Lou Fusz Toyota Service Center
10725 Manchester Rd, Kirkwood, MO 63122, United States
Lou Fusz Toyota Service Center

Review №1

Thanks as always Lou Fusz for the fast and efficient service. Special thank you to my service advisor, Mindy Williams. Always helpful, always smiling!

Review №2

A good place to buy your car Ive been buying cars there for years

Review №3

Charged me $160 bucks to diagnose a problem. I was okay with that, but they diagnose it completely wrong.Another mechanic fixed it for half the price that I had paid for the diagnosis.

Review №4

Great! They had coupons. & when they found an issue that was covered by warranty they recognized that & did the work for free. & its a 6 year old car.For the past 16 years Ive found Lou Fuse service to be very accommodating.

Review №5

Very disappointed that it took an hour and 40 minutes to change oil when I already had a scheduled an appointment. Also had a 21 Multi-Point service inspection but the page was not filled out so I dont know if everything passed or if anyting needed attention!

Review №6

Couldn’t have been more pleased with the quality of service. Got new tires installed and balanced on my car within an hour!! That’s unheard of, especially when the station was busy. Extremely competitive pricing. Definitely will be coming back!

Review №7

They acted like they didnt want to help me. And they didnt!!!!

Review №8

It was a wonderful experience for my first time visit Andrew is the gentleman who helped me and did a wonderful job and so up beat and kind. Everyone else there were very nice and welcoming and made sure I was helped.

Review №9

The service was great however the salesman on the showroom floor were non-existent p

Review №10

Brian at Lou Fusz always takes great car of our family and our cars. He is honest and direct about what work needs to be completed and what can wait for another time. He gets us in and out and on with life quickly and painlessly.

Review №11

I had a great experience with the sales guy here. The sales manager was very nice and professional as well. Everything was great until I got to the finance guy, he tried telling me everything he could (even lies) to up sell me. He took advantage of me on my interest rate big time. I just wanted out of there and my sales associate was so great I did not bother to complain. I would buy from them again and will refer family and friends. Next time I will just bring my own check and skip the unnecessary headache from financing.

Review №12

Excellent service and great attention from the staff. Dan Vanfleet was extremely nice and personal, taking the time to tell me exactly what would be going on with the work to my car and would see how I was during the wait. I have a Honda but will definitely be bringing my car back here for future service needs. Great job to ALL!

Review №13

Have used Fusz for years through several wonderful toyotas. They are so courteous and prompt and always make it convenient for me.

Review №14

From entering the service department ramp to the rep Travis that has assisted me on my service visits its professionalism all the way.

Review №15

Exceptional service. Actually it’s surprisingly good for a repair shop. More than Fair on everything. Absolutely recommend

Review №16

Great fast service!

Review №17

Professional fast and fair

Review №18

The valet service is a great option during this covid pandemic!

Review №19

Warren Hamilton very prompt service, got service with a smile, did an extra tightening assist, very professional!

Review №20

Service center is second to none! Bought my first of 3 Toyota vehicles from there in 2005 and have always had a great experience!

Review №21

Had a great time they did a good job on my oil changed and they checked my car over very carefully very pleased Scott took a personal interest in my car

Review №22

I feel I get honest answers when I bring my car in for oil changes and they recommend services that are needed. It keeps my car running!

Review №23

Always positive experiences at Lou Fusz

Review №24

Very good. Pricey at times but Excellent. They know their stuff just watch for what can appear to be unnecessary needed work.

Review №25

Lou Fusz Toyota service department is terrible! They are combative and unhelpful. They refuse to answer direct question and give you attitude. If you are looking for an absolute terrible customer service experience, look no further.

Review №26

I have been taking vehicles here for years. Great service, I have never had any problems.

Review №27

They found my problem and fixed it . They kept me informed from time to time .

Review №28


Review №29

Excellent attention, the staff friendly.

17 Photos
4.5 Rating
  • Address:10725 Manchester Rd, Kirkwood, MO 63122, United States
  • Site:
  • Phone:+1 314-310-6899
  • Auto glass shop
  • Auto air conditioning service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car inspection station
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
  • Wheelchair accessible entrance:Yes
  • Oil change:Yes
  • Mechanic:Yes
  • Appointments recommended:Yes
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