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7-Eleven
1601 E Cass St, Joliet, IL 60432, United States
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7-Eleven
Comments
Li
Review №1

The bathroom here was disgusting. Stopped at this place off of I-80 to use the restroom and get some snacks. Seriously, clean the bathroom if you are marked as a stop on I-80 - a lot of traffic will come here to use it, so make it nice so it doesnt hurt your business. We didnt buy snacks because it was so gross

To
Review №2

Terrible service Nane was talking on the phone. Three different times now. Caring about her friend and giving stuff away

An
Review №3

ALL cashiers are VERY RUDE...managing their phones not the buisness

Le
Review №4

Friendly. Reasonable beer and liquor for a gas station. Good gas prices and quick bite options you can even use your LINK card for certain lunch items. And to top it off my ATM withdrawals are FREE here 🤗

to
Review №5

Amy has a bad attitude and gives free stuff to her buddies, while entertaining guys that hang around

Sp
Review №6

Store has very horrible customer service...Advertising prices arent honored will never shop here again....Go to another GAS STATION STORE

J
Review №7

Gas station can get crowded. Quick service. No sign of condoms. Good drink prices. Smokes are not bad either.

Ca
Review №8

Terrible customer service from the manager regarding a purchase after reviewing my receipt. The staff at the location stopped wearing face mask and still deal with open counters with food not pre-packaged.

Lo
Review №9

Absolutely terrible!! The cashier was extremely rude. I was buying jolly ranchers that clearly had a price tag of $2.49. The cashier was over charging. When I called him out on it, he said I was wrong, even after I showed him the tag. He said I must of switched it to say that price. I can see why this place has bad reviews.

Ga
Review №10

Bathroom out of order, feels like a high-schooler hang out. This owner should be fired. Bathroom out of order for months

Ur
Review №11

They answered me i ask do u guys still selling beer and they make fun of me saying what kind do u need dog/cat/pig making fun still not funny

J
Review №12

The store owner is an amazing man.

Jo
Review №13

I went to call the store to check up on my order and when i asked the guy about it he hung up in my face! when i called back i heard a worker in the background say anwser the phone or they will keep calling with means he hung up the phone

Bi
Review №14

Privately owned. HIGH PRICES. They set their own prices. THE OWNER IS TOO CHEEP TO PUT A COVER THE GAS PUMPS. If its rainy or snowing your getting wet. The employees are very nice but that dont make up for the owner short fall. I live blocks away but will not shop there to be overcharged.

Mo
Review №15

The owner is recist and he is Asian guy be careful with him I have never seen this kind of person. Someone has to take action against him. I am not at all happy with the service he offered to me. When I ask him to make food he is not at all willing to co operation. I humbly request 7-Eleven to take away the business from him this is not the way he should treat with the customer I came to the store at 10:15am-10-25 please look the footage so that you will come to know the reality about how he is treating with the customers.

Al
Review №16

Never again!!! We were in a long line!! It was very hot out so of course were going to get some slushies. Now I go there a lot and I always see people when they pay for their slush they go refill it. So just to be safe we asked the lady and she had said yea go ahead. So we did it and the owner came running saying No you cant do that! He said that very rude to us. So we were getting kinda mad of course because all the flavors were out ACCEPT the coke slush!!! The owner was very rude!!! So disappointed!!

Po
Review №17

Its really nice place . Clean and good service

Ma
Review №18

I would give this 3 stars because it has a stupid rule about your not allowed buying gift cards at night.It is one of the most stupidest rule I ever heard.

Za
Review №19

If there was a negative it would be -100. Worst service ever! They wont get a penny from me EVER! Owner is a pure a-hole and one day he is going to be ignorant to the wrong person and may God have mercy on him. I wont feel one inch of remorse. Ill drive 20 miles away to be treated with some damn respect!

Ju
Review №20

After 5 hours of towing cars came here to use bath room cuz I had to take a dump I asked the cashier on shift if I can use the bathroom and the cocky cashier looked at me up and down and then he told me no, no public bathroom idk if it’s because I’m Mexican or maybe cuz of how I was dressed I’m not here to play the race card nor to attract attention anyways I was like alright I’ll rememeber that then left moral of the experience is don’t make decisions based off of appearances not everybody is out to hurt you

Od
Review №21

The woman at the counter yelled and cussed at my family when we asked for a bathroom. Avoid this place if at all possible.

Au
Review №22

Horrible the owner is rude, Cheap and writes his own prices never going here again. My kids were upset and so was I, the slushees we’re broken I hate this place.

Jo
Review №23

No bathroom. no no bathroom sign. waste of my time

hu
Review №24

This place is ripping off people, on everything but mostly on cigarettes and liquor their labels on items say a price, but when they charge you at the register gives you a higher price, whomever is the owner of this franchise should reevaluate their employees. I believe someone is taking advantage, they dont even want to give receipts their excuse is the system is down.... Or outta paper...

Jo
Review №25

They have a Sign Monster Energy 2 for $4, but when you go to check out they charge you the regular price. When I pointed out the huge sign, they said i cant do any thing about it That was the owner by the way. The place is dirty and the parking lot is nasty filthy. UPDATE 8-20-18 the store has gotten a bit of a facelift a remodeling of a type, so it doesnt look as dirty, I drive by often

Br
Review №26

The service is horrible! The slushie machine is broken! The owner is cheap! I live close but I will never go there again! Unsatisfied!

Le
Review №27

Lost alot of business from my family. Do to faulty pumps spraying gas everywhere. And paying out of pocket. Thanks for nothing 711

Ro
Review №28

Van broke down. Wouldnt start. Big signs vehicle will be towed. Another customer said I be towed away. Owner gave me 24 hours to get my van.

su
Review №29

Terrible customer service and Management there is horrible. Lottery is always down or broken. Bathrooms out of order. Management needs to follow up on these issues.

SE
Review №30

Very careful with this place the food its so nasty one of employers is cleaning his nose and touching the food and also - bills and coins no glovesVery careful with this place, the food is so unpleasant that one of the employers wipes his nose and touches the food and also: bills and coins without gloves

Information
34 Photos
30 Comments
2.2 Rating
  • Address:1601 E Cass St, Joliet, IL 60432, United States
  • Site:https://7-eleven.com/locations/il/joliet/1601-e.-cass-street-27947
  • Phone:+1 815-726-2133
Categories
  • Convenience store
  • Gas station
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Delivery:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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