user
Auto Express
11850 Magnolia Ave, Riverside, CA 92503, United States
Appearance
Auto Express
Comments
Di
Review №1

This place is amazinggg!!!I’ve been going to Auto Express for over 5 years. These guys are great! Great service, respectful, and honest. They are honest and have a level of integrity that has brought me back for years and I’m happy to support their business because of it. I’ve been so so many places that have been either dishonest or have tried to take advantage of their customers. I’ve never had an experience like that here and really respect these guys for all they do.I’d definitely recommend Auto Express!

Ca
Review №2

Just brought my truck in for an oil change great price!!

Ji
Review №3

Been going here for years. Honest guys. No problems yet.

Je
Review №4

This place seems legit. Unfortunately they werent able to help me because I had an electronic problem. Since they were unable to help me they dropped the diagnostic fee & on top of that the even recommended me a place that cold help. Tim seems like a real stand up guy. Id definitely go here agan.

To
Review №5

Been going here 2 times. Honest guys. No problems yet. Good place highly recommend!

Al
Review №6

Attended with great service. My car is lowered and was accommodated for an oil change with great care. Thanks returning customer.

Mi
Review №7

I have been coming here for years and it has only gotten better. The owner is friendly and keeps the place running smoothly. I came in today and Abel changed the oil in my car. He was friendly, helpful and efficient.

Ro
Review №8

Very nice staff and Good customer service 😁👍

Co
Review №9

Great experience this place is always on point with prompt and friendly service I will definitely be back

Ph
Review №10

Best price in the market and very honest and thorough. Work very fast as well.

Bl
Review №11

Very good place for your oil changes and your brakes and all your car needs

Jo
Review №12

Quick and efficient. Go early or call first.

Hu
Review №13

Very nice ,great service.

De
Review №14

These guys were quick and very Inexpensive. I usually go to Jerry Auto repair across the street but it’s under new management that is rude and unprofessional that I search elsewhere and found this place. 100 percent would go back for other repairs

Ra
Review №15

Always friendly and do a good job

Da
Review №16

I came in this afternoon to get my car door repaired. Both Eddie and Able were amazing and very quick to repair my car. They even gave me a quote on my next project that I need done. Thank you so much for all your hard work. I really appreciate you gentlemen. 👍👍👍

Ah
Review №17

This place gets me in and out fast, I only come here

Ja
Review №18

Great service and great prices!

De
Review №19

Great and fast service! Great customer service! Good rates! Highly recommended!

No
Review №20

Very fast quality service got my oil changed in no time at all and was on my way. Think of doing a transmission flush since Im here and they are so fast

So
Review №21

First time here, came to get an oil change. Super fast and great customer service ⭐️⭐️⭐️⭐️⭐️

An
Review №22

Very good prices excellent customer service.

Da
Review №23

Appeared to take my vehicle to pick up tools or somthing, without asking me 😞Not too coolBut worked quickly

To
Review №24

First time here, the repair shop itself is located right across from 7 eleven. Friendly and knowledgeable expert service. The wait wasnt long either. Prices were kind of steep but it was fair, full synthetic oil on its own cost around 38 bucks so out the door I paid 60, and other places usually charged me 79.95 so its a win win.

Gl
Review №25

Reasonable time. Very please tune up.

De
Review №26

Fast quick service and great prices. Service foreign vehicles as well. Way more cost effective than the dealerships for the same exact service.

Do
Review №27

My future father in- law told my girl about this place. After I took her car to get a oil change at Jiffy Lube, got charged 120$ and it ended up with a oil leak this place charged me half the price with no problems and pretty fast too... Im here today with n.y Cesar and will be back on Saturday with my girls car. NO DISAPPOINTMENT HERE...

Je
Review №28

Fast and professional

At
Review №29

Great service staff is very friendly ! Thank you very will be back!

Ma
Review №30

These guys are very honest and provide a great value for their service. I have had multiple higher mileage vehicles serviced here and Ive always been satisfied with the service that I have received.

Va
Review №31

I highly recommend this place! Not just for oil change, but for anything your car may need. Their pricing is honest, theyre reliable, and friendly.

Bi
Review №32

I have been going to this garage for my oil changes, tire changes, A/C repair, transmission issues, and other major repairs for many years. I have not had a bad experience yet. While I have had some problems with work they might have done, they have been quick to fix the problem free of charge. They are trustworthy and will not do repairs that are not necessary. Great service and integrity.

ja
Review №33

Great staff and owner here. Brought in my older car for a suspension rebuild and a tight schedule and the gentleman who helped me seemed to have a genuine concern for my predicament. Will definitely be returning here for all future car issues and routine maintenance. Honest people and fair prices. Forget the big chains where you take a number and wait for them to get around to helping you. This is how I wish all auto shops were run

Da
Review №34

Quick and affordable

Mo
Review №35

Good shop. Oil changes are quick and way cheaper than Jiffy Lube or Valvoline. Yet, they dont skimp out on the oil. I also had them do a couple of repairs my my truck and my wifes car. Prices were reasonable. They diagnosed the problems correctly and did a good job with the repairs because they problems are gone and havent returned. My advice... find a good shop and stick with them.

Ar
Review №36

This place has everything for your car needs. Full synthetic oil change for $55 is not bad considering how much a quickie oil change place will charge. They gave me a wait time estimate of 20 minutes over the phone and they kept their word.They didnt offer a synthetic blend option but for the price of the full synthetic, not going to complain.I had my tune-up done here on my old car and I could feel the difference (power, fuel efficiency). They also informed me that my suspension was going (which it was).They have a $15 dollar coupon on Yelp for first time customer.

Da
Review №37

Nice and friendly good communication . Fair price

Sp
Review №38

Reasonable price good quality service

de
Review №39

Been going here a long time with many cars. Trustworthy and quick.

TA
Review №40

The guys at this repair shops are always nice and very honest. Also the best price in town.

Cr
Review №41

Its always hard to find a good place I can trust. My dad used to take care of all my car maintenance and things of that nature but since hes passed Im in my own and I dont trust just anybody! Im so glad I came to these guys! I knew from the beginning my car was in good hands and I was right! Service was great and all though there was a bunch of cars ahead of me they still managed to get me out of there in a hour just in time for work so I really appreciated that. I will definitely be going back to get my breaks done next!

Ma
Review №42

Very quick, honest and good service.

Va
Review №43

Ive been a customer for a couple years now, great service, very professional, good place for women like me on the go like me to come in and get out quickly, prices are good, quality of work excellent.Recommend to all my friends and especially my daughters....

LK
Review №44

I moved to California 6 years ago, and one of the most challenging things to do in a new city is to find people and places you trust as service providers. I have been going to Auto Express for the past 4 years and, as one of the most cynical guys around when it comes to auto repair places, I can comfortably say I truly trust the guys at Auto Express to be honest and provide a fair price for work that needs to be done. I noticed other reviews mentioned Hue as the owner. He is actually the owners brother and a stand-up guy to talk to about your auto needs. They recently repaired my alternator and it was a first time I let an oil change place perform any type of major repair on my car. Awhile back, I took lunch for the shop as a thank you for being a place I could rely on. I might do it again for good measure. And for the record, I have no relatives or friends who work there. I am just a satisfied customer who became a loyal customer over time. I know they cant make everyone happy all the time since there are too many people out there who are looking for scapegoats when it comes to things wrong with their cars. If you go there, they will treat you fairly and in a very professional manner.

Ma
Review №45

I had an unpleasant experience at this auto shop two weeks ago. I dropped off my vehicle on a Sunday morning around 8:20 a.m. My vehicle was inspected and a diagnosis was performed. One of the service technicians called me about an hour later to explain that the radiator, two hoses, and the thermostat were leaking. He recommended replacing the parts previously mentioned plus the gasket for the new thermostat. The service technician demonstrated confidence in his recommendations, so I agreed to pay $602.55 in repairs and labor. I waited until 3:19 p.m. to receive a call notifying me that my vehicle had been serviced. I picked up my vehicle within about 15 minutes of the phone call. Upon arriving at Auto Express I waited at the window for someone to come assist me. After waiting and waiting, I finally called the shop to let them know I was standing at the front window. The following day, Monday, as I was driving home from work, my car began to overheat again. My significant other was able to get my vehicle back into the shop on Tuesday morning. The service technician that inspected my car the second time, determined that my vehicle had a blow head gasket and recommended replacing the engine. I was never offered a written estimate for this diagnosis. The shop managers only solution was to calculate the amount I paid for the parts and apply it toward a new engine. I am highly disappointed in the quality of service I received here.

Jo
Review №46

I have taken my 2013 Dodge Journey here twice and have experienced nothin but fast, friendly and affordable service. I recommend them to anyone who loves local to the 91 Fwy. and Pierce St. in Riverside!

Ch
Review №47

Great friendly service! Didn’t have to wait in a long line. In and out. Thanks guys!

Me
Review №48

Awesome 👍 changed our broken radiator in less than three hours! Fast and friendly

MS
Review №49

At first, I thought this small looking auto place was just an oil change shop. However, to my surprise, they offer excellent mechanical repair (better than any of the AAA approved shops that I used to patronize). I went in for a normal oil change, and the mechanics discovered massive damage to my rear suspension due to an accident. For the accident, I initially took the car to a highly recommended mechanic shop in Corona that specialized in all aspects of mechanical repair (except body repair). They looked at the car and said that it was drive-able, and nothing was wrong. When I took the car to Auto Express for the oil change, they showed me what was wrong when the mechanic lifted the car to show the damage. Id never seen underneath the car before so that alone really impressed me.Im not stranger to accidents, and had another accident after the previous repairs to the rear suspension. This time, it was the front end and side fenders that were smashed. Basically, my car was totaled. I took it into Auto Express and the manager/mechanic inspected the damage and said he could fix for a certain amount that was affordable to me, which also included body repair. I thought there was a miscommunication in this situation, but he said, for a certain amount, we can fix all of it. They fixed all of the damage (front bumper, side fenders, windshield, smashed lights, blinkers, radiator, condenser, and paint). I was thrilled to see the results and happy to get my car from being unusable all together. Im grateful to Auto Express for their effort and expertise on basically rebuilding the front end of the car. And, they did it very quickly.I highly recommend Auto Express for your auto needs, plus any input the mechanics have. Thanks to Auto Express for putting my car back together, and not having to worry about finding another car. Now, if anything happens to my car, they’re my first contact for repairs. Way to go Auto Express – you rock!

Ri
Review №50

My husband and I have been coming here for years and have never had a disappointment! Always professional, very thorough and fast service.

Gi
Review №51

Quick service great pric s been coming here for years

Da
Review №52

They are fast, and have a good employers than can help you in anything you car need.

Ma
Review №53

Had an awesome experience here. I went in for an Oil change, they approached me quickly and took care of me in a professional yet timely matter. The gentleman who helped me was polite and knew how to assist me. This will be my new go to shop!

Ja
Review №54

I have been using this shop for YEARS...I have had them do everything from oil changes, to brakes to radiator and transmission and differential servicing. I have never been more comfortable with a repair shop. They have gone out of their way on several occasions to take care of me as a customer and I have seen them do that for others as well. Prices are reasonable and they guarantee their work. They have always treated me great! I highly recommend this place and will continue to use them.

TA
Review №55

Great people and fast service. Highly recommended.

Ti
Review №56

I have been taking all of my cars to this place for years. The only honest shop I can trust. If you need something repaired these guys will fix it without the B.S.

Ja
Review №57

One hour turned into 3 hours for an oil change! And then I was being charged $260.00 for it! When I only asked for conventional oil not full synthetic! My niece did a faster and better job and shes a student at a local mechanic school, and Ill just take it to Walmart next time

Lu
Review №58

Great prices, quick service, professional and friendly service

ke
Review №59

Great service, friendly people and I always come back.

St
Review №60

CAR SENT HOME WITH OIL CAP OFF, BIG MESS!Our son took his Honda Civic into this Auto Express for an oil change on July 24. When the mechanic wasnt sure what oil to use, our son informed him hed wait on the oil change. The mechanic slammed the hood shut, backed the car out of the shop and our son drove home 1.8 miles away. Smelling oil, our son checked, and the oil cap was sitting on the wheel well; oil all over the engine and a nice dent in the hood from the cap.

Xi
Review №61

Service is very good, I recommend to do maintenance and change the oil, the boss is very friendly!

ja
Review №62

Very quick service, will return for future business

Ke
Review №63

Great job. The job was completed very fast.

BA
Review №64

Great service quick and friendly. My go to spot for car repairs!

kc
Review №65

Great crew with excellent knowledge. help diagnose and repair my 2003 Ford explorer timing chain issueGive them a try small shop good fair prices

Jo
Review №66

Grreat shop. I have been coming here for oil changes for 3 or 4 years. My car was pretty new, never needed repairs until now. I told them about the noise. They diagnosed it for free and gave me a price. I called around and it seemed like a good price. Dropped off the car at lunch and picked it up after work. No more noise. Pretty simple, nothing exciting. But I guess getting your car fixed shouldnt be exciting. They maide it painless. For that, I am thankful.

Lu
Review №67

Always honest always great service

Mo
Review №68

I would give 0 stars if I could. DO NOT GO HERE!!!!!! TUNE UP IS ONLY SPARK PLUGS... NOT ANYTHING ELSE. WILL NEVER GO HERE AGAIN!!!! DO MOT TRUST THIS PLACE THEY JUST SCREW YOU FOR YOU MONEY!!!!!! I WOULD PUT THEM OUT OF BUSINESS IF I COULD!!!!

br
Review №69

Great place!

Ro
Review №70

Great service and affordable prices. I will be back.

je
Review №71

Fast service good price

Mi
Review №72

Sometimes it gets busy for oil changes but I just drop my car off. These guys actually take care of your car..Ive checked around and they are pretty much always the most affordable. If you go in ask for Mike or Hieu. Thx guys see ya soon

al
Review №73

It used to be an honest shop..NOW ITS A RIP OFF. STAY AWAY. TAKE YOUR CAR SOMEWHERE ELSE IF YOU WANT TO SAVE YOUR HARD EARNED MONEY. THEY CHARGE YOU FRO PARTS THEY DONT EVEN REPLACE!!!!!

Tr
Review №74

I would not take my car back to this place for them to put air in the tires! I am sure they would screw that up to! I have never been this unhappy at any other auto shop!! Im writing today because its 100 degrees where I live and Auto Express broke my working a/c along with all their other mistakes! And horrible customer service! If I could warn everybody, do not take your car to this shop!!!!And I had to give it 1 star or it wont let me publish this review!! I wish I could give them a negative 5 star rating!!

Ev
Review №75

Good service, quick and affordable price

Ed
Review №76

Good place with good people, fast service

Mi
Review №77

The sales agent raised the price on a conventional oil change from $ 21.00 to $ 40.00 when I arrived. False advertising.

Ai
Review №78

Ive needed an oil change for months. Every time Ive tried to get one, Ive been turned away because theyre too busy. I asked when the best day and time to come in. I tried those days and times. The response I always get is Sorry, were short staffed. My work is short staffed, but we have NEVER turned away customers, let alone multiple times. My husband swears by this place....is this just the policy for women? Id like to find a respectable place to take my car for a simple oil change.

ne
Review №79

Fast & Great service nice to still have professionals in charge .. Ryan was very helpful and respectful...

WC
Review №80

Was in a hurry the took it right in got the job done nice and friendly staff.

Dr
Review №81

Great customer service and real fast

Ch
Review №82

Been coming here 5-6 years. Theyve always straight-up with me. I know enough about cars to know when someones feeding me bull. When it came time to replace my engine because a hose sprung a leak and my wife overheated it so badly that the engine seized, I shopped around. These guys ended up being the best priced and the ones I felt most comfortable with. 50K miles later, were still running like new. Theyve accurately diagnosed and repaired more things on my familys cars than I can remember. Im sorry to say I sometimes cheat on them and forget to take it to them first when I need repairs, but in many instances Ive ended up asking them to fix another shops mistake. Keep it up!

An
Review №83

If you care about your car, this is the place to bring it. They give your car a general health check.

Co
Review №84

Fast good honest oil changeAmong other services

Ru
Review №85

So far so good

gr
Review №86

Place is horoble, went to this place for a quick oil change on my BMW it took 2 hours b/c they dont have the oil filter they dont stock them for high end car. IF YOU HAVE 2 hours to spare then this might be the place for you.

Sc
Review №87

Honest and efficient

So
Review №88

I have taken Jaguar to this location many time for the same problem. Once I was told my car was complete and found myself broke down 20 miles from home, waited over 4 hours for a tow truck. The next time I was told my car was ok, drove home and found a pool of anti freeze on my garage floor. took car back right away. Given the repair done, car ready again. Found the Coolant low warning again. After $2000.00 later my car is in their shop, and now I am told they will get to my car when they can. I guess so now that you have nothing to gain (money wise) to repair my car. I should have been given priority as a repeat customer, due to their poor repairs.

Am
Review №89

Save your self the head ache and go to the dealer. this guy charges the same price. $83 for a OIL CHANGE 😡 I will stay with crown Lexus for service .

Je
Review №90

Quick oil change. Great service. Free Wi-Fi and TV in waiting room. Everyone complaining about it always being busy just listen to yourself. If they werent doing a good job people wouldnt go. Be patient and get some free Wi-Fi.

Ry
Review №91

Honest opinions and trustworthy staff.

Th
Review №92

Rude managment never going there again

Fr
Review №93

Just about everything you need for your car, they have here!

La
Review №94

Fast and Nice

Ja
Review №95

Service was outstanding

JE
Review №96

Good service

Ro
Review №97

Love this place

ro
Review №98

Slow at times...

Pe
Review №99

Good service

Je
Review №100

Very good and fast service to make the oil change and give information.

Information
11 Photos
100 Comments
4.3 Rating
  • Address:11850 Magnolia Ave, Riverside, CA 92503, United States
  • Site:http://autoxp.com/
  • Phone:+1 951-351-8875
Categories
  • Brake shop
  • Auto repair shop
  • Mechanic
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations