BoxDrop West Bend
1020 Schoenhaar Dr, West Bend, WI 53090, United States
BoxDrop West Bend
Review №1

Extremely happy with my experience buying our new couch today. I had found a posting on Facebook with a couch we were interested in. I reached out and had a very quick response answering all of my questions. When I entered the shop I was greeted immediately and asked if I needed help. When I found the couch I was looking for I was provided dimensions and questions to confirm it would fit it the space in my home. Check out was easy and I was immediately assisted with loading my new couch into my vehicle. I would absolutely buy from here again

Review №2

We stopped in on a Sunday looking for a mattress. The sales person was very helpful in explaining the difference between them. After choosing a mattress a sofa caught our eye, cant wait to get the set this week.Our mattress was delivered 45 min after we got home.We will be taking our kids there for their needs.

Review №3

Just purchased a king mattress from Scott. Scott was great with the entire process. Thank You So Much. Would give more than 5 stars if I could.

Review №4

Got a really nice queen mattress for a great price. Would definitely recommend stopping by and seeing there selection. The customer service was also great.

Review №5

We got an amazing deal on a beautiful sectional! Great service, great furniture, and you get it right away! We couldn’t be happier with the entire experience!!

Review №6

Very good experience. Looking for a nice sectional in gray. For what he had in stock, this sectional worked perfect for our space. Scott was easy to work with and well accommodating to our needs!

Review №7

Great deal and same-day delivery will show up here again.

Review №8

Scott Sikora was very rude & unprofessional. Doesnt work w/ customers when a store 30 minutes away offers the same furniture for $200 less & has layaway. I like supporting local, but Ill go to the chain store over this place.

Review №9

I could not be happier with my purchase. It was super fast service and at the same time I felt fully comfortable and confident in what I was purchasing! :)

Review №10

Absolutely fantastic service. We changed our mind at the last minute and Scott fully accommodated us. Highly recommend!!!!

Review №11

I went here yesterday for a new mattress and I am beyond satisfied with the customer service, fast delivery, and the amazing deals here. We were in and out in 20 minutes! By far the easiest purchase Ive ever made. Im currently laying on my new bed and couldnt be more comfortable!! I highly recommend boxdrop! Support your local businesses, its a world of a difference compared to chain companies.

Review №12

Scott was friendly & easy going, and helped us choose a fantastic piece of furniture at a great price! Loved our experience and we’ll definitely be back when it’s time to pick out a mattress!

Review №13

We went to pick out a new sofa and mattress today. We sat on every couch there. Scott explained things about every one and helped pick out options we wanted. Not once did he rush us in our decision making. He even new right away which mattress we preferred based off what we needed. Loved the customer service and the delivery options are very accommodating. New couch next week (thats when we have the time) and new bed in two weeks! We will be back!

Review №14

We just bought a livimgroom set here. Great furniture at good prices! No hassle sales. Decent selection. And NO ORDER AND WAIT! Loved meeting Scott. I would recommend Box Drop- West Bend.

Review №15

Such a great experience. Scott ensured that we picked the right mattress for us. Wonderful/ personable customer service. Thank you ☺️

Review №16

Prices are great and the owner is awesome. Good selection. Thank you for everything. I would recommend Boxdrop West Bend to everyone

Review №17

GREAT GREAT experience! Bought a sofa, loveseat, and a queen mattress. Fantastic value AND they delivered the items!PLUS the amazing customer service after the delivery! I was having trouble with the assembly. Scott took the time to walk me through the process and make sure I had put them together correctly. I would 💯 percent recommend BoxDrop West Bend.

Review №18

Great to work with. LOVE our new furniture. Highly recommend

Review №19

Scott was helpful and knowledgeable. When we had an issue with a defective mattress he worked with us to a great resolution proving his warranty and word are meaningful and honored. I am very pleased and my husband and I love our new mattress!

Review №20

Had a wonderful experience shopping for a mattress. Scott was extremely kind and helpful. Would definitely recommend them.

Review №21

Highly recommend Drop Box in West Bend, great deals and great customer service!

Review №22

Great bundle deal with our purchase of a king size bed and sectional. We looked at other furniture stores and wouldnt have been able to get our items for 4 to 6 months. Items are in store with no waiting and Dave is holding our purchases until our house is finished. Thats great customer service!!

Review №23

Amazing business, great prices and friendly service. Definitely recommend going here.

Review №24

I went in and spoke with the owner. He showed me my options, explained to me the differences, and helped me understand my need based on back issues. He didn’t push a sale, and was very nice. I left 30 minutes later with the mattress of my choice.

Review №25

It’s small no fuss place with sales people constantly trying to sell you something. Scott introduced himself when I walked in and said to just let him know if I needed any help. He helped me measure some of the sofas. Definitely recommend this place and Scott. I noticed some of the sofas said Simmons, comfortable and firm. Wish I had known of this place before spending a boatload at Steinhaufels for my living room furniture. Courteous, quality, great prices and no hassle furniture.

Review №26

This place is definitely a hidden gem. I was looking around for a queen mattress and am glad I found Scott. He lets you decide without pressuring you to buy from him. I would definitely check this place out if you are looking for a mattress or sofa!

Review №27

Amazing and caring owner who helps his community! Shoe your appreciation by visiting this location for your needs!!

Review №28

Got a great deal on a new queen pillow top mattress! I haven’t slept this good in a long time!

Review №29

Scott was great to work with. He is nice, helpful and straight forward. I love the new mattress we picked up, very comfortable! And the price great! Awesome value!

Review №30

Scott waited past closing for us to arrive. He saved us money. The box spring seems to be good quality. Thank you sir.

Review №31

Got a great deal! Scott and his wife were very friendly and willing to bargain!

Review №32

Theyre really nice & they have a nice variety of beds & living room furniture at a price range youll have to compare. I bought a zero free bed at a nice price.

Review №33

No pressure shopping and easy to deal with. Good quality furniture and helpful with questions.

Review №34

They got us in right away with a private appointment, outstanding service and outstanding prices, 10/10 recommend!

Review №35

So easy. Scott was personable, knowledgeable, and did not pressure us or upsell. His warehouse was clean and easy to get to. All mattresses were in plastic except the demos. He asked the right questions and listened to our indevidual needs/wants in a mattress. We found exactly what we wanted and are very happy. Definitely recommend!!!

Review №36

Great customer service! Very knowledgeable and easy to work with. Nice selection of mattresses. Would recommended to anyone looking for a deal on a mattress!

Review №37

I had a great experience this afternoon. The owner is very knowledgeable and helpful in making a selection. Great prices too!! Highly recommend!

Review №38

Steve is always so helpful and willing to work with crazy circumstances and we are so thankful to have an awesome new bed (that wont have us waking up with messed up backs anymore) and an awesome new couch! So glad hes there and running a great buisness

Review №39

I would recommend this box drop. Scott was great to work with.

Review №40

Great experience! Bought a king size mattress. Excellent prices and customer service.

Review №41

We bought the Sapphire Sleep Cool Phase and love it. Excellent customer service and highly recommend going here.

Review №42

Fast, friendly, and customer service driven seems to be the theme here. In and out, clear and concise with all questions answered. Great mattress at a great price was the topping on the cake.

Review №43

We Had a great experience and very happy with our purchase?no pressure easy to deal with great mattress !

Review №44

Very laid back and stress shopping!! Very happy about our king purchase

Review №45

Wonderful experience! Very friendly quick Customer service! Definitely would recommend! Found on facebook marketplace looking for a new mattress!

Review №46

Easiest mattress purchasing experience EVER! Great prices. Straight, honest and knowledgeable owner. Awesome experience!

Review №47

All I can add is great deals bought mine the next day

Review №48

Had a great experience I spend less than 20 mins and got a new mattress with box frame and frame with a cooling sheet very generous about trying to keep his customers happy definitely will recommend to other people

Review №49

Amazing customer service with great prices to go with it! Would highly recommend anyone to go to BoxDrop and speak with Scott if you want to buy a new bed.

Review №50

Bought a mattress for our son at a reasonable price.

Review №51

Extremely easy to work woth. Very polite and straight to the point. Would recommend to check out.

Review №52

Really good deals and really like working with you. Highly recommend!!

Review №53

Very friendly and made buying a new bed a very easy process! Super excited to get a decent night rest!

Review №54

Very nice and friendly. Very knowledgeable and helpful when we were looking for a new matress. Highly recommend for anyone looking for a new matress without the hassle of big stores.

Review №55

Great deals... Easy to communicate with... Best pricing.... Come get your bed soon...

Review №56

We walked in at 2:00 on a Saturday afternoon, and by 3:30,we walked out with a new pillow top, Beautyrest queen mattress with an adjustable base for under a grand. Delivered. For less then we would have paid JUST for the same mattress elsewhere, we got the whole package.

Review №57

Great prices.. easy transaction. No pressure sale

Review №58

What a great experience with scott and his wife melissa we absolutely love our mattress we bought

Review №59

Great people had a great selection very knowledgeable on product and a great price!!

Review №60

Awesome deals and great pricing! Thanks for the great service.

Review №61

Very straight forward no frills experience and good prices. We got a mattress, got in, tried several, decided and were loaded and heading home in under an hour with our mattress.

Review №62

If you are in need of a new bed or just want a great upgrade Dropbox is definitely the place to go!!!!My husband and I did a lot of research on purchasing a new king size bed, we went to 5 different places. We started out at Dropbox did our research and the circled back to Dropbox. The owner Scott is very knowledgeable understanding and has lots of patiences😊. I want to take the time to let everyone know that Scott at Dropbox gave us the best price and the best quality bed set . We are on day 4 of restful sleep 😴 We love our new bed!!! It is comfortable and cool.Thank you again Scott!!We greatly appreciate all you honesty!!!Thank youSleeping great againThe Dexters

Review №63

Buying a mattress made super easy and fun with Scott!

Review №64

Great customer service, even better prices!

Review №65

Really friendly, great service and awesome selection! Plan on returning here again.

Review №66

Scott was great! 10/10 recommend

Review №67

It was very easy to perches and was affordable!

Review №68

Scott was really helpful in a pinch!!! Great to work with!!!

Review №69

Very nice guy, great deals!

Review №70

Amazing service and great products!

Review №71

Great deals and staff

Review №72

Fast and friendly service!

Review №73

Great price

7 Photos
4.9 Rating
  • Address:1020 Schoenhaar Dr, West Bend, WI 53090, United States
  • Phone:+1 414-429-1787
  • Furniture store
  • Mattress store
Working hours
  • Monday:11AM–2PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–2PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Wheelchair accessible entrance:Yes
  • Quick visit:Yes
Similar organizations