I took my vehicle in to be fixed for bodywork, tailgate replacement, and windows replacement. I understand that parts are taking longer than usual to come in. But, they are not professional at all. I would call and text weekly without answer. I’d say they got back to me once every three weeks with a generic answer. My vehicle was with them for almost 3 months. One time I was told they ordered the completely wrong tailgate. Nightmare dealing with them. Also, they acted like they did a great job and didn’t offer a discount on my deductible for as long they took. As you can see with the dates and times on the screenshots. I would never get a response. Go somewhere else.

Lexus doesnt handle major collision work so they sent us here. From experience, this place is well organized and prompt. They did a great job handling the repairs and restoring our brand new lex to factory spec... Even handled the insurance to insure we get top of the line oem parts not after market junk like insurance would have liked. Although they forgot to our new windshield on... The way they handled that was satisfactory. Ed was professional and I would recommend this place to anyone I cared about. Solid work. They just attention to detail and are meticulous. Great work.

This location is really amazing, wonderful staff and great mechanics. Outstanding customer service, I want to thank Edward for really listening and taking care of my concerns. Im a very happy customer!!

Fantastic service, very professional!!!

Service was amazing. Anthony and Erica were both awesome. They made sure I was taken care of. Patrick did a great job with my vehicle, looks like brand new!!! Highly recommend North Park Minor.

Anthony did a great job recently getting my Lexus repaired and did it within the time frame I needed. I used them one time before and was pleased with the results as well.

I have used their services twice. The first time went fine. This last time was very disappointing. Brad caused me to have to pay 2 days of car rental out of my pocket because he let my car sit for 2 days before looking at it and realizing the part did not fit. Whats the point of me having an appointment if my car is going to be ignored for 2 days? Two weeks later, I finally get my car and Brad does not show to check me out. And then, he does not return my phone calls.

Easy to work with, coordinated great with insurance company and were extremely thorough and polite!

Good service and prices

We had a head lamplight fixed. They did a super job. We highly recommend North Park Minor Collision Center!

Great service from anthony

Good work