Hart Kia
1361 E Main St, Salem, VA 24153, United States
Hart Kia
Review №1

Hart Kia is the best! Kennie was awesome, he responded to my emails (I was looking for a specific vehicle) right away and was courteous and friendly when I got there. Was in and out in an hour with my new vehicle. Didnt get the typical trying to sell lots of extra stuff I dont need pitch. Financing was also smooth. Would definitely recommend if you want a no hassle, friendly car buying experience.

Review №2

10/10. Wonderful car buying experience! Willie and Kennie were amazing! Everyone was very helpful knowledgeable, and HONEST. A lot of dealers are using the low inventory shortage of vehicles to screw over their customers. Not here! Everything was as described and prices were upfront and fair. No hidden mark up fees or gotchus. I got exactly what I wanted at the price I was looking for! It will be a few years but my next Kia will for sure be from Hart Kia

Review №3

With the car market being crazy like it is right now, there are a lot of car dealers sneaking in markups on their prices. Some are advertising one price and then hitting you with the actual price when you come in the door. Hart Kia is not one of those. They are an honest dealership, with friendly folks. We drove over 2 hours to buy from them because of that. It’s nice to know there are some good guys out there still.

Review №4

Hes was great salesman be back hopeful still have started the Kia

Review №5

The sales person was so friendly and honest that we felt really comfortable with the processing. He answered all our concerns and demonstrated how to use all the control of the car.I Would highly recommend them no doubts.

Review №6

Really had a great experience. Low key and no pressure. Willing to answer a lot of questions. This was our very first new car purchase! Willy, Jonny and Eric made it a seamless experience. Thank you so much!!

Review №7

Hart Motor Company went above and beyond with my latest purchase of a 2022 Kia Telluride . My salesperson Eric Darby made everything so simple . When I arrived after work the process was seamless . Eric Matthews my finance manager explained all of the paperwork and made me feel very comfortable about my purchase . Thank you to everyone that made this great experience possible !

Review №8

Hart Kia staff were friendly, knowledgeable, responsive and the dealership provided easy, no-haggle pricing that was far better than any other dealers in the region. I would certainly recommend them to others interested in purchasing a Kia.

Review №9

I left the service department feeling frustrated and upset. I am new to the area, coming from a state that does not require vehicle inspections. I brought my KIA in for a state inspection and found out that several bulbs were out. It was going to be rather pricey to have the service department replace them so I wanted to run things by my husband before I made any decisions. I felt like I was being rushed to make decisions about what I wanted to do while speaking to my husband over the phone. I was told to make a decision because the man who did the inspection had other jobs to do, yet it hadn’t even been the full time I was quoted. Upon arrival at home, I discovered that one of the lights I was told was out was in fact not out. I called again for clarification and was confused at to why I was told a light was out when it wasn’t. We went out of our way to pick a Kia dealership since my husband and I both own Kias and my husbands car was serviced a few weeks ago. They did a fantastic job with his car so I was disappointed that I didn’t get the customer service I felt like I should have received.

Review №10

The best customer service we have ever had from a dealership. Very friendly and helpful.

Review №11

Best car buying experience of my life -- no pressure, no gimmicks, no delays, no junk add-ons. Really enjoying my new Telluride.

Review №12

Highly recommend! Im 51 and this is the first time I have bought a car from a dealership. I always wanted to avoid the sales nonsense that went along with it, so it was private sellers only for us. We were tired of breaking down in our old car, so we thought wed check it out. We went in there with numbers in mind. At first, the payment came in higher than what I was comfortable with. I was regretting it, but we needed a car so we did the paperwork. It was done. Signed. They could have pushed us out the door with the keys and a thank you. Instead, they suggested that they try to run my credit. I was convinced that it wouldnt help, but sure. Go ahead. It lowered the payment to within a few dollars of what we wanted. They didnt have to do that. The deal was done and closed. They saw how uncomfortable I was and went the extra mile to help. We bought a car we love that was priced fairly and got terms we liked. We couldnt be happier. Eddie Hodge was the salesman and Matt Smith processed the transaction. You want to go here when you need a car.

Review №13

Willie K and the entire staff were extremely professional, responsive, and kept an open line of communication throughout the entire buying process. Very happy with our experience.

Review №14

We bought a brand new 2022 Kia Carnival EX from Hart Kia with great satisfaction recently. This new kia model is very popular this year due to pandemic and chip shortage and Hart Kia is the only dealership we could find that sells this model at MSRP without markup in surrounding areas. And they also gave us a fairly reasonable trade-in offer for our old vehicle. The salesman Johnny Ford did a fantastic job in helping us locate an EX trim that we wanted within 1 month and kept us with delivery updates and we highly recommend him for your future sales contact at Hart kia. Overall, we had a no-hassle, well taken-care of experience at Hart kia with our two visits and enjoyed it a lot.

Review №15

Very good dealership!! Greg Hart is super to deal with, he sells mainly at the used car lot. But he has been my salesman each time I dealt with Hart9. I just bought a new 2021 Soul and it is very user-friendly and very comfortable. This is my 3rd purchase from Hart. My first was a used Sportage. My second was a new 2010 Suzuki Grand Vitara. I was very pleased with both if these vehicles. So if you are looking for a new or used vehicle be sure to give them a try. Thanks again Greg!!!

Review №16

We had the pleasure of working with Johnny from start to finish and he was such a big help! It was the quickest and easiest car buying process I ever sat through! Thank you, Johnny!!!😊

Review №17

Had a great time buying my car with Willie K. He is a chill salesman. No pressure at all. It didnt feel robotic like it normally is to purchase a car. I think it is just Hart Kia cause our first purchase from there a few years ago was just as great.

Review №18

Our salesman Johnny Ford at Hart Kia in Salem, Virginia sold us our second Kia in the past 5+ months. He spent his time making sure we knew all aspects of our purchases and information related to operation of both cars. We appreciated all he did to make the experience enjoyable for us. Modern cars are complicated devices and having someone take the time and effort was truly remarkable on his part. His time spent and energy was truly over and above what we expected.

Review №19

Just purchased my first vehicle and the staff at Hart Kia made it a very joyful experience. There was not any pressure to buy anything, they allowed us to guide each of our visits as we made our choice. There was great communication, from order to deliver of our vehicle. In this time of covid, it was nice that each person we encounter had their mask on. If you a looking for a great place to purchase a vehicle go to Hart Kia and ask for Tom! He took his time and walked us through every feature on the vehicle.

Review №20

My wife and I thoroughly enjoyed working with Hart Kia. Jason and Tim made sure to answer all of our questions and helped us out any time we had questions. We had a minor hiccup in the beginning (due to reasons not related to the sales team or dealership), but Jason did everything possible to help us out and get the car we’ve been dreaming of. We couldn’t be happier with the process, and our new car! Hart Kia also made the process go smoothly while I’m deployed, and it put me at ease knowing that my wife was in good hands. The team at Hart Kia is truly down to earth, trustworthy, and honest.Thank you so much Hart Kia!

Review №21

My star rating is for our salesman, Kenny Bowen at Hart Motors in Salem, VA. He was very helpful and attentive. He called me the minute the vehicle arrived that we were wanting to look at, it would have been nice to have multiple ones to look at, but that is not his fault.

Review №22

Great buying experience all around. Everyone was very friendly and helpful. I never felt like I was being pressured. I definitely recommend Hart Kia!!

Review №23

I have shopped at several local dealers in our area, but none have made the experience more pleasurable than all of the folks at Hart Kia. Ive never bought a Kia. Ive always had Toyotas. Everyone at Hart Kia made me feel like the car-buying experience was more personal. I highly recommend Hart Kia.

Review №24

Tom Campbell at Hart Kia was excellent and easy to work with on the purchase of our new car. He is very knowledgeable and helpful. This is the second vehicle we have purchased from Hart Motors. I would highly recommend anyone looking for a new or used car to contact Hart Kia. Wonderful experience.

Review №25

I had an awesome buying experience at Hart Kia. Willie K made purchasing my new Kia Sorento Prestige X Line a breeze and he was fun to work with! My family and I will be using Hart Kia for our future purchases! There was no pressure and we didnt feel like just another customer!

Review №26

I left a bad review a while back about Hart Kia. That was based on the sales area.. The service area is something completely different. Ive had my wifes car in there probably four or five times since she bought it two years ago. These guys/gals are extremely efficient, do great work, and are very fair about prices. If you own a kia, dont take it anywhere but Hart for service.👍

Review №27

My husband and I just bought a van from Tom. He was very kind and very helpful. So glad he was with us. The finance department was also great to work with. We love our new Kia!

Review №28

Kennie was the best! I was buying my first car and he was able to get me the car I wanted and was so kind to me, he didn’t make me feel pressured to buy anything from him which I liked. If you’re looking to buy a Kia go to kennie!

Review №29

We purchased a 2022 Kia Telluride from Johnny at HART Motor Company. Class service from ordering to delivery. Johnny spent the time to show us all features and options on our New Telluride, even taking time to set up out cell phones to access the online options . We very please with our new purchase and highly recommend Hart to anyone looking to purchase a new Kia

Review №30

When I began my journey to buy a new car, Willie Keck and the team at Hart Kia were there every step of the way. They were extremely knowledgeable about the brand new 2020 Kia Soul that I ultimately purchased, answered all my questions, and were attentive to my wants and needs, even finding the trim and color I was looking for at a dealer 100+ miles away. Highly recommended for anyone in the auto market!

Review №31

I just purchased my NEW Kia Telluride from Hart Kia. Willie Heck made this the BEST car buying experience I have had thus far! I am absolutely IN LOVE with my Telluride.

Review №32

Of course its a great place my father works there

Review №33

Just purchased a new Kia Sportage and it is my first new car in over fifteen years. Love it!! Great experience with Tom Campbell, no pressure salesman, very accomodating and I was very well taken care of. Hart has beautiful cars and I cant believe how maxed out it was for the reasonable price. Great discounts!

Review №34

First of all, Ms. Betty is a jewel. From the time I pulled up nothing but professionalism with a smile. Clean dealership, was there less than 2 hours, car is running smooth and the waiting area has everything you need to be comfy and cozy, shout out to the nice lady who made that good coffee, put out the snacks and was extremely kind hearted. HART KIA is top notch service with a smile. When I pass through again, Ill be sure to use this exceptional, professional and kind hearted customer service Kia Dealership. By far one of the best dealerships I have ever been too. Ever.

Review №35

My husband and I purchased our first KIA Sorento in 2013! Hart KIA definitely knows how to treat their customers! You will find a very knowledgeable, pleasant, not pushy staff at Hart KIA! They listen and get you exactly what you want in a vehicle! Thats why my husband and I returned in 2021 to purchase a KIA Sportage! Thank you Eric D.!

Review №36

Ive had 3 new car purchases and leases at Hart Kia over the years, and I must say that each one was a very positive experience. Unusually positive. Ive purchased cars from other dealers in town and didnt have the same. Id highly recommend Hart Kia.

Review №37

My wife and I just purchased a brand new 2021 Kia Telluride from Hart Kia of Salem and we could not be happier with our purchase/customer service! Our salesperson was Johnny Ford and he was terrific to deal with throughout the entire buying process. We put in a custom order (w/Johnny) in the middle of January and we received our new Telluride in the middle of March. The original due date for the order was suppose to be around April 15, so it arrived about a month earlier than expected. Johnny and the whole team (Jayson, Eric, etc.....) were terrific to deal with and they kept us informed throughout the entire process. We would recommend Hart Motor Company to anyone and we will definitely be buying from Hart again in the future!

Review №38

Didnt have any vehicle to look at very sad

Review №39

Johnny Ford is awesome and helped find the vehicle perfect for what I need. I traded my car and motorcycle in on a Kia Sportage and i love it! Johnny, Jason Lynch and Eric Matthews all helped make the car buying experience the best it could be. Thanks again guys!

Review №40

Everyone was fantastic to trade with and to finalize the deal Eric D. Was very informative and also showed lots of patience dealing with an old timer you could tell he was very knowledgeable and helped me considerably

Review №41

I purchased a Kia Seltos Saturday and Willie was an amazing salesman. He wasn’t pushy, he made sure to go over all the options on my vehicle. He was a delight to work with, and I wasn’t at the dealership all day long.

Review №42

Johnny Ford was FANTASTIC! He was so helpful and patient, and followed up with me on all of my questions as they arose. I appreciated him giving me the time and space to decide on exactly what I wanted with no pressure at all! Willie Keck was also extremely helpful during the times that Johnny was not available. I would highly recommend working with them and the Hart Kia team!

Review №43

Great parts and service department

Review №44

Great customer service!

Review №45

Hart Kia has a great service team. Betty is a delight!

Review №46

I bought my new Kia in December of 2018. I don’t remember the salesman’s name but he was a delight. I give him 5 stars.The service department however does not get 5 stars from me. I always took my Kia there for oil changes and routine service etc. and was charged over $100 each time. I assumed this was because I needed synthetic oil.Then I moved to Charlottesville and took it to a different dealership for service (Price Kia) who charged me just $55 for the same services. So I’m wondering, Hart Kia, why did you overcharge me so much for my oil changes?I am truly displeased and will no longer be recommending Hart Kia for service or sales.

Review №47

Great team, great cars, great experience! They made it easy, can’t say enough goods things about this group!

Review №48

Willie K, service and finance managers made buying my New Telluride a fantastic experience. First new car in 22 years and Willie stayed in touch and communicated what to expect. No pressure to buy and easy to finalize the deal. Go see Willie K if you are looking to buy a car.

Review №49

I would like to thank all of the staff from our salesman Greg Hart and their excellent financing department for putting together a wonderful deal for us to purchase our new Kia Stinger. Thanks again for a wonderful and pleasurable buying experience. If youre thinking about purchasing a new or used vehicle, stop in and see them. You wont be disappointed! Art and Melissa Ellisor😎

Review №50

I had a wonderful experience at Hart Kia. The employees work together as a team to provide a comfortable experience. Willie helped me look at different options and he showed me the ins and outside of the car (other places in town just handed me keys or told me to come back). He texted me throughout the process as I waited for my Seltos to come in (they found me the color and add-ons that I wanted in another state). Johnny Ford helped me the day my SUV arrived and he was very kind and professional. I love my Seltos!

Review №51

I wanted to trade my vehicle because it had 99,000 miles on it and I have to travel some. I looked at several different dealerships but it seemed the salesmen were pushy, told me they were losing money (yeah right), or I couldnt fined exactly what I wanted so I had almost decided just to keep mine because it just wasnt worth the hassle. My supervisor at my job told me to go to Hart Kia so...I decided, what the heck. I could never be more satisfied!! Tom Campbell was awesome. He was very polite, let me try several different vehicles and I picked what I wanted. He wasnt pushy at all, in fact he was more patient with me that I would have been :) . The prices were good and they gave me a fair price for mine. I am a proud owner of a 2021 Kia Sportage! Thank you Tom and all the crew at Hart Kia for your help, it was a great experience and I appreciate everything you done to help me!!

Review №52

My husband and I have just recently purchased our 4th car from Hart. Sales staff, service center, and customer service have been stellar. We highly recommend this company for your vehicle needs!

Review №53

We got our awesome new Kia Telluride recently from Willie K at Hart Kia. It was a great experience and Willie went above and beyond to help us understand all of the options during the ordering process, keep us informed while we waited for it to arrive, and even showed us how to use all of the features and settings when it came in. This was our second purchase from a Hart dealership, and we always feel like they are really interested in helping you without all the pressure you get from other dealerships.

Review №54

We recently purchased a new car from Hart Kia and we can’t say enough good things about our experience. John Ford was a pleasure to work with as well as everyone else we met through our purchasing experience. If you are in the market for a new car the Hart family is the place to go.

Review №55

We could not ask for a better person to help us with our purchasing process of our new 2021 Telluride than John Ford at Hart Kia. He made the whole process of ordering our Telluride to be just what we wanted and driving off the lot quick and painless. He introduced me to their service department so I would be comfortable and knowledgeable about where to go for all of my future servicing needs. He also demonstrated and helped me set up my Kia app as well as went over all features in my SUV so I knew how to operate all functions that were new to me. The whole team congratulated us on our new purchase and made us feel welcome in their place of work. This great impression of purchasing a new vehicle actually makes us look forward to purchasing from John Ford again in the near future for our oldest’s first vehicle . Thank you again !

Review №56

I’m sorry to say that I’m very disappointed with the service dept at Hart Kia. I have a 2018 Kia Soul that I delivered to them on Monday, Oct 10, 2020, for an oil change and tire rotation, with instructions to call me when completed. Betty, service advisor, called me to let me know my car was ready and at that time she informed me that my battery tested low and ask me if I wanted to have them replace it. She gave me the cost of the battery & labor which amounted to $220.00. Being a grandma with a grandchild who lives out of town, I didn’t want to take any chances. If it wasn’t for my husband who questioned what was happening, I would have replaced that battery & been out of over $200! He looked up the Kia Warranty & if my battery needed to be replaced before 36 month/36,000 miles, they would replace it for free. My vehicle has 27,138 & I’ve owned it for 29 months. After informing Betty of this, I was told she would check it out & call me back. When she called back, she informed me that Kia would not cover replacing my battery because it wasn’t low enough! So, of course, I didn’t replace it. My husband had my battery checked somewhere else & it was 86% charged. I feel like it was fine that she informed me that it was low, but, the fact that she asking me if I wanted to replace it & giving me the cost to do so, was misleading & wrong. I feel I should have been informed that it was a little low, but, nothing needed to be done at this time. I feel like Hart Kia was trying to take advantage of a 66 yr old woman who totally ignorant of the situation. Up until now, I have always been pleased & have sent other family members to this dealership, but, when you lose that trust, it’s really hard to do any future business.

Review №57

I had a great experience at Hart KIA!

Review №58

Working with Eddie to find a car was amazing. I could bit be happier with my new car. He made the process easy and simple. Thanks to him and Hart for my KIA

Review №59

I have been so happy with my purchase of a 2019 demo Kia Forte. Eric Darby was my salesman and he has been so kind and patient with my questions and concerns after purchasing my first car in 17 years. I would definately recommend Hart Kia but must importantly, Id recommend Eric Darby.

Review №60

We were thrilled to have found the Telluride we were looking for at Hart Kia. Our timing was good, but so was our experience with Johnny and the whole team that helped us with this purchase. Coming from Staunton they were able to get everything ready for us before we got there and the whole process was seamless.

Review №61

I had to take the SUV in for a recall and they were able to quickly work me into their service schedule for the day I requested.

Review №62

Awesome customer service in Parts Dept. Robert was very helpful and professional!! Will use them again!!

Review №63

Oh my what wonderful service! It took no time for my recall to be done and send us on our way. Very near shopping so we choose this as we waited. They even cleaned my windshield! Awesome service!!!

Review №64

Aabsoutly love the car! The salesman was very knowledgeable in all things concerning the car. He explained every little detail of the car. He was very patient doing so. This was my very best experience in purchasing a vehicle, and I have purchased more than my share!!

Review №65

My experience was fantastic at Hart Kia!!! Tom and Willie are such an asset to this dealership. I never felt pushed to make a decision, and all my questions were answered!!! We now own 2 KIAs and love them!

Review №66

Its a great dealership. Great cars. But the service department needs to adapt to COVID-19 and social distancing and conduct operations in a way that make clients feel safe. No masks on any staff. No gloves. Mechanics, in pairs walking into showroom to get coffee.. Kroger does a better job !

Review №67

It was my first time buying a car and Tom was so kind and helpful. He takes me through my options without pushing me or trying to upsell me on things. 10/10 would recommend!

Review №68

They did a great job with my car. They came and picked it up and dropped it off. They were also wonderful about keeping me updated on the progress and telling me their findings. I will definitely use them again.

Review №69

Excellent customer service. We walked in with an intention of buying a used car but drove out a brand new car. Justin and Jason were great, they addressed all our questions/apprehensions. Give them chance, I am sure you won’t be disappointed.Keep doing the good job guys.

Review №70

Every one was very pleasant to deal with. They did everything they could for us the get our car at a price we wanted. I would recommend them to any one needing a new vehicle. This is my 3rd time buying from them.

Review №71

I bought a 2017 Kia Soul from Greg Hart. Love the car and had a great experience. They were able to get financing where I wanted it. I wasnt able to take my car home with me that day since it needed a few things so they actually loaned me the same exact car only a year older. Again, great experience. Highly recommend.

Review №72

I brought a car from Hart in Salem Virginia in 2016. My experience was excellent, so when I decided to buy a new car, I didn’t hesitate going back to them. I was greeted right away and introduced to Sales person Tom Campbell, I told him what I was looking for and what my needs were. He did not try to put me in a vehicle that did not suit me. He showed me two different models that either one would have been perfect for me. I fell in love with the smooth driving Kia Rio. From my greeting until the last paper I signed my experience could not have been better. I have already been bragging to my friends. I guarantee you will not be disappointed in the service or the vehicle you choose to buy.

Review №73

I had a wonderful experience with Hart Kia for my very first car purchase! The sales consultant I worked with, Tom Campbell, was extremely helpful, nice, and patient. He listened to what I was looking for, did the research, and found THE car. Everyone at Hart Kia was friendly, but not pushy. Tom and other Hart Kia staff made my first car shopping experience extremely pleasant. Thank you!

Review №74

The service person, Betty Toppel, could not have been more pleasant and helpful, as this was my first experience with Hart Kia service. Service was performed as expected. I received a record of items reviewed and a rating of their status. I will continue to use Hart Service as long as I own my Kia.

Review №75

Johnny Ford at Hart Kia did an awesome job in helping me get into a new reliable car at a great price! Great customer service and I love my new car!! Thanks for taking the time to help me get into a new car!!

Review №76

This is our 3rd purchase from Hart Motors (2 from Kia and 1 from GMC). The Hart Motors family is tops! Their #1 concern is that the client has a great experience. This time, we bought from Johnny Ford at Hart Kia. He is very knowledgeable about his Kias. We bought the Seltos and we LOVE it! I highly recommend the people at Hart Motors.

Review №77

Great service department. I had something I had to do and they were very quick about completing our oil change. The staff was professional and friendly.

Review №78

I had a good experience having recall work done. The service center suggested a couple other things to be done, but I declined, and that was fine. I would have been particularly impressed with curbside service, but I did have to go in.

Review №79

I have worked with Eric Darby at Hart Kia for the purchase of my last two cars. Eric helped me find a safe, affordable used car for my teenage daughter. He worked within my budget and really took his time and found the perfect car for her. My second purchase with Eric is my brand new 2020 Kia Sportage. Eric helped me compare it to the other cars I was looking at, educating me on all the differences. In the end, I drove away with a beautiful brand new Kia and I love it. Eric is patient and doesn’t pressure you into making a quick decision. As a single woman, other dealerships had treated me poorly, attempting to pressure me in to making a quick decision to purchase with them. Eric is outstanding to deal with. He answered all my questions and made me feel at ease. I look forward to having Eric help me find another car in a couple years for my younger daughter. Hart Kia is just top notch!

Review №80

This is the second Sedona I have purchased from Hart Kia. The first time they found me a used van and have me a great deal on it. This time it was unexpected, as my last van was totaled in a wreck. Hart Kia worked with me and put me in a great car! They are great to work with!

Review №81

Smooth, quick process. All questions answered and inquiry information provided when requested (if it wasnt already provided as part of the sale). Great experience! Go see em!

Review №82

Hart Kia has Heart! Everyone always makes me feel so welcome when I bring my Kia in for service. I unfortunately did not have the pleasure of buying my vehicle from Hart Kia but the exceptional service department will without question have me back there for my next Kia upgrade!

Review №83

Very friendly staff. They worked me in the next day to fix my issue. Very happy with how I was treated.

Review №84

Due to medical issues had neglected service on my 2014 KIA Sorento this past year resulting in multiple problems. The worst was a severe wobble above 40 mph as well as a catching in the limited slip differential during low speed maneuvering. The mechanics at Hart quickly diagnosed both problems (separations within the tire and contaminated differential fluid) and fixed both plus a number of other more moderate repairs. The work was completed in only two days and my vehicle appears to be running perfectly thus far. Great job, Hart and Jennifer Hodges

Review №85

Always professional and friendly. Ive always had great service at affordable prices. I have all my car needs serviced at Hart Kia Salem, VA they really treat you like family.

Review №86

Friendly professional staff that are caring and supportive of you and your needs. Make you feel special and want to to be a customer for life, not a quick sale. My experience was not one of high pressure, but rather matching needs and desire for the best possible experience, both with the automobile and finances.

Review №87

Great customer care, friendly staff, helpful with explaining the vehicles features. All around a great experience. Definitely will purchase next vehicle here

Review №88

See Johnny Ford for help

Review №89

I rank Hart Kia the top dealership in The Service department I had a steering coupling that needed replaced I called Hart they got me an appointment the next day when I arrived they were very professional & courteous, they let me know it would take this amount of time to replace & they had it repaired sooner than the time said they were the best service experience I have had... They Are The Best! Many Thanks To Hart KIA of Roanoke!!

Review №90

Service Department is always helpful and friendly. They are very timely and go the extra mile to make sure my cars are always well maintained. I have been coming to Hart for more than 10 years because they are definitely the best in the business for any service needs!

Review №91

Every thing from the beginning to the end was fantastic. Johnny Ford was very helpful and very accommodating and showed us everything we needed to know. We have purchased very many Kias from Hart and this visit was great.

Review №92

Great experience at Hart Kia. Everyone was nice and helpful. They helped me get the car I wanted. Would definitely recommend checking them out.

Review №93

I intended to buy a used car but the new Kia had a much better warranty and with the new buyer rebate it was no contest. Johnny was very helpful and I am looking forward to dealing with Hart when my new Soul needs maintenance. Everyone was very helpful including Jayson and Eric. This is the fourth car that my husband and I have purchased from Hart over the years.

Review №94

On my second Kia & still loving it. First was a used one I bought elsewhere but took to Hart Kia for all services. Bought my second one, 2010 Forte, new from Hart. I always take it in to them for all required service.I’m treated like family each & every time!Very lovely & kind people here.Oh and the level of mechanical support is top notch! Don’t forget to thank the mechanics. They’re the ones doing the physical stuff.

Review №95

Very nice salesmen. No high pressure, very informative and nice to do business with!

Review №96

Great service. I stopped in on the previous Saturday to set an appointment for my wifes car, they set me up a convenient time and were able to handle all of the services I requested on the car. Very fair pricing and a friendly staff!

Review №97

We felt welcomed and valued. Our salesman Eddie and the finance guy Eric were fantastic. Everyone we met was so helpful and politeI felt so well taken care of and our new Kia Sorento is fantastic!!!

Review №98

Always great, friendly service. They always look out for me and my vehicle and let me know whats going on with my vehicle. They have been there from the sale and all through the life of my car. This is my 3rd vehicle and Im just as satisfied as ever! Thank you Hart!

Review №99

Hart Kia did an awesome job at taking car the recall on my car. When I mentioned I needed my car sooner. They made it a priority. I recommend them.

Review №100

Was a very encouraging time. Brent is a very helpful and knowledgeable salesman. Got the car I was looking for and got the knowledge about the car and how to run the car without reading the owners manuel, a plus when looking to the people selling something, and lets me know they know what they are talking about. Ive found that people who know what they are selling are the best people to trust.

85 Photos
4.5 Rating
  • Address:1361 E Main St, Salem, VA 24153, United States
  • Site:
  • Phone:+1 540-444-4444
  • Auto body shop
  • Car dealer
  • Auto parts store
  • Auto repair shop
  • Kia dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:Closed
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
  • Veteran-Led:Yes
  • Car wash:Yes
  • Oil change:Yes
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations