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Gallery Furniture
1600 Browns Bridge Rd, Gainesville, GA 30501, United States
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Gallery Furniture
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Au
Review №1

Such a great experience! They were helpful but got everything done quickly. They even went to the warehouse and got the table that was in the box for us right then and there and loaded it up in the car for us. They have the BEST prices in the area, by far, and are even flexible on some prices. Highly recommend this store for anyone and everyone looking!

Je
Review №2

Had an amazing experience with Gallery Furniture. Excellent selection and super friendly atmosphere. Ms. Donna was helpful and the crew there expertly loaded up everything for us. We furnished a whole house with their help. Just great people! Highly recommended.

Bl
Review №3

Wife and I were looking for a Bedroom Set. Was recommended by a friend and we werent disappointed. Selection is over the top and quality is great. We opted for a solid wood king set and were not disappointed. Chris is a great floor manager and very helpful, he even hand delivered a piece after hours! 10/10 we will be back

ta
Review №4

Great place to find some deals on furniture, and the staff is nice and helpful. Chuck helped us find what we were looking for and gave us an even better deal than what was advertised. Highly recommend dealing with THE Wolfman!

Yv
Review №5

Didnt like the customer service lady, she had no personality nor any customer service skills. If you shop there ask for the owner Donna.. Lots too choose from for your house needs. I will return and I recommend this furniture store.

Ju
Review №6

Normally I dont write a review unless Im able to write a positive one. But I need closure. I think under normal circumstances, this is a very good furniture store. Im 83 years old & needed a power lift chair. Because I cant walk far and color & price were important to me, I chose to call six area stores to make sure they had what I wanted. Gallery had the best price and the color (beige) I wanted and Donna was nice on the phone. We drove to the store that very afternoon. (Sept 30). Donna was also nice in person, showed me the recliner shed discussed on the phone, calling it sand color. Another lady had come in before me and she mistakenly thought she was me. That lady bought the same chair, but in a taupe color, Donna said. I looked at that color when she was on a phone call. I didnt like it nearly as well, so decided to purchase the sand one. Donna and I chatted a bit and I remember her saying her 82-year-old mother needed one of these chairs. The chair (sku # TT850) was to be delivered later that day. It didnt come, so next day (Friday) I called and was told it would be delivered later that day. It didnt get here until after 7 pm, and I noticed it appeared to be darker than the one in the store. I was tired and thought maybe it would look different in daylight hours. However, the next day I was sure it was not the one Id chosen. When I called about it, I was told it must just look darker, but was the chair I ordered. I went online to the Steve Silver (Manufacturer) website and saw that the Sku# 850C looked the most like what Id chosen at the store. The color name was camel (which usually would mean tan) though. I printed it from the website and also took a picture of the taupe-colored one Gallery had delivered. Although they invited me to come to the store to look at the chairs, I didnt go until Monday, Oct 4th, taking both photos with me. I didnt expect the sand chair to be there...(there had been just one) and it wasnt. Donna, + the store Mgr and the delivery man were all 3 there. The Mgr showed me in Steve Silvers catalogue, that were just two colors...so I couldnt have received a lighter one. The two colors were 850 C & 850 CW. That proved nothing. The Sku # on my receipt stated TT 850 (no letters). My conclusion is that Sku # was no longer in stock and I had chosen the last sand one from a previous years stock. The bottom line is that the lift chair Id chosen was no longer there. Whether someone had come in right after me and purchased it (highly unlikely) or it was delivered to Donnas mother or another reason...all I know is that I didnt get the chair I wanted. Im very good with colors & have an excellent memory! They offered to come get it from my house, but whereas it wasnt my first choice, the chair color is not that bad, and it is comfortable & the price was right. Color is very important to me, though...so I would have preferred they let me pick out another chair in the lighter color I wanted. Instead, they tried to made me feel foolish by insisting the chair they delivered was I one I bought. That is not good business and in my case, at least, they do not work with the premise that the customer is always right! This was most likely a fluke, and under normal circumstances, Id say they are a good store! Like I said...I just need closure so I can get on with my life!

An
Review №7

I love their furniture so much, that every time I go there, I have to buy something 😭 😂. Donna and Marilyn are just the best people ever, but they people who works there are just amazing too! I love you guys! 🧡

Je
Review №8

Donna and Marilyn have been more than accommodating to me and my family for many years. I started buying furniture from Donna in the early 80’s and have watched Marilyn grow up. Always ready to help and service is tops. Good furniture with the BEST PRICES! Thank you Donna and Marilyn:)

Sa
Review №9

I would have to say, the attention that we were given upon our arrival at Gallery Furniture was amazing. The ability to make sure that all of our furniture needs were met and we were getting the best pricing around was spot on. The majority of our order was in Warehouse and we could have in a matter of days, which was great!!I did pick an ottoman to go with our new Living room suit that was not an in-stock item. I was told at the time, it MAY take up to 6 weeks, but typically it is not that long of a wait.However; after three months and weekly phone calls inquiring about it later, my ottoman was ORDERED today. They just dont know what happened, and I dont either. I would have thought, that after my 6 weeks and I started making WEEKLY phone calls they would have ordered it sooner.UPDATE: 2/27Little did I know that there were extenuating circumstances surrounding my order. THANK YOU Gallery Furniture for explaining the situation and correcting it ASAP. I truly appreciate your effort and attentiveness to my order, you guys went ABOVE AND BEYOND!

Me
Review №10

Lovely people. Excellent service.

Li
Review №11

We ordered 4 couches with electric recliners, cubbies to help us get organized, cup holders to avoid spills, & USB hook ups + 2 regular outlets. We love them! Thank you, Donna, & thank the supply representative for us!

Si
Review №12

Love coming here for new furniture! I’ve bought a dining room set, entertainment center and two different couch sets from here. Never disappointed with my purchases! They always have a wide range of different styles that’ll fit you’re needs. Ask for Donna if you go here!

Ch
Review №13

Marilyn is always a pleasure to deal with. The furniture is pleasantly inexpensive and its made remarkably well.

Sh
Review №14

This furniture store is a hidden gem in plain sight. I remember the commercials from back in the day with Ms. Donna and her father. “Ask for the Wolfman, Ask for Donna”. The building is basic and doesn’t have a showroom quality at all, more like a warehouse. But who cares what the building looks like?! Because if you think about it, when you buy furniture you are paying for the furniture as well as a piece for the furniture store. I believe that because the location doesn’t have the showroom you would expect at a furniture store that the savings is passed on to the customer. We have bought several furniture sets from Ms. Donna and her staff and everyone is always so friendly and helpful. Let’s not forget about the furniture- they offer big brand names like you would get elsewhere with discounts all the time. You don’t have to wait for a sale to get a great price here. I would highly recommend them. In fact, we often get compliments on our dining room set and people are shocked when I tell them where we got it and for how much. Give them a chance and stop in to see what inventory they have, if they don’t have what you want they will show you a massive catalog and online collection that you can order from.

be
Review №15

Donna is the best great prices and always so helpful. Her staff is also so nice too its the best place to buy furniture.

Da
Review №16

We got these couches and chairs. Dinning room table just beautifully addition to our home! Thank you Donna! ASK FOR DONNA!

Br
Review №17

Great service, helped me with everything I was looking!

Ma
Review №18

Very friendly and great proces

Te
Review №19

They have a big variety of furniture, different financing methods and folks are friendly and helpful.

Ja
Review №20

Absolutely love this place! Thy are like family. Never have to worry about a thing. Furniture is top quality and super affordable

Ge
Review №21

After looking in many stores, I found what I was looking for in this place, excellent service and quality

Da
Review №22

The only place I shop for furniture. Donna and her staff always find just what I’m looking for at an unbeatable price!

sa
Review №23

Everyone was so helpful and we got everything we needed at such a great price. We will definitely go back when we need more furniture.Thank you allSandi and Ashley ClarkAnd Yall dont forget to ask for Donna. ( bring back the old school) ;)

Mi
Review №24

Awesome people. Awesome merchandise. Highly recommend.

Ga
Review №25

Wonderful prices and customer service. Highly recommend

Sl
Review №26

We buy all of our furniture from Gallery. They are so easy to deal with no pressure and the best prices around.

Br
Review №27

I had an excellent experience at gallery furniture! From the great selection and the items they go above and beyond to make sure I got what I wanted if it wasn’t on the floor. Amazing customer service! I would recommend to everyone!!!

Ge
Review №28

If you need furniture, this is the place! We have furnished 2 dwellings with their help and awesome pricing and honesty!!

He
Review №29

I’m always going to ask for Donna! This place is family run and they always treat me right. If you need furniture go there!!!!! I’m so happy I chose a Gallery Furniture

Do
Review №30

Best place to buy your furniture!

Er
Review №31

Found exactly what I was looking for without breaking the bank. Folks there are super friendly. would definitely recommend for anyone looking for great quality furniture without being ripped off

Ch
Review №32

The prices are fair, they treat the military well, ask for Marilyn and Tell her Chuck sent you 🤗

Ka
Review №33

This place is awesome! Super friendly non-pushy knowledge staff at great prices. Couldnt ask for more 😁😁😁

Da
Review №34

Absolutely wonderful experience. I love to buy local and was referred to them through a co-worker. Donna and her daughter were so kind and willing to go above and beyond to ensure we had everything we were looking for. They also have several convenient payment/financing options. Thank you so much for your kindness and wishing you continued success.

Jo
Review №35

Friendly staff and low prices! They were especially great with my small kids. The kids loved seeing the turtle in the office and Donna was nice enough to let them go in and see the turtle up close.The delivery was wonderful too. I was expecting them to just deliver it and leave but they carried it upstairs and assembled it too.

Ro
Review №36

Great place for furniture. The staff are friendl, helpful, without the pressure. They have furniture in different price range and you really get your moneys worth. Two thumbs up.👍👍

Kr
Review №37

Great customer service and prices!

Ja
Review №38

Good folks working there. The store itself is filled with stuff, and what they dont have in store, they can easily get. I bought some bedroom furniture there and feel like I got a very fair price with delivery included.

Sh
Review №39

Great selection and prices. Best of all most everything was in stock able to take home today. We did special order a couple pieces!!

An
Review №40

Im a long time customer of Gallery Furniture and have always received the very best service. All of the staff is friendly, knowledgeable and eager to help! Their prices are phenomenal and cant be beat! They have a variety of furniture styles to meet anyones taste! Family owned and operated. I highly recommend this company to everyone I know. Dont forget, ask for Donna!

Je
Review №41

Easily the best experience Ive had furniture shopping. Great people who offer outstanding customer service and quality products for a very reasonable price. Would recommend this place to anybody and everybody!

be
Review №42

Love this store. Everytime we go they are so nice and they have super great deals. Thank you Gallery Furniture

Tr
Review №43

Donna is the best!

Ma
Review №44

Gallery Furniture has never been anything but amazing with exceptional customer service when I am in store and having items delivered. My wife and I have always been treated the same as any other individual who has walked into the store while we were there. Im sad to read the negative review below as I feel as if he is looking for a quick way to turn an inconvenience into a discriminatory issue. I dont live close to galley furniture but they have always delivered to us. Great job gallery furniture sometimes you just cant please people!

So
Review №45

Nice store. Lots of nice furniture and great prices.

Ka
Review №46

By far the best shopping experience we have ever had. We came in with this crazy idea that was hard to be delivered and they nailed it with a smile and great price. Love this place.

Cy
Review №47

Donna is absolutely AMAZING! Shes super sweet & gave us such a great deal! Plus, she spent time with my kids & let my 4 year sit with her as she wrote us up.

Ta
Review №48

Walked in and they had exactly what I needed at a great price! Always great to get wonderful service!

An
Review №49

I love that store it has anything that u possible want if not they can order it for u.. I will be returning soon..

An
Review №50

The is the ONLY place I will ever go for furniture from now on! The quality of the furniture and the variety of styles far exceeds expectations. Additionally, the extraordinary care given to ensure that I am happy with my furniture redefines the meaning of customer service. Thank you!

Mi
Review №51

Great quality and very personable employees delivered and set up in less than an hour. Amazon cant even compare with their service or prices.

Ma
Review №52

Great People !! They are the best, Mike and Martha Tankersley .As always ask for Donna, Everyone there have been very nice to us

Jo
Review №53

Great place with amazing people! Gave us a great deal & were very helpful!

Ch
Review №54

Shopped in Atlanta all day came home to find exactly what we were looking for. Will be buying much more. Great service and easy fast delivery.

Je
Review №55

Been here a cpl times now. Great service and knowledgeable staff.

Je
Review №56

Great customer service at a fair price!

Bo
Review №57

I just read the review that some guy gave this business complaining about possible LBGT discrimination. As a member of a minority and a shopper at Gallery I can assure you that I have been treated with the utmost of respect.My lifestyle is immediately obvious to anyone around me and all personnel have rolled out the red carpet for me every time I have visited the store.Bob O

Wa
Review №58

We were looking for an adjustable bed and the young lady did a great job of making sure we knew the plus and negative of the bed we were considering. No pressure just great customer care

Ju
Review №59

Always the BEST!! Quality, prices, customer service, delivery, everything!!!

Sh
Review №60

Very pleased with the purchase I made recently best furniture place in Gainesville!

Ka
Review №61

Great experience at first, but lacking In customer service greatly

Ja
Review №62

Store Staff very helpful and friendly. Had the item I was looking for.

Mi
Review №63

Great service and staff is always friendly, will be buying more down there real soon

Ca
Review №64

Lots of selections

Pa
Review №65

It was a fast shop &purchase order& back tomorrow,deliver Saturday

ma
Review №66

Great service great prices...

Co
Review №67

Awesome sales people and the best prices around.

Am
Review №68

Most wonderful!!!

As
Review №69

So much selection. Very helpful all around!!

Ni
Review №70

I just wish to move on from my experience here and provide disclosure to anyone who may be considering to purchase furniture here. I whole heartedly believe in posting positive reviews as well and it pains me to have to change this one from 5 to 1 star. So here’s the deal...After hearing her several discriminatory comments about minority groups I am very sad to say that my family and friends have concluded that this is either because I am LGBT or because I brought in my Latin roommate and Latin friend (who looks black). Each day that one was in, a hurtful comment was made about the other’s race.Lastly, Don’t let the “deals” fool you. I ordered my bed off of AllModern and my memeory mattress off of Amazon and they showed up in a week and I paid the exact same for my stuff and even less for my roommates. All of the stuff is very cute, arrived within a week and is high quality.To the owner: Love is love. And people are simply people. Race and sexual orientation are not things that you should concern yourself with. Please be kinder to people. They deserve it. I didn’t go back to your business because Gallery Furniture is quality or y’alls “deals”. Money isn’t an issue. I went back because I thought that you were a small & kind business in a small town. In the conversation where you refused to deliver the items that I paid for, “I cannot accomodate your delivery” even though others at your business have effortless done it before because it is extremely simple... It is unfortunate if anything that I said to you while expressing my disappointment in you as a person offended you. But I do not believe anything said by me missed the mark. I really hope that you do better as a human. It’s really a shame. And I would hate for somebody to treat you the way that you treated my family, friends, and me. I’ve purchased everything I wanted somewhere else and I will not be returning or sending anyone there. And if you haven’t forgotten I work with a building that contains over 700 residents. People ask me where to buy furniture all the time. Again, do better. I will be writing the BBB.Kindest Regards,Nick

Ch
Review №71

Love the bunkbed set i got for my girls so cute

Ch
Review №72

My roommate and I spent nearly $2k in total on bedroom furniture from these guys and they refused to deliver as promised.When we made our initial purchase, we were told that we would be able to receive our furniture in about 2 weeks (after her delivery guys were back from vacation). Well, two weeks came and went and we were never given a confirmation on when or even if our furniture was being delivered to us.Suddenly, one day they told us that they would not be able to accommodate [our] delivery and that we were welcome to pick up furniture ourselves. Ignoring the fact that my roommate and I probably only weigh 290lbs total and are 56 each, the pick up location was almost 2 hours away (and they refused to send our furniture to their sister location that is only 30 min from us). While we were still weighing our options on whether to wait for delivery or pick up on our own, they sent us a refund check in the mail without our consent and without notifying us.The worst thing about all of this was that we were dealing directly with the owner herself and she was the one who did everything mentioned in this review.Due to things I overheard her say in passing, I dont know if our treatment was because she didnt like the way we looked, the color of our skin, or because of the way we spoke, but it was definitely made clear to me that this woman holds prejudice in her heart and I do not feel that this is a business I would want to deal with ever again.

fa
Review №73

Donna gave me a great deal

Rh
Review №74

My husband and I shopped at all the major dealers for furniture, found a set at Ashley we really liked...we decided not to buy it right then, we wanted to look at Gallery and we were so glad we did, they had the same Ashley brand and for 1/2 the price....we love our new bedroom, thanks Gallery!

Di
Review №75

Great staff, good deals

ec
Review №76

Too hot to shop

Jo
Review №77

Good and friendly people

Ho
Review №78

Rude customer service from the owner can’t say hello to your customers just walked by us and looked at us so I wouldn’t buy anything from them

Ol
Review №79

Cool furniture😎

Mi
Review №80

Quality, price, and selection cant be beat. Their delivery guys rock.

Ke
Review №81

Asked for the Wolf Man. Was told he died. Two stars. :(

Di
Review №82

Great service !!!!Nice furniture!!!!

Do
Review №83

Great people

Vi
Review №84

Friendly and professional!

Information
71 Photos
84 Comments
4.5 Rating
  • Address:1600 Browns Bridge Rd, Gainesville, GA 30501, United States
  • Site:http://askforthewolfman.com/
  • Phone:+1 770-287-0250
Categories
  • Furniture store
Working hours
  • Monday:12–6PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
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