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J & R Tile, Inc.
73 Kinder Dr, San Antonio, TX 78212, United States
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J & R Tile, Inc.
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Ch
Review №1

Are they expensive? Are they worth it? Yes on both accounts. We are very satisfied with the excellent wall preparation, design suggestions and installation quality. They go the extra mile every day and made our dreams into reality.

De
Review №2

The team at J&R Tile did an excellent job and were just in time fitting my project into their project schedule. I would not hesitate to recommend them or utilize them again on my next project. The work at my home was more than cosmetic, it was also about functionality to enable me to care for a disabled, wheelchair bound family member. I had one shower remodeled to raise the step in shower to become a zero entry shower. They also removed carpet from all bedrooms, living room, and office and replaced it with a resilient LVT knowing the flooring will need to withstand daily wheelchair and rolling home care equipment. They were helpful and easy to work with from start to finish from scoping to design to samples and to installation. They were on time, courteous, kept clean work areas, and had attention to detail.

BJ
Review №3

Did quality tile work in my home! With one phone call, they were at my house the next morning, finished the job the same day, and taught me all I needed to know to keep my tile clean and well cared for.J&R Tile had great customer service and even better craftsmanship! Very knowledgeable and they pride themselves on staying up to date and educated on the latest trends in the tile industry.With all tile installers certified and advanced certified- this woman owned small business will continue to make a big name for itself. I highly recommend them for your tile needs!

Sa
Review №4

This company is top-notch! Their work is clean, beautiful and flawless. They really dig in to each project and make sure the job is completed efficiently and accurately the entire way through. Erin, Trinity and the entire team take immense pride in their work, and it shows.As a company overall, I’m very impressed. They believe in every person that works there. They encourage their employees to continue their education and training in all aspects of tile and construction. The owners are highly involved with both local and national associations that work to better the tile industry. They know their stuff.I would highly recommend using J&R Tile for your upcoming project. They are professional, efficient and very educated. They will blow you away.And as a bonus - they team is full of amazing people that you can’t help but become friends with.

Gr
Review №5

Im a DIY self contractor retiling my shower... I realized I needed precise cutouts for the faucets...I went to J and R and met Chris and Jan in the front office who said no problem. I left my two tiles, came back that afternoon and the holes were perfectly cut and no chargePretty nice people I thinkGreg Lytle

Tr
Review №6

As a fellow Tile and Stone installation company I have come to have a deep respect for J&R Tile . I have frequently consulted with them on challenging projects and am grateful for their open and transparent advice . They are dynamic and not afraid to think outside the box .As a company, J&R Tile remain a trusted and constant source for sharing, educating and inspiring, not only our company but many, many others within the Tile Industry . The Company Culture and Enthusiasm within J&R Tile is evidence of this passion at every level. Their respective awards and projects confirm this value structure is both healthy and always evolving, assuring an experience that is world class .I simply cannot recommend a more highly qualified orExceptionally competent company on a local or National level .

Je
Review №7

Professional, knowledgeable, on time, and clean! Super happy with the finished product and everyone I worked with was an expert in what they do. Highly recommend for residential remodel.

Da
Review №8

I have the pleasure of working for a local tile manufacturer and J & R Tile did all of the installation work for our brand new showroom. Their professionalism, craftsmanship, and attention to detail are second to none. I highly recommend them to anyone getting any type of tile work done! Excellent!!

Er
Review №9

Erin and her team were amazing from start to finish. On time, on budget, and completely professional all the way. Highly recommend!

Sa
Review №10

Thank you for my gorgeous new bathroom. The custom mosaic tile work is incredible.

Ja
Review №11

If I wrote a book about this project it would start with rage and panic over the contractor who ditched me a month before the installation of a publicly funded project.Enter a kindly architect who recommended J & R Tile. Then magically appearing and calmly and professionally dispelling all my fears, came Linda.We can do that.No worries. She handled every hand-wringing moment of a panicky, freaked client with utmost care and attention. Communication? check! Information? Check! Does what she says shell do? Double check!!! Next came Adam and Zeke: excellent craftsmen, skilled and in every way professional. They were confident, efficient, respectful to the materials and the client, AND good humored, they created something where there had been nothing. They installed a complex, four- walled art installation with close to 1000 unique, hand painted, irreplaceable and individually numbered tiles in 2 and a half days. Not a single broken tile, not a single tile installed upside down. Perfect! The end.

Ja
Review №12

Erin and the team at J&R Tile are true professionals and a joy to work with! They apply the latest technology and cutting edge installation materials to each job to produce an outstanding, precise and top quality project. Their employees are courteous, reliable and the best in the business. The training that each employee receives is top notch. The J&R team handles complex jobs with ease and precision. I highly recommend J&R to anyone whos looking to hire the best in the business!

He
Review №13

A big thanks to Erin and the whole crew from J & R Tile for the great work they did on our master bathroom remodel!! If I had 10 stars to give on here, that wouldnt be enough. This was our first home remodeling project, and Erin and her crew beautifully walked us through the process -- resulting in the most gorgeous shower Ive ever used! I highly recommend J & R for any tile need -- from showers to floors, they do it all with the skill and know-how that only a seasoned company can give. I also appreciated the trustworthiness and professionalism of the crew. They truly took care of us like we were family. Love this company! Thank you, Erin & team!

Pr
Review №14

J & R tile is the best Company ..They go above and beyond for their customers .The work is amazing & outstanding !HIGHLY RECOMMEND !!!The J & R tile installers are hands downs the BEST!The staff is also very nice & professional.

Me
Review №15

Outstanding professionalism. J&R goes above and beyond to bring detail and unique features to anything they touch. Erin and the entire J&R staff is wonderful and passionate every project they complete!

Fr
Review №16

Great people to work with! J&R Tile is a top notch contractor that takes pride in industry education, the latest tile trends, and innovative installation products. Great customer service and experience!

M
Review №17

Great Ava awesome workers

Ma
Review №18

Amazing Craftsmanship and a eye for detail delivers this company ! Highly to recommend to anyone who is looking to get the job done right the first time!

Br
Review №19

Outstanding job! Great attention to detail and everyone from estimating to sales to the installation crew was very professional and courteous!

Bo
Review №20

They are very professional in every way! Meticulous with work and making sure their customer receives an exceptional job.

Pr
Review №21

Was amazingly helpful in diagnosing the problems both with the installation of shower, tub and backsplash tile by the contractor who built our house. We say many (8) large, several inches in length, crack in the master shower, and smaller cracks in the two tub surrounds. When Erin Arbrecht at JR Tile inspects it, she observes that there are no movement joints, and shows me where in the code these are described and that these are required, and why. She explains that without flexible movement joints, these cracks will likely get larger but that cracks elsewhere with the same problems, like at the kitchen and counter backsplashes will eventually do the same. Not now, but down the road, long after the contractor is off the hook.Erin, with our approval, uses a knife to check places where there is caulk where tile and other surfaces or corners meet, and she finds several where there is grout or tile itself flush with with these corners and caulk has simply been put on top of, not inside, the space. So those will crack, and those cracks may or may not stop in that small space covered by caulk. But that in her experience, and that of other professionals at JR Tile, these cracks will grow over time and be unattractive and structurally unsound.When I ask whether part of the reason the shower and tubs are cracking now is because greenboard was used behing the shower. And when I show her pictures that so no vapor barrier was placed between the mud/lath and the greenboard—which she’s shown using Building codes and Tile Association standards is the only time when a porus greenboard can be used in a wet area (even the maker of this greenboard states it can be used this way under older code (and cannot under new codes) but that they have other, cementboard products and even sheetrock types for this purpose.She also observes that the wire mesh used for the mud and lath is not continuous from one side of the shower to the other, leaving a gap in the wire, she is particularly concerned. And she explains why.There were other ways that the tile installation was done improperly or not up to quality or professional standards that really helped us understand what was going on and what had gone wrong. But her assessment and prescription for what needed to be done—which JRTile did not do a heavy sale one because she viewed her role at that time time, during that visit was diagnostic and part of a site report she wrote. Not until we asked for a quote from JRTile did she write that up.In the end, ultra professional. Amazingly reassuring. Consummate professionals.

Bl
Review №22

My loves work place!!#

Hu
Review №23

Great service

Ch
Review №24

Not but lies

Information
62 Photos
24 Comments
4.8 Rating
  • Address:73 Kinder Dr, San Antonio, TX 78212, United States
  • Site:http://jandrtile.com/
  • Phone:+1 210-349-8145
Categories
  • Tile contractor
  • Bathroom remodeler
  • Countertop store
  • Flooring contractor
  • Flooring store
  • Home improvement store
  • Interior construction contractor
  • Interior designer
  • Kitchen remodeler
  • Siding contractor
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–4:30PM
  • Thursday:7:30AM–4:30PM
  • Friday:7:30AM–4:30PM
  • Saturday:7:30AM–4:30PM
  • Sunday:7:30AM–4:30PM
From the business
  • Identifies as women-led:Yes
Service options
  • Online estimates:Yes
  • Onsite services:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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