuesday morning to have my windshield replaced. They had my windshield in stock and estimated an hour and a half wait. Sure enough, they finished in an hour and a half. The quoted price was accurate and the new windshield looks great. I highly recommend Glass Doctor for any car or window glass repair you need.

Lo
Review №27

Technician did a good job. He was punctual and theyre cheaper than most

Be
Review №28

Quick and dependable service. Qualified blazers. Automobile safety glass installed. Commercial storefronts and curtainwall aluminum framing. Aluminum glass doors and frames.

Jo
Review №29

The person on the phone answered my questions and got my appointment set up quickly and at a great price. The guy that replaced the windshield was very professional and worked quickly and did an amazing job. This company is very professional and affordable.

Mi
Review №30

Work done in June 2021Responsive (a person answers the phone!)Accurate ($ estimate + product were correct)Timely (Same day completion as promised)Quality (New windshield is perfect)An all around excellent business to deal with.

Je
Review №31

Everything fine. Came for estimate, had to order replacement glass. Did the job about a week later. Arrived on time, professional work.Cery pleased..

Ki
Review №32

The office lady (sorry I didnt catch your name) was very kind, respectful and courteous. Repaired both chips in my windshield in no time, at a discount and sent me on my way with the repair being guaranteed for life! Thank you for your service!

Br
Review №33

The technician Steve was very professional, knowledgeable, efficient, and friendly.

La
Review №34

Excellent service, fast, courteous, would definitely use them again.

ta
Review №35

Thought the price was a little hight but they done a good job

Br
Review №36

Glass Doctor replaced six glass panels in door. Steve was exceptionally professional and personable. I highly recommend Glass Doctor.

Je
Review №37

I called Loni yesterday for a round glass table top. She took the measurement, and I got a call today, and the glass top for ready for pickup TODAY! YOU CAN GET ANY BETTER THEN THAT! The finished glass is beautiful, looks great and the best price in town!I Thank the Crew of Glass Doctor....... I will definitely use you again!

Wa
Review №38

Great job replacing my windshield. Everything as stated.

Ro
Review №39

Awesome job always quality work .Ive used Glass Doctor several times.

Kr
Review №40

Fast fantastic service! I had an appointment with another larger well known company in Knoxville but they couldn’t get me in for several days. Glass Doctor got me in immediately, fixed my windshield, and charged me $55 less than the other guys. Awesome experience.

To
Review №41

The experience was great the technician was great

Sh
Review №42

I had a small bathroom vanity mirror that I needed installed. Everyone I had contact with was very professional and courteous. I would definitely use them again and recommend to others.

Ji
Review №43

Steve was personable, professional and very knowledgeable about the 6 year old wooden windows on our home. We are very pleased with the end result.

Ri
Review №44

I thought this business had great service. I ordered some glass table tops for some furniture I made. They had it done in 24 hours and it look perfect! Great price as well!

Ga
Review №45

Very impressed with the whole experience from the estimate thru the replacement of the old windows. Service was performed within the time frame discussed and at the quoted price. The technicians were professional and polite and worked efficiently and quickly to replace nine windows and also re-screens. Would recommend and will use again if need arises.

Ka
Review №46

Steve of Glass Doctor did an awesome job replacing the foggy glass in three windows in my home. All finished in less than 2 hrs. I couldnt be happier with this service & will certainly use Glass Doctor again if the need arises. Thank you Steve & Glass Doctor!

An
Review №47

The technician that came to our house was punctual and on time. He was very thorough doing his job.We would recommend glass doctor.

Sy
Review №48

They were extremely helpful and affordable, I’m a graduate student so their quick response and fair price was amazing!

Jo
Review №49

Cost, service, and best place for glass!

Ia
Review №50

I rarely leave reviews, but I was so impressed by Glass Doctors service. Every other place in Knoxville was going to take over a WEEK to help replace a busted out car window. Glass Doctors was able to get the correct window and come to me and install it in 2 days. They gave me a call when they were on their way, were prompt, professional and fast! All for a VERY fair price. The guy doing the window also vacuumed all of the old broken glass out of the car! Hopefully I wont be needing to replace a window again any time soon. But I know who to call first from now on! Thanks so much!!!!

Si
Review №51

So far very pleased with the service and the work!!!

Mi
Review №52

Had a car windshield replaced fast friendly and price wasnt outrageous 😀

Ca
Review №53

Had a terrific experience with Glass Doctor of Knoxville for a windshield repair! Kind and talented folks, nice waiting area (I had a huge, comfy sofa all to myself), and they had me in and out before I could even adjust the couch pillows. When I got home I had a difficult time showing my husband what cracks were fixed because they were nearly invisible (I had three areas repaired). I will definitely call them with ANY future glass needs!

Ke
Review №54

Poor customer service, was literally cursed at over the phone by Dwight. Not only over charged but also lied to by Glass Doctor about insurance covering some charges.

Bo
Review №55

These guys do a great job, theyre very professional and theyll bend over backwards to do it right. I was selling a house and was surprised by the inspector with a window that had to be tempered or sealed glass. A job that would have taken anyone else 2 weeks took them 8 days, delivered on time for a reasonable price.Highly recommend.

Se
Review №56

My go-to in Knoxville! Excellent job on glass shower doors and repair on crack in vehicle windshield. Great staff!

Cl
Review №57

Extremely professional. They made what seemed difficult become extremely simple. Thank you Glass Dr

El
Review №58

My wire that hooks up to my back glass for my rear defrost malfunctioned and burnt into shattering my back glass. I called glass doctor and got an appointment for the next day to have my glass replaced. They did a great job. The guy that came out actually took the time to show us the burnt wire so we would know the problem and unhooked them to make it safe for us.

Me
Review №59

Had a good experience, the technician had a good personality.... I ONLY give 4 stars because he couldnt replace a particular bolt for my window.... They dont offer to come back to officially complete the job & just left it up to me (of which I would pay for) & then 🤦‍♀️my window squeeks in a bad way when I roll it down now & up now....

Sa
Review №60

I am very pleased with the prompt service I received. Glass Doctors of Knoxville sent a service person to my house the same day I called to request service. The service individual was timely, polite and answered all of my questions. He replace the windshield in less than an hour. Additionally, the cost to replace the front windshield on my Chevy Equinox was the best price I found.....and very reasonable at that!

Ch
Review №61

Very nice going person

Ju
Review №62

Very professional, fast and organize. will highly recommend them.

Hu
Review №63

Easy appointment set up, the technician did a very good job very quickly. The price was very fair. Thank you Glass Doctor!

Cy
Review №64

They all were very friendly to work with. Very knowledgeable with helping us decide what our office needed to install protective glass in our reception area. They willing replaced the first glass installed because it came with scratches. I would definitely call them again.

li
Review №65

I had a rear window busted outThe forecast was for rain for the next couple of days. I called the day of the accident and the answering service told me they could come out the very next day and make the repair which was great because I worked from home by lunchtime no one had showed up so I called the office they told me the answering service should have never made the appointment they didnt have anyone who could come out but tell me if I could bring it to the shop they can make the repair that day so I took a vacation day and went to the shop they were very courteous and professional once I got to the shop they even gave me a discount on the overall price for my trouble with the answering service.

Sa
Review №66

They took us before our appointment and had a comfortable waiting area. My only complaint is that the tech left a mess on the dashboard and fingerprints on the headliner. Going to have to detail interior to get it cleaned up.

Se
Review №67

Excellent service!

Ar
Review №68

Glass Doctor of Knoxville has awesome service! I called on Tuesday and they were able to replace my windshield Thursday morning. Customer service was great over the phone and in person. The service was also quick and great quality. Highly recommend to anyone looking glass related services.

Ma
Review №69

The guys were really friendly and very prompt. They had the window pane replaced in about 20 minutes. Very impressed!

Ma
Review №70

Great service! Recommend 100%!

La
Review №71

We were visiting from out of town, about to drive home, only to find that a bullet(!) had bounced off the windshield and shattered it, making the car undriveable. Called 10-12 other glass repair companies, and they either didnt offer mobile repairs or were booked for days. Thankfully, we found Glass Doctor, and they saved the day! The dispatcher, Dwight, and repairman, Brandon, were both extremely helpful, going out of their way to deliver service as quickly as possible. The new windshield looks great, and we were able to make it home safe and sound (with a turnaround time of 4 hours instead of 4 days)!

Rh
Review №72

What i liked about Glass Doctor is the friendly staff. I also appreciated all the help that Dewight gave in making sure my needs were meet. Brandon was professional and courteous. He done a great job replacing my windshield. Thank you Glass Doctor.

Sa
Review №73

Had the glass ordered and to me within the hour

Ch
Review №74

I needed some large mirrors removed from my master bathroom that were glued to the walls. These guys arrived on time, did a great job taking down the outdated glued on custom mirrors and an even better job cleaning you the mess. Give them a shot. They did a wonderful job for me.

Ro
Review №75

Convenient, courteous and well done!

Di
Review №76

Got me in within a few days. Called when they were on the way as promised and was charged the price originally quoted. The office person was very professional and accommodating. The technician that replaced the glass did a great job. Would use their services again in the future.

TN
Review №77

Needed a small chip repaired on my windshield on my truck. In and out in 20 minutes. Very pleased with Glass Doctor and would recommend them for this type of repair.

Sh
Review №78

Very friendly. Did work in a timely manner at a fair price. Will use again.

Kr
Review №79

Second time I have used Glass Doctor. They do an amazing job. I would highly recommend for any glass needs. Their installers are great!!!

Sa
Review №80

Great friendly service. Replaced 2 broken windows due to vandalism and two screens. Great work!!!

Da
Review №81

Great service. I dropped early and the windshield was replaced in just a few hours.

we
Review №82

I am a local contractor located here in Knoxville. I have used over the years many glass companies which have worked out well. But until years ago when I come across the Glass Doctor. I never knew that a glass company could have the same professionalism, quality and attention to detail as I do on my day-to-day work. This is why I highly recommend and well always use knowing with confidence nobody but the Glass Doctor. Keep up the great work Dwight and Jackson. Sincerely Jeff Wellman custom remodeling

Ma
Review №83

Professional, timely, great work.

Je
Review №84

They came straight to my home the day after I called and fixed my window perfectly. Timed him doing it, and it was under 15 minutes. Crazy talk.

Da
Review №85

Glass Doctor did a fantastic job it looks great would recommend to anyone

Pe
Review №86

They never called to tell me my glass was in. When I called to inquire they said they had the glass and apologized for over looking it. The guys who came to install were very friendly. It started to rain so I opened my garage for them to use. They had to cut and break the old glass out of the frame to remove the old glass (they did this outside under my kids basketball hoop). They did an okay job with the installation of the new glass but they never swept up before they left. I am still finding shards of glass in my driveway under my kids basketball hoop where they set up to remove the glass and I am now finding shards of glass inside my home from getting tracked in from shoes. If they had of taken the time to clean up the glass, I would have given a better review.

Ja
Review №87

Did not clean glass out of car. Glass was on dash and floor. Told my wife to go have detailed. Had noticeable glass on dash and floor. Terrible will not use or recommend to anyone.

No
Review №88

I called a couple different glass repair places and got quoted insane prices, I called Glass Doctor and the service was excellent! The quote was 10x cheaper than some big names company, I was giving direct information from there sales representative, and I can’t remember his name but the guy who did my work did a fantastic job. I’ve already recommended these guys to a couple coworkers and close friends because they do great work there!

Al
Review №89

Absolutely greatand very happy with the results

Ma
Review №90

Absolutely the very best! Perfect measurements and perfect installation on time. I highly recommend this company. Beautiful glass shower door and perfectly cut pieces for a table and buffet!

da
Review №91

Find them in Knoxville. Awesome tech did the job ! Fast and friendly!

Da
Review №92

Glass Doctor helped us in a real pinch! They were fast, courteous, highly skilled - where everyone else we called said it would take 4 days to fix, Glass Doctor came to us and was done in less than three hours. Highest recommendation!

Je
Review №93

Fast at what they do receptionist was great at answering questions and very sweet .

Me
Review №94

Very friendly service, took our car in earlier than our appointment just because we were already in the area. They went ahead and did the windshield replacement!

re
Review №95

Great job at reasonable price! Very pleased!

H
Review №96

Efficient and professional. From estimate to install, the outcome was a success. Also, such polite office staff! Thank you!!

Jo
Review №97

Very competitive pricing, fast response to my request, excellent, quality installation!!

De
Review №98

I made an appointment with over the weekend and received great service from a dedicated individual who help find the correct windshield for my truck. She was courteous and very professional. I received a phone call from the owner to confirm my appointment! What great customer service!! Best price in town with prompt service that came to my location of choice without any additional cost. Most other class companies charge for mobile service, not Glass Doctor. Installation was quick and installer was kind with a great attitude and did a fantastic job. I would recommend this company to anyone looking for great service with the best price!

Ro
Review №99

Quick, friendly service and a little less than Safelite, but....this shop needs to pay better attention to details. For one, my windshield washer wasnt spraying after windshield replacement...I fixed it myself by fishing the hose out from under the cowl and reconnected it to the proper connection. Second, the corner trim wasnt installed properly, so I fixed that, too. The windshield looks great now and doesnt leak or anything, just make sure you inspect their work closely.

AF
Review №100

The Glass Doctor does what they say, at the price quoted, in a polite/professional manner, and are very timely. We’ve tried several Glass companies.....do NOT use Bristol Glass.....just a small customer service announcement in case you were considering them.

Information
26 Photos
100 Comments
4.5 Rating
  • Address:6614 Central Avenue Pike, Knoxville, TN 37912, United States
  • Site:https://glassdoctor.com/knoxville?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 865-688-9325
Categories
  • Auto glass shop
  • Glass repair service
  • Glass & mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:8AM–4:30PM
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