When I booked an appointment for pickup at noon, it was obviously my expectation they’d show up at noon. Zero calls or updates so I called at 12:30pm and they said they’re “coming to me next.” Then when that didn’t happen I called at about 3pm nd they said they’d be here between 4 and 5pm. It’s 6 o clock now and I have received no calls or communication. I took off work for this. Thanks for wasting my time!

Best prices for junk cars always has parts I need for my vehicle

These guys were very professional, kept me informed, and paid a fair price for my car - 25% better than the second highest.Id use them again and recommend them as well!

Terrible overall service.

VERY RUDE, SOME ANSWER THE PHONE WITH ATTITUDE. SOME ARE EVEN MORE RUDE WHEN YOU ARRIVE. NO PARKING ANYWHERE, THEY DONT EVEN CARE. THEY LEAVE YOU ON HOLD TILL YA PHONE DIES. IF YA NEED SERVICE, GO SOMEWHERE ELSE. NOT WORTH THE HEADACHE.

I called to ask if a part was in stock and an employee told me yes. But when I showed up, the part was out of stock

They are fair only if you got the right stuff but if you come in there with some raggedy stuff prepared to get not what you want

Dominique Up at Kaars is a very awesome person to deal with business wise she makes sure every customer is satisfied and is very reasonable . Very good customer service

Gilbert and Carlos are Very friendly. Very good job on fixing and replacing two doors on my Siena.

So I was connected with Kaars to get rid of my junk car. They reached out to me and said someone would be picking up my car in an hour. After waiting for over two hours, I called to see if everything was okay and was told the tow truck was having problems and could we reschedule. Didnt reach out to me to let me know this information. I said okay lets plan for the next day. I told the man morning was best and he said well plan on a pick up in the morning and hed call to let me know when the driver was on his way. I didnt hear anything. Decided to call at 10:30 and was asked if Id be available between 11-4, and after saying yes was told that Id be called when someone was on the way. Never called, never showed up. Was lied to and completely wasted my time. Dont waste yours. Find someone else.

Great Service!! Purchased a car over 2 weeks ago. Got a GREAT price for it and runs Great!! Very happy with the Customer service, awesome sales team. I recommend this place to all my friends and family!! THANK YOU, KAARS INC!!

Found my part when no one else could... thanks Kaars

Used parts good prices

Great service! Great prices!

Hello my name is Tony I brought a black SUV from Hamilton Auto Group. Okay before I took the truck off the lot I told the guy mike who told me they cover everything from the brakes to the engine so my truck need it brakes and spark plugs took my truck to kaars on Olden Avenue 3 times told the workers and also told the owner son ali what I needit done the never did any thing they just kept my truck for a couple hours then called me to come pick it up.they lied about everything and this is 3 times they did this so for who ever read this dont go to kaars or hamilton auto group

They treat their employees like crap. They have no respect for non! They lie and cheat so much its funny that they still in business. They buy junk cars for $350 than sell for more money without even fixing them. These people are scum and the owner that white boy someone needs to bend him over and shove it up his u know what! The place is dirty just like the owner. I bet if he sell the place it would do so much better!!

UnprofessionalNot going to go into detail about my experience with this business but never again. They can junk my cars but I wont buy anything else from them.They have to work on communication skills.

Good place good prices

My son crash my TSX the whole front driver size was gone I thought I would have to write my car off, But, Kaars brought my car back you cant even tell it was in an accident Thank you to the team they got there. Now I want to change the color 😊

Taking little extra time but nice people working there.

Dont waste your time b/c I did and its not worth it. I was looking to buy steel rims for my civic. I called ahead of time to see if they have it in stock and they said yes come thru. I went there and asked them to install it, guess what they realize it isnt right rim. They brought another one and guess what it didnt fit. Basically I walked away without purchasing it and wasted 45 mins. They really dont have inventory system. Also, they do not give you refund back so be careful.

The best

Set up a date and time but they never picked up car. said they called 6 times. then they were NASTY on the phone and called my wife a liar. she wasted all day waiting and they say ohh you didnt answer your phone. they even verified the phone number but they never called and can prove it. Dont waste your time.

Do not buy cars from them, they put it up on craigslist and have a old black man that lives in front sell them, knowing they bought the cars as junk because they have problems, then when you confront them they claim that they dont know who has the money.

Worse costumer service.

I love you Emi

Worst place EVER FOR REPAIRS YOU WILL GET YOUR CAR BACK WITH THE SAME PROBLEMS YOU HAD WHEN YOU DROPPED IT OFF!!!!

Gave me cash and picked up my car on time without questionsFlawless transaction !!!

I will never tell anyone about this PLACE I bought a car in March and havent even put 1000 miles on it and had all types of problems they knew it and sold it anyways a bunch of crooks and had the black old man to sell it yo us knowing it was trash

Horrible crooks

Well