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Party City
2550 Canyon Springs Pkwy, Riverside, CA 92507, United States
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Party City
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D.
Review №1

Excellent selection for any type of celebration. The store was kept very clean, items were neat and orderly. Staff was very friendly and knowledgeable of where things are in the store.Hand sanitizer and cleaning wipes were available for everyone needing a cart.I recommend this location if you live in MoVal, Riverside, & surrounding areas.

J.
Review №2

Loved how friendly & helpful the staff were. Way to go Party City staffing

St
Review №3

I bought a Beetlejuice costume & gave the money to the front cashier & then the system went down & then the cashier said it didnt go through. I said what so you mean it asked for my pin number. So she called the manger. Then manager asked the cashier asked what happened & asked if I paid for my costume. I said yes I did. I told her what would I lie too you. She got mad when I told her to look at my statement it shows I paid for the costume & it went through. The manager doesnt know how to mange the problem. This is why I gave them one star. The manager needs to solve the problem without getting mad at the customer. Im a manager myself at a Moreno Mongolian BBQ. I ve been manager for a while. Something like this happens I know how to resolve the problem. To me this is not good customer service. I think the manager should get fired.

J
Review №4

Friendly staff. Clean organized store. Tons of party supplies options. From standard decorations and tableware in all colors to theme parties and costumes. Including a large candy and party favor section.

Br
Review №5

Very organized and had every thing I need to build a good thank you bag for the kids! Also their balloons are good quality. I made an outdoor balloon garland and it stood up well to the heat. Not one popped!

Li
Review №6

Great service after we ask. would have 5 star but we had to go to two stores to get what we needed

el
Review №7

Would be giving this place 5 stars if they had more decoration options !! there isn’t much to choose from i wish there was though. there’s more balloon options than anything else. the piñatas are cute too and the store seems to be not to busy due to covid !! but someone wasn’t wearing a mask the other day when it’s mandatory now. no one said anything to them although i wish they gad

Im
Review №8

Got everything for my sons 15th birthday party here very much a one stop shop

Ri
Review №9

Service was great. They took me to my items out in 3 minutes. Not very busy so this the place to go to get your party needs

St
Review №10

Party city have the best interests and best customer service .Also they help out with there business and customers all dayThank you party city keep up the great work....... 🌟star

Gr
Review №11

This store was in Marina Valley and it had nothing, my heart was broken.

Ja
Review №12

Order online, the lines are long but you will get what you need. Just take it a step and order before going. Recommend it

vi
Review №13

Clean And Nicely Organize Employees Are Very Friendly And Nice.

Ve
Review №14

Limitedly stalked but somehow I always find what Im looking for and more

He
Review №15

Dont come here for balloons unless you enjoy waiting hours for them. It appears service is slow on purpose. As though no one here wants your business, no one wants to assist, they want you to leave and never return. Saddest party store ever, why is everyone so miserable working here?

Jo
Review №16

If you gotta get a party started, start with Party City. They have everything from A to Z.

Kr
Review №17

I got balloons from the Party City on Canyon Springs Parkway in Riverside and the girl who made the bouquet did an awesome job making it look amazing!

de
Review №18

The store is clean, well organized, the staff is helpful and kind. It was my 1st time there its the perfect place for unusual stuff, if your having any kind of get together.

Va
Review №19

So so disappointed. I ordered a few balloons the day before a memorial ballon release. The balloons were deflated by the next day. I couldn’t use them. That was it for me. No more party city.

Mo
Review №20

We had fun trying on costumes...the variety is outrageous!!!

Me
Review №21

3rd time coming here they never have what im looking for.

Er
Review №22

One of the few places in town that had helium and able to make balloon bouquets

La
Review №23

Disappointed that the low inventory makes it hard to shop for party supplies. Then they only had one cashier and was in line for what seemed like forever 🥴.

Jo
Review №24

Was in and out quickly he did a very good job.

In
Review №25

Great varieties yet,need to have enough in stock for each special occasions especially the unfortunate last minute shoppers like me.

Br
Review №26

Everything you need and more.. wait time was awful at 11am on a Thursday.

da
Review №27

This is the only parry city for miles. So if you want ballons call and order ahead or you will be waiting for hours and I mean hours for just 4 ballons to be blown up.

Gi
Review №28

Expensive if your looking for something a that you cant find.

Al
Review №29

Horrible customer service. The worst

Ca
Review №30

They have a great variety of party decorations and more! Their customer service experience is amazing!

Cl
Review №31

You can find everything you need for a great birthday party!! 🎉

st
Review №32

Wait time is crazy,And not a lot of verity of stuff. Unless the workers just lazy to check for more stock in the back

Sy
Review №33

Yes Party City has everything. I was able to find all the cocktail umbrellas. So have a great time shopping

Br
Review №34

Awesome place everything in pic i bought from there costume 20$ bucket 1$ & inflatable 30$

Ro
Review №35

Very surprising having about what my friend was looking for. Number balloons you had been laying on.

Ch
Review №36

I found every balloon I needed for my project

Fe
Review №37

Dude this store HAS IT ALL ever aile has a theme and its huge in there check it out! Great themes for kids parties if you cant think of one just walk up and down the aisles youll find 1 for sure!

Ja
Review №38

During the party they ask you where did you get these? My answer is always the same Party City! 🎉🎈

Ev
Review №39

Great place

Mi
Review №40

Took 40 minutes to get 8 balloons filled up after purchase......

Mi
Review №41

Lots of options in one place. Usually long lines.

St
Review №42

Huge parking lot. Got birthday balloons hereMinus 1 star because they do not offer the balloon clips anymore just the string

Ja
Review №43

This Party City has everything you need for your party. Staff is super friendly and very helpful.

Li
Review №44

Loads of fun party accessories, balloons, and decorations.

Yv
Review №45

Very understocked.

Fe
Review №46

I had a pleasant experience at this Party City tonight. I found an employee right away and she answered all my questions. I was looking for a gender reveal balloon kit, and while they didnt have any kits, she helped me find what I needed to make my own gender reveal balloon! Very helpful! I was also very happy with the low prices of everything I needed. I was a able to make my own kit with the employees suggestions at a fraction of the cost of a kit from Amazon! The customer service was helpful and let me get in out of the store in 5 minutes! Thank you Party City for your friendly and fast service!

Vi
Review №47

Tha lady was so kaid she look for mine letters and I so glad

It
Review №48

NEVER BUSY!I love to visit this place, they have everything you can imagine or think for every party.

Ki
Review №49

Great selection but a little expensive for baking supplies

A
Review №50

Even though they didnt have the blacklights i needed, the store was neatly staffed and well organized. Will remember in case i need party supplies as the prices were reasonable, and you can find a lot of items you might forget or might not think of

Je
Review №51

They have great costumes there and party things also.

Hy
Review №52

Theres always a line. You can never just get in and get out

Sa
Review №53

Good location... I didnt like the fact that I was shopping and I guess the store was closing. So the guy who worked there said I needed to go up front to check out... I was actually gonna grab a few more things I already knew what I wanted but I said forget it and just go up and checkout. Well there was a line of about 10 people. Meanwhile I stood there 15 minutes past checkout time and finally got to pay and leave. Meanwhile the person who told me I needed to get in line is just standing there not checking anyone out. So in other words I could have grabbed what I needed and had another 10 minutes to wait and the store would have made more money off me. Felt very unorganized.

Ji
Review №54

Great service they always have what I need

Ch
Review №55

Visited today, 4 days until Halloween so of course the store was busy, but the staff was not able to tell me where anything was, I had stopped in because their website said they had the item I was looking for, it said they had 9 in stock, they did not have any, asked about another item and was sent to the wrong place twice, the employees we encountered today really dont know the store well, otherwise they seem to have a very large variety of decorations and party favors just be prepared to be on your own to find it.

As
Review №56

Helpful staff and good selection.

Li
Review №57

It is huge. Prices just right.The folks that run the store are extremely helpful and very respectful. Love it.

Ed
Review №58

Regarding Halloween costumes they have this very effective system of big posters with pics of costumes and its codes and sizes.

Po
Review №59

Wonderful. They have what you need

Sh
Review №60

Its a great place to get your party stuff.

mi
Review №61

This place has everything you need or want for your parties. My four year old daughter loves it too, She loves her Wonder Woman costume she got for superhero day at school.

Ca
Review №62

Love Party City enjoyed my sons graduation thank you for his beautiful balloons & graduation Cap

Ma
Review №63

Although they need more people working here especially on dates that will be busy. The service is good and prices are fair, I went in to purchase balloons for graduation and forgot my phone on counter so when I called to ask about it they told me they had it. Thanks to the employees for noticing my phone on the counter.

We
Review №64

I think it is ridiculous that this store is ALWAYS understaffed.today, the wait was 35 minutes to buy one thing. Someone please open a party store in Moreno Valley to compete with these guys! it is always at least a 10 to 15 minute wait to get checked out, and super hard to find anyone to help you find anything if you need help . its honestly terrible service here.

Mc
Review №65

You know what party City has to offer. Why are you needing a review to determine its worth? Ok then, The staff here is great.

Lo
Review №66

This place looked like what I would expect to see a store to look like after a natural disaster. And the employees were less helpful and friendly than what I would expect from people in the middle of a natural disaster. I didnt even find anything useful that would have made the trip somewhat worthwhile.

Ge
Review №67

Employees dispatched quickly. Pretty good service. They pretty much know what they are doing.

Ar
Review №68

Awesome this place has everything you need for a party all the colors you can think of I loved it

He
Review №69

We always come to this store for our parties, has been good so far.

Cr
Review №70

Found everything I need for football theme birthday party.

Pe
Review №71

Nice place found everything I needed for my daughters graduation🥳

St
Review №72

Very knowledgeable very helpful

La
Review №73

A lot of their items was not in the proper place where the prices should have been. They didnt honor the price and they will argue with you about the matter not good at all.

Je
Review №74

They were so helpful plan my daughter graduation party they had very good clearance stuff

El
Review №75

The employees helped me with finding the products. Then the cashier explained how simple it is to make my gift. The cashier had already made one herself. I felt the employees gave good customer service.

Na
Review №76

Good place for any occasion. Just wish they had more things stocked in store. They have ok prices too. Just too bad they dont have any coupons for a better deal. Overall its a great place.

Gi
Review №77

Expensive but had everything i needed there so i guess worth it.

Na
Review №78

Good place to buy your party needs

Li
Review №79

Fun and they have so much to choose from. Great help from workers.

LA
Review №80

Balloons 🎈 🎈 Pick Up Its A Boy 🍼👣💙🍼👣💙

Gr
Review №81

Staff is helpful. I like the way they help us and had patience with my toddler thats a big plus.

Be
Review №82

Great place made everything easy to find

Ar
Review №83

1. Cashier was not welcoming. Didnt get a bag for my items.2. They dont have much in stock. ORDER ON AMAZON.4. No helium for ballons.5. Pricing is high. I can literally buy the same items at the dollar tree. Check it out!!

Jo
Review №84

Friendly and helpful staff. Fairly clean an organized. Solid Halloween selection.

No
Review №85

The online purchase option is horribly misleading. The idea is, order, pay for order, employee packages order, and you get a designated time for priority pickup. In reality, you order and pay online, but then you show up to the store, got to the sign that says online pickup, and the manager tells you they dont do that, and you need to wait in the line that you were promised you wouldnt have to wait in. Btw the online pickup register had items piled all over it like an episode of hoarders. It didnt help that bebes kids were screaming and rampaging the entire time. This store is run poorly, and the cherry on top of this hot garbage sundae was that items picked by the employees for the order were actually damaged, and we had the pleasure of returning items immediately as well. Awful experience, just awful.

Ch
Review №86

If you need it for a party - they have it here. The selections are fantastic.

Di
Review №87

You can alway fine what you need, but lack of help kept me waiting,when all I need to do was pick up an online order

Sa
Review №88

Crowded but checkout is efficient. The fun of cruising the isles is great but is also very frustrating, when you need to find something in a hurry. Please identify your isles.

Lo
Review №89

Customer service was good but didnt have some items

To
Review №90

Good for Party supplies but as for Halloween costumes not too good. How are you going to run out of the most hottest costumes out this year.

El
Review №91

Still had a great selection of halloween products. Clean and organized.

Ci
Review №92

Got everything I needed good place to go for all your party needs

Cy
Review №93

Tried calling and they never pick up the phone. I had to drive over there to find out they dont carry specialty items. Why have a phone if youre not gonna answer it. 🤔😡

Wi
Review №94

The workers are very rude, lazy, and disrespectful. I go to this store for the convenience of the location but their customer service is simply awful. One cashier in particular was of no help and responded to questions in a harsh tone. So so rude. Dont expect much from this store.

Rh
Review №95

They only had one cashier with at least 15 people in line. It took over hour and half to get your balloons

Cl
Review №96

Got a party? Come here

La
Review №97

Very organized. Staff was very nice and helpful

An
Review №98

Best party store

Bo
Review №99

They had no helium to inflate balloons. The manager would not let us buy individual balloons because of this, insisted on selling a bouquet when all we wanted was a couple on inflated balloons. Ended up leaving without anything for the party. Shame on you Party City of Moreno Valley.

Na
Review №100

Great stuff, but kind of pricy

Information
100 Photos
100 Comments
4.1 Rating
  • Address:2550 Canyon Springs Pkwy, Riverside, CA 92507, United States
  • Site:https://stores.partycity.com/us/ca/riverside/party-store-pc750.html?extcmp=GMBlisting_CA_PC750_organic
  • Phone:+1 951-543-9408
Categories
  • Candy store
  • Party store
  • Costume store
Working hours
  • Monday:10AM–8PM
  • Tuesday:9AM–9PM
  • Wednesday:8AM–8PM
  • Thursday:10AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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