user
Quick Fix Computer Sales & Service
1035 Vandercar Dr #1000, Florence, KY 41042, United States
Appearance
Quick Fix Computer Sales & Service
Comments
Th
Review №1

I drove past and saw that they did iPhone repairs in store. So I walked in and inquired about my broken camera lens. The rep said it could be done gave me a price and said we could order it and then complete the repair when it comes in. About 5 days later I came back and was going to start the process for the repair. I was told that the parts needed had actually been restocked so it could be done on that day. So I took advantage and got my camera lens fixed. A real Hail Mary but they were clutch. Got my phone fixed. It was nowhere near as expensive as I thought. And it was a quick and efficient process. Would definitely recommend for anyone in a similar situation.

Mi
Review №2

Fixed my laptop quicker than promised and at a reasonable price. I highly recommend you give them a shot if you have a computer issue.

Ka
Review №3

My experience was great!  The technician explained everything that was needed to be done to improve the performance of the laptop. I felt confident everything would be taken care of. I picked it up and the laptop has been working great now. I would highly! recommend your store for all computer needs.

Pa
Review №4

Fantastic service!! Told them what I needed fixed on my laptops and they not only did what I needed they didnt it fast!

Ma
Review №5

The screen on my 83-year-old Dads Lenovo All-in-one PC went totally black and I brought it in to Quick Fix. They called my back a few days later and told me the display module had come unplugged from the motherboard. They also said the hard drive was failing, so I asked them to replace it with a solid state drive. They did so, and managed to copy everything to the new drive. My dad is very happy with his much faster machine. Great job!

Ur
Review №6

Wonderful experience. Staff very courteous when I walked in. No pressure sales. I ask to remove my memory from my dead computer. They text me when it was ready. Very professional in everything.

Pe
Review №7

I have all of my computer needs met at Quick Fix. Ive found the employees very helpful. Ive been using them since July, 2012

Jo
Review №8

Incredible experience! The best part about quick fix is that they will send you and estimate of repairs and cost and options before they charge or expect payment. They were helpful, honest, and got the job done! Will be going back to quick fix whenever I have computer issues.

Pa
Review №9

Fixed my macbook in minutes!! Thank you so much!!

Mo
Review №10

I love this company! They have worked on my home office computer, my laptop and they even drive all the way to Glencoe Ky! Rick is very personable and makes everything so easy for me. Thanks for keeping me in business at home and on the road!

Li
Review №11

Ive taken my computer to them for the last 3 years. They check everything & the price is great! I will keep going to them.

je
Review №12

I really trust this business. They know their stuff, communicate with you regularly, and have competitive costs for services.

Ry
Review №13

Highly recommended. Professional. When they couldnt fix the original problem (not their issue) they supported getting replacement parts for me to get my PC up and running again. Will happily use again and recommend to others as well. Their text service to keep you updated is great as well!

Ge
Review №14

Fast, expert help when my Dell 1500 Inspiron started acting up on startup. Very satisfied.

Ra
Review №15

Highly recommend these guys!! They went above and beyond to get my laptop fixed. The communication they keep with u is great. They are super nice and help any way they can! Will definitely be taking my electronics here anytime I need something checked out!

Sh
Review №16

They are very knowledgeable and professional service. They diagnose and give you a price before making the repair. Service was quick and our laptop is working great!

Ma
Review №17

They did a great job. Saved my pictures and music from being lost permanently.

Je
Review №18

Great service and my computer works better than ever.

WO
Review №19

Great service and a very fair price and quick turn around on our laptop repair.

Ma
Review №20

I have used their services several times for phones and recently for a computer issue. Their service has always been prompt and courteous.

Mi
Review №21

I have had my batteries replaced on our older model iPhones and iPads a this location. They did a great job at very reasonable prices. Also, I have had my two Surface tablets and two windows tablets worked on for software issues. They also did a great job on them, too.Good place to go.

Ro
Review №22

They didnt fix my computer ... and they werent at all quick either. It was a data recovery job that ended up with my SSD getting formatted. I cant say for sure how that formatting occurred, but the resulting data recovery task certainly got more expensive. If I was sure that they reformatted the drive I would have given them a single star.

Gr
Review №23

Quick and excellent repair. I brought my sons Elite game controller in for stuck and noisy triggers. they were able repair quickly and affordably. Will be using again.

Kr
Review №24

Love these guys they do a great job repair on our computers This is the only place I will go to have work done on my stuff and My friends are the same way. Great job guys

Fo
Review №25

Had to wait for a couple parts and had some bad news but my computer works perfectly now and the case looks brand new because they cleaned it.

Er
Review №26

Very pleased with their speed and responsiveness to my questions! Also, free diagnosis is a big deal on an older machine, to figure out whether its worth repairing. As it turned out I didnt need to shop for a new one, but they have a nice selection of used machines with a 1-year warranty.

Wi
Review №27

Great place to get deals on quality computers and accessories. They knock service out of the park too, have fixed my phone a few times and multiple iPad screens too. Highly recommend. I will be heading there soon for a new MacBook too!

K
Review №28

They always nice and great used computers.

Ke
Review №29

I wouldn’t recommend, I have seen better prices than this and it takes a week or more, and I got my computer fix and it was like 230 dollars

Mi
Review №30

This is the 3rd time I have used Quick Fix for a major PC problem. Turns out my hard drive died on a ten year old PC. The big question was the old data that I had partially backed up. They were able to get all the old data and put it on the new drive and all really means all, 100%. So a big thanks to Mike and his guys at Quick Fix.MJT

Ru
Review №31

Highly recommend. Quick in service. Prompt, courteous and knowledgeable staff. No unnecessary charges or sales.

DJ
Review №32

Great little shop. Great prices on used computers, and great knowledgeable staff. Great prices on pre-mad Cat5 cables.

Xa
Review №33

I went here to have my phone screen fixed. Best price in the area. Quick repair time and good warranty. Highly recommend.

Mi
Review №34

Awesome on repairs on my laptop and they fixed my phone screen. The guys there are really nice and friendly. About to drop off my PlayStation 4 for repairs because they are the only repair place I trust to work on my stuff. Shout out to Rick, Mike, and Parker. Family owned and operated and can tell they truly care about the Business and passionate about their work.

Ni
Review №35

A guy named Rick works there. He was very helpful. He gave the business a good name. My charger port to my laptop became loose again two months after being fixed and I had a final due today and he fixed my computer for me for free since it was Broke so quick. He explained to me that the Dell model I have could be the reason why. I looked around to look into purchasing a new computer. They have excellent prices. Definitely worth it to take a look. They all have great customer service skills and care about their customers. I cant wait to purchase my new computer from there soon!

As
Review №36

Love this local, family owned shop! The guys are a GREAT help with every small and large tech issue I have had!! The have a large selection of laptops and more and are always extra helpful!Highly suggest them!

Ap
Review №37

I took my ps4 to a near by location because my children shoved an object into the disc drive and got it stuck. This place told me they could not get the object out and it would cost $200 for a new disc drive to be installed. I asked them to see if the could source the part for a little cheaper. After waiting another few weeks I called them back only to find out my ps4 was placed on a do not repair list and if it wasn’t picked up within 90 days it was lost. I immediately started googling places near me and found quick fix. I called them, next day took ps4 there dropped it off and less than 24hrs later found out from them they could remove the object for $50 and my disc drive still works. I will be a customer for life!

Ma
Review №38

Friendly staff and great service! One of their salesman, Parker I think? Literally saved my life

Ja
Review №39

Affordable, honest, and complete repairs in a timely manner. The staff is both professional and friendly when dealing with customers. The security of the customers property is well established and that in its self proves their desire to provide outstanding customer service. I would recommend them as your go to spot for all your computer repair needs.

Le
Review №40

The other day my pc was having problems, so on Tuesday, september 22nd, he took it in to Quick Fix so it can be fixed and its now working good as new

Ma
Review №41

Went to Apple first & they said to fix my computer it would be $800 and they’d basically replace everything. (A new one would be $1000). Came to quick fix as a last ditch effort. & they cleaned it up for $40- it’s now working like a charm. I had water damage & the thing wouldn’t turn on when I brought it to them.Not to mention they’re extremely nice and helpful to both my parents who live in the area and bother these guys with silly things on a regular basis. 😄

Ji
Review №42

My mother recommended Laptop Fix. I called ahead to ask about Mac desktops, and I was informed of their inventory. They answered all of my questions promptly and kindly. Upon arrival I was welcomed by Stephen, and he showed me the computers I had asked about on the phone. He answered all of my questions and seemed very genuine and honest. I highly recommend going here, or at least stopping by or calling to see what they offer before going elsewhere.

Al
Review №43

Friendly knowledgeable staff.Keep you informed and performed repair/upgrade only after talking with me about options and cost.Very Happy and satisfied and will Highly Recommend!!

Ch
Review №44

Excellent customer service. Bought my wife a gaming computer then months later went back for a repair on my Mac. 10 min. No charge at out the door!

Dv
Review №45

Great prices on Cat5 jumpers, and rebuilds PC, and laptops.

St
Review №46

I took my HP pavilion laptop to them because my touch screen stopped working and HP support was absolutely no help! Quick fix told me it would take couple day for them to check out. Right on Queue I received a call and told what the issue was and they would need to order a component and should have in few days they gave me a price and I gave the ok. 2 days later got 2nd call, laptop is ready and can be picked up. Rick and team are great knowledge and was clear in telling me what i needed at each step. I highly recommend them

Jo
Review №47

Personal-IT.I dropped my laptop onto its head and ruined my hard drive. Took it to “Laptop Fix” aka “Your Quick Fix” and had a definitive answer within two hours. I decided to purchase a used laptop they offered at a very reasonable price and have also asked that they replace my hard drive with a working SSD, again at a very fair price. The staff does not work for commission so there was no hassle with getting the cheap model I wanted. They are very knowledgeable and will help to point you in the right direction if you tell them what you need. I will be coming back to this store if I have more tech problems.

Ch
Review №48

Have used them several times and work has been top notch. I’m older and not as savvy as young people, but they always explained in simple terms. Grateful Grandma!

an
Review №49

Best service Ive had finding PC parts. Power cord n stock. Dont waste your time going to best buy come here they will set you right up,and fast.

Sh
Review №50

These guys remind me of a small town place that I used to work in Southern Indiana. They are so down to earth and they give each customer their full attention in the most professional and personable manner. This was my second time using them to replace Ipad screens and I wont go anywhere else!

Ri
Review №51

3x tryin to fix my computor

To
Review №52

For my laptop repair needs my go to shop is my quick fix. Rick and his team have reasonable prices and great timely service. Thanks for everything!

Jo
Review №53

Glad to have found Quick Fix --professional and able to deal with a non-tech person. Excellent repair and price. Will return for future work or purchase.

Aa
Review №54

Extremely knowledgeable staff that gets the job done quickly. Possibly the best part is that they dont stretch the truth just to charge you money. Fair, honest, fast and knowledgeable... Its about all you can ask for from a company.

sa
Review №55

Went in to look at laptops and ended up placing one in layaway. This was 2yrs ago and its still going good. Ive never had a problem with it. I did have to replace the charger but the guys were great and got me another one. I will never go anywhere else but Laptop Fix.

ad
Review №56

Way better experience than going to Best Buy. Great prices and quick turnaround for repairs. Customer for life!

ti
Review №57

Professional and personable, was able to quickly diagnose issue and offer solutions. Repair time was quick and matched the estimated repair cost.

le
Review №58

Fast, efficient, reasonably priced service. Quick Fix is awesome. I would HIGHLY recommend them for any service.

Br
Review №59

Definitely recommend great service.

Co
Review №60

Nice place to have your computer or laptop. Fix

Ha
Review №61

These guys were so incredibly fast!! I broke my laptops screen when moving and I brought it in and was quoted 3-5 days max. I got a call the next day! The guys that work there are really polite and actually held conversation which was so nice c: they have my business whenever I need something fixed!

Ja
Review №62

Thank you for installing new battery and fixing my Samsung Chrome....everyone is courteous and professional .....Elisa R.

Ke
Review №63

The service I received was fast, professional, reasonably priced, and the work completed has performed perfectly. They are my go-to for phone/laptop repairs.

Ch
Review №64

Great service phone looked brand new!!

Ch
Review №65

Best service ever ! Went to have my iPhone screen replaced and they got it done so quick, the gentlemen there were so friendly. Highly recommend.

De
Review №66

Have purchased several computers here. Had an old laptop fixed and an iphone repaired. Happy each time. Good prices, friendly and knowledgeable people.

Te
Review №67

This store appears to make their money from doing repairs. I have been here twice, both times to buy a computer part they had when Best Buy did not. I often check here now.

Ph
Review №68

Only place I go for repairs. Plus I have bought a used laptop and desktop computer from them and have not had any problems. So this year they had a sale going and I bought my 11 year old his first computer for Christmas. It has a very nice warranty on it.

to
Review №69

Been going to this place since 7years. Great service and very knowledgeable staff. They will take care of you!!👍

Ch
Review №70

Had a broken screen on my MacBook Pro. They replaced it and had it up and running in no time! Wonderful service!

Th
Review №71

Fixed my cracked screen in a timely manner! They were very helpful.

De
Review №72

Helped me over the phone, nice folks, will definitely use them next time

Ga
Review №73

Very nice and knowledgeable took care of my computer quickly and Im still using it with no issues. Thank you.

Da
Review №74

Actual repair professionals. Couldnt be happier with the service.

He
Review №75

My family and I used this store quite a bbit in the past because we always had good service and good prices on their computers. Yesterday I went here to buy a computer and I explained to the salesperson to talk in laymen terms about the computers, he may as well spoke French. I asked him again to stop talking like a doctor and tell me which is the best one for the money I wanted to spend. He showed me a couple but one would not even come up, the salesman said it takes awhile. I am so sorry but I left and went somewhere else,they did talk to me in terms I understood, so they received my money.The young man did not smile one time! I felt like I was a bothering him. I wish it was like it use to be where my business meant quite a bit! We had purchased at least 7 different labtops and PCs from this place and also had quite a few repairs done. I wont be back any time soon. Also they stopped military discounts on purchases . Supposedly if you have repairs done you can receive a discount if veteran status.

Me
Review №76

I went to school with some guys who work there. They are amazing, the prices are amazing. They get things done in a timely manner. I definitely recommend this place for any of your computer needs.

Ja
Review №77

They were very knowledgable and told me exactly what I needed and went over all of my options with me. I didnt feel sold when I left, but educated. Very grateful for Laptop Fix in Florence, Ky!!!

Jo
Review №78

I took my computer in to mike and within 2 hours of dropping it off he called and it’s been like brand new since then! I highly recommend Quick Fix!!

eu
Review №79

Great customer service

Ky
Review №80

Fixed my imac for $40... in a few days time. Very friendly employees who went above and beyond to make sure it didnt receive a scratch and it was well taken care of. One happy customer. :)

Ze
Review №81

Very helpful. They helped me fix issues with my PC build the same day I dropped it off

Da
Review №82

I called in about a question about my computer error message. He very professionally answered my questioned and guessed about a dollar figure to fix. I got to the (very nice) showroom and was greeted quickly and he was kind and helpful. Was able to fix it up in no time flat and charged less than expected.I wont go anywhere else for computer issues... all because of a phone call.

Wi
Review №83

This is a My Quick Fix now. I came here when it was under the previous name as well. Absolutely stellar team. These guys are great. I have an older HP but just upgraded the hardrive and they beat out bestbuy by a longshot .This is the only place I bring my computers, but they do phones and tablets as well.

Co
Review №84

Great deals !! Staff very nice and knowledgeable.

he
Review №85

Highly recommend! Very nice and easy to work with.

Mi
Review №86

My sons computer screen was cracked and the first shop I went to could not repair, quick fix had it repaired and under the original price, definitely recommend!

Me
Review №87

Great service and great job fixing my phone.

Al
Review №88

Ive had computers repaired here and now just bought a refurbished computer from them. Always up front about things and very reasonable in price.

Mi
Review №89

I was referred by a co-worker who had his Macbook Pro upgraded and took mine to do the same. Alex had amazing customer service skills, took his time to explain to me things that didnt make sense. They were reasonably priced and got my Macbook Pro back to me before they could. Highly recommend. They will get all my business henceforth.

ar
Review №90

Very knowledgeable and friendly staff.They fixed my laptop issues and the price was extremely reasonable.

ke
Review №91

I have been a customer since they opened fo business. Thay are very thorough and pricing is always fair. They are knowledgeable and honest. I strongly recommend Laptop Fix to anyone needing computer or cell phone done.

Mi
Review №92

Wonderful service that will beat geeksquad when your laptop suffers an injury. If something happens in the future, Ill be heading their way.

Bo
Review №93

I have made several purchases there..always pleased with equiptment and prices.

#j
Review №94

They have fixed my laptop twice and did a great job both times for a reasonable price. Recommend.

St
Review №95

Great value, very nice personnel. Best deal on a business grade PC you will find anywhere.

Sa
Review №96

Great customer service, great price and warrantee with purchase of product

Ro
Review №97

Was not happy with service. trash my lap top, now i got to get a new one would not recommend them at all. Waste time and money with them..

Ti
Review №98

Great job fixing my Chromebook

Ja
Review №99

My Lenovo IdeaPad (originally Windows 8 and updated to 8.1 and then to 10) stopped working after the “April” Windows 10 update, which occurred in May, 2018. Ken and Mike recovered the data and did a clean install of Windows 10. A few minor adjustments were done to get my Lenovo back up and running. The price seemed fair and they continue to be helpful. Check out their prices on used laptop PCs, which seem to be a better buy than a new ChromeBook to me. They also have used desktops and Apple computers. I am very happy and recommend LaptopFix for repairs and used computers. Great service quickly; my computer was done within a day.

Ve
Review №100

Took my laptop in to have it cleaned out and to get a piece fixed the piece that they fixed works just fine but as far as it being cleaned out it is very very slow running I’m not at all happy with it

Information
27 Photos
100 Comments
4.6 Rating
  • Address:1035 Vandercar Dr #1000, Florence, KY 41042, United States
  • Site:https://myquickfix.com/
  • Phone:+1 859-534-0263
Categories
  • Computer store
  • Cell phone accessory store
  • Computer accessories store
  • Computer repair service
  • Mobile phone repair shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–8PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
  • Onsite services:Yes
  • Online appointments:No
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations