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PT Auto Glass - Windshield Replacement & Repair
3030 Sutherland Ave, Knoxville, TN 37919, United States
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PT Auto Glass - Windshield Replacement & Repair

Comments
Pa
Review №1

These folks do exactly what they say they will do, a rare and positive experience in todays times. Knowledgeable and courteous and good communication. Impressive value also. $300 for my Chevy Silverado windshield that had all the bells and whistles. Highly recommend.

He
Review №2

They were fast sufficient friendly and to the point one of the best discoveries I have ever made I recommend this business to everyone.

Er
Review №3

Courteous and professional. Best price and onsite.

Mi
Review №4

They did a great job installing a new windshield for me. They were very friendly and were super reasonable on the price. Ill be using them for any future repairs I need.

Ch
Review №5

Very courteous and polite FRIENDLY, reasonable prices!!

Re
Review №6

Drove over an hour to get repair done and I couldn’t have made a better choice! Great reasonable prices and really satisfying results. This is the place to come!

Ca
Review №7

Extremely professional and courteous. Fair price and Speedy work. 10 out of 10 would recommend

Ca
Review №8

I got my broken side window fixed on the same day I called. He did great job for a very reasonable price. It only took him 45 minutes and it looks and works great. Very impressed.

16
Review №9

Evidently they are no longer in business. A cabinet installer is at this location.

An
Review №10

Drove almost two hours here because every local place wanted to charge an arm and a leg. Saw the reviews so we called and got a quote to fix the windshield on my Cherokee. Everywhere else wanted to take 2+ hours to do the job. Only took the guys here maybe 45 minutes and did a pristine job. Very highly recommend!

Ty
Review №11

Inexpensive place to go

An
Review №12

Exceptional customer service. Paul came to me and had my windshield replaced quickly.

To
Review №13

Outstanding service, Prices well within reason. I strongly recommend PT Auto Glass

Ro
Review №14

Very helpful, took a genuine interest in helping me with an older car....fair prices and the job is done right.

Do
Review №15

Great price friendly customer service an through an fast instillation would recommend them to anyone

Je
Review №16

Great experience and very nice staff.

Ki
Review №17

Fast service Great prices the owner is super nice. Very helpful.

Ha
Review №18

I wanted to try this place, truly I did. After scouring the area for someone to look at and either repair or replace my windshield as needed, I stumbled upon PT Auto Glass who seemed to have phenomenal ratings and rave reviews. Perfect! Someone who will take good care of my car and not gouge it up! Or so I thought.I called twice on two different days, and even left a voicemail. A week and a half later, and still no return call. Why have a business if you cant/wont call your customers back? I guess maybe theyve got enough work that they can turn away people.At the end of the day, I went with one of their competitors instead who did an incredible job at a very fair price. Not to mention, they actually answered the phone, got me in to examine the windshield, and had me scheduled to replace it the very next day.

Ry
Review №19

Excellent service, quality and cost. Would definitely recommend this company. They replaced my windshield at their office quickly and did an excellent job.

Me
Review №20

Professional, reliable, responsive, very accommodating! Quality work done quickly. Will definitely use them again.

Do
Review №21

Called at 8 am and they showed up with in the hour. Awesome service, Awesome price! Thanks for the installation on my 2014 Freightliner cascadia

Zs
Review №22

I had my windshield replaced a couple of months ago. PT wasnt the least expensive but they were the most customer-focused and service-oriented and remain so even after the sale and installation. I had them recheck my windshield several weeks later to make sure it wasnt leaking. They did that as well as helped find the source of my problem without any hesitation or mention of additional cost! They are on my list of favorites and I recommend them highly!

Ma
Review №23

My first visit with PT Auto Glass was to get a crack in my windshield repaired. It was a very positive experience. However, the crack got worse and I had to take it back. The second visit was even better. Everyone was extremely friendly, polite and helpful. The man that repaired my windshield said it would take a certain amount of time and he was accurate to the minute! Every step of the way was thoroughly explained. Since then, I have shared my experience with a number of people and highly recommend PT Auto Glass to any person that needs their services.

Be
Review №24

Came here today to replace my shattered windsheild and I dropped it off at 4:00 and it was done in 45 minutes and looks so good. The guys were very nice to me and took great care of fixing my windshield and the cost was not expensive and I was very pleased with coming here. If I ever need a widow fixed again or if I have any friends that need their car fixed I will definitely refer them to come here! Great place!

Na
Review №25

The brisket was nasty as hell

Pa
Review №26

This company replaced by cracked windshield and less than 2 weeks later it cracked again. The second crack was due to either defective materials or shoddy installation; it happened while the car was parked in my driveway.I called to ask what could be done. The manager said he wanted to talk to the glass manufacturer and then call me back. He never did. I called again about two weeks later. He said, I didnt forget about you, and told me he still hadnt heard back from the manufacturer. He told me he would call me back. Once again, he did not call me back.

IT
Review №27

When my ole man broke er thry fixed er

to
Review №28

Outstanding quality service. I will recommend owner Paul Taylor and his crew to everyone.

Ch
Review №29

I have used PT Auto Glass for almost 10 years now, long before they were PT Auto Glass for both my personal vehicles and for contracted repairs on my customers vehicles. Jimmy and Paul will always deliver on their promises. Their prices are normally less than their competitors and they ALWAYS show up when promised. Excellent quality workmanship from this company. I will continue to use their services as I have since 2005.Sincerely,Chris C.

Ti
Review №30

Paul did a great job, and got my trucking company out of a jam! Great price, Great Guy, Quality Work! Dont hesitate to call A++++++++++

mi
Review №31

Great cust service, good quick work for less than the chain glass places. Would recommend.

Da
Review №32

Quality service and finished on time. I called at 8:00am in the morning without an appointment and had a new windshield done by 1:00pm. I would recommend this service to others.

Er
Review №33

Paul at PT Auto Glass was excellent to deal with! Informed him of our situation and he priced it sight unseen. Came the next day and complete the driver side Window glass in less than 30 min.! Price, service and satisfaction is an A+!! Will definitely call for any auto glass issues.-Cueto

De
Review №34

These guys are great. Competitive price and quick turnaround.

We
Review №35

I went here with a friend and they fixed her windshield very quickly and were nice and helpful.

Da
Review №36

Well Service was very prompt and I have only had the vehicle for a couple hours and the price was very competitive but all of the broken glass is still inside my door. I was not really expecting that to be the case so now I know in the future what to check for

Ta
Review №37

The job for my vehicle was expected to take multiple days based off quotes from several other places. I showed up at PTs and they replaced my backglass in LESS THAN an hour! After paying way less than I expected, I left feeling comfortable with knowing there are honest mechanics in this town

Jo
Review №38

These guys are fantastic! Got my windshield replaced on my G6 today. Took less than an hour and the price was unbeatable. Highly recommend.

Br
Review №39

Very cheap and very very friendly. I would reccomend them to absolutely anyone and everyone!!!! Great work

Ad
Review №40

Auto glass is one of those things where the installer knows what hes doing or doesnt. These guys were quick, and severely undercut the big box place out west (and I mean my quote was only $205 out the door at PT, but $330 out at SL). Great group of guys, and you can feel good about shopping locally instead of all your dollars going to support some out-of-state corporate greed.

Am
Review №41

Paul had my front and back windshield fixed within hrs! Cheap And reasonable pricing!

TH
Review №42

Great place and good prices I recommend people to pick this place if they need there window fix on there car

La
Review №43

Ive used them twice now. Every time, they have the best price, quality, and turn around.

K
Review №44

Quick, pleasant, professional, and reasonably priced = with all that in mind, Id definitely rather spend money at this local business

cc
Review №45

I was in and out less then 30 minutes they did nice work...

Da
Review №46

I got my windshield repaired at PT Auto Glass after a bird crashed on it. It was a stressful experience but at least I had no trouble repairing the windshield. Got it back from PT the next day.

Ch
Review №47

The windshield of my car was replaced at PT Auto Glass and I liked very much their attitude and speed of working. I would rate this windshield shop 5 stars.

Or
Review №48

Made a good deal last week at PT Auto Glass. The windshield was repaired on a very reasonable price.

Ra
Review №49

I guess that they are okay but they didnt have my windshield.

Ke
Review №50

Awesome people and did a great job on my windshield!!

JA
Review №51

Good guys, good work, done in 30 minutes.

Io
Review №52

I dont use their services often but when I do I know the guys from PT Auto Glass will always do their best!

Ed
Review №53

Got my wifes car done for a good price in only a few hours even though he had to order a part.

Ja
Review №54

The windshield of my car has a crack, I go to PT Auto Glass and now its like brown new! I recommend them to anyone!

bo
Review №55

For 2/3 the price of a dealer cost windshield, these guys installed an OEM windshield. Took less than 2 hours, awesome.

Cl
Review №56

They did a great job fast.

da
Review №57

Awesome little hometown shop

Li
Review №58

Never got a call back after leaving a note

ch
Review №59

My car was broken into the day before and called him and on the same day came and fixed my window....totally a life saver... will only use them from now on!!!!!!

I
Review №60

I got a 3.00 pm appointment, Thu nobody there lock door, I am called true that number shop boss he cant find it employer he not answer phone, Im waiting on a half hour still nobody junk shop

Je
Review №61

I got a 9 oclock appointment, sat for an hour with my dog before they even started, go ANYWHERE else but these opportunists

Ne
Review №62

Great guy!

Ri
Review №63

Paid 600 for a sliding glass window the very first time I opened the slider it bust my window they will do nothing about it.i was told they stand behind there labor not the product.but I put a level on my window an its not even so its there work.so wouldnt recommend them to anyone

Li
Review №64

The staffs are very friendly!

Information
50 Photos
64 Comments
4.5 Rating
  • Address:3030 Sutherland Ave, Knoxville, TN 37919, United States
  • Site:http://ptautoglass.com/
  • Phone:+1 865-523-3660
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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