This is probably the best pawn shop in all of South Florida. The customer service, The floor presentation, the cleanliness and the management is top notch. This store is always willing to work with you on prices and will give you automatic discounts if you post a google review inside the store. They’ll literally buy anything off of you to help you out because of the Covid epidemic. Overall a great experience.

Today i stop to look for a TV and i eneded up buying a camera for my home and a speaker. Rafael Velez took care of me very great as usual. Great guy and amazing personality.

I found a fishing rod n reel set that seemed like a nice set at a reasonable price of $39. They even let me talk them down to $35 so I left feeling like I got a deal. When I was at Walmart later on and I saw the exact rod n real for $24.99 and that was not a mark down or anything. So buyer beware of this business. I was told that they wont do anything so Im just going to have to be okay with being overcharged by these people.

I stop by the pawn shop today and I had a blast with Cassandra Rafael Celez and Zoraima Blanco . I got a great paint sprayer on layaway and was great. I got some got dogs and a soda and a great time. This place is awesome and is all clean . Thank you guys.

I just started selling items to pawn shops and this is the best place ever. I tried value pawn but was treated like I stole my own stuff. When I went in I was greeted by Armando. When I showed him the items i had to sell he gave me a great price for my stuff. He gave me even more than what I expected. Great experience will continue to do business at this location.

I used to own a pawn shop. However I still buy at pawn shops and Cash America on 192 is my favorite. Maritza is a wonderful person to work with. She treats everyone with dignity and respect. She always offers if you cant buy it cash today you can put it on layaway. And I have bought a lot of jewelry from Cash America through her. All the employees there are great I give them a thumbs up. 👍

Friendly staff who were more than willing to help. Ask for Armando! I purchased a bike there and got a great deal, he was super patient. Even when I asked to look at almost all the bikes! He patiently helped me find the bike I needed. Will definitely go back..

Alysia is amazing I have been going to Cash America for Over 4 years I buy all my electronics here. I will never go to Best Buy again. Thank you for always being so helpful and nice. Keep up the great work

There is a great worker in Cash America by the name Maritza, she makes should that people get what they want to purchase at a reasonable price. She is outgoing, smart, friendly and outspoken and best of all, she knows her merchandise. I will let all my friends know about this place. Oh, the environment and atmosphere is great. Cash America you got a winner!

Ive always been hesitant about buying or selling at pawn shops but i have to say once i walked in i was greeted with happy friendly smiles. I went to buy a lap top for my son was helped by Alysia. She was very knowledgeable and knew exactly how to help. She offered other stuff in the store.Great service thank you Alysia my son loves his lap top.I always recommend this pawn shop.Yes i have been back and will continue coming back.

This place is the best pawnshop in Florida. Helpful great people always willing to help all. Friendly awesome service. Been going there 10 years. Will continue to go there. Just great great staff.

The assistant store manager is amazing great customer service exceeds my expectations always friendly and willing to help ! I love shopping there... I live so far away but for great service I will do anything. Store is very clean and organized too!!Thanks,Marjorie v

Store is clean and well organized! Great and friendly staff. Alysia provided great customer service and was really knowledgeable about jewellery. She helped me pick out a amazing ring for my wife.

I enjoy going to this pawn shop because of the professional service I receive especially the help I received from Maritza. She’s so out going and made me feel comfortable there. I will continue to come to this pawn shop and recommend it to my friends and go to Maritza because she knows what she’s doing.

Best place to go to if you want a loan. They are more than fair and have taken care of me during crucial moments of my life. Ask for Maritza because that lady is real and she will help you as long as you keep it real.

Happy to leave a review for Maritza As she makes sure all my needs are met. Her customer service skills are top of the line. She wears a smile that can make anyones day great 😊 Thank you for always making my shopping a good experience!!!

Truly the best pawn shop in Kissimmee when it comes to customer service. Every time I deal with Omar I feel like he is truly concerned about my needs. The whole shop has a family like atmosphere. Kudos to the leadership!!!

Went here to get a room a.c. for my mother in law. She isnt really easy to please but Alysia made sure she had a good price and had us out quick. Definitely recommend people to go here.

Now this is what customer service truly means!! Today I stopped through just to browse for a new TV but I wasnt actually planning on getting one today. But from the moment I walked through the door Alysia (Lead Pawn Broker) greeting me with a friendly smile and help walk me through a few options to buy. Needless to say I walked out of there with a New 50in Samsung TV at a Fabulous price. I will definitely be shopping there again.

Great customer service, always a fun atmosphere. Very fair with their prices. Willing to go the extra mile to help you..awesome place.

I currently have a loan with this location which has me there every week to make payments. All of the staff here is always very nice and friendly especially Alicia. She is always willing to help me with a smile! So Thank you for all you do!

OUTSTANDING IN EVERY WAY!Maritza Perez assistant manager is one of the greatest when it comes to this Pawn her experience and customer skill will keep you coming back for more great deals.I would highly recommend cash america pawn for anyone who wants to purchase genuine pre-owned luxury merchandise. They are the real deal and definitely can be trusted.Thank you for making a believer out of me! I will definitely purchase in the future!

Great service! Every time I walk into Cash America Alysia is always there to assist me with fast and amazing help! I’m always happy with my results!

Great customer service! The store is always nice and clean, with upbeat music and a fun atmosphere. Ask for Omar, he is always willing to help you!

Alysia always has help me with all my sales. She goes beyond the call of sales to make my wife and friends have a great experience in cash America. Keep up the great work.

Good ppl decent items but sometimes on the high side. Also there estimate on pawns are low at times.

Love the store, love the people, love the merchandise offered.Always good vibes, and true passion for what you do. Keep it up!

RAFAEL IS THE BEST! Just bought an hp laptop for my little sister and he was honest, helpful, and truly a delight!!!! I recommend if you go to this pawn shop l, definitely see him!!!!! AMAZING!!!

Always visit the store and have a great attention my dog love the manger Leslie and Rafy the pawn broker, Omar and Marita are awesome too. The store always clean . Thanks guys.

Cash America is great maritza assistant manager as great skills and care for her customers, she attentive, loyal, and unique.. I can send many of my friends to her and to her store.. cause I know she will satisfy them.. thank you ...

Great people great customer service best loan rates in town, Omar took great care of me today but they are all always good to me. If you dont have the money to come back for you goods just call them and explain your situation and they will help you!

Omar.... is the best. Hes is very attentive to his customers. He has great customer service skills.

Armando, Zoraima, and Aly are ALWAYS courtesy, kind and respectful. They are very knowledgeable of all operation procedures and will do there best to work with you. I have been dealing with them for years and refuse to take my business anywhere else. Thank you guys.

I have been using this shop since 2006 and their are a lot in the area but I like this Cash America location the best. Their prices are very reasonable, their customer service is excellent and have a amazing selection! ATeam: Omar, Maritsa, Rafael, Armando, Alicia, Zoraima and Leslie are the best!

By far the best customer service from Alysia! Had me in and out the store with no problems. Go and see her!

This was my first experience ever shopping at a pawn shop, but it definitely will not be my last. I drove an hour just to work with Maritza, and I was not disappointed. I’ve saved up to buy my son a necklace for Christmas and I mentioned it once at a party that i attended back in July . Maritza offered to help me when the time was right and told me to just come visit her at the shop. Well the time was right and I made my way to the shop and she did exactly what she said she would do . A lady of her word, she gave me a great deal and listend to what I wanted. Not once did I feel rushed, which is great ecspecially after I’ve waited and saved so long. I cant wait to see the smile on my sons face this Christmas! Thanks Maritza and Cash America Pawn you definitely have a returning customer with me :)

Absolutely unprofessional staff I took my ring there to have it appraised without asking they took a file and dug a Groove in the ring. I had to follow them to another Jeweler and they wouldnt even give me gas money in my truck to follow them all they did was paid to have the ring resurfaced and I lost a tenth of a gram on my ring.

Best pawn shop in Kissimmee... the staff is friendly, helpful and most important I always walk away with a great deal, its a pleasure to do business with Alysia and staff. Thank you

I can’t believe I brought a watch that cost me 1,200 and they want to give me $50 dollar I went to the one in obt they offer me $200 but this one 192 I never going there again those people they don’t know what they doing there

Amazing customer service, rafael treated us well and gave us a great deal come and check them out. Im definitely a satisfied customer.

Just spent my Day in cash America, Never fails best customer service starting from the manager Leslie to the assistant manager martiza. Great quality merchandise, very fair on the prices I highly recommend great customer service . Will continue to support this cash America..

This pawn shop is amazing! Ive been a customer for years and the assistant manager Marita always makes you feel welcome and makes sure the customers are satisfied.

I dont go to any other Cash Americas but this one. If you go, ask for Maritza. Her customer service is very welcoming & accommodating, & its a great experience every time I see her.

Alysia is super friendly and helpful! So glad we found this pawn shop! Thanks guys

Best pawnshop in Kissimmee! The customer service that is provided makes you feel welcome and Alysia helps me everytime I go in with a smile on her face! Would definitely recommend!

Very nice & friendly store, all staff are great,Omar was very helpful with my purchase. Definitely will keep coming here for future purchases

Rafael looks so like Marc Anthony and always with the smile shining the whole place and giving me good attention . Store very clean and awesome music.

The workers are so nice and helpful. They helped me find exactly what I needed and gave me a great deal for it.

Omar great customer Service. Will recommend it to everyone. Clean Store. Very friendly.. Thanks Omar and team!!!!

I have been going here for years and get great customer service. Maritza is the best, always very helpful.

Staff was friendly ... The store was in order and I felt vary welcomed when I walked in management was what I expected great store would visit again .....

The Store looks wonderful The customer service is great my favorite shopping and loan center.

Love the service in cash America especially maritza she is very helpful she always gives me good deals and I always end up going home happy thank you

The worst experience in a store staff kicked a guy out for having glasses and discriminated against him in front of everyone sad for him. He looked like a good guy he maintained his professionalism against a manager that has no professional experience.

They now offering 10% jewelry loans and their staff is trustworthy and their store is like no other.

I had a pleasant experience at Cash America all the staff is knowledgeable and cortious came looking for a wide selection of TVs and they helped me out thanks guys

Amazing service everytime I walk in I get greeted by Alysia, with a smile and friendly service. Keep up the great work.

Now doing 10% on jewelry loans ! Best staff I have seen in a pawn shop before !

Omar is a good person he was very nice with me and I really appreciate his service

Rafael is the best guy in the store and he is allways with me and the service is exceptional the store is always clean and the customer service for everyone is always perfect

Thanks to Rafael or the good service he give . Def I’m going back.

Best pawnshop in kissimmee Omar has been here since i started coming to this shop and hes the best !

An assistant manager is a leadership role with good people skills and a strong attention to details in all she does Mariza is amazing she Friendly,Responsive,Patience,Respectful,Honest, Does her job great.Customer Service is a plus for me thats why I go ther because of Mariza always smiling. SHE IS AN ACCESS TO THIS COMPANY,SHE MAKE COMPANY SHINE . Thank you Jackie R

Rafael was very helpful and very friendly. I will definitely be back.

Amazing customer service, had an amazing experience and would definitely recommend going to Alysia :)

Omar and Alysia are the best and very helpful with anything i need ! Would definitely recommend

Great service at this location. Ask for Zoraima, she is very helpful!

Had an amazing expierence !! The staff was so nice and helpful ! Martiza acknowledge me right away, making sure I was well taken cared of. I definetly recommend this store for good deals and great service just make sure to ask for Maritza !!

Zory have been very pleasant well knowledgable and very professional I will tell all my friends.

I love Cash America I come all the time. Zoraima was very helpful and gave a great deal on Blu-rays!

Really good customer service.... would definitely come back if I need to loan some things

This store always looks great. Great staff too!!

This location has amazing deals and such am amazing and friendly staff.

Best pawnshop in town, Omar has very good customer service skills !

Alysia, Rafael, and Mari are amazing. Great service from great people.

Alysia was awesome! She was on point with answering all of my questions.

If I could give less than one star I would. This place deals in stolen property. I found something that had been stolen from me back in October 2015 in a side room. When I approached management with Osceola County Sheriffs department, the individual became immediately and visibly nervous and uncomfortable. They lied and said my property had been there for 2 years and produced a HAND WRITTEN PAWN TICKET TO THE POLICE! ARE WE IN THE 70S? Who creates a hand written pawn ticket? Beware when shopping here. You might be buying hot property...

Staff is great service is great I always go to this pawn shop best one in town

Wanted to tell Alysia thank you for the help. I will definitely come again

I got a sweet deal on an onkyo 7.1 system!! This place is amazing!!!

I have been dealing with this company for at least 10 years Never had a problem if I had to bring something back they honor their policy and exchanged it or refunded it. I have bought and pawned times no problems keep up the good job

Love this place.....great staff and very good prices. Have been coming here for years....will continue coming for many more!

Excellent staff good customer service and great and lively atmosphere

Love this store! Great management and vibes!!!!! Plus great deals!!!!!! Alysia is always so helpful, definitely go and see her!!!!!! 😀

Young girl by the name Aricel has the worst work ethic I have ever seen, sneeking around making phone calls on her cell phone and texting. Left me unattended for nearly an hour. Also the Store manager here is useless. Always walking around with a nasty look on her face.

Leslie and the staff are amazing I couldnt ask for a better team!!!!

The best crew ever. Especially Rafael

Love coming to this cash American pawn the staff is very friendly and the store looks amazing i have been a customer for several years and nothing change everyone is so helpful and the prices are great

Great service and well mannered employees.Goes out of the way to help you out.

I love it great staff thanks to. Omar,sorayma, and the rest of the staff thats not there no more...The new ones there they need a lil bit of more experience,in that business, overall great team great store ...Una tienda animadora buen trabjo (remodelar tienda) selo merece

This store is one of the best, Alysia is very helpful !

Only wanted to give me 25 dollars for a 500 dollar impact wrench didnt even look anything up. What a rip off will never go back here

My experience was great and Alysia was a big help!

Decent place, loud music, i didnt mind it too much. Asked for Ricky, had talked to him previously about a tag heuer, condition and price. He told me to come in so we could make a deal. I drove 30 mins out and when i get there he dosent want to honor the listed price, not just that he gave me a price double the advertised price. They just wasted my time just to get me in the store and not EVEN honor the adverstised price. Kinda sucked. Hope they get better with their ads. Or just dont advertise.

Zoraima,Alysia and Omar is the best and very helpful !

Omar,zoraima,maritza excellent group work

Spent 30 min. waiting for service and didnt get no assistance. Guess thats half an hour of my life im not getting back.

Great experience very friendly staff very helpful

Completely scummy business. Manager refused to sell items on the grounds she was saving them for her husband ( who was getting her tax return). Obnoxious music, rude staff; stay away!!

Best pawnshop in town, Omar is very helpful