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Precision Tune Auto Care
1405 Browns Bridge Rd SW, Gainesville, GA 30501, United States
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Precision Tune Auto Care
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Lu
Review №1

These guys are friendly and honest - theyll be up front about what services you need now and what you can hold off on until next time, theyll give you an affordable price, and theyll be totally friendly throughout.I really want to shout out Bryan and Hailey in particular - Haileys really personable and makes small talk with customers while theyre waiting; Bryan gives off a really genuine vibe, he was completely understanding about my financial situation, and I seriously admire the way he kept his cool dealing with a pretty difficult customer.Anyway, Ive been there twice since moving to the area, and Im definitely going there for any other auto services I need.

Va
Review №2

Ive been a regular customer for over 3 years and Ive always received fast friendly and very affordable services here at the Gainesville store. I just came in a few days ago for a full synthetic oil change, and I also received a call the next day to see how I was doing and if there was anything else they could do for me. Haley Johnny and Caleb were great and a huge help and made me feel very welcome.

Ch
Review №3

I received excelled service! Thanks to Johnny and the team at Precision they were able to change out the rear differential in my mustang. They were very understanding and patient even though I had issues with the part I had ordered. Everything was done just a promised and they went above and beyond.

Ke
Review №4

My breaks were in need of repair but I wasn’t sure where to take it. My friend suggested Precision. They did a great job. The price was fair and they we’re timely. I will definitely use them again!

Ri
Review №5

Excellent service! Highly recommend Johnny! Went in for brake inspection... problem solved .. in and out in less than an hr !

Le
Review №6

I just moved to the area, and lucked out finding a great auto care place right away. Friendly, fast, and courteous service. I would highly recommend Precision Tune Auto Care.

Cl
Review №7

Relatively cheap, these guys aren’t out to screw you. Super quick service, nice guys willing to be honest with you.

Ji
Review №8

Staff friendly explanation for services spelled out. Brake down of price was specifically given. In and out in timely manner. Very pleasant experience!

Br
Review №9

Got my oil changed nice people

Jb
Review №10

Great service, great prices! I will take my car here from now on with whatever it needs, very happy!

Ma
Review №11

Brian, the manager, was polite and explained all that was going to be taken care of. They had my car and others done quickly. I would recommend to any one with their car needs to come here.

mo
Review №12

This is my go to place for auto maintenance. It’s a busy place - always & they’re efficient, knowledgeable and accommodating. They’re serious about what they’re doing and just friendly enough to the customers. They have never pressured me to get something I didn’t come there for but keep me informed about upcoming maintenance.

Ni
Review №13

Was on a weekend cruise and had a hose blow on me. Hose, coolant flush and thermostat were replaced quickly and parts were obtained fast for a 36 year old project car. There is a reason the place is busy, its quality work and down to earth people. As a car enthusiast I recognize a real mechanic shop when I encounter one. There is no upsell here. Id rather leave my car a little longer to ensure they had the time to assess the deeper problem and not just band aid a fix. I saw numerous vehicles in the bay from old to new and from domestic to import.Regarding the post relating to masks below, I did not have this issue. The receptionist had a mask on.

bs
Review №14

Seriously the Best place Ive ever gotten an oil change. Fast, friendly professional and at the best value. I recommend you go try it for yourself and see what I mean.

Lu
Review №15

I went to go get my car fixed for an emissions test. They got it done in a day but were waiting for a part that was going to come the next day. As soon as I drive out my check engine light came on that i was trying to get rid of and maintenance required light came on and I spent over $2000 trying to get my car fixed. These people are not professional and they are going to tell you what you want to hear but will charge you and not even do the work what is that? If you are looking for a mechanic I suggest you do research and find people who actually know how to fix cars instead going to a mechanic where the employees argue with each other.

Mo
Review №16

Awesome team! Took my car to three different shops to troubleshoot my brakes why they were low and none could fix it! I took it to these folks and guess what? I’m happy they fix it for me. If you are looking for mechanics, try James and his team.

Je
Review №17

Excellent customer service, The manager was very helpful

re
Review №18

The guys here were absolutely wonderful. As a single mom I dont have money to waste on unnecessary repairs. James was great and gave me some different quotes with different options. They were very fast and friendly. I have found my new auto care place. I will definitely be back for anything I need for my car.

Cl
Review №19

If you are looking for PROFESSIONALISM, HONESTY, INTEGRITY and KNOWLEDGE of vehicles, then look no further because THIS is your place. After almost being scammed by Mavis in Oakwood, I was referred to this place after wanting a second opinion and just not feeling the vibe from what Mavis said was wrong. Mavis told me that my Jeep needed so many different things and parts replaced and when I brought it to this company it turned out all it needed was a bolt tightened. Go with your instinct people! I’m so thankful for James and his honesty. I felt very comfortable and felt like he wanted my business, which is important to me. He and his staff are dedicated, hard workers. I will definitely be a customer from now on and refer all my family and friends. Thanks so much for taking care of my son and I.

To
Review №20

This company has been serving my cars for about three years. Great customer service 👏 a company of second chances. For so many people that deserve it. I have spoken to a few that was given this start over, and are doing a great job. They work with me on what needs to be done. Precision Tune dont tell me that something needs fixing, and make it sound urgent, to take my money. Service is quick! Thank you 😊

Na
Review №21

James was very helpful in getting my car repaired. He told me and showed me everything that was needed. I like knowing someone will be honest in telling me what is wrong with my car. Thank you very much!!

Br
Review №22

Well I was at Precision Tuesday 13 2021 my Engine light and My car was reading engine power reduced and 1st James Blair the Manager told me I had two codes, but he knew for sure what the problem was because his mother had the same car with the same issue so he was so sure, but anyway he told me it would be about 2 something then later he came back to tell it would be 500 something dollars money that I already did not have I felt like they played me and now today Monday 19 2021 I am back here, and they are trying to get me to pay more for something that they missed up because now my car is Now my car is cutting off while driving I have three kids three small kids, and it is hot outside and now my air Is not working as it was before they worked on my car this is not right, and I’m telling you do not go there they will rip you off I will be putting this on Facebook The only good thing I will say is they gave me a ride but be smart and don’t go to them

Ja
Review №23

They can change oil and filter cheaper than I can buy parts alone. Ive gone there for years.My deceased Dads antique, restored truck had been in the hands of 4 mechanics over six plus years trying to find the cause of engine stalling, no power, horrible mileage - a real alligator of a problem, even surviving an engine rebuild.James was quietly confident he could find it. Well, he did. Several small things that led to a big problem. Ive known many guys that knew some stuff, others that were technically educated. Every once in a very long while Id run across a real sharpshooter. James is only the 2nd. In decades of looking. Customer-centric! Attuned to cost. Communicative. Patient. Determined. Analytical. Detail-oriented (be prepared to write stuff down). Takes pride in his work and doing a job WELL and the FIRST time. And one of the most pleasant people Ive run across.In TWENTY YEARS, this truck has never run this good, even after a rebuild. Earned my business forever. No one else touches that truck from now on.Pride? Youve earned every bit of that, young man.

Sh
Review №24

Quick and easy. I paid as much as I was quoted regardless of how hard the job was. These guys are good people who were willing to help me both on and off the clock. Really nice and respectable employees.

Jo
Review №25

Professional work done. Reasonable pricing. Had a window that could roll back up and they fixed it anyways without charging! Put in extra work on the weekend, overall really appreciated all the work to the mechanics and receptionist. Definitely going back! -Jonathan

St
Review №26

HANDS DOWN the best place to take your vehicle!!! Tell them I sent you. Would ABSOLUTELY recommend!! The manager James is one of the most honest, straight forward guys Ive met in a long time! His crew is pretty awesome! Give these guys a shot!!! Its worth it!

Sh
Review №27

Very Honest professional staff. If you want complete honesty about your ride ask the manager James. And the woman up front was nice and patient

He
Review №28

They completely ruined my boyfriends car when he took it in for a jammed ignition. It took them a month to fix it, and then when they tried to give the car back, his lights didnt turn on and his steering wheel didnt move. They claimed it was like that when he brought it in and it absolutely was not. If it was, they wouldnt have been able to move it into the bay to work on it.After several exchanges, the manager finally admitted they were having issues fixing the car but finally got it right. Well, my boyfriends brights no longer worked and the steering wheel was put in incorrectly.We brought it back, again, and they fixed half of the issue by correcting the steering wheel. It still isnt put in properly, but we were so sick of dealing with their incompetence that we gave up. His brights still dont work.The manager had the audacity to bribe him for a good review in exchange for a discounted or free oil chance but we dont feel comfortable letting them touch his car again for any reason.Please, do yourselves a favor and go somewhere else. And yes, he still had to pay.

Ka
Review №29

This place definitely deserves five stars, if not more! Every time I come here for an oil change James and his staff are super friendly, and have taken excellent care of my vehicles. The shop does good, quality work at an affordable cost in a timely manner. I admire how honest they are about the work that needs to be done, and they’ve always been great about answering all of the questions I have relating to the work in question. I ended up loving this place so much, I convinced my father to give it a shot, and he’s a regular customer now too! We typically come here for oil changes, but over the summer my father had his AC serviced, and he couldn’t be happier. You and your vehicle are in good hands here!

Ni
Review №30

James explained in detail exactly what I needed done to my vehicle. Every single one of my friends speak highly of this company. Where else would you go? PRECISION TUNE! 🖖💯

Jo
Review №31

Came in for a Radiator flush and was attended with some of the best service ever had. The manager and the receptionist was very attentive to my needs very very polite. He was honest and very helpful. They definitely will continue to have my business in the near future.👌🏼👌🏼

Ch
Review №32

Very professional and efficient. Highly recommend. However the lobby and parking area is too small to handle the volume of business they do. :-)

al
Review №33

I have to say they are cheaper than most of the other places on oil changes and as well there service was great. James the manager was a really nice guy and he treated me right. I would use again 👍🏽

ja
Review №34

I literally drive from Atlanta to this location when I can just to get my oil changed. Super friendly, super helpful, best value and very professional. Staff is absolutely amazing. By far the best place Ive gotten work done to my ride. Highly recommend!

Gl
Review №35

These guys are the real deal! Ive been to multiple mechanics that has charged me $2000+ for a problem that still persisted after (INCLUDING THE DEALERSHIP). These guys fixed my problem, in a affordable price, and it runs like how it used to. I never met a more reliable and trustworthy mechanic than the one I met with at this place. THIS IS THE PLACE TO GO! Make sure you talk to James! James has my business from here on out. He will take care of your car business too.

Au
Review №36

James and company were fantastic! Danielle at the front was easy to communicate with! Trustworthy and helpful team

Ch
Review №37

Very good people and mechanic skills.

Mu
Review №38

James helped me so much. He went above and beyond to assist me. The repair was affordable. Everyone at this dealership are good people.

Ca
Review №39

I came in for a water pump leak that was too complex to do in my driveway (connected to the timing chain) after the repair was completed, they were quick to follow up and make sure I was satisfied with the repair.

Da
Review №40

The team was extremely professional and did not try to bs me. Not only did they help clarify the exact problem, they were able to get me in and get it repaired today. Solid 10/10 and I will be back for any and all services

Sa
Review №41

They have a wonderful staff. James goes above and beyond to fix every customers problem. I would recommend them to anyone.

Te
Review №42

Very good very nice people

Au
Review №43

Handled my vehicle very well great service all around they got my business and Im picky about who touches my vehicle great prices trustworthy service I highly recommend

Sh
Review №44

James is always very professional, honest and a down to earth guy! We wont take our vehicle to anyone else but him and the team at Precision. Thank you for always taking care of our vehicle needs!

Ti
Review №45

This place is amazing the manager was very kind and considerate he went over and Beyond the Call of Duty to make sure my car was in great shape recommend anyone to go there

Vi
Review №46

I feel like 5 stars isn’t enough! Excellent and friendly customer service. Mechanics are very detailed and professional. Definitely a great place to come in and get your car fixed! Will be doing future business with them again. Recommend 💯

Br
Review №47

These ppl. Go out of there way with customer service. My car took a little longer to repair and near closing time. On e of the ppl made sure I,got home. I,had no,other way to,get home besides my car. I couldnt recommend anyone else. Great ppl a customer in me for life.

Ay
Review №48

These guys are the best! I brought in my old 1994 Toyota Camry which was smoking every time I drove it for more than 10 minutes, and they fixed all of the problems like brand new! I didnt have to go back for more fixes and it has been 2 years (and it still runs good)! Other mechanics might scam you and mess something up to get you to come back, but not these mechanics. I trust these guys with any car problem.

Ro
Review №49

I looked up this location only because it was near where I was purchasing a used car and I wanted to get it inspected before buying. Its a shame they are so far because I would make them my go-to mechanic. James and his team made me feel completely comfortable. They did a thorough inspection of the car and presented both the critical and non critical items. They worked pretty quickly and didnt try to upsell me too much. Kevin his mechanic was very courteous and the car is running great. Im so glad I found them. I understand James is the new manager there and it looks like he is really doing good things. Thanks James.

Me
Review №50

The employees were very polite and professional. However only three days later my car was doing the same thing I brought it in to be fixed.

Bo
Review №51

Great bunch. Honest as day is long

Da
Review №52

These guys are awesome! Ive taken several Vehicles there and theyve always done good work and done me right. I wouldnt hesitate to recommend them to family or friends.

GE
Review №53

I asked that they fix an oil leak and some other things and 1 day later it’s still leaking. They charged me a lot for all of it. Waste of money 👎

Ni
Review №54

Fast service, great prices on oil change... Lobby was super dirty, but we were in and out so quickly it was no biggie

Er
Review №55

James is very professional and courteous. Always going above and beyond to help you out no matter what the problem is. The team working the bays is top notch

ho
Review №56

Its a great place and the people are very friendly and knowledgeable The prices are also very reasonable I recommend it

Lu
Review №57

If I could rate this zero stars I would. We had never been here but decided to try it out. My husband took our car to get an oil change and turns out they didn’t even change the oil. The only reason why we know they didn’t was because while my husband was driving the car the engine started to make a loud noise like a rock. My husband knows his way around a car(somewhat) he checked the oil and it was burnt black. He decided to change the oil himself. Our vehicle now needs a new motor but thank goodness our vehicle is still under warranty. I would not recommend this place.

Ce
Review №58

They were really busy and were about to close in an hour. I had asked if they were able to check on my AC on my vehicle, I thought they wouldn’t because of how busy they were but they managed to make time. I honestly didn’t wait that long as busy as they were and it turned out it was something small and easy to fix! Thank you James Blair for fixing my car! I’m happy with the results!

sa
Review №59

James has very good customer service, he will break down your problem and estimate the cost and time. If you just want a quick oil change or even extensive work this is the place to go. Very knowledgeable.

Ca
Review №60

Great place very professional, youre in and out! They are very hands-on! I recommend everyone to take their vehicle here! You want be disappointed

Pa
Review №61

If I can give it a 10 star, I totally would. These are the most honest people I’ve met so far. I thought my brakes were up for a change(old team), And they checked it and were honest on telling me they were fine. Easily they could’ve taken my money but didn’t. Honestly this new team is best team there is!! Highly grateful.

Le
Review №62

The staff was very friendly and all of the work I needed done was handled in an extremely timely manner and I was personally shown the extent of the wear on my car parts that needed replaced before I was ever charged anything. Very open and honest.The manager at the time of my visit specifically went above and beyond for me when he really didnt have to.I really cant recommend this establishment enough.5/5!

Me
Review №63

First time here today but will definitely be a regular from now on. Super nice group, especially the manager, James. Its was super evident that they like to build a good client relationship and keep you coming back. Most importantly, my car is running great. Thanks guys!

Ma
Review №64

I always bring mine and my wifes vehicles here. Quick reasonably priced service and as a plus the owner writes mechanics notes for work.

Tr
Review №65

Well dont go for repairs just an oil change..

Mi
Review №66

James and his wife are great .Take care of their customers.I recommend precision tune for all your auto needs.

An
Review №67

It was an excellent experience! Customer service, top of the line. I have been in customer service and I am one who really knows the definition of Customer Service and they have it!! :)

Aj
Review №68

So here’s the thing - it’s really hard to find a decent, honest, mechanic that will do quality work and not charge you an arm, a leg, and a drop of blood. I live close to this shop and own a foreign car. I found James to be kind, helpful, and enthusiastic about his shop. Moving him to this store was definitely a smart business decision and I’m just glad they are moments from my house. Thank you for stellar service!

Tr
Review №69

These gentlemen were very helpful. They had Great customer service. From the time I dropped off my vehicle till the time I picked it up these gentlemen worked hard through rain sleet and snow, literally. Theyre work ethic may be hard to match. And the quality of service is impeccable. For half the price I was quoted at the other shops I had done my research on the guys beat out the competition in every way. God Bless your business fellas.

El
Review №70

Funny story I took my car into get a oil change, took about 15 mins or so witch is great. Price was even better. I left jumped on the highway & my car started to lose power. I called back up there thinking they did something wrong & told them what was going on the manager James told me not to worry & to pull my car over where I was at & that he would come & take a look at it witch he did was very polite & helpful turns out my gas gauge was broke & I had run out of gas. He took to get a gas can & took me to the gas station. I am very thankful. Great guy.

Im
Review №71

Very friendly staff. Was given an approximate time when car would be ready and it was ready ahead of time.

Ki
Review №72

Facility has easy access. The manager we extremely friendly. Their charges are reasonable and service has always been great. Been using them for 8 or 9 years for oil changes and others services on multiple vehicles we have owned over the years.

An
Review №73

I recently moved from Chicago and read reviews about James before coming in. Everything said about James is accurate and more. He’s professional, courteous and explains everything in detail. I’ve been to MANY mechanics and dealerships and I would definitely recommend James and his Precision staff to ALL my friends and family!

St
Review №74

I would give 6 or 7 stars if I could. I had a special service that need to be done, and had called many other shops, but when I spoke to precision tune, they told me to head over there and that they wanted to help. They did a great job, and was done within minutes.I have had an oil change since, and had another special request (yea I know). These guys definitely get an A+ for customer service and quality of work. Stop by, you wont regret it

Ed
Review №75

James the store manager is very professional and he lets you know upfront the cost and what it entails.

Ke
Review №76

It took me a while to return back to this place because previous owner and staff was horrible. I decided to give it another chance and so glad I did. James, the new owner is Awesome. Great customer service skills and new staff is great. I’ll definitely return for more service!

Mi
Review №77

The staff is great and very informative. The prices, reasonable. They will make sure to take care of their customers. I would recommend this place to anyone😁 Thank you!

Te
Review №78

I drive 40 minutes to come here. The staff is great and very informative. Its also nice to be in and out in a timely matter as well as knowing I got quality work done by professionals. I highly recommend you try them as I know I Am Not an easy person to WOW And that they do consistently everytime!

Ja
Review №79

Quick service, Amazing Prices, Very Respectful People

N
Review №80

Usually when a woman enters a autoshop they take advantage because we know nothing about cars and its easy to make money of women like us with zero car knowledge. However not this shop they are loyal, honest, trustworthy and make honest money I have never been so thankful in my life to have found this shop I am from Buffalo N.Y and had never had service like I did today straight to the point n honest didnt add hidden fees I had a light leak they clean it, did not charge me for the service! done and told me to comeback in a few days to make sure they where doing the correct job on my car to know what was leaking! What shop would ever do that let you leave without robbing you? NoneI just wanted to say thank you from the bottom of my heart I am so happy to have found this shop.

vo
Review №81

It was great.the peoples there are awesome and very friendly.i love going there.keep up the good work precision tune.

De
Review №82

Great buisness!!!! Def will come back for more car work!

So
Review №83

Idk what I’d do without James being there for me to help assist me with my cars AC problems! He’s awesome! Definitely a good worker and a man of his word. Highly recommended! Thanks so much James!

Mo
Review №84

Great service . one of the best in gainesville

Bo
Review №85

The Gainesville Precision Tune Auto Care is the best!! Customer Appreciation Day was Friday, 11/22. They appreciated us, the customers, throughout that day, but it is us, the customers, who should appreciate this great staff and especially the Manager, James. Go to Precision for the most honest pricing and the most knowledgeable manager. Its amazing that Precision makes even the dealership services departments pale in comparison. I trust James and his staff 100% and thank them for their loyalty to their customers.

De
Review №86

Came to get my oil change and it was ready withing 30 mins food customer service

Ba
Review №87

This place is the epitome of professionalism in their work and true customer service! I do not go no place else to get my vehicle serviced. If there were 10 stars on here..... They would get it!

Ja
Review №88

Great guys, very honest. I thought I had a bad ball joint, turns out it was just the tire and they didnt even charge me the full price for the inspection because they found it so quick.

Ad
Review №89

The gentleman that work at precision are very honest, caring about your vehicle needs! Their prices are very reasonable and theyre looking to help you out anyway they can. I always go to them for oil changes in any other care needs that I have.

de
Review №90

Service Rep & tech treated me very well. They listened & understood my issue. the service provided on my truck was very effective & efficient. The results exceeded my expectations.

Ki
Review №91

The gentlemen that run this establishment are genuinely honest.They are truly there to make sure the customer can drive in a safe manner. Being that I am a female many places take advantage of this, trying to get me to pay for a service that is not needed just to make an extra buck.Not Precision, they tell it like it is and will work with you to get the job done, just as if you were family.Keep up the good work guys!!

Kr
Review №92

James is awesome. He is very professional over the phone and in person . He gave me a quote on the phone and stuck to the same price when I came into the store. He remembered who I was even though I came into the store a week after I called . It was just an full excellent experience. I definitely will recommend my friends and family to take their business to this location.

J
Review №93

This place is amazing! My husband and I brought our SUV (radiator was leaking) late in the day and James told us he would stay late that night to take a look at it and possibly even fix it same day! It was getting really late and the radiator had to be ordered from another facility, but they still fixed the car early the next day. They also checked the rest of the car and pumped up all the tires. They also matched the price from another local auto shop.Overall our experience at this place was great. James was very friendly and addressed our concerns promptly and was very understanding of our situation and willing to go extra mile to help. He truly cares and does his best for his customers. I would definitely bring my car back here if any issues arise in the future.

St
Review №94

James fantastic, he has been the manager for a few months no w, and Im sure he is there to stay! I have been visiting this location for a few years and I would recommend them to anyone! The are honest, friendly and genuinely care about their customers. One thing they are not is pushy! They tell you what they recommend and you never feel like they are holding you or your car hostage. This is a first for me for most places like this. The crew is knowledgeable and I can trust them if my wife had to come up for some automotive need. I think that says everything about who they are. Good people doing a great job and being a valuable asset to the community. Never have a second doubt, come and see these guys if you need some help with your car, you will be more than happy with your choice! I know I have been for the past 3-4 years!

Br
Review №95

The guys at Precision are always welcoming and do a great job of making their customers feel comfortable and taken care of. Ive been here twice now, and they did great both times. Thank you for your work and dedication!

Ju
Review №96

Initially took my frontier to the local dealership, their quote for repairs seemed extraordinarily high. I came to get a second opinion at Precision and ended up saving 1200 dollars for the exact same service. 10/10 will be back if I ever need car repairs.

Ch
Review №97

I have been going to PA for years. They always treat me like a neighbor and give me the best service money can buy. As long as I live in Gainesville, I will always use PA!

Ky
Review №98

They were absolutely slammed when I got there and I didnt think Id be able to get my car worked on today before I left town. They assured me they could and I got the impression that they wouldve stayed there well into the evening if it thats what it took. I would recommend James to anyone that is looking for an honest mechanic.

Ph
Review №99

I came in with a vehicle I had just purchased knowing that it needed some work. They not only showed me the problems, but they gave me a very fair price on the parts and labor. Great people and great customer service.

Sy
Review №100

Went in and was immediately taken care of. The are very upfront and honest which is what people look for when car problems erupt. Super friendly guys and helped me network with another shop to make sure all of my issues were answered. Definitely will be going back if I have any other problems or need a simple oil change.

Information
25 Photos
100 Comments
4.7 Rating
  • Address:1405 Browns Bridge Rd SW, Gainesville, GA 30501, United States
  • Site:http://precisiontune.com/GainesvilleGA
  • Phone:+1 770-287-0780
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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