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B&E Service, Inc.
86 Klockner Rd, Trenton, NJ 08619, United States
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B&E Service, Inc.
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na
Review №1

Since I’m new to this area I decided After seeing all the good reviews I went to get an issue with my car checked out. They charge 120 diagnostic free which is very high compared to most mechanics since the usual cost is 75$. Once we figured out the problem the mechanic called me & told me the price of the parts & labor. He wanted me to spend 300$ on a part they can order when I looked online the part cost 100$. I asked him if I could buy the part and they can install it for me. He got really aggravated & started having a disrespectful tone as if he’s trying to strong arm me into buying from their supplier. He said is not going to install some “Chinese” parts. Does he not realize my car is a Japanese car? Anyways, I told him no, I’d rather take it to a different mechanic (who doesn’t upcharge 200% for parts) & would install for it for me. He told me fine but I still have to pay the diagnostic fee in a rude tone, which I was already going to do? Like why would he bring it up like that. He also told me he only installs parts for older customers and not new ones since he “doesn’t know them.” Good luck getting new customers

Jo
Review №2

Ive been taking my vehicles here for years. This shop does great work, they are honest and offer competitive prices. They are a family run business that actually cares about their customers, something thats rare nowadays. I trust them and you can too !

Da
Review №3

I regularly take my car to B&E. Great service. They are trustworthy and reliable.

La
Review №4

Great service, reasonable prices and honest! EJ is very methodical and amazed us with his knowledge of foreign cars. We highly recommend B&E!

Va
Review №5

Great place, close to train station. So leave the courteous, friendly pros to work on your car all day while you take a ride. Very thorough, they check everything, not just what you report. Will adjust to your schedule. All work done, body, engine, exhaust, etc. If you are waiting for your car, walk down E. State Street and catch a few steps! Airy and fresh area. I have peace of mind when they do the work.

De
Review №6

Had issues with my breaks.careless mistake made.they apologized.and wanted to make good.they do offer a good warranty on parts and labor.but if you have to get towed your paying for your own tow.the owners and son very nice people.my prior post I removed due to there fair labor rates almost made up for my losses.and I have aaa.towing.i just choose to find a new place to go.my choice....

Jo
Review №7

Fantastic service, trustworthy advice and great price. Will use them again!

da
Review №8

B&E helped me out of a tight spot. At the end of the workday, I found my car battery dead. I had a mobile jumper to get home, but I an early meeting the following morning. I called B&E and they got me in first thing in the morning and got me on my way. Theyve also helped me diagnose and fix some mechanical issues in my car in the past. Great people and great service.

Ro
Review №9

Ive used B&E for two projects and had positive experiences with both. I was given full explanations of the scope of work for both jobs and the pricing was fair. The work was completed in the time frame described and I have had no issues with the work since. I havent worked with a mechanic in a long time that didnt leave me feeling like I was taken for a ride. Im glad I found this shop and I recommend giving them a shot if you need work done.

Pa
Review №10

Friendly staff. Quality work. Wont try to oversell you. Im happy to have done business with them, and will in the future.

Ad
Review №11

Just dropped off my truck to them. Place seemed great. Made me feel comfortable leaving my vehicle, EJ and his mother were a pleasure to deal with. Will update once I get my truck back tomorrow or this weekend.

Vy
Review №12

The first time I ran into the B & E Service about a year ago, when I couldnt find a competent mechanic to fix the problem in the electrical circuit of my old, problematic car. Tried a lot of places in the area, wasted bunch of time, no longer had any hope...And here is a luck — B&E! Quickly coped with my problem, the price was fair. Since then, I dont want to hear about other services.Highly recommend!B&E are the best!!! Really Competent Professionals! Great place!

Pr
Review №13

Great service and customer service! We take all our vehicles to B&E for ALL our automotive needs. Staff is very knowledgeable, friendly and trustworthy. We’ve used a lot “mechanics” in the past with no success. B&E provides expert services. Hghly recommend!

Gl
Review №14

Aj and his mother are good people fix your car rite and show everything they did there family to me I love the work

La
Review №15

Excellent customer service and communication. Thrilled with service and very confident in the expertise at the facility. EJ was very professional and knowledgeable and went above and beyond expectations.

ad
Review №16

Dropped my truck off yesterday and got it back today. EJ and his mother are an absolute pleasure to deal with. They kept me informed the entire process. They even price checked things for future work that needs to be done so I didnt have to. Oh and they fixed the problem my truck had. Hands down the best experience Ive had in 36 years with a mechanic. They definitely have earned my business going forward.

ma
Review №17

Ive been doing business with you guys for many years and have had excellent experience. Everything done in your shop was done correctly and completely with no further problems. Both Betty and Ed are terrific people and very accommodating. I have nothing but the best to say!Mary Ann Sliwa

SE
Review №18

Super friendly and professional serviceMy sprinter running just right thanks guys

Jo
Review №19

Excellent customer service, and the mechanics are very knowledgeable with both foreign and domestic vehicles!

Le
Review №20

Ive been depending on Ed and EJ for several years now and no matter what the issue, they always figure it out and fully explain the details. Most places are simply parts changers. Not B & E! They take the time to figure out what the actual issue is, fully explain it and repair as needed. I dont trust many places but I have complete trust in Ed and EJ. Their priority is making sure that youre driving a safe vehicle.Betty runs the office and is great! You tell her what the issue is and she gets back to you quickly with the information you need. Shes always so nice and helpful!You absolutely cannot go wrong trusting your vehicular needs to B & E!

Ki
Review №21

I would and have recommended this service to others. They treat you like family. I do ALL of my cars services here. The specific time being asked about I believe had to do with changing a tire I shredded (literally). We had saved a tire from the old set, so I brought both my sad car (with the donut - changed by AAA - thank you) and the misfit but usable tire from my basement. While it was not the best solution (should have bought 2 new identical tires) to my problem, they worked with my budget and did what I could afford and was safe for the time being. They are always honest with me about my choices, try to fit me in as soon as possible when it is an emergency, and try to be as efficient as possible when I have to wait. I love these people!

Se
Review №22

Very nice and reasonable!!

So
Review №23

Very good service! And great price!

Co
Review №24

👍 This is one auto repair center that puts your mind to rest. No hassles, prompt and most efficient service, a place you wanna take your vehicle.

Ma
Review №25

I’ve been taking my vehicles to B&E for over 15years. The customer service here is fantastic as it’s a family run business. I recently had a vehicle that died on the road. I simply called up, spoke to BettyLou and told her I was having the car towed to the shop. She told me no problem her son EJ would take a look at it. Not only did EJ have the issue resolved by noon the following day he also fixed the latch on the driver side door which was not closing properly (at no charge). Just one example of why I continue to take my vehicles here. If you’re looking for an honest mechanic EJ and his team are your guys.

Te
Review №26

Help me right away, had to get it done right then

Ap
Review №27

Fantastic service! Quality work and the most friendly staff. Thank you!

Am
Review №28

Ive been going to B&E for around four years now and had four different vehicles serviced with them: Mercedes-Benz ML-320, Dodge Ram 1500, Volkswagen New Beetle Convertible, and a Nissan NV Passenger Van.The most important thing in a mechanic is trust, and they have earned mine. Ed or EJ always go out of their way to explain things to you and show you when it helps. They recommend work but dont pressure you; they give you a fair assessment of what is urgent and not. Once EJ broke something, and he owned up to it and fixed it free of charge.In terms of expertise, between them and their staff, they have a ton of experience, and EJ is certified on all the current tech. They can handle the whole gamut, old and new. Domestic and foreign. I had some odd problems with my ML-320, and they figured them out. They also come up with creative solutions here and there to save me money and time.Betty Lou runs the office, is always pleasant, responsive, and accommodating. They use modern software, so they can keep a good history. They even share their wireless, which works better, in my experience, than the wireless at the nearby Mercedes-Benz dealer. She often asks after the family, which is a nice touch.Id definitely recommend them.

Yo
Review №29

Good place for your car need

cr
Review №30

B & E consistently provides the best, honest service of any service center Ive been to. Period.

Bo
Review №31

HONEST. Enough said.

Ro
Review №32

I wont take my cars anywhere else

Information
14 Photos
32 Comments
4.6 Rating
  • Address:86 Klockner Rd, Trenton, NJ 08619, United States
  • Site:https://bneservice.com/
  • Phone:+1 609-586-5400
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Small engine repair service
  • Tire shop
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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