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KTA Super Stores - Downtown
321 Keawe St, Hilo, HI 96720, United States
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KTA Super Stores - Downtown
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ca
Review №1

Great store. Fresh produce is the best on the island. Everyday prices are unbeatable. Thanks

At
Review №2

Super convenient to pop in here to grab a few grocery items since their location is in the middle of town, next to the farmers market.

Lo
Review №3

Good older grocery store. Has good produce other fresh products.

GO
Review №4

We need Blueberry Chesse pies at downtown kta.We need more bakery kind of foods or deserts as well.

Da
Review №5

I Love Shopping at this store Cause their food are fresh and Lots of good Items they always have the kind of food I want and Dry Goods too. Thank you K.T.A. for having helpful Services and friendly Cashiers and Staffs and Everyone whos working there. Thats a great place to shop at ! 👍💖

Da
Review №6

Parking lot torn up. No access to handicap parking. Guard at door yelled at me for walking in the exit. Told no entry, but would not tell me where entrance was until I asked several times. It is very unclear with parking the way it is. NOT VERY HANDICAP FRIENDLY! Will never go back!

Ph
Review №7

Fresh produce is good. Store is very cramped and could do with a refresh of the decor

Ju
Review №8

Wow nice aloha people greet you here. Everything you need right down town Hilo.Fresh poi!

Vi
Review №9

I always shop at anyone of the KYA stores, very convenient and it always Careys items other stores dont have and so affordable too, friendly and helpful...

Ma
Review №10

Unfortunately the store was very crowded the employees were not that friendly and the customers looked at me like I was from outer space....

Pi
Review №11

There are terrific workers at KTA very helpful, and courteous.

ja
Review №12

Hmm what to say - you have enough stuff to buy but... it looks nobody takes care about hygiene in this store... look to my photos to see more. Will definitevly not shop in this store.

Br
Review №13

I like the fact that even though we have been in the middle of a pandemic, they were pretty much the only place that would still allow the public to use the restroom facilities.When you gotta go, gotta go. Lol.

Ka
Review №14

The frozen shrimp tempura is delicious

Ro
Review №15

Excellent & E Z 2 find items & helpful staff

Je
Review №16

Small KTA. Has everything you need! Friendly service.

Jo
Review №17

All KTA on the hill area, excellent stores and employees.My mother and grandmother shopped at the first KTA open in Hilo,many many moons ago.My parents and grandparents lived on Piopio street before the tidal waves way back when.Thank You for being here and growing and humbly carrying on the old style local ways. THANK YOU, Sincerely John Goodman.

ka
Review №18

Very friendly workers and always fully stocked.. thats my favorite store to shop

Lo
Review №19

Covid restrictions currently in place means limited capacity, masks required, and hand sanitizer upon entry. The entrance is monitored by security to ensure compliance. Only one of the two entrances is being used during Covid. Not a huge store but a decent selection of items. We made sure to grab fruit that has already been cut and prepared to keep at our hotel.

Ke
Review №20

Great service and fresh produce.

Sc
Review №21

Small grocery store with good selection of products. Takes less time to shop since small.

ka
Review №22

Love this little store with the big inventory!

Ki
Review №23

Small and typically crowded. Good produce. Convenient downtown location

Ma
Review №24

Ive been shopping here for many years the workers are friendly and its fast and convenient

Ja
Review №25

Very nice people. Great selection. Cleen an cool. Right in the center of Hilo and a very nice parking lot.Theres allso a couple of great gentleman that run the lot very helpfull they make it safe . Thankyou allways found what I needed.

Le
Review №26

Always a great experience. Great fish selection for a smaller supermarket.

Ki
Review №27

Absolute worst customer service I ever had from one of the woman cashiers working. I would advise this location to reevaluate the people they have working. As a retail worker myself, my boss would have fired me on the spot if I treated customers the way she did. NEVER shopping here again.

Wi
Review №28

Have all your needs in a store.

Do
Review №29

A smaller KTA but has everything you could possibly need..

mo
Review №30

Cant believe this place still exists.. Its like stepping back i to the past..

Do
Review №31

Good for groceries

Mi
Review №32

Conveniently located in downtown hilo. Decent selection and prices.

de
Review №33

Friendly staff, good selection of foods and dry goods, nice array of Asian foods and snacks. Great place to shop! THANK YOU FOR HAVING PLACES TO SIT TO WAIT FOR RIDES! Many stores don’t offer this making it difficult for some of us . 😊😊🙏🙏

Sh
Review №34

Fresh variety of foods sure to meet the needs of most household chefs. Grass fed beef. Small store that is well organized and has seriously nice staff. Love how quick I can get my weekly shopping done. Ample free parking with security guard.

Ve
Review №35

Always appreciate KTA

Bi
Review №36

Pricey but exceptional in product variety.

Br
Review №37

I sent a message regarding how I was treated by 2 employees at this store 3 weeks ago..I have NEVER got a response. I was at the store while visiting the island as I needed to buy some groceries, including ground meat. Being environment conscious, having my own bags and containers, I asked at the meat counter to have my meat placed into my OWN container or re-wrapped in paper. ALL the meat I buy in Ontario, is wrapped in butcher paper which can be composted or burned. After explaining TWICE to the men in the meat dept. that I did NOT take plastic, foam trays or meat diapers, (and the reasons why) I was faced with eye rolling, shaking of heads and under breath comments. I asked for a simple thing to be done to LESSEN the amount of garbage on an island I do not even live on! I was faced instead with ridicule. After a few minutes, the meat guy took my tray and went into the back. He came back out with the meat wrapped in paper and then wrapped back in the plastic! After getting to our rental home, I found that he also did NOT remove the meat diaper! I found this VERY poor service..but I am shocked I did not get a response from the corporate office after sending them a message. I am currently on Oahu and will NOT frequent KTA ever again. The plastic crisis needs to be addressed. If we can do it in Canada, you can surely do it here!

ke
Review №38

One of my favorite shops in hilo, always a must stop before going home..

Je
Review №39

Love KTA favorite grocery food shopping store. Love their meat. And produce (local and fresh) plus their prices are very reasonable.... Highly recommended....

Do
Review №40

Good job

Mi
Review №41

Prices are to high compared to other stores.Costco is much better. Its worth the drive.

Ro
Review №42

My favorite store to shop nice friendly workers

YO
Review №43

Nice shopping experience friendly staff

Ly
Review №44

I love it! Good fresh island grown fruits and veggies. Fresh meats and the best snacks and bakery goods. The best mountain apple KTA drinks so refreshing

El
Review №45

Best grocery chain on the Big Island. Best grocer in town. There is a wide variety of items! Helpful, friendly staff. Good Prices! Fish and meat selections superb and catered to local tastes. KTA really cares about their community. This makes me feel good about shopping there. Can get ready made healthy fresh meals at a reasonable price. KTA does so much in a small space. Always a clean environment.

Cr
Review №46

Good location and plenty of options. On the smaller side of what I would call a super market. Plenty of fresh produce, good selection of fresh meat, etc

Ro
Review №47

KTA Downtown is great! Friendly workers...yummy produce!

Ma
Review №48

Love this KTA, but I have to say that its been a couple times now that Ive become ill after eating poke from here. Ill keep coming back for the awesome selection of vegetables and friendly service though!

Da
Review №49

Best market in the area. They have almost everything that you could want and many local products as well as a great Asian food selection. Many brands of beer, wine and liquor. Seafood, deli, and bakery departments. Friendly and helpful staff. No membership or card requirements. Good sales if you know what you are looking for. Many health food items are available as well.

An
Review №50

Upon trying to purchase alcohol, the associate called me a white pig, and proceeded to kneel on my neck for 8 minutes.

Al
Review №51

Local fish, frozen and fresh highlight this delicacy oriented grocery store. With fresh dairy and produce abound here, youll be satisfied. A little variety of Oriental cusine found here as well!

Va
Review №52

Like going to this Down town KTA way last ppl and they have everything you need like the Big KTA in Pauianko!

Li
Review №53

Young, friendly staff. Original KTA store makes you feel like you took a step back into a timeless travel warp. This is the heart of Hilo.

Ja
Review №54

Great vegetables

Pi
Review №55

I can shop for my fresh vegetables and fruits weekly if need be, the prices are affordable and it helps our home grown farmers. Shop locally its the only way to go.

Ti
Review №56

Supper small groceries store

Je
Review №57

Amazing little supermarket. Super friendly staff. We lost a card in the store and someone turned it in.

KA
Review №58

Good,fast service

Tr
Review №59

Awesome choices and decent prices.

Tr
Review №60

Workers are very nice and friendly. I use to work security there, and even tho I had the privilege to meet alot of them, there still nice and friendly. Been going to that store since I was little. If I could define another word for KTA, simple, KEEPING THE ALOHA.

Br
Review №61

A good store.

Ca
Review №62

A wonderful relaxed and friendly shopping atmosphere ❣ Local favorites great choices available, fresh fish, fresh Deli, great produce (much is locally grown), Local meats, poultry, eggs, dairy and Bakery.. choices! Helpful store personnel ❣❣Ample parking with Handicap parking included. Weekly store specials.

PI
Review №63

Parking is garbage.

Le
Review №64

Established a Hilo store, & Branched out considerably have some of the best buyers for fish and produce in the market.

Ra
Review №65

Kta quality but limited selection

Jo
Review №66

Good place to stock up on drinks and snacks if you are visiting. The Ichiban Tako Senbe is pretty good

Za
Review №67

Quick and easy

Vi
Review №68

When I am on this side of downtown, I love to shop at KTA. The staff are very friendly and helpful!! If you are lucky, you can find some great bargains in the reduced fruits and vegetables cart.

Da
Review №69

Small but had the some deals.

Ro
Review №70

Good service

Ro
Review №71

Love this KTA. Smaller than the one at Puainako and feels a bit more friendly. Easy to stop in on my way home from work and usually easy to find everything I am looking for. Great weekly coupons too!

J
Review №72

Great Associates there& the cashier lady was very polite

Ke
Review №73

A friendly neighborhood supermarket where I can find usual grocery and Asian food.

tr
Review №74

Its small size but most convenient in Hilo. Especially good selection Asian food. Prices reasonable. Parking tight during day; can always park right in front after sunset. Local place. Staff particularly nice - lots of Aloha.

Ri
Review №75

Small store in heart of Hilo, reminding me of the grocery stores I visited as a child. Not a huge selection but most of the things you need. Clean, good parking, handicap accessible, visible security in the parking lot. KTA seems to go out of its way.

mi
Review №76

Nice local store people are very helpful, always try to buy local.when possible.

St
Review №77

We love our KTA.freshest produce, fabulous bakery and meat Dept. they are always having good sales and are a wonderful business that supports local farms other food products locally produced and support community projects. Their prime rib dinners are da kine.

Mi
Review №78

Simple grocery store that fits most of your needs. Most local foods and mainland foods. Kind staff with average wait times at lines.

Mi
Review №79

Awesome store. Great prices and many choices. Friendly happy people working here.

Jo
Review №80

They are always well stocked. Staff is always friendly. Could use more variety of vegetables, but what they do have is always fresh.

Ba
Review №81

Enjoyed our primerib sandwiches❣❣ so ono💞🌺🤙🏾🤙🏾😁

Je
Review №82

Its a very old KTA location. One of the first I believe in the middle of old Hilo Town. Parking is a challenge but sufficient. Most all the necessities anybody would need for a quick grocery shopping experience. Prices are higher than most grocery stores though which is the only reason for my OK rating.

Li
Review №83

Mr Tankguchi died in September of this year...so sad .. I remember when the other Tankguchi died in 1989? The best little store on the Island of Hawaii..Youre someone SPECIAL!!😍

Da
Review №84

Public restrooms, great place to shop for groceries, and close to the farmers market!

hi
Review №85

Super friendly folks and some nice selections of food

Li
Review №86

KTA is a great store with a wide variety of products. It is clean, and the produce is fabulous. The employees were very friendly. I will go back.

El
Review №87

Got in n out real quick n they were having a sale on what I needed, that is what keeps me coming back to KTA! I feel like they say, Special!!

Al
Review №88

My husband and I love this store! They have amazing customer service!

Ch
Review №89

Old original store, smaller than the other. Most employees are open, helpful, & graciously accepting of me & my Service Dog. But a few are more ridged in acceptance of non-locals & disabled exceptions; Me & my Service Dog are targeted for harassment from a few of these employees & management. These individuals are trying to label us with their prejudiced beliefs, bigoted feelings, & slanderous lies against our character.

Ma
Review №90

Local place you can find Big Island taste there. There is a long history with that community. I strongly recommend it.

ba
Review №91

Great variety, dont forget to keep your receipts and after 2 weeks, add the total up to get a free gift

Pa
Review №92

Nice selection, decent prices, great service.

Ra
Review №93

KTA! This is Hilos middle name! These people have been there for the Hilo people for decades! How do you express your feelings to them? You show loyalty by shopping at there store and experience there hospitality! I cannot say in words you just need to go! A must see and do!

Do
Review №94

Love the baked goods. Downtown sells portions for one, and the staff is always friendly and helpful.

Pa
Review №95

Number 1

Le
Review №96

Great local superstore for anything you may have forgotten to pack, or for preparing any fresh meals.

Cr
Review №97

Find what you need. Friendly staff

Na
Review №98

Who does not love the KTA’s but the Asian lady at check out that worked Tuesday morning wasn’t pleasant. Bad morning? She seemed like she was having a rough start. Yup. Yup. That is how she answered me. I Will Still try to come again

Ju
Review №99

Dirty. Staff often rude.

S
Review №100

Service is nearly non existent, crummy atmosphere, and abrupt help when you can find any. Prices are not necessity very good. More of a convenience store.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:321 Keawe St, Hilo, HI 96720, United States
  • Site:http://ktasuperstores.com/
  • Phone:+1 808-935-3751
Categories
  • Grocery store
  • Supermarket
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–6PM
  • Sunday:7AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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