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Cricket Wireless Authorized Retailer
900 E Main St, Laurens, SC 29360, United States
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Cricket Wireless Authorized Retailer
Comments
Ka
Review №1

I had a couple of issues with my phone and the manager fixed every last one of them! She was so nice and sweet! She went beyond her job to try to make sure I left the store satisfied! She also helped me pick out the perfect phone case for protection! I would recommend this store to anyone looking for a great deal and great customer service!

Li
Review №2

Went to upgrade my phone. The sales clerk was knowledgeable and very helpful. Even though it was close to closing time, she did not try to rush me. It was past closing time when the transaction was completed. The manager had locked the door, but my sales clerk seemed unbothered by the time, and stayed focused on the job at hand.

Le
Review №3

While I was at this location.. I was activating a new line of service. However, while I was there, Meme was so helpful and very polite. She was also very informative. She was very patient with all the questions I had. She gave 100++ service! Would definitely recommend this location. She cared more about pleasing the customer and making sure they left satisfied and happy

Ja
Review №4

I purchased some phones. The manager assist me with the best plan. Customer services was great.I cant wait to tell family and, friends about this place.

ju
Review №5

OMG I came into the store and it was a very long wait, the store was flooded with customers. when Meme finally helped me she was fantastic not only did she assist me but she was setting up another gentlemans phone at the same time. She was amazing, courteous, and so very helpful Cricket couldnt have asked for a better employee.

KE
Review №6

I recently switched over to cricket wireless!! I ve been with my previous carrier for 7 years. Meme made the transition so easy!! She was very knowledgeable in her craft!!! Wish I had made the switch a lot sooner!!! Store was neat and clean. The atmosphere was very nice!!! I was greeted upon entering the store. Meyata was such a freakin delight!!!! Y’all hit a home run with this lady here. I’m definitely gonna tell my family and friends about this store!! Customer Service is Everything!!!! Great job!!!!

Va
Review №7

I came in today to upgrade my daughters phone and she is in a wheel chair. The young lady held the door open for us and she helped me not just set up the phone but she helped us to transfer the pics and contact. Meme was wonderful and very helpful.

Ai
Review №8

The experience was amazing. Manager is very knowledgeable as well as her team. They were willing to help and not only the customer service but cricket phone service and prices are great!

E
Review №9

From the moment i walked through the door, the manager greeted me with a smile answered some of my concerns/questions and today Im happy to have purchased several phones with my stimulus check!

Ha
Review №10

Meme was wonderful with helping me upgrade my phone, she was very helpful and stayed professional even when she had to deal with a rude guy that was in there. She was great, they all are and i will continue t come back.

Ke
Review №11

I was there to make a payment for a family member and was impressed by the knowledge and bilingual workerinteracting with another customer!

Ca
Review №12

I came in to upgrade my device and the ladies were absolutely wonderful. Thank God for Mari., Maria and Meme they were so nice and helpful. They even switched my photos and contacts for me.

Vi
Review №13

The women were very helpful.

SH
Review №14

They are awful sales reps... refused to make a refund for an employees error costing me $40 over and I had to fix a $100 error shed made to my bill. 🤬

Ti
Review №15

These two ladies were fast, friendly, and efficient!

Li
Review №16

I came in and meme help me reach out to customer service and help change my bill cycle..she is so nice and helpful. She went the extra mile and didnt have to

Me
Review №17

ALL I CAN SAY IS MEME, MEME, MEME. ANOTHER LADY WAS HELPING ME TRY TO MOVE MY PICTURES OVER ALONG WITH MY CONTACT BUT SOMEONE ELSE CAME IN SHE KIND OF FORGOT ABOUT ME I GUESS, I COULDNT REMEMBER MY EMAIL PASSWORD. BUT MEME STARTED TO ASSIST ME AND ME AND MY CARETAKER WANTED TO GO AND GET SOMETHING TO EAT BUT MY OXEGEN WAS RUNNING LOW I ASKED MEME IF I CAN LEAVE MY PHONE WITH HER AND SHE SAID SURE IF I WANTED TO. I TOLD HER WE WILL BE BACK, NOT ONLY DID SHE MOVE ALL MY STUFF OVER BUT SHE WALKED DOWN THE PLAZA WHERE WE WAS EATING (WHICH WAS MIGS PIZZA) AND BROUGHT ME MY PHONES, I KNOW THIS IS LONG BUT SHE WAS AN ABSOLUTE ANGEL YOU ARE LUCKY TO HAVE HER AS AN EMPLOYEE. IF I COULD I WOULD GIVE HER 10 STARS. GOD BLESS YOU MEME

Fa
Review №18

Exceptional customer service, they went above and beyond with helping me recover the password for my email and helping me move my pics and contacts to my new phone. Maria and Meme are angels, thanks so much ladies.

Ja
Review №19

Always friendly and helpful

Be
Review №20

Came in today to upgrade my phone and sh was very nice the manager even stepped in to help me find a case for my sons phone

Yv
Review №21

Ms. Maria Lopez was very helpful and informative so was the other workers

Mo
Review №22

Great salespeople

An
Review №23

Maria was super nice and helpful. 10/10 recommend!!!!

Wi
Review №24

THANK YOU MARI AND MEME YOU WERE AWESOME

An
Review №25

The employee i dealt with was knowledgeable and courteous. Overall, Ive had nothing but good experiences with this company. Phone plan is much cheaper than my previous contract plan through Verizon. The phones are comparable in quality. I have never had an issue with the service.

An
Review №26

Been with cricket for years before they open a store in Laurens and I am still happy about my service. Very kind staff. If I have any problems with my phone they would always try to fix it, especially the Hispanic girl. She is very smart and knows what she is talking about. Very great customer service and every time I go in there makes me feel like home.

Ra
Review №27

Maria and meme are excellent people and very helpful

wi
Review №28

Great hard working girls

Ma
Review №29

The 2 young African American females and the young black male are outstanding and a gift to that store....goes above and beyond for each customer

ch
Review №30

Love love love the new staff in Laurens very professional and friendly

De
Review №31

I was looking for good phone service and I will be honest with you. Cricket is the best thing going. The service is wonderful and the staff here is the best.

Br
Review №32

Very friendly service. And definitely cant beat the price. My littles were able to color on the chalk wall while mommy and daddy shopped which helped tons.

G-
Review №33

Great customer service

Vo
Review №34

Price is good. Need more selections of phones . Employees need to be more ready to help customers were not there to have fun were there to establish a phone service and purchase things and sometimes have question about our phones and they just done know! This is Newberry store Im talking about . Laurens is a little better. In Newberry they will literally go in the back room and close the door on you. I have 5 lines with this company an their service is awadul at this tire not the phone lines the store service . Theyre great getting you to get a phone and after that theyre done! Wont answer questions and wont help with a device and not enough stock for phones . Could improve the store and employees.

El
Review №35

Going back next month (June 2019)... I REALLY Dislike Boost Mobile! Always lose signal & the free phone for porting your # may seem nice but if it doesnt work, why not go to a place with the same free phone that Service WILL work! My money was taken in by someone else bc I was very sick & he was ONLY trying to help bc hes never had Service there until now either. But, I NOW KNOW better than to do MY Business here & Just MY Opinion is ALL. Ive tried to get help from Boost but in my Opinion, they dont care once you pay the money oh well... Thats NOT a Good Business in my eyes... Just saying... Cricket has GREAT Service... Always has for me Anyway & wont leave you phoneless! Ty Cricket Wireless

Me
Review №36

Knowledgeable, respectful of time, helpful, and courteous

Al
Review №37

CHEAP, CHEAP, CHEAP I WILL NEVER PURCHASE ANYTHING FROM THEM EVER AGAIN. THEY DONT DESERVE THIS ONE STAR BUT IN ORDER TO POST YU HAVE TO TAP A STAR WHICH IS VERY STUPID. SO NO STAR FOR THEM AND THEY NEED TO STOP LYING.

Be
Review №38

Great service especially compared to Sprint! Nice workers here, but a little slow....so be prepared to wait

An
Review №39

Love to come here when I need help with any of my phones very nolageble staff and great services.

jo
Review №40

Cricket its loved phone service makes u wanna kickit

Fe
Review №41

Great customer service. Great plans. 2 lines for 80 and 4 lines for 100.

Ja
Review №42

Was the best store .To go to but they have some of the dumbest and slowest people in there now. Yes its hard to beat the price had it for five years but leaving and going back to verison yes will cost more but the hell with a head ache over simple changes

Ka
Review №43

The people are very nice and they welcome you when you walk in the door .

Ke
Review №44

Im currently with them and they charging me a whole $15 just to change my number these phone companies will do and charge anything for a quick buck....currently looking for new phone service

Sh
Review №45

Good service and nice people to help with my cell phone

Ma
Review №46

Plus another 5 on top so I give cricket a double stack 5.

Je
Review №47

Best phone service Ive had in a while

Sa
Review №48

My favorite phone place .. Very friendly and knows me very well

Ke
Review №49

Would recommend them their service is great

Ce
Review №50

This shop that so much good

Ri
Review №51

Sit here for 30 minutes waiting for service. The ladies behind the counter never even aknowlege us being there. We got up and walked out.

Ro
Review №52

They are very slow. If you short on time didnt go in..

Ge
Review №53

Great store low prices

Vi
Review №54

Friendly

Sh
Review №55

They are great people!!

Pu
Review №56

Great customer service

Fr
Review №57

Not very helpful

me
Review №58

To many charges

Dr
Review №59

Good 👍

To
Review №60

Great place

Pi
Review №61

Great service

Ma
Review №62

Nice people

Ju
Review №63

Ok

Ma
Review №64

Excellent

wi
Review №65

TERRIBLE SERVICE! IS INCREDIBLE !!!

Information
11 Photos
65 Comments
4 Rating
  • Address:900 E Main St, Laurens, SC 29360, United States
  • Site:https://cricketwireless.com/stores/ll/US/SC/Laurens/900-E-Main-St
  • Phone:+1 864-715-1111
Categories
  • Cell phone store
Working hours
  • Monday:12–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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