When I first called Premier Security Designs to get a quote for installing some outside cameras, it took over three days for them to return my call; first red flag. Justin and Chris are nice guys, but novice, unprofessional businessmen, who have a major deficiency in customer relationship skills. This is a business run by two police officers in their spare time. They point this out up front, because it always provides them with an excuse, as they refuse to be accountable for anything. They are not open to feedback/criticism.I scheduled two meetings with them and they were very late for both of them. The biggest problem was that they lost their credibility simply because they didn’t do the things they said they would do.After the first meeting, they said I would get a quote via email later that evening; it didn’t happen.After a series of emails, I asked them to summarize all the items discussed and present them in a detailed, itemized contract. They concurred, but didn’t do it.When they explained how everything was going to work going forward, none of it happened that way…….not even close.They said it would take only one day to install cameras and equipment, however they only planned to work 4 hours on the day of installment. Quotes from other companies projected a two full day installment time.In addition to their poor response time, they have absolutely no concept about managing customer expectations or keeping the customer informed. After several frustrating weeks, we cancelled our agreement. It took 12 days and a few heated phone calls to finally get our money back. It was during these phone conversations that Justin revealed his immaturity, temper, and inability to handle criticism.Do yourself a favor and avoid a nightmare. Use the services of a company that provides trained, experienced professionals to meet your security needs!

Justin was on time and is very knowledgeable about the equipment. He stays until the job is done. Price was better than I expected. Not only do they do a great job of installing, but they are enthusiastic about their product. They are always available down the road when I have questions. I highly recommend Premier!!

Excellent security company to work with including outstanding customer service plus quality equipment. Incredible camera quality & tidy installers who care about the customers home space. Highly recommend & have sent many friends, family to them with zero issues reported back.

Had my security system installed about two years ago on our new home and the whole thing still works like a charm. They took their time to explain everything about the system and most importantly that we understood every bit of it. They were very professional, knowledgeable and friendly. I highly recommend Premier Security Design!!

Justin and his team were fast, friendly & extremely professional providing excellent service. The quality of work that was done in our home I have never seen from another security company. Great company which we intend to use for all our security needs.

By far the easiest vendor I’ve ever had to work with. They were there to answer any questions, always on time and completed the entire 7 camera install in a single day! I highly recommend them and we will undoubtedly be using them in the future.

Quick to respond and showed up on time. Very respectful and knew their product. Sat down with me to discuss our options and the different costs associated with each. Just the other day I had an additional question and the owner called me within 30 minutes.

Justin and his team are extremely professional and provide superior service. Even after they have installed the equipment they are always available for any post-install questions/issues. Great company and great guys!

I had my system installed almost 3 years ago and I’m still as happy now as I was then!! Great quality cameras I can see from anywhere in the world!! Excellent customer service!!

Justin and his company does quality professional installation with high grade equipment. His service is second to none, and he will continue to personally assist you should you have any questions regarding your system. Highly recommended!

Justin and Chris provide attainable, high end equipment and service. They answer any questions as they arise almost instantly. We have several of their cameras around our house and plan to add more. They are knowledgable and enthusiastic about their business. I would highly recommend them!

One of the most professional companies I’ve worked with. Super knowledgeable, quick to make suggestions that enhance your vision and very fast install. Wouldn’t use anyone else.

I had the best experience with Premiere Security Designs. Chris and Justin are professional, courteous and diligent. They kept my costs down and gave me a tutorial on how to operate my security camera system. When I had questions and needed to trouble shoot they were a text or phone call away. I have had a couple of additional jobs that they had gladly obliged to do.Highly recommended!Louis RaglandLoyal Customer

Justin is very knowledgeable about his security equipment and hardware. He was thorough, took his time and explained the cameras in great detail. Thank you.

We purcased our security system from Premier and couldnt be happier with their professional guidance and installation. It wasnt easy to install in our business with our old ceiling design and the general layout . However. They did a great job. No visible wires and great coverage. They even came back a few times to reboot or give me a tutorial. Great job, Justin and Chris! Trustworthy, no clean up for me, reliable support and prompt service! These are the guys for you!

Excellent work by Justin and Chris. They are very professional and accommodated all of my businesses need.

Fantastic! Everything from the installation to the product to the customer service Is five stars.

Great product ! Great service ! I have been a customer since 2016, yet to complaint about service or product ! Highly recommended!

Justin and Chris are very knowledgeable in this field, we use Premier for our business and couldn’t be happier with the service provided!