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Magnolia Heating and Cooling
6990 Jurupa Ave, Riverside, CA 92504, United States
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Magnolia Heating and Cooling
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Ha
Review №1

Great company to do business with . Worked out price to fix unit . On time, doing the work. Very pleasant and organized. Best all around business Ive seen in sometime. Thanks to John, Casey and the girls working the schedule. And All. You have are business.Thanks much.

Bo
Review №2

We have been using Magnolia Heating and Cooling for a number of years now. They installed our new system a couple of years back. The last two times Anthony has done the maintenance of our system. We couldn’t be happier with Anthony and his work. He is friendly, thorough, knowledgeable and careful.

De
Review №3

We had a replacement system installed two years ago and they did a great job. Today they came out for our semi annual Maintenance of the system . Very professional, on time did a thorough job as promised! I highly reccomend them.

Jo
Review №4

Magnolia Heating and Cooling did a fantastic, professional job for us yesterday when our A/C went out overnight. They go to extreme lengths to provide your window of time that they will come, to advise you who will knock on your door and protect your security and health (Covid). The technician was beyond helpful, considerate and knowledgeable in his field. I would call them again if I need further assistance.

Cp
Review №5

I had a leak I wanted repaired. Knowing nothing about ac units I let magnolia heating and cooling lead me to believe they could fix the leak, so I scheduled an appointment. The tech that showed up told me it couldnt be fixed without even looking for the leak, then proceeded to tell me I would have to spend at least 10,000 to replace the unit, and I was charged 129.00 for that, NOTHING BUT CROOKS. I had two other ac techs look at it and they both told me it could be fixed but since the unit was over ten years old and the cost of the old refrigerant being so high that it might be in my best interest just to buy a new unit. One quoted me 3700, the other 4300, so why did magnolia heating and cooling tell me a minimum of 10000. And to make it worse, after doing more research I found Im even getting a higher quality unit going with the company that quoted me 4300. Do your research people, I saved 6000 dollars and Im getting better equipment

Fe
Review №6

Very knowledgeable technician. . Knew exactly what he was doing. Very respectful and patient with all my questions. Overall, he was very professional and straight forward, definitely recommend

Ra
Review №7

My unit was leaking water in the attic. It was nice calling a company and having someone actually answer the phone. I was able to get a same day appointment. Anthony later arrived, quickly determined the problem, and fixed it. He was professional, courteous and very knowledgeable. I liked their service and the treatment they gave me. I signed up for the bi-annual maintenance plan. I would definitely recommend them.

Je
Review №8

I have never had a bad experience with them. Today, Anthony was so helpful! Our AC went out a few days ago and not only were they prompt with letting us schedule an appointment for him to come out and help, but they’re great about sending reminders for service for our anual plan. He was able to diagnose, fix and clean our system. Thank you, Anthony!

Ry
Review №9

Anthony was very professional and had a very kind disposition. Recommend!

To
Review №10

Anthony was an absolute delight and pleasure to work with: extremely personal and warm. Not only was he extremely detailed and informed about his profession, but he educated us as new home-owners on how our HVAC functioned. Very up front and honest about costs and answered our questions to a T.

Ni
Review №11

Of course our air conditioner stopped working in the middle of a heat wave so when John showed up we were pretty excited. He was able to detect the problem and in less than 15 minutes we were up and running again. Love that your company sends a bio out on your Technichian so we can identify who’s showing up at our door. Thank you for great service.

Ve
Review №12

Excellent customer service! Our technician Paul was on time for the appointment. Anytime I’ve had an issue with our a/c company is easy to reach and always gets me in right away. Highly recommend :)

Ke
Review №13

I had magnolia come to my home for an estimate to replace my mothers furnace and a/c. The person that came out (I believe his name was Tony) actually took time to talk to me about the unit and asked why I wanted to replace. I told him I had another company out a month prior that fixed the a/c, and being that the unit was so old I didnt want the headache of fixing it anymore.The estimator told me to hold on and went to get a meter and a few tools. He came back and told me exactly what was wrong with the unit, and that since I was planning on selling the home to just fix the small problem instead of changing the whole unit.Unfortunately I dont live in the area, so I cant be a customer for life, but I know a lot of people that do and will be telling everyone to call magnolia heating and air conditioning for any of their heating and air needs. Its good to see a company care about the customers for once.

Ca
Review №14

The service I got what great. Anthony was very helpful and knowledgeable. He was informative but not pressuring me to make an expensive decisions right away. I was really happy with the service I received from this company

Ba
Review №15

Great customer service, and very knowledgeable technicians. I had my tankless water heater flushed. John was here on time, completed the service in a professional manner and left the workplace neat. He was also very patient in answering some questions that I had. Great experience!

Ab
Review №16

Very grateful they were able to come so quickly and work with my schedule as I am expecting a baby anytime. Living in the over 100 degree heat with a non working AC at 8.5 months pregnant was terrible. The teams of Miguel, Steve, and John were great! They worked efficiently and professional. Would recommend. I appreciate the texts with the flyer so you know a bit about each head team member . Thank you again!

Da
Review №17

Jesse was awesome, friendly, processional and patient. He took his time eliminated each possibility until he found the cause of our problem. Not only did he repair our problem he also added extra protection so it would not happen again. We also purchased the yearly maintenance program for peace of mind and to have our HVAC units last for a long time. Extremely grateful to Magnolia Heating and cooling for getting us back in the cool zone. 😎

Ab
Review №18

Our AC died overnight during a lovely heatwave. Originally I was able to obtain a next day service which I felt was completely reasonable, but within a few hours I had an appointment same day. The technician, Jesus, was superb. He explained everything and was super nice. He even let us moan about our builders. My parents used their service for many years and now we will be too!

Ga
Review №19

We have used Magnolia Heating & Cooling for years. They installed a completely new system for us. They have maintained the system since then. They also have maintained our tankless hot water heater. All of their technicians have been great. The last technician we had was Anthony Ocasta. He was very professional and knowledgeable. He explained everything before he did the job.I would recommend Anthony and Magnolia Heating & Cooling to everyone.

M
Review №20

I always ask for Jesse-always provides top notch service & very professional. I recommend this company & Jesse!

Ka
Review №21

My technician was Tommy. My appointment was set for anytime between 9am-11am. He called on his way and ended up being at my house by 9am. He was there for just a service/cleaning but found a part that needed fixing. He gave me the price and had the part with him. He quickly fixed it and did a great job. My air is working even better than before. I also wanted to mention how great the customer service of the office was. They answered the phone and called me back. Overall it was an amazing experience from the customer service of the office to the customer service of my technician Tommy. I would recommend this company for any service you might need that they can provide.

To
Review №22

Thumbs up !!! Great job and very professional as well as respectful and was very aware to not let cats out. Jesse was very knowledgeable. Thankyou guys.

Ke
Review №23

Finding a reliable service company is very hard. I believe that I have found a honest, dependable, high quality service company with Magnolia Heating and Cooling. Anthony, the service tech, was professional with excellent communication skills. He explained everything before he began the service, and when he discovered a problem with my system, he took some photos and explained what the problem was and if I agreed, how he would repair. I would highly recommend Magnolia. I am extremely pleased with their high quality service.

wi
Review №24

Work was done quickly and professionally. Extra effort was given to ensure an older AC system still worked well. The receptionist was very pleasant and competent.

To
Review №25

Jesse was extremely professional and efficient in servicing our airconditioning / heating system. I highly recommend using Magnolia Heating and there excellent team to take care of all your equipment needs.

le
Review №26

Great company to do business with. Professional, on time, great teamwork by installers, and everything works as promised. 5 stars

Ed
Review №27

I had an overall great experience with Magnolia Heating & Cooling. Both John & Casey as well as the office sstaff were really professional and helpful. I was able to get my first yearly service & happy with the work. Thanks !

Sa
Review №28

Great customer service from beginning to end! I appreciate the communication through out each detail. Jesse the serviceman was knowledgeable and friendly. I definitely recommend Magnolia heating & cooling🏝🏝🏝

pa
Review №29

The house was not cooling - only hot air was coming out of the vents. The compressor hard start part was replaced. The technician was polite, explained the problem and made the repair.

Jo
Review №30

This was my by semi-annual maintenance for my HVAC system. Brian the technician was great, solved an issue and did a great job of explaining things to me.

Ga
Review №31

I called up Magnolia because my AC was having issues cooling my home. They sent out Jesse to check the system. It was about to go out. I asked him if they install new systems and he referred me to Bobby. Bobby was able to come out the same day and gave us 3 quotes for a new system. i opted for the most efficient system and the financing was a breeze. He also dropped off a couple of portable AC units to help out until the new system could be installed. 2 weeks later the installation team came out and completed the install in a day. There was an issue with the heat pump not working and Magnolia replaced it with a brand new one the following morning. Then they sent out another tech for a quality assurance check about a week later. Mike was able to fine tune the system and it works amazing now! We’ll definitely be customers for life! I highly recommend Magnolia heating and cooling.

Ma
Review №32

In today’s world it is hard to find a good, reliable, and honest business to work with. I find that Magnolia Heating and Cooling fits my needs. They are honest and very friendly. I have used them twice now and both times they provided excellent service at a fair price. I would recommend them to both family and close friends. Magnolia Heating and Cooling is my preferred company to handle all my heating and cooling needs.

St
Review №33

I would recommend John from Magnolia heating and cooling. IMy ac was not cooling my home and within 20 minutes of arrival he advised that my starter was broken. He was quick to replace it and gave me valuable information to reference in the future. I am looking forward to getting my unit serviced by this company and requesting him for future service.Thank you, John!

Ja
Review №34

Fast, courteous, professional and took care of the problem immediately. Our tankless hot water heater was giving us error code and had to be reset all the time. Jacob checked the code and it was not the problem. He diagnosis and repaired the issue immediately. Magnolia Heating and Cooling has been our go to company for over 15 years.

Da
Review №35

John was knowledgeable and responsive. He took his time to thoroughly investigate the source of our leak and to provide affordable options for repair. I also appreciated that he was able to simplify the problem and solution for us. I will continue to utilize Magnolia as a result of his service.

Kr
Review №36

These guys are the best. I’ve had them here for air conditioning maintenance which they excelled at!Also, for other repairs!They are quick, arrive early most times and are very friendly! Thanks to Paul for going above and beyond!

Ca
Review №37

I was extremely satisfied with technician Casey’s professionalism, product knowledge and friendliness. He exceeded my expectations. Casey delivered the best service and represented Magnolia Heating and Cooling very well.

Sa
Review №38

We’ve been using Magnolia on a number of occasions. Initially we used them at our old house and were thrilled we were still in their service area! We have the Total Comfort Club membership with maintenance on both the heating and AC annually. What I absolutely love is that I don’t have to remember to schedule, they will text and/or call me! Paul has been our service tech and he’s awesome. He is professional, communicative, and friendly. With the pandemic, he wears a mask and keeps a comfortable distance. Oh and he always puts shoe covers on before entering the house. We trust Paul and Magnolia Hearing and Cooling and will continue to use and recommend them!

Ed
Review №39

TECH showed up checked the temp from the vent and confirmed that it wasnt cold enough. Walked outside said it was an r22 system that they dont have freon for. Assuming its low there is likely a leak in the coils. Coils are on backorder so it will likely be a 10k repair to replace everything if you want a cold house. Charged me $100 and left after 5min. Charging $100 to say your not capable of doing the repair it is not a good value. Its paying you to be WORTHLESS. I will never recommend this company. Actually Im so bothered I typed out this review.Called Gomez Air Conditioning. He arrived 30min later, filled the freon and my house is now cold. Thats a worth while value. When they come prepared and fix the problem.

Ch
Review №40

Casey was on time, thorough, professional and conscientious. A definite credit to your organization.

Ki
Review №41

John was my technician and he was prompt, professional and polite. I really appreciate the work he preformed.

Ba
Review №42

After a terrible experience with another HVaC company I decided to call Magnolia Heating and Cooling. Jessie was the assigned tech, couldn’t be happier with his service and expertise. He not only fixed the issue but thoroughly explained how the system works and what led to the issue. Highly highly recommend this company and will definitely be using them again when needed :)

Co
Review №43

Truly a great experience, considering a crew is taking over your entire property for 4 days-LOL. Everyone was professional, courteous, and patient, and worked diligently to get the job done, explaining and answering my questions. A last-minute request was granted with no sign of exasperation - very nice. They always thoroughly cleaned up every day, leaving things better than they found them (their moms would be proud).When the job was completed, I was given a complete tour, inside and outside the house. Everything was explained and they even set up my thermostat, explaining as they went along, so we had immediate access to our shiny new system.They were so kind to even look at a whole house fan poorly installed by a now-defunct company, finding a serious electrical safety issue and turning off the power to it. My heroes!Everyone in the office and the field were great. However, a special shout out to Mike, Andy, and Bobby, who patiently held my hand and answered all my questions with kindness and respect.Ive been a customer for many years, and their service seems to improve with every passing year - a rare event these days. Most grateful (well, not the cats, but theyll get over it. 😹

Da
Review №44

Needed to replace original HVAC in our home of 25 years. After listening to several presentations and getting bids we choose Magnolia for several reasons, information on the unit we were receiving was explained thoroughly, quality of unit was going to be the highest of all bids and price was competitive. We made the right decision….so far everything has been over the top for service! We also love the fact that we are able to support a local company. They made us feel like we are part of the family.

Bo
Review №45

Top Notch Company the best I have ever dealt with

Da
Review №46

My heater had stopped working for five days. I called Magnolia Heating and they came within two hours. Very professional, very courteous. They did a thorough examination of the heating system and discovered a blown fuse on the interior. No idea why the fuse blew as a short was not located. They replaced the fuse and everything has been working fine. Very professional company. Will definitely use them again.

mi
Review №47

Our air-conditioning unit stopped working. We called several companies for bids, but when John at Magnolia heating and cooling talked to us and explained our options we decided to go with them. We decided to move our new unit up in attic. This company is so professional and worked out all the details quickly . There install team Mike L and Tylershowed up and got to work . The work theydid was excellent ! They were very patient withall my questions, and l had a lot of them. The job was finished in 3 days. Next Mike J came out and did a quality inspection. Thanks Mikefor all you tested. My wife and I are so happywith our new Daikin unit. Oh my wife said to mention how quiet it is and cools so well .

Th
Review №48

Anthony was great and answered all my questions. Did a great job of giving my system a thorough evaluation. Magnolia heating and cooling always takes care of they’re customers and ensures the systems are running top notch. Customer for life!

B.
Review №49

Just had my six-month maintenance done. Once again a very nice young man did the work. He was on time, professional, very courteous, friendly, and did the maintenance on my rooftop heating and cooling system. This company hires excellent people, does a great job and are a pleasure to work with. Theyve taken care of my heating and cooling for many years. The posting below is from six months ago - another positive experience with this company. I post these as its becoming rare to have consistent positive experiences with companies and I want to acknowledge the ones that provide that.Jacob did the service on my A/C yesterday. Not only did he do that, but he brought up my trash cans to the house from the curb, plus he cleaned out the leaves in the rain gutter over my front door so they wouldnt cause the eave to rot! I didnt ask him to do these things - he just saw that Im old and he voluntarily did it! What an incredibly nice young man he is! He was so kind and so thoughtful. Its rare to see a man thats a real gentleman anymore - but he certainly is one. I hope hes appreciated by your company as he deserves it.

Ci
Review №50

Anthony did a great job in servicing our unit. He went over and provided us a detailed list on the current condition of our unit. He took the time needed to answer any questions we had and gave us options to consider going forward. He has a very service oriented, caring personality!

wa
Review №51

My wife and I live in Riverside and recently experienced a breakdown of our home air conditioning system. Weve heard and read that Magnolia Heating and Cooling are reputable and decided to give them a try. Cant tell you how happy we are that we did! Their repair technician, Paul, showed promptly per the appointment time. He efficiently diagnosed the problem and provided a very realistic recommendation to repair the system. Folks who dont understand home air conditioning systems can too easily fall victim to unscrupulous repair companies. Paul could easily have told us that our repairs would require much more than the rather simple, straightforward part replacement that he identified. And, in the July heat, we could have felt like we had little other choice. This is not how the folks at Magnolia Heating and Cooling operate! We are so glad to have discovered a truly trustworthy, and local, HVAC repair service. We will call on them whenever our HVAC system needs attention. If youre looking for HVAC service, look no further than Magnolia Heating and Cooling.

Va
Review №52

This company’s representative was very professional! Everything was explained in detail so that we understood the problem and the solution. Jesus was very polite and very pleasant to work with. I will refer this Company to any one that needs Heating and Cooling Services. Thank you for a job well done!!

Ja
Review №53

Relocated Condensing Unit. The Magnolia team as a whole was very responsive, punctual and professional throughout the process. Mike and Tyler did a great job when moving our condensing unit and keeping clean and flush lines. We will definitely use the company again for any future needs.

Ka
Review №54

Magnolia Heating and Cooling is the ONLY place to call for any of your heating and cooling needs!Their technicians are the BEST!!!

Ka
Review №55

Anthony was very kind, efficient and professional. We are “Seniors” and we felt very comfortable and safe having him in our home. After his service call we feel confident our HVAC will be working great during the Very Hot summer months here in Palm Desert!

TJ
Review №56

Mike from Magnolia came out as scheduled to do a system test and maintenance of the new system. He was professional and polite. Mike and the previous install team were all knowledgeable and did stellar work. I would recommend Magnolia.

Ti
Review №57

Fantastic technicians, informative, and will not settle for half measure repairs. They will do it right, so that your calls to them are only for routine maintenance instead of emergencies. Thanks guys!

Vi
Review №58

I had my routine maintence done on the unit yesterday and Anthony was very helpful. provided a lot of insight and made sure i was 100% satisfied before i left, we could use more Anthonys out there. thank you!

La
Review №59

Anthony was great! Very friendly and helpful! Did a wonderful job!

Je
Review №60

John quickly figured out the problem and got right to work. When he accidentally broke a part, he told me the truth and replaced that part free of charge. He was friendly, efficient, and the service was very affordable. Highly recommend!

TE
Review №61

👍🏾Anthony did an Excellent job. He took the time to explain everything & the why of what he was doing.Hes an amazing person

Al
Review №62

Jessie is a true professional. I highly recommend Jessie and Magnolia. I have been using them for years and they never disappoint.

Sc
Review №63

Service technician was prompt and cordial. Performed maintenance indoors and out without incident. Very efficient.

Pa
Review №64

Brayan was prompt, efficient, professional and patient. Answered all questions and was knowledgeable.

Li
Review №65

This company is always professional. They do clean work with knowledgeable technicians. Easy to schedule maintenance and they follow up with all services. We replaced our AC a couple years ago and love how quiet it is and how well it keeps our house cool. Glad we use Magnolia!

ra
Review №66

Tommy arrived on time, polite. Knew the history on my system. Very Knowledgeable and overall great service.

Pa
Review №67

Anthony was so wonderful to work with. He explained everything that needed to be done and how he was going to do it. He left the work area clean and tidy. He had all the replacement parts so there was no need for an additional visit. He also went over what I needed to do for changing the filter in between visits and encouraged me to call them with any questions I had about any self maintenance.This was my second time using this company and I havfe been satisfied both times.

Me
Review №68

Ray and Victor were outstanding very professional did super quality work I would definitely recommend magnolia heating and air conditioning super company customer service was great sales people were great outstanding company definitely would use them again

Jo
Review №69

My name is Johnny Martinez. I recently used Magnolia Heating & Cooling for replacement of my entire heating and cooling system. They also installed new ducts and vents. This company was fantastic! They are the experts in Riverside! They were dependable, professional, knowledgeable, on time, clean, and hardworking! Mike Lee was exceptional as a crew supervisor and installer as was his crew! All the work done was explained to us each day. They completed all their work in four days. That included demolition and removal of old equip (from1976!). Upon completion everything worked great! I would also like to thank Mike Jaramillo for coming out to inspect and repair a couple of very minor issues. Lastly I’d like to thank John the initial service man who responded and made a second trip just to provide us with a portable heater! Thanks also to Becka at their dispatch center. If you want it done right this is the company!

Ji
Review №70

Ronnie, Jose, and Tyler showed up on time, they were very nice and professional. They stayed later to finish up in one day. They also did a great job at cleaning up and leaving all clean, really very very happy with them. Would highly recommend them!!

Wa
Review №71

Magnolia has excellent customer service. Karina and the install team did an amazing job with the installation process.

Ka
Review №72

These folks are awesome! Paul did a great job and reminded me of a service I needed and forgot to book.Thank you!

Ro
Review №73

Extremely friendly customer service! Got booked for an appointment the very next day!

Je
Review №74

Magnolia Heating and Cooling was a pleasure to do business with. Excellent communication with the company. Jacob did an excellent job repairing our heater, very prompt, professional, he had the part we needed and was able to replace it right away. I would recommend this company.

Ji
Review №75

John was a pro. This company is as good as the rating says on the bbb. Having worked in construction for 20 years I can tell when someone is in over their head. They aren’t going to sell you something you don’t need. They will take care of you and you can trust what John tells you. I was ready to buy thousands of dollars of equipment that was not necessary. Thank you John you are our ac guy now. God bless. John just finished with my ac fantastic job. I’m so glad I called magnolia. They took care of everything. Total pros.

Le
Review №76

We have used Magnolia Heating and air for a previous unit and were happy with the service from John and his helper Shop. John took care of and at a reasonable price all units working and our guests are comfortable.

Ro
Review №77

I would highly recommend Magnolia Heating to others. Throughout the entire process their team kept us updated about what was going to happen, when and why. Starting with Bobby who did a fantastic job assessing our situation and providing a clear quote and fielded all questions that we had. Once the job began, the crew (Raven, Victor, Andy) did a great job communicating progress and helped us feel safe by wearing the appropriate face masks, etc. in this time of COVID. They did a wonderful job and were very respectful of my wife and I. We are extremely happy with the services we received and would without hesitation recommend others use their service.

De
Review №78

Magnolia Heating and Cooling technician Mr. Anthony was excellent and went above an beyond providing excellent service. Anthony performed HVAC maintenance on our unit. Prior to arrival Anthony text and notified me that he will arrive shortly and actually arrived five to ten minutes early which was great. Excellent service. Highly recommended.

Ke
Review №79

Raven, Tyler, and Victor installed my new air conditioning and furnace units. They were here on time early in the morning, were careful to cover my floors and clean up everything, wore their masks the whole time, and even stopped to answer all of my questions - and still finished in one day. Thank you! My house is now ready for any weather conditions ;-)

Al
Review №80

These guys are just awesome. When my A/C went out, they showed me the problem, and they talked me through the pros and cons of different solutions. They didnt TELL me I needed a whole new system, they made me UNDERSTAND I needed a whole new system. I ended up buying a whole new system, and I couldnt be happier. The install was something to behold. Hugo, Miguel, and Andrew covered every square inch of floor they would be walking on, and took great care to ensure nothing got scratched or dinged as they hauled the ancient system out of my attic. Bringing in the new system was like watching them carry a crib with a sleeping baby upstairs without waking it. I cannot emphasize enough that when these guys entered my home, there was a clear and pronounced respect for my house and property, and an overt attention to quality and detail.

Br
Review №81

I cannot say enough great things about Magnolia Heating and Cooling! From the moment we spoke to them about potentially getting a new system, they were a joy to work with. Every single employee we worked with went above and beyond to answer our questions, and explain everything in detail. They were always on time, and always left our home looking cleaner than when they arrived. I especially loved working with Bobby, Karina, and Mike. They were so kind, and polite, and are all wonderful additions to this company. I will be referring all of my family and friends to Magnolia Heating and Cooling!

Li
Review №82

Anthony came out to check and clean our 2 systems. He was kind, thorough and very professional. We have only had the best experiences with Magnolia Heating and Cooling.

To
Review №83

Ronnie and Jose came out for a multi-day installation of a new heat pump system. They were very professional and knowledgeable. They showed up on time and even stayed late to get the project done ASAP. I would use their services again and highly recommend Magnolia.

Br
Review №84

I had a recent failure with the Daikin air quality sensor due to my changing my internet provider. I wish Daikin would make this a more user friendly procedure but as it is we have to call out the hvac installers for this. Brayan from Magnolia took care of all of the frustrations with the resetting of the device which took a couple hours with the Daikin help desk. Just glad it is under warranty.

Da
Review №85

Always have a great experience. Technician (Jesse) is very thorough and very knowledgeable. He explains everything he did at the end of the maintenance inspection and if I need anything he’ll let me know and tells me the Possible consequences if I decide to wait to do it so that I can make an informed decision.

Ar
Review №86

Maintenance of HVAC System by Magnolia Heating & Cooling. Install a Surge Protector for the downstairs Air Unit.

Be
Review №87

Magnolia is an excellent company, beginning with making appointments to actual service. Anthony was on time, professional and friendly. I always highly recommends Magnolia.

Su
Review №88

I want to share my experience with this company because it was a great one! We had our install completed back in May. I met with Bobby and he was extremely knowledgeable. He informed me that many AC companies are replacing just the condenser and coil, and how bad that can be, because eventually you will need to replace the furnace, and then be in the same place with needing a new system because the two systems will not work well together. The price may have been higher then the other contractors, but I can confidently say this company cuts no corners, and they are always available to help when I have questions or concerns. I may have spent more money in the front for a perfect system, but in the summer I cooled my home cooler then ever in the past, and still saved money on my energy bill! Like 35%-40%. Can’t beat that. This company will take care of its customers, and all the employees I have interacted with have been so friendly and kind. This is a great company. Take my word and DON’T USE ANYONE ELSE! They are the most honest and transparent AC company out there.

Fi
Review №89

They really came through for me today. My moms house was cold and the heater stopped working. I called Magnolia heating and cooling and they sent a technician out the same day. The technician found out what was wrong, and thank God it was something simple. He got the unit working and my mom was really happy. The technician was really friendly and informative. I will definitely refer Magnolia!

Me
Review №90

Anthony was on time and very professional. He made a good recommendation to ensure the safety of my home. He was efficient and answered my questions.

st
Review №91

This was the best service I have ever experienced. Eric Smith the owner of Magnolia Heating and Cooling came out to my home after my 16 year old air conditioner needed replacement. Eric was very enthusiastic and knowledgeable about his product. Eric was highly professional, honest and friendly. Eric took his time checking my system and explained things so that I could understand. Eric focused on the the aspects of his product that address my needs and specific challenges. I decided to have Magnolia replace my entire HVAC system. Mike and Raven were assigned to do the installation which went smoothly from start to finish. Mike and Raven were very professional and respectful in my home and cleaned up any mess. I would also like to thank Steve, field supervisor for his follow-up, answering all my questions and ensuring the job was completed on time as promised. Eric also has a great team working in the home office. Brenda, Lauren and Kristen provided me with excellent customer service. I want to especially recognize Kristen with her attention to detail, professionalism, and outstanding follow-up with all required documents I needed for my job. I would highly recommend to not waste time and money with the other air conditioning and heating companies and go with Magnolia Heating and Cooling of Riverside. Life time customer!

Na
Review №92

First time using this company. We had yearly maintenance done on our Furnace and air conditioner . The service was great and our technician Jacob did a great job. Jacob was knowledgeable answered all our questions and was very polite. We will definitely use Magnolia again.

S
Review №93

I was originally disappointed my system failed so soon aftee such a large purchase, fortunately it was only the thermostat but Jake called me right away and was here within 30 mins and completely satisfied my concern of whether we chose the right company. This company has shined from start to finish and has maintained a 5 star with this family. To have no ac when it reaches 90 to 100 outside really had me wondering how they would perform and they came through like rock stars. Magnolia knows how to hire because all the guys i have encountered have not only been friendly but knowledgeable and professional. This owner must really know what the heck he is doing because i really like this company.

Ro
Review №94

John & Eric performed much needed repairs on our Trane central heating system - very professional, honest, courteous - these guys are great! Theyll be back soon to take care of the cooling system.

Se
Review №95

John was super helpful and professional!! He explained everything clearly and worked hard to get the job done! I am so happy with the service! Will recommend them for sure! This will make our holiday season so much better! Thank you!! 🙏😃💙

Ti
Review №96

Jacob was my technician. He was very professional and on time. He texted to let me know he was 15 minutes away. He was very knowledgeable and explained everything he was doing. He provided recommendations and explained why. I think he did a great job and I recommend him.

Fr
Review №97

Magnolia Heating & Air Cooling continues to provide me with a Quality Service through on time Customer Service. Their Technician text me 15 minutes before the appointment to advise me that he would arrive in 10 minutes! Fantastic. He fully explained the benefits of the different available products and fully installed my selection. The Wi-Fi enabled thermostat works great!

El
Review №98

Anthony was prompt. Explained what he was doing and why. Actually took photos of the unit so he could show me what he was talking about as the whole unit is on the roof. Did not try to up sell me but did suggest that I consider having my water heater flushed annually.

Ke
Review №99

Great company! Responsive and quick to respond.

Ri
Review №100

Magnolia Heating and Cooling is the kind of company that all businesses should strive to be... courteous, efficient, willing to help in an emergency and priced with an eye toward service over maximum profit. My service technician, Jacob, went above and beyond. I endorse Magnolia and recommend their services unreservedly.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:6990 Jurupa Ave, Riverside, CA 92504, United States
  • Site:https://maghvac.com/
  • Phone:+1 951-595-4737
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Air conditioning store
  • Air conditioning system supplier
  • Air duct cleaning service
  • Air filter supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:9AM–3PM
  • Sunday:Closed
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