Nice place to find a costume or accessories for your costume. Also for yard or house decorations.The Covid19 precautions could be a little better but over all good place to go buy Halloween items.

It’s one of those places where you can tell everyone working there is really unhappy with their lives. No one is friendly, they all look depressed (and not just because of the Halloween decor). My girlfriend purchased a costume because she had ordered one online and wasn’t sure it would get there on time. The cashier told us that she had until Halloween to return the costume. Whether or not she did that to just make the sale I’m not sure. So we go to return the costume on the 23rd and suddenly there are signs saying returns are only until the 22nd. A female employee starts telling us this and then rudely brings out a manager, who doesn’t know much more. Again, not even with any sort of kindness or understanding tells us there’s nothing he can do. I even told him to take accountability for his employees and his response was “I was just promoted.” Just a bunch of sad people working in a sad place and I’m definitely going to keep getting my Halloween gear from Amazon because Spirit has left the worst taste in my mouth. Even the customer service representative was extremely short and rude. They must really be struggling to not be able to return a $50 costume. I would just avoid the store at all costs.

Kudos to the employees for enforcing the mask. Look at all the ridiculous people so offended by a piece of cloth. What babies.

Worst experience. Rude employees not allowing people to enter without a mask, which btw the mandate is over. Don’t waste your time.

Has everything you might be looking for halloween. I just think its over priced. Have found cheaper costumes at simply halloween party store.

The staff was wonderful and helpful. I was very happy to find good items that were not findable online for this Halloween.

This place is awesome ! It has such a large selection of items ! The employees are helpful and Polite ! Overall the best Halloween store Ive been to !

Pathetic attempts at trying to force their own Mask Policy. Tries pointing at the county, theres no such mandate anymore. Tries giving you a corporate mandate, verified with their office there is no policy. Cant provide anything in writing that shows its their policy. Just harassing people who are attempting to shop. In a world drivin by online retailers, save your time and just skip this place and their made up policies.

Love how family friendly the store was. Great selection.

Only place in gainesville still requiring mask after the mandate was over. Dont bother even going here rudest employees i have ever dealt with bunch of witches

Incredibly expensive and incredibly strict on their exchange policy definitely not worth purchasing here especially if you have kids and they change their mind

Nice set up but definitely not as much stuff as I thought there would be. More older model costumes. But still fun.

You know where you can put your mask policy.

Very rude staff regarding people threatening us for not having a mask not caring to vaccinated customers

I liked has new decorations for Halloween this year

Staff was extremely rude, I ended up leaving my items and walking out.

So much to choose from even though it 4 days from Halloween.

They dont care about wearing masks or enforce it. The group in front of me werent wearing masks and the lady mannning the door let them in. I asked her about it and she said she was handling it. The manager came over and said dont worry about it. I was let in next and low and behold, people werent wearing their masks properly and some not at all. I felt really uncomfortable closely with all these people bumping into me so I left.

Very rude staff ....

My favorite Halloween store and the staff are both friendly and helpful 👍Location: the old Gap across from UF health

Very rude employees

I am very upset with this place.I paid $25 for over night shipping on the 25th and it’s now almost the 30th and I still have not received my package.My tracking says it’s in Indianapolis and I live in Florida so.. I’d like my refund please.They are refusing to refund me and I’m very upset I could have used standard free shipping.

The best Halloween store ever. Hands down the best in Gainesville FL

A lot to choose from. Enjoyed it very much.

It was really clean and the workers were very helpful

They have everything here for Halloween. Lots of fun stuff to see as well. I got startled by a monster when it started to move. Lol

Can someone tell me or post a review exactly where they are at in Gainesville FL this year?

Great selection! A lil pricey. Hard to buy as much as I would like. Maybe next year!

Bought something small. Walked out to my car and realized I already had something similar I could use. Walked right back inside and the cashier refused the return. I understand a seasonal store not accepting returns, but come on.

Some cool stuff, but not very much selection and WAY over priced!

Clean and organized, nicely stocked. Staff was very helpful and pleasant.

Disappointed with the sizes of the costumes. Went and spent my money elsewhere. Plus their website was terrible when it came to location. By the way people, its inside the mall.

Staff friendly, its location is in the Oaks Mall where Gap was.

Horrible customer service on the main contact phone number. Very unwilling to be helpful, and hung up on me when I requested further info.

Love this place

Love the store

Awesome Halloween store!!! Bery helpful staff!!

Spoolie good deals

Great manager in Gainesville.

Fun seasonal store!

Awesome place

Great finds

I found what I was looking for and more!!!!!!

Amazing

Funny...