Stopped by on the way through Texas and had some issues with my car. Took it to Joe Gentry Automotive. Their team was quick, efficient, and got me back on the road very quickly. Much appreciated for their expertise & customer service. Would recommend to anyone needing a great, reliable shop!

I’ve used Gentry’s a few times and I am very very strict on who I let work on my vehicles. I trust these guys to the max, always honest and great prices. Don’t go anywhere else unless you want to be ripped off! I will be a customer for life!!! Setting up an appointment for my third fix now.

Great shop, great staff always gets me in and out. Feel as if theyre my personal mechanics.. if they find a problem they always call asn ask before proceeding. Hard to find mechanics that you can trust anymore. I TRULY TRUST GENTRY...

They were honest and several hundred cheaper than the other estimates. They completed the work in a timely manner.

Very nice people and very helpful. Also very quick but efficient

Best place for quality work here in Baytown!

Great place, Gentry Automotive came highly recommended and I highly recommend them also.

Needed an A/C heater blower motor installed after I foolishly attempted it myself. Got me right in even when I called after lunch. It was done fast and professionally. They have a customer for life!

Quality well run shop. Eddie is soft spoken and knowledgeable. Mechanics are very good at what they do

Eddy and his team are amazing. We are military and were moving across the country and ran into major car problems. Eddy went out of his way to assist us and declined being compensated for his time. He spent at least an hour of his time to assist us. This is the kind of mechanic you want. Both our tow truck driver and a Good Samaritan who assisted us recommended his shop.Military Friendly*Reliable*

Honesty.. This is why I love this place Thanks Mr. Eddie...

I brought my sons car to the shop to have the air conditioning looked at for a quote. I called them back the next day to check on the progress. They told me they found a leak in the seal. They had already replaced them and the car was ready to be picked up. We also asked them to look for a coolant leak. They pressured it up and couldnt find a leak. They believed that it may have been a loose hose so it was tightened at no charge. The total was $275. Its amazing and refreshing to see such a high level of honesty and integrity. Joe Gentry Automotive you have a new lifetime customer. Thank you!

This place stands behind their work and is willing to go to any lengths to make any issues right.

Did a great job on my sons Dodge Ram AC. Did the work in short amount of time. It is cooling better than it ever has. I would highly recommend them.

Did a tough job on time. Willing to have clear conversations before during and after. Would go back here in the future.

Ive used this place twice now. Both times Ive gone in with problems that I assumed were going to be relatively expensive fixes. Ive walked out twice now paying roughly 10-20% of what I thought I was going to have to spend to fix my car. Just goes to show that these folks fix your car with what it needs, and doesnt do a whole bunch of other things just to add on to your bill. Ill be using them for the foreseeable future.

Dropped a friend off there to pick up their repaired car.

I have been taking my vehicles to Joe Gentrys for over 28 years. He has always done an excellent job at a great price. I trust Joe with all my vehicles because has is a very honest that has always treated me fairly. Thanks Joe, for decades of trusted automotive servicing!

Very fast and friendly service. Great place to get tour vehicle inspected.

My sister had work done there to her car. Very nice employees. Hes pretty busy with business.

They are excellent mechanics. Pricing is better than market prices. I trust them. I know they are not taking advantage of me. All company trucks and personal vehicles all go there for any repairs

Gentrys has always worked on my families vehicles for almost 40 years now. They are good honest individuals that always have the best interest for the customer and their safety. Thanks guys! Stay awesome!

Great place to get your vehicle fixed. My husband and I have been coming here since we moved to Baytown 1 1/2 years ago. They do an awesome job every time we go there. Prices are very reasonable and we are never disappointed with their work. I highly recommend this place. Thank you Gentry!!

Made an appointment for service. Got vehicle back same day I took it in. Reasonable cost.

I took my vehicle in for routine service and had all the parts. My vehicle needed the spark plugs changed and a motor mount replaced. 3 times he changed the price on me. And he didnt even use all the parts. To make matters worse I dont believe the spark plugs were calibrated correctly. Perhaps if I had been a man I would have received better service. Not impressed with their work.

Friendly staff and excellent work. Pricing matches the quality.

Excellent customer service. Dropped off and picked up the same day. Mr Eddy is very nice.

Top notch service. Very friendly service at very fair prices and quality work.

This shops takes advantage of you as soon as you step in. Customer service is so bad they don’t even call you when your car is ready for pickup. They charged $800 for switching out fuel injector sensor, air filter, Pcv hose and gasket. This Eddie guy is dishonest, you are better off with any other shop.

Great mechanics, knowledgeable and fair price.

I was part of the group that lost their cars in the flood. I had the wrecker take it to Gentrys. I asked the tow driver about the service and he said I had made the correct choice. I have not really dealt with mechanics here in the past, consider this my experience. Went in several days later and we discussed job scope of replacing a long block, [OEM], and a complete estimate. I knew were backed up, but Ed looked the vehicle over, and looked at some parts I did not want used, durable i.e. belts, hoses and electrical components. He gave me a date, I did not check on the vehicle early, called the office on the date promised, got me my total and had handled the insurance ahead of starting work. Paid out and have not had any problems.Good people working hard to meet customers standards.

Great and friendly staff and workers.

Excellent shop. Fast, and friendly. Very reasonably priced. Ill be back again.

They did exactly what they said they would and the quoted price is exactly what I paid.They fixed my daughters car and it’s working perfectly.

Thanks Gentry’s for fixing my truck so fast! These guys do great work for a great price!

I had a 2007 Chevy Silverado Classic and I took it over there and they gave me a great price on my Broken Value Spring and this was 3 years ago and my truck is still running strong and I told my mom and she went over there to get her car fix for something lol I forgot but she got a great price for whatever it was and she haven’t went back in over 2 years now so thank y’all for the Great Service!

First off, Dont let them do any work without giving you a written quote. Diagnosing the problem should be charged separately from the work/repairs, or should you decided to let them do the work, some shops deducte the diagnosis charge from the repair charges. I did a lil research and found out that it is illegal for a shop to preform work on your vehicle without your consent, which forces you to pay an unknown amount to get your vehicle running again. This happened to me here at this shop. And should you not want to pay, if they already started working on your car without knowing, they can put a lean on your vehicle. Also, forcing you to repair or replace items that dont need repair is legal as well. This happened to me as well at this shop. If your not mechanical inclined- this is not the shop for you-You will get taken advantage off. If you want to spend alot more money than you should and let them replace whatever they want without letting you know, then have at it.

Joe Gentrys Automotive has gone down hill. They were telling me one price and that this and this that needed to be done. I took it to another shop and they were saying something completely different and 1000 difference. The car is fixed now and running. If Joe Gentry would not get so offended when people are telling him things and not investigating them. He might see the problem them.

If I could give this place less than 1 star I would. Nothing but problems from when my fathers truck was dropped off till it was picked up (1 month in the shop). Truck went in for engine work due to flood. Truck was broken into while it was there which they had not been locking the truck. They would leave the truck unlocked. Tried to tell my father that his truck did not come with what was stolen when the truck was dropped off. Worker told an officer that they had had 8 break-ins within the last month but yet they hadnt fixed the problem of upping their security system? Truck smelled like cigarettes, which my father does not smoke. Picked up the truck, my father asked for a print out of all the material they had bought for the truck and the worker refused to give him his receipt of the things the truck needed claiming he couldnt give it to him, and the check engine light came on the next day. Will never ever bring any vehicle here again and Id suggest no one should either.

Shop door was open I said good morning the man said we are closed. I asked if I could ask a question and got ran off. Thanks for saving me from future headache

This is the best shop Ive ever been too. They will take care of what you want and need with no issues. They work well with making time.

I been a customer for 20 years, great people do very good service sometimes there very busy but very reliable people.

Friendly staff.

Got new AC in the Kia, great business founded by Joe Gentry. Go see Joe G. !!!!

Great people, services are guaranteed and completed in a timely manner.

Joe Gentry Automotive has seriously gone downhill. Ever since I started taking my car in January it seems to be a domino effect of problems. Long story short I ended up having to get my head gasket replaced because they missed certain things before. When I got it back a check engine light was on and ended up being a misfire in cylinder 3 (Gentrys replaced all the spark plugs), at this point I was over them and went to another mechanic and we discovered the plug was put in too tight so it was cracked and bent. Replaced it, engine light came on for a misfire in cylinder 1. I took it back to gentrys (because the spark plugs were paid for before so they should fix their mistake). I take it back and they begin telling me they want to look at some other things and when I let them know I dont trust them with my vehicle Joe Gentry himself gets all worked up and tells me to leave. Their work and customer service was very disappointing this time around and I have always recommended them to friends or family but this experience has opened my eyes. I would rather spend my money else where to get things done correctly instead of waste my time here again!

Its a busy shop constantly so it takes a little longer to get your car back out but once its out it is fixed and he will continue to correct any problems you may have afterwards very dedicated

Fantastic service fair priced had our vehicle in and out and very friendly staff will definitely use the gentry group again

Great staff. Very heplful and decent prices.

Good work on my truck Everytime.

Excellent customer service and an honest mechanic

Great service, completed quickly and friendly service!!!

Great service, and great people! If I have to have work done, I take it to Joe.

Excellent!

Above all expectations when it comes to automobile care

Not coming here again they are not professionals

Excellent