Kind of disappointed that Storage Express hides behind the fine print when listing dimensions of the units. My 5x5 unit is actually 50 by 54 instead of the full 60 by 60. A few inches might not matter on the larger units but thats a significant percentage of a small unit. I would have gone straight to a 5x10 if they were upfront with their actual dimensions. Check your unit in person prior to booking if youre on the fence about what size unit you need.

I had an chest of drawers and set it beside the dumpster for someone in need. I was charged $25.00 for leaving the chest beside the dumpster. There is a very small sign behind the dumpster saying personnel use. Had The sign been larger it would have been noticeable. And could have prevent this review. I will say the facility is clean and well kept.

I felt better when there was an Associate living On Site. Without that, it feels less secure and small trash items are beginning to collect.Fix this.

It used to be 24 hour accessible but its not anymore. Now they close their gates at 10 pm.

Its was great highly recommend everyone to use.great prices

Great place. Easy process and good customer service!!

The facility is great. The customer service is not stellar.

Youre the Best, This my 2nd Storage, and Im recommending anyone & everyone to YOU😊

Fantastic experience across the board.

Very easy to do online to pay for and to find get access into storage price with insurance is amazing and best I found got 1/2 off 1st month everything was exactly as stated highly recommend and thanks Tyler for helping me make it so simple and convenient and fast no stress no mess no fuss appreciate you

Great costumer servuce ..

Clean well maintained great customer service

Comfy and quiet. Considering whats all around it. Easy to organize my unit.

I have had my storage unit almost a month and have been there several times. So far I like it. I would give it 5 stars but the unit I have is on the inside and the lighting is not so well. It be a good idea for the timed lights on the inside to be in the units as well. Very clean and the customer service I experienced when setting it up was very great and the lady that assisted me was very courteous.

Everything is great! I was able to purchase a lock there and I enjoy the use of the space. The location is definitely organized and efficient. Thanks for a good storage product.

Very accommodating. We had trouble opening our new unit, so they rented us a new unit and threw in a free lock for our trouble.

Great customer service with 24/7 access... great location....I would definitely recommend this service to others

Yes you all are getting a complaint filed and my stuff is coming out if storage you lied you did not tell me you was only waiving the insurance on it I cant make 2 payments for this month that guy was rude too.

Zack was extremely helpful, thank you for helping out on such short notice!!

Best storage in town cheap and it has a variety of sized storage space

Getting the unit was very easy and convenient. Thankfully we only needed it for a month. However, after only ONE month, our things were wet from the dampness the unit had. Things are rusted and furniture will need cleaned. When you rent a storage unit, you should not have to worry about outside elements like moisture or humidity. Very disappointed. Phone call made to corporate and no return call has been made.

D PittsThe customer service is great...the lady that assigned my unit was funny and very detailed...the guy that talk to me about where to mail my contract was very informative and kind...the space is just what I needed and the 24hr access works for me.

Storage unit and access is great however the person that lives onsite is very rude and I store my Harley here and was told one day after taking my bike out that I cannot leave my vehicle there on the property, however I can leave my Harley there, Makes no sense to me as I asked one of the employees and he told me where to park my vehicle. Then I get told this SO WRONG

I have moved some things in my storage unit Im very happy with yours service

Open 24 hrs incase youve been at work all day who in the hell wants to rush to get to storage because they close at 9pm? No One which is why!This is the Best and most affordable accommodating storage facility ive ever used!

I have had my storage for a year now and have had nothing but excellent customer service. I thought I would be leaving but now just need a smaller unit and the transition is so smooth.

Very great staff been very hospitable absolutely love them

Great prices.thanks Storage express 👍

The location of my unit was not easy to find because it inside a box like area where you had a open a door that had 3 other units inside of it. My unit was cornered to the right so it was hard getting big items in like my couches and dressers.

Nice clean units 24/7 customer service and i like the modern business model for getting a unit and paying at each location. this review is for the location in Noblesville not 42nd St. the 42nd St. location is old and dirty with a high curb and I would not store my antiques in there.

Easy online application

Perfect service

Great customer service!

Great, convenient service!

Clean and secure storage

Been there 5 years

No problems

Manager was rude.

Awesome prices

Miss the old management.

24-hour access

Cheap and clean

Awesome