Love this pawn shop. Great value. Awesome deals highly recommend 👍

First time here and Shelly was great! Great customer service and friendly. Thank you for everything. Definitely would come here again.

The lady is super nice. Im nervous I was grossly underpaid for my gold. He never asked me if the amount was okay, or gave me gold weight. He offered me $1000 less for my wedding ring than a Tampa pawn shop. Also, Ive never seen a shop that sells things with missing stones....weird. Id go back just to look.

Anthony I believe who took care of me. Just want to say he was very polite and courteous as soon as I walked in. He stopped what he was doing to welcome me to the store. That to me is awesome presentation. I was looking for something in particular but did not find it. He did approach me when I was looking at an item and with no pressure at all helped me with my concerns and got me interested in it. I did buy the item thanks to him and the help of the manager present today. Great atmosphere and attitude in the store.

Jessie is very pleasant and respectful. Always willing to help my mother in law Pat. Highly recommend shopping here, best place in town.

I love to shop at la familia pawn. They have deals and the pieces are amazing. I love it because they treat you like family and always helping to get you more for the bang... Great place

They give good Service they treat you like family and they help use out they are very friendly and respectful

I was looking around for an established business I could trust to sell some gold jewelry items I had laying around. I went to several locations and found this store to be the most fair and trustworthy of them all. Gave the best deal and customer service was great. Thank you Shelley and Juan.

Shelly gave me a great deal on a camera tripod, very polite and patient

World class customer service and satisfaction. Very professional and on point. They are like the name family.

Jessy, we did an amazing business I got what I needed, 100% recommended

I always have a great experience when I come here. They fix jewelry for good prices and the pieces are excellent quality. Anthony and Shelly are the best sales people!

That’s people very nice is very freely and help me every I need

Is the best place to buy and pawn! Shelly and Juan are absolutely the best people in the world. Kind, courteous and always smiling! I drive from far away from Orlando to this location only because of them! 10 stars!!

I go here because they did a good job on jewelry I need to b repaired, stones reset, And rings sized from one size to another.It is more than a pawn shop. They sale nice jewelry also.

Anthony was great excellent costumer service! And Juan is a great manager! Definitely will come back

The service was very nice. The associate was very courteous. The only improvement is to notify the guest about the final price before completing the transaction. All other areas of service was very good. Thanks La Familia.

I give them 100%!!!! This is my favorite place to deal with! Shelly helps me Everytime I need to buy something. Respect customer is the key! This is key! Family comes first and I feel like family here. Pawn my gold and buy a lot of stuff here. I only bring my business here⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Jersey and Juan are the best.i only go to lalfamilia because of them they treat everyone so good they are awesome 1000 stars for them thanks so much for your wonderful customer service greatly appreciated.

I truly enjoy coming to La Family pawn shop! Everyone is amazing and welcoming. They treat you like family! Thank you Shelly Sanchez for your service, always nice and awesome! 👌🏼💕

Shelly Sanchez was very nice, professional and quick to help! She made sure we were taken care of and in a timely fashion! I appreciate her great customer service!

This is my favorite pawn shop and the only Familia I visit. Shelly is absolutely the best. Always take care patiently of me. Get the best deals from her, Juan and Jessy!

Great service and great prices. Thank you Jessy for the service.

Joe provided me with a great experience! He was very helpful and Im happy with my purchase.

Jessie, greeted me with open arms from the moment I stepped into the place. She was very helpful and also knowledgeable on the product that she sells in her store. She even helped me with making sure I left with something I was going to be happy about. I work in the Sales industry myself and you can tell she doesn’t just try to sell you. In which I really appreciate that.

Amazing customer service by Jessy and Shelly every time I come in she is amazing. Very knowledgeable and friendly. Best pawn shop hands down

The whole staff from Juan to all the employees at la familia in osceola county Florida are such a team that we live one hour away from there and when we go there we like to stay with them all day and they work with you to leave you happy nothing like hardcore pawn shop

Jessy its amazing! She is caring, love her personality and willing to help.

Jessie, shelly, and Anthony where amazing with me today. This is the first time we meet and it felt like family reunion. The help me with all my needs and gave a deal with a food. Scale. I plan to back soon.

We have bought many things from this location. Every time we come in there Shelly is so helpful and friendly. She always goes above and beyond to make everything easier.

Anthony is the best. He found me what I needed for a great price. Great costumer service!

Gracias por todo! These people are the best! Shelly super nice!

Great staff went in to find out how much some of my stuff was worth and made sure I got the top dollar I deserved. Was happy to talk with me and did not give me any issues about any questions I had.

Anthony Rivera was helpful professional and super nice he had amazing customer service thank you 😊

My experience at la familia pawn with Jessy made me feel like family they are super fair with the prices on your pawn. I never like pawn shops but this place truly cares about helping you out through what ever financial difficulties you maybe facing. If you looking to purchase prices are reasonable and customer service is the best I have encountered.

I just want to say that I go to different pawn shops to sell gold. 99 percent of the time we get way less than expected. When I came and worked with Anthony, he not only had an incredible attitude and not only gave me what I wanted but gave me more because i asked for too little. I have started coming here exclusively because of Anthony and the people over here at the Osceola parkway Kissimmee location.

Great service. Juan, the store manager, is very respectful & works well with customers.

Great place to buy almost brand new things at a way lower rate. Come check it out they definitely have whatever you need especially if youre a musician

Shelly and Yesi were a delight to work with. They helped me and were very patient with me and my mother even tho we had a lot questions. The entire time with a smile. Will definitely come again and hope I come when these ladies are working they are such a delight.

The best place ever! Always answers anything and Shelly is always convincing people but is the best! She’s #1!

Thank you jessy for always help out and have that nice attitude all times. Best deals in Kissimmee look for jessy at la familia pawn in Osceola parkway.

They have great customer Service and I enjoy the people that work there.

Always professional and always honest I buy all my jewelry here.

Excellent service received today from Shelly. Highly recommended

Great service I was helped by Anthony he gave great customer service and helped me choose the right piece for me so I have to give him 5 stars

I will always recommend this place very professional very courteous Shirley and Juan helped us to the fullest and boy that we needed to help for this day and they came through I will recommend this place to everyone or really needs to help

Come here to repair and clean my jewelry, they are always nice and helpful.

Anthony gave me great customers service and knew exactly what I needed thank you so much to la famila pawn in kissimee I truly appreciate you guys.

Love coming to this location! They always treat me well! Sales rep, Anothny Rivera was very helpful and provided great customer service!

It was quick and easy! Jessy and Anthony helped get me what I need.

Shelly was amazing, great customer service patient and explained everything. I recommend her to anyone that comes here. She was the best!

Came in looking for golf clubs and the team was super helpful and delightful to work with. Coming back soon

Staff was super friendly really felt like they went the extra mile to help me out!! Appreciate everyone of you guy and girls that work at this location!! :)

Always a Friendly staff manager opens the door if you’re bringing a large item and Shelly will do our very best to do her best always go to them they are awesome🤗

Miss Shelly helped me, she’s super nice really fast and friendly . Nice jewelry there too check them out. Thanks again Shelly for your hospitality!

What can I say the famila pawn is the best and mostly Shelly who was the one who attended me . She is patient kind, and lovable …. If you come to this place have her attend you. You won’t regret it ..

Do not go here if you are black. You are not welcomed here. I stood in line, by myself, and ignored with only one customer there and watched three associates at the register say nothing. Then when they finally called me to the register, they spoke disrespectfully about me in Spanish. I keep my Google translator on and ready at all times. It is called “La Familia” because they look out for their own.

This is the best experience iv ever had pawning thx you to jessie an all her help went above and beyond and took care of me thank you for that experience

Jess was very knowledgeable, helpful and friendly she gave me a great experience

Excellent customer service. I always get the help I need and buy good items here! Best people around. Shelly is the best

Came In & Spoke With Anthony. He Was Super Sweet, Friendly, And Funny! Transaction Was Fast & Easy. Would Recommend To Everybody! He Was Foneeee ash too, LMAOOO.

Shelly was very professional and super helpful with my first transaction coming to la familia pawn and jewelry, will definitely be coming back thanks to her customer service! Thank you

Shelly was amazing and very helpful with my experience, I would definitely come back and recommend to others! Thank you!

Great experience, Amazing Customer service. Shelly was super patient was me and made sure that the transaction went smoothly.

I meet this guy name Anthony and he was one of the nicest people I ever met I give him the highest rating

Anthony helped me out yesterday. I got everything I needed and a great deal. I will come back for more products thanks guys.

Always a pleasure coming to this store! Jessy and Juan took good care of me and I don’t think they realize how much they saved me!!

Everyone always has a smile on there face and super friendly. There always willing to work deals. Plus I’m constantly finding hiding gems in there! Love this place and the staff!

The experience i had here was way better than my previous one. Anthony made sure all of my needs were met and i left beyond satisfied !!!! I will definitely be returning later on and will recommend to everybody.

Today i had a wounderful experience at this location Jessy was the lady who helped me she was verry kind help me and my mother in every possible way she could her attitude and customer service was perfect exactly what every customer is wanting to have she goes above and beyond she truley needs to be recognized for her hard work and dedication i will definitely be returning to this location to see jessy again

I love this pawn shop!! They are always super nice and helpful!! I highly recommend because i have never been disappointed!!❤

I want to give jessy at la familia pown shop a tumps up for the great service she always brings meI don’t go anywhere else than la familia pown shopThere service is top of the line great costumer serviceI recommend this pown shop to anyone if you want the best service and money for your items come to la familia pown shop

Very good professional and very helpful 👏👍👌😀 tank you for your help 👍😀

Shelly is very professional. This was my fisrt time coming to la familia pawn and she is very informative and helpful for the transaction to be quick. Would definitely recommend this place

Got a great deal with Shelly! Amazing customer service.

Jessica was great fast and very very good I recommend coming in this store ask for her she will help with everything

Shelly Sanchez was very pleasant and friendly. Quick service!! Thank you Shelly!!

Anthony gave me a friendly and amazing service, he was super helpful and really cheerful person! I’ll definitely come back here.

Shelly did very very good. I always come to buy from ger

Jessie was great and extremely helpful, guided on exactly what I needed. Will come again.

Was in a situation and needed money asap and la familia PAWN in Osceola parkway helped me as they always do. Thank you.

Great service! Always on point with their job !

Jessy helped me out with my situation a lot I would definitely recommend coming to this la familia pawn. She is a very funny on top of her service 👌🏾

Anthony Rivera provide me a great servicesGreat personality

Juan is the best. My favorite pawn shop 🥰🥰❤️

Great and helpful people, Anthony really helped me out with the transaction really sweet Man definitely recommend coming here!

Great place, Great Product, Great service . Ask for Shelly ; she is super nice super helpful .

Shelly is great person and has good customer service

Anthony has the best service .. will recommend to see him in store

Great service Shelly. She is amazing!!!

The watch guy was very Quickan on-time he did a perfect job adjusting my watches thank you.

Great service! Juan was very helpful.

Probably the best customer service Ive ever received

La Familia Pawn has been in Buenaventura for seven years. The pawn shop is very known in Buenaventura for its services, loan pawn and sell. The staff is tremendous they are always around to answer questions and help around the store. The store is always clean and the music adds to the experience, its a very pleasant place to go to.

5 star all the way to antony he take care me and my family high recommend

Called ahead and they had my item I’ve been searching for the lady held it for me while I drove about 30 minutes to them amazing service

Amazing customer service Anthony Rivera gave me the best deal ever on a beautiful piece I’m so happy to have purchase in La Familia Pawn has the best deals

Long time I don’t come here. I moved and came back today! Shelly took care of me and she was wonderful! Help me get a nice tv and price! Thank u

Customer service Rep Shelly was awesome and the serviceman who sized my husband wedding band was amazing . Both very friendly and personable.

Excelente service. I am satisfied a 100% Shelly was awesome!!!