Food stained seats addressed on 3 separate occasions by 6 different individuals,all stating it would be taken care of. Lynn Skinner stepped in also and said he would take care of situation. The vehicle has been in 3 times now to address the food stains on seats and stains are still like the day it rolled into dealership from previous owner.Service on my newly acquired vehicle from Lithia has been incompetent,and very unprofessional. No one has addressed food stains on seats for over a moth now and 3 times to detail dept.Very unsatisfied and flabbergasted at the low level of attention to detail!I would highly not reccomend this dealership to anybody wanting and expecting even standard service!

I want to recognize Andrea Armstrong who helped me on buying my new truck,she was very professional and very friendly and answer all my questions

This was my first visit. I was very stressed concerning my Ram remote starter key. The old one locked up my system and turned on the security. I had a lock expert work on the system first. In 2 1/2 hours he couldnt fix the problem. I then had the truck towed to Lithia Crysler. Monica Lawhon was my scheduling agent. She insured me the problem would be fixed. The problem was fixed and it was done right. Im very happy with the dealings Ive had with Lithia Crysler. I definitely will go back there should any requirement come up. Monica Lawhon was fantastic.

Everything was fine addressed my issues and got my vehicle out the same day

Helped us into an amazing car! Great sales people, never were pushy and allowed us to feel free in our choosing of a vehicle regardless of money. Great atmosphere and would recommend over and over again! We left super happy! Thank you Lithia!

Called lithia parts dept Saturday 10-30-21 11:00am after 2hrs of trying to get a live person I drove out to lithia dodge to my surprise not one person in line and 1 counter person I even called while outside parts dept still no answer beats me. Maybe thats routine for them let phone ring till you go away!!

Express Lane oil change is fast with good prices, but they didnt turn off my oil change service due indicator light. They noted other services (with prices) my truck needed and how often, The staff was polite and curtious. This is my second time having oil changes at the dealership, and Ill go here for future oil changes.

Were able to get me in quicker than expected labor charge is unbelievable part was only 41 labor over 300

Marissa Alvarado helped me with my purchase for the first time on my own. It was so easy that I walked out the door with my car that same day.

I bought a new Chrysler from Lithia Chrysler ln 2018, and I have taken it back there for service as the car needed, oil change ECT. Everyone at Lithia Chrysler has been very helpful, and the prices have always been very fair.Respectfully,George Simpson

They do state inspections very well and very quickly.

Kelly spears is amazing and does her best in any situation. A little backed up on auto matience but I can understand that other then that amazing service lots of smiling faces.

Alex Callahan had the best customer service I’ve seen in a long time. Stand up gentleman.

Monica in the service department is wonderful!! She gets you right in on time and keeps youinformed!! She is professional but very friendly. She is highly knowledgeableThank you, Monica...you are awesome!!!

Bought our new Durango from here!

People were nice. Fastlane oil service took 3 and a half hours. Super slow. They should let you make appointments for this service.

Thank you. I absolutely love my journey

Bought my new truck @ Lithia ❤

They changed the oil and did not top off the windshield washer or vacuum out the interior

They greet you in a very kind manner, address your issues, and offer you a shuttle or a ride home if youre going to have a long wait on a repair. Or offer you coffee, cappuccino,and donuts and popcorn if you want to wait .Its very clean, and comfortable in the waiting area with the two TVs to watch, and find out information about your vehicle and some of the things you might want to have checked out .If its chilly wear a jacket though because its a little cool with the door opening as people come in and out a lot .They got my car in and out in a timely manner and explained what the problem was and I was on my way, very nice people, I would recommend them to anyone needing service for their vehicle .

Great dealer

Request Rebekah for your sales associate and Quad as your finance associate. Those two are far and away the best associates I’ve had the opportunity of doing business with at a dealership. Can not recommend them enough.

Biggest bunch of crooks in business,stay away from this dealership they back out on their word every time.they pull the old bait and switch, you see the vehicles marked down but when you go inside they say those marked down vehicles are reserved for other customers...biggest liars all departments

Great experience today in and out for oil change in less than an hour never happened before Thank you for awesome service

Very helpful and courteous.. didnt need service, but checked my key batteries.

Unfortunately this is a terrible place to get your car serviced. I went up for a regular oil change and no one even spoke to me for 25 minutes of standing there and then eventually sitting there. There was a man stapling papers and he never even said hello or asked if I had an appointment. I would go somewhere else if you can.

See Marissa Alvarado. She was great!!!

Lack of organization and sevice. Waited 2 weeks to get service just to show up and they didnt have me in file.

Quick service, friendly staff! Always got coffee available!

Took nine days to get a key made and an ignition module put in. Thank God I have an extended warranty.

We had to go in to find out about car never got a call

Friendly staff & great service

Very friendly attentive

Fast friendly service

Clean place . Friendly staff.

I waited 20-25 min in my truck in the service department and did not get any help. I pulled in the service bay thinking they would come to the truck but they just sat on the chair