user
Erba Markets
12320 W Pico Blvd, Los Angeles, CA 90064, United States
Appearance
Erba Markets
Comments
ma
Review №1

Highly recommend this shopI dont usually leave reviews but this place meets every quality you could be looking for at a market. From the layout, huge variety, friendly staff, just overall great atmosphere!Josh was very helpful, found me exactly what I needed and was on point with description. Thanks again man! I will definitely be coming back here.

Wi
Review №2

Joelle was super helpful and found me some great products. this place has a pretty efficient ticket system, the line moves, they have a nice selection and its reasonably priced. its also pretty close to Ramen, so thats nice.

Ke
Review №3

Great shop first time visiting got a coupon!Wendy was awesome helped me find the items I was looking forask for the Temple Ball hash !

An
Review №4

Awesome first time experience. I was nervous it was going to be a long wait because it was busy.. But they move really fast. Erin was great, very informative and very helpful. Thank you.. I will be coming back

Ty
Review №5

Always a great place for all of my herbal needs. The staff is always the best at this location which is the reason I keep coming back. The prices are also very reasonable but the staff is why I go to this location and I live relatively far (Hollywood). Also, shout out to Kiandi for being such a great help! Thank you Erba and keep up with the great Customer Service!

Cy
Review №6

First time visiting, Sam was fantastic and she has only been in a few weeks! The store itself is awesome and I cant wait to be back, as a customer, and for business.

Cl
Review №7

I was looking for a particular brand and they had it! Customer service waa great. It waa my first visit to Erba but not my last. Alex was great. Nice shop overall

Ch
Review №8

Alex is one of the nicest most genuine associates at this dispensary. Always makes you feel very welcomed and comfortable. He helped me find a great selection of prerolls which made it super convenient for me. Definitely would come back just for the customer service alone.

Ay
Review №9

This was my second time going to Erba, and I wasn’t so happy for first time because a man who helped me wasn’t share much info, but making me rush to checkout.However, I was so happy to get help by Britta. She was so kind and patient while I was asking questions about multiple tinctures I was interested.She went all details and ingredient of each bottles and explained me pros/cons, based on my needs.I hope I can request her for future visit, especially when I want to try something new.

Ja
Review №10

Great dispensary! Vince was super cool and chill with us. Crazy informational and told us about all the deals. Great variety in store as well. They are a bit busy sometimes but they get to you super fast with their ticket system. Vince deserves a raise!

Br
Review №11

𝚊𝚕𝚠𝚊𝚢𝚜 𝚙𝚘𝚕𝚒𝚝𝚎 𝚊𝚗𝚍 𝚝𝚑𝚎𝚢 𝚝𝚛𝚢 𝚝𝚘 𝚑𝚘𝚗𝚎𝚜𝚝𝚕𝚢 𝚐𝚎𝚝 𝚢𝚘𝚞 𝚝𝚑𝚎 𝚋𝚎𝚜𝚝 𝚙𝚘𝚜𝚜𝚒𝚋𝚕𝚎 𝚍𝚎𝚊𝚕 𝚏𝚘𝚛 𝚢𝚘𝚞𝚛 $$

Co
Review №12

On par with the rest of the best and busiest dispensaries in LA, with a huge selection, a staff familiar with every product in the building, and a price range to accommodate the daily smoker as well as someone splurging on a vacation. Erba sets itself apart with a deli style ticket number calling system that has gotten me to the counter and out the door in about five minutes even when the place is packed. Also unique to this shop is the first time customer discount system, boasting three visits of increasing savings. One can easily find a near place to park even when their on site lot is full. 10/10.

B
Review №13

Alex was my budtender this evening and I must say, He is definetly one knowledgeable, friendliest and most accomodating with what I specifically needed. I came into the store with an exhuasting attitude and after meeting Alex, I left the store a HAPPY camper!

mi
Review №14

A lil busy as usual but always delighted to use my store credit when my funds are low. Thank you ERBA!! U da Best!! Woo whoo!!

Pi
Review №15

Frank was so great. I really didn’t know what I was going to buy I just knew the feeling I wanted to achieve. He gave me several suggestions but not to many so as not to overwhelm me, I hate that, but pointed out his favorites and explained why he liked them. I got a fantastic vape and some great fruit chews and he even suggested something for the next time I come back so I try something different. Awesome guy with ton’s of knowledge about the product

To
Review №16

Place is GrEaT!!! 🤪👍 like all todays retail environments. Know what you want dont expect anything but to be handed a great product if you know your needs and or what your wanted desires are??? Face it quality customer service does not exist anymore so blame yourself if you fail... 🤪 Its fun to try again!!! 😉

Di
Review №17

Jaime came through for this inexperienced consumer, hooking me up with a product he says will be more effective at helping me fall asleep. He was a very knowledgeable salesperson who listens! Rare these days.

Im
Review №18

My bud tender was Sergio, who was very knowledgeable helpful and friendly. This was my first time there but it will not be my last. Their selection is incredible& prices very good!Today Wendy was my bud tender. Great knowledge and very friendly.Sidney was also very helpful.

Sa
Review №19

Went to Erba today and was amazed with how helpful Josh was. He was able to find me exactly what I wanted and I’m not an easy customer. Thank you Josh! Thank you Erba!

Ar
Review №20

My experience with Abe was great! He is very helpful. Abe thank you!Great place to come by.

Da
Review №21

This is my second time visiting ERBA and coincidentally the second time Britta assisted me with my purchase. Britta is super knowledgeable, friendly and enthusiastic. She seems to really like her job and makes it fun shopping for products.

Ka
Review №22

This was my first time shopping for CBD at Erba and Sergio helped me find the product right for me. He was helpful, nice, and made the experience easy and fun. 5 star service from Sergio for sure! Thank you! :)

Ja
Review №23

Definitely a BIG help being that it was my first time! Will be visiting again, super welcoming and helpful.

Ma
Review №24

They care more about the brands than the quality or the cannabis. Nobody could answer legit questions. Just what brands were there. Pretty displays w a staff that doesn’t seem to know about cannabis 😔

Jo
Review №25

My experience at Erba was unparalleled, and the associate Josh was great! Super helpful and knowledgeable. 10/10

He
Review №26

Great experience on my first store visit. Jaime explained to me in detail all my options. nice job

An
Review №27

Adi did a great job! Very helpful finding what edibles I want at the best price. Great deals at this place and excellent budtender! Thanks Adi!!

Bl
Review №28

Everyone here is really nice, but honestly that should be the bare minimum when everyone can be high all the time. The store looks great, but they dont let you touch anything(standard) and they dont have tablets you can use to browse their selection and look up info about the products. That would be fine except they also wont let you use your phone to look up the products. So unless you want to make someone who is stoned out of their mind show you the THC content of every single flavor youre considering... Id go somewhere else.

NF
Review №29

Went in over the weekend. The store looks amazing. It was nice and cool. they had COVID19 protocols in place and everyone was very friendly. Lynne and Andrew were amazing .I would definitely recommend this place to first time or longtime shoppers.

Su
Review №30

Zane was super helpful and knowledgeable. Also helped us maximize our discount options and points! Great first visit!

An
Review №31

We really enjoyed our visit with y’all today. Frank was really knowledgeable and helpful to my wife and myself. He was really kind and made us feel really welcome. We’re really excited!

Si
Review №32

Amazing service coming here. Never disappoints. Huge shoutout to Zane for taking care of me and complimenting my style. Made my day 💪🏼

St
Review №33

Disappointed with my experience last night, Ive been coming here since Jan 2020. The lady that was helping me was rude about me not wanting to spend $70 on an eight. Then, another guy asks me How much are you actually trying to spend on, rude attitude. Tax is basically 30%, I ended up buying 2 eights then leaving with a bad experience.

bo
Review №34

Stopped into Erba and was assisted by Diedra. She was great. The service she provided superior. Erba is now my go to spot because of the service, selection and quality of products.Diedra is the best!!!

Pa
Review №35

Frank was great! He was knowledgeable about the product and efficient. There was an issue with my transaction, a wrong item was rung up and I was overcharged. Another associate stepped in (I’m guessing the floor supervisor) and assisted but was very rude and told me that I would only get a store credit for the mistake. After telling him that I never left the store and that the wrong item was charged he kept telling me I was only getting a store credit instead of my money back. I ultimately had to request a manager who understood the situation and promptly had Frank correct the error and give me my money back. The level of professionalism by Frank through the whole ordeal was great and left me satisfied.I wish they would re-train the other associate to understand that if there was ever a cashier mistake the customer is NOT the one that needs to be penalized for the overcharged amount. For example if you went to Apple and they charged you for 2 AirPods instead of 1 and they were to tell you that you’d get a store credit for the extra one they charged you for that doesn’t make sense. Luckily the manager and Frank understood this basic terms of service.

M.
Review №36

They were basically out of cookies. Only had peanut flavor. Bummer!!

Je
Review №37

Love this spot! So organized, clean and incredibly knowledgeable staff

Ti
Review №38

Cool spot, great selection. Super helpful and knowledgeable staff. Definitely gonna be stopping here again!

Be
Review №39

Britta was very informative and helpful. She knew a lot about the product and had knowledge on everything from the grass to the extract and everything in between.Will most definitely be back!!💯💯

Je
Review №40

Daniel Franco is the best! So friendly and a pleasure to see every time! Love Erba delivery, ever since trying it, I dont waste my time with Eaze. Better people, better products and better prices. Love having you guys in the neighborhood!

Ru
Review №41

Sergio was great knows the products inside and out he deserves a raise it’s hard to find people like him

Sh
Review №42

My wife and my first time in a dispensary and it was very pleasant! Even the security guard was nice! Mindy was very knowledgeable and patient with us and we felt very comfortable with her. We’ll definitely be back :)

Ma
Review №43

They have plenty of options, actually a bit too manyThe customer experience is terrible. You feel like youre walking into the white house or a federal prison. Security watches you suspiciously. You pull a ticket in line and wait for the bud tenders who are all a bit robotic.The day I was there, during my wait I was basically being pitched by multiple other vendors inside of the same store.They need to seriously improve the customer experience.

Ti
Review №44

Katie was awesome, I had pizzas in the car, in a hurry to get bak to our hotel and Katie is jus who I needed to see. She was fast, friendly, and knowledgeable. She hook me up right away with some dank. Staff was very welcoming and friendly.

st
Review №45

Adi was the greatest budtender that I have ever had in my life. The Grizzly Peak flower he recommended for me fixed my marriage and cured my blindness. I’ll be back for sure!

Ma
Review №46

Absolutely loved our personal shopping experience with Britta!! She was extremely knowledgeable and helpful with showing us all of the variety of selections that Erba offers. Amazing deals..thanks for the support Britta!!

Qu
Review №47

Was just here & it was super easy to get what i needed. Shaun’s a very professional & helpful dude & it definitely makes sense why my friends recommended this place. Thanks guys ❤️

Ke
Review №48

Britta was so knowledgeable and helpful. I told her while in the store that I really appreciated her and how easy she made the experience. Britta is amazing and I hope to see her again soon!! Thank you!

Ka
Review №49

Josi was awesome, very knowledgeable, theres a 20% discount if you refer a friend

Tr
Review №50

Everyone is very polite and friendly. They are very fast, efficient and knowledgeable. Adrian handle all my needs and was very friendly.

Ma
Review №51

Got a solid low-priced pre roll plus a nice house 8th under $40👌. Josh was helpful, and patient as I weighed the options.

Ma
Review №52

Kiandi was soooo friendly and helpful. 10/10 would recommend stopping by here. The selection was incredible!

Ch
Review №53

Awesome! Josh was very helpful and informative helping me get CBD products for a family member.

Jo
Review №54

Katie has a great personality. And sharp. Pick some good stuff for me when I was in a hurry. Thank you again Katie.

Je
Review №55

Max was really sweet and helpful! This was my first time shopping in-store and it was very efficient and easy 😌

Er
Review №56

Sergio was super helpful, directing me to exactly what I was looking for from my confused mumbling as I tried to remember various names. Thank you Sergio!!

Tr
Review №57

Sergio was helpful and courteous, made my transaction a very pleasant one!

Mi
Review №58

Micayla was very helpful. Was my first time in the shop and she answered all my questions

j
Review №59

Micayla is great! Always a pleasure to stop by erba and see what’s new.

Ki
Review №60

Amazing experience! Shop is beautiful and lots to choose from! Adi was wonderful to help me navigate through the vast selection. I told him what I like and dont like and he gave excellent recommendations!!!

Ch
Review №61

Ayah was very helpful ! I was a first timer and was having issues ordering through my phone and she was able to assist me. Super efficient and caring!

ka
Review №62

Clean, knowledgeable and great service. Professional level service is a nice change and the selection is huge. Definitely our new place of choice.

T
Review №63

All the budtenders here are so great - Josh was extra awesome today!

Ka
Review №64

Jaime is the best, I love the information they gave. It was super helpful

Mi
Review №65

Frank was awesome!! Extremely helpful and knowledgeable about your products.Great experience!!

Je
Review №66

Love this dispensary!So much inventory, lots of price pointsEverything I need, no reason to go anywhere else.Kevin knows every product, every strain and every bargain.So helpful!!

Di
Review №67

Erba Market :: what can I say ::Professional Staff @ MAXStylish Place :: sweet ambiance like a MOFODope Selection :: anything & everything you can think of :: thc-cbd HEAVENTHANK YOU 4 YOU

Ro
Review №68

Erba is great. Super knowledgeable and helpful staff ready to fulfill your medicinal or recreational needs. Ask for Shaun!

Ca
Review №69

I am from out of state so I stopped here with my sibling to check the place out and indulge in some good stuff while I stay in Cali. Britta was so awesome! She showed us a ton of products and gave her review on them when we asked. She was super knowledgeable, sweet, and funny and she answered all of our questions. The deals here are also very good!! Definitely a fantastic first impression of this place and what kind of customer service they provide. 100% coming back again! Thanks Britta!

St
Review №70

The folks at Erba are always terrific. Very personable… Knowledgeable… Always trying to be helpful and are very warm and engaging. Christian is always amazing and Britta was absolutely terrific. Shaun was great!

To
Review №71

Jaime was AWESOME ! He had a lot of patience and answered questions and suggestions were great … Huge change from previous experience here .. happy I decided to start shopping here again

Ja
Review №72

Katie helped me pick all the best products to properly introduce me to California living! This shop is gorgeous, and sticks all the best brands. Can’t wait to go back!

Le
Review №73

Always amazing. Service today by Kiandi was great as usual. Thanks for being my go to spot for all the goods. Stock and inventory is awesome.

An
Review №74

Chloe was very polite and understanding. I was very happy with my experience there

Al
Review №75

Attentive informed and asked for more info to suppliment my questionsA keeper for sure 👍

Ra
Review №76

Wendy was fantastic and listened to all my needs! Thank you so much!

A
Review №77

This was my first experience at this location. The checking process was easy and the staff was friendly.I was assisted by Britta, she was attentive and informative. She was very patient, didnt rush me. Overall I will come back, there is a huge selection, very well displayed items. Pricing is on the high average (think the cost is not just taxes but the packaging of each item, really nice) Parking could be better but it is free. Recommend you give this place a try, as far as dispensaries go, this is High quality.

ta
Review №78

Josh was very patient with me and knowledgeable about the products I needed. Just a side note, a menu of the products would be very helpful for first timers!

Ge
Review №79

Kay was very helpful and cordial and Adrian was the same your customer service is outstanding

Re
Review №80

Joelle was friendly & efficiently overall experience was great!

Te
Review №81

I was helped by Adi today. I asked him for recommendations and purchased his suggestions. I am not disappointed! He was super nice and he’s a Dodgers fan! Bonus!

Ka
Review №82

One of my favorite dispensaries! They have a great selection of products and the staff is always very friendly. Kiandi directed me toward the good deals and made the trip feel effortless. Thanks!

Al
Review №83

Britta was super quick and polite! Fastest experience yet and super friendly with customers and her coworkers

Ca
Review №84

Britta gave Good suggestions and a great recommendation. Overall great experience. Thank you.

Ar
Review №85

Zane was patient when i was taking some of his time. Good guy fr

as
Review №86

Really busy for a Tuesday. Niles (I think) from Grizzly peak was really nice and well informed on the products.

Ke
Review №87

Joelle was the sweetest most patient budtender ever

ri
Review №88

Great service. Frank is the best

Ma
Review №89

Wendy displayed her expertise and help me out with great efficiency

Le
Review №90

Britta was SUPER helpful today in my selecting what I needed. THANK YOU BRITTA!

Ma
Review №91

I loved the dispensary, Dennis was incredibly helpful with getting me a good deal and finding what was right for me I look forward to returning in the future for more!

Me
Review №92

Kiandi was fat and efficient!!! Great dispensary

Jo
Review №93

Eurba is my go to store and has been for several years now. Katie is an amazing budtender. Highly recommended.

Je
Review №94

First time stopping in and had Adi as my budtender, he went above and beyond to find the cartridges best for me and was helpful every step of the way. will definitely stop by again if i find myself in LA in the future

Ke
Review №95

Kevin was prompt, helpful, and such a sweetheart! Def sets the bar for great experience at Erba. Thank you so much!

Hu
Review №96

Kevin was great and helped us get everything we needed. Super nice and clean dispensary with a large selection

Ve
Review №97

Very hip and happening for all your medication needs.Great service and great people in a very safe environment.

Yu
Review №98

Rose was amazing and help us thru the whole process !! Amazing service and great variety !

Ja
Review №99

Mindy did a great job of guiding me to the selection I wanted based on my feedback to her. Will stop by again when in Santa Monica.

Ad
Review №100

Everyone who works there was super nice and friendly. The general manager was also helping out and was super cool and she helped me out and everything went great. Awesome team! This was my first time there and nothing was confusing. Very kind people!

Information
56 Photos
100 Comments
4.4 Rating
  • Address:12320 W Pico Blvd, Los Angeles, CA 90064, United States
  • Site:https://erbamarkets.com/
  • Phone:+1 310-207-1900
Categories
  • Herb shop
  • Alternative medicine practitioner
  • Cannabis store
  • Herbal medicine store
  • Vaporizer store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations