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Parkinson Automotive
1212 Railroad Ave, Las Vegas, NM 87701, United States
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Parkinson Automotive
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Th
Review №1

My girlfriend and I were visiting NM from Colorado. On our way back home, her car broke down. We called Parkinson’s Automotive as soon as they opened the next day. They immediately made room and got us in. After about 30 minutes, they were able to diagnose that it was the water pump. They were able to get the part, replace the pump, some hoses, and the thermostat by the very next morning. We left from Parkinson’s and drove it back to Denver (6 hours) without a single problem. Her car ran perfect. On top of that, the price was extremely affordable. 10/10 would recommend!! Thank you everyone at Parkinson’s Automotive!!

Ju
Review №2

Awesome crew and staff, great knowledge in service. Got it right the first time and got us out by the end of the day. So grateful to have a place that is willing to help the traveling family on a budget. Would definitely recommend them first before anyone else to those who are traveling through and need car help.

ja
Review №3

We were travelling through New Mexico in the summer heat when the cars air conditioner went out. Jennifer and her husband went out of their way to help us. Not only did they fix the air conditioner, but they checked fluid levels and tire pressure to be sure all was well as we continued on our way. If I lived in Las Vegas, I would definitely take all my car business to them. They are top-notch.

Mr
Review №4

Came in late on a Thursday they diagnosed my car got me to a hotel and had everything torn apart first thing in the morning, ran into a partsourcing issue ( not their fault I just have a unique car) the lady whos the owner was on top of it and was deep in research to find the answer. Hands down one of the most professional shops I ran into on my travels would definitely use this place if I was ever in Las Vegas again. Family oriented its like hanging out at your friends shop. Dont hesitate to take your car here in a heartbeat they will take extraordinary care of you.

Ma
Review №5

Halfway to our destination in NM the car suddenly wouldnt run properly. Fortunately it happened near Parkinson Automotive. We thought wed be lucky to have a mechanic look at it by the end of the day, but they had it checked out and fixed within an hour. Not only did they put time aside right away to help us, they were friendly and thorough. The whole experience was stress-free and the best interaction with a repair shop weve had.

Ra
Review №6

While on our trip to Arizona we had a bit of car trouble. We got to Parkinson Automotive and they immediately began looking for the issue. They found the problem and fixed it and were so kind! Highly recommend to anyone!

Ca
Review №7

We drove in from out of town with engine trouble and an RV attached. They fixed the problem and had us back on the road in no time. Very good people run the place!! Highly recommend.

Ch
Review №8

This place is excellent! Recently, my girlfriend and I were driving on I-25 after a snow storm and hit a large piece of ice which broke a plastic panel underneath my car. We decided we couldnt continue driving with the panel dragging on the ground so we stopped in Las Vegas. Napa recommended Parkinson since my car sits too low for me to remove the panel myself. Parkinson Automotive fit me in right away and my car was ready to be back on the road extremely quickly! They refused to charge me. This shop is run by honest, hard working people, and if I am ever back in the Las Vegas area and in need of any car work I will certainly stop in again.

Is
Review №9

If there was a zero I woul put that. Have a coolant leak I took back 3 times and nothing was fixed

Ma
Review №10

Quick and friendly I highly recommend this place.

Le
Review №11

Very busy, helpful service but not happy with results.

Gr
Review №12

Awesome repair shop. I know nothing about cars and the owner went out of her way to help me get the best price and make sure I didn’t get ripped off. She could have overcharged me and I never would have known but she has serious integrity. Very nice family oriented business. Definitely go here!

Sa
Review №13

They are fabulous, honest, hardworking people. We broke down in Las Vegas NM (we are from CO) and took our truck to another shop that tried to charge us over $1000. I called my hometown mechanic and he thought it was extremely high charges, so we took our truck to Parkinson Automotive. They worked very hard to get us back on the road asap. They did a fabulous job and only charged us $200. I am so grateful for their service and I very strongly recommend them.

Ma
Review №14

I cannot recommend this place enough!!! My car was having issues as I was heading out to San Diego. I called right when they opened and they got me in right away to take a look at my vehicle. I’m going to be honest..as a young female that knows nothing about cars, I dread having to go into auto body shops with the fear of being taken advantage of. Parkinson Automotive though was a completely different story. They throughly explained everything to me, the tests they ran, what parts would cost if they were needed to be ordered, etc. The test was reading that my accelerator was overheating and the part was in Santa Fe...an hour away. But guess what? They already called someone to have the part transported if it was needed!!After a couple more tests were ran they found the issue on my car ended up being from a mechanic before them that didn’t correctly input some cables. Quick fix and after about 30 mins, I was on my way!!! I had zero issues the remainder of my road trip. The whole experience was top notch from start to finish. Highly recommended, especially to anyone coming from out of town, that needs a reliable and honest shop.

A
Review №15

Definitely THE place to go to if traveling and your vehicle breaks down. I was traveling from Texas and my transmission blew 15 miles North of Las Vegas, NM at 3AM. Luckily I was still able to drive to a truck stop for the night. Parkinson had the best reviews and was very close to the truck stop. They were excellent in accommodating with my situation. They moved other cars and took care of my vehicle right away. It turned out that it would not be a quick fix, but they expertly helped me in finding a solution that was perfect for my situation. Im now back home with my vehicle thanks to Parkinson Automotive. You guys are The Best, Thank You! Also say hi to their dog Magnus

Ja
Review №16

Only place I take my cars locally great mechanics whom are always super busy

An
Review №17

Great service, Very knowledgeable and affordable

mi
Review №18

We were on our way from Kansas to Arizona, when one of our hubs seized up, and out lug nuts and the studs sheared off, and our tire came off. Not only was the pricing reasonable, from the time we got there until we were back on the road was less than 3 hours. The whole time we were there, they owners were so warm and welcoming! I definitely would recommend them!

Tr
Review №19

This place is well worth finding, so I included this pic bc theres no signage. Went 1st thing just to have fluids & tires checked before my next 2 days of hard driving. In spite of how busy they are, the owner took me right in & refused to charge me for such basic wk. Wish Id had more cash than I did to tip bigger. AND she was homeschooling her 2 big kids while working! Places like this are rare.

To
Review №20

Was traveling through and had some electrical issues on the driver door. Popped in and they fixed it up in 10 minutes and charged me a reasonable price. The Doberman was cute too.

Ha
Review №21

Excellent customer service. We broke down visiting the area and are thankful they were here! They called all their contacts in effort to expedite the repair since our vehicle was missing a crucial key. Friendly, very informative, great at communicating what the issue was and options for repair. Offered us rides when they needed to keep our car overnight. Would highly, highly recommend if you are in the area! Thank you!

Ja
Review №22

This place is great. I’m from out of town and had car trouble. Francis met me at a gas station to lead me to the shop. They got us right in, were super friendly and got us all fixed up and on our way in no time. THANK YOU Parkinson Automotive!

At
Review №23

I have a 74’ Dodge Sportsman class c motorhome. I broke down in wagon mound, nm on a Saturday evening. Heading from Colorado to Arizona. I stopped to get gas and when I turned it over I got a crank but no spark!Got towed to a shop in the town of Las Vegas NM. Come monday morning the shop i got towed too (who had the highest rating on google) had me wait an hour and half after opening to tell me they couldnt even look at it until Weds because its a one man shop. So I got another tow down the road to Parkinsons, where they immediately looked at my vehicle and started diagnosing. What a Blessing!Jenn the owner/head mechanic knows her stuff and took great care of me and my camper. It ended up needing a distributor replacement, after ordering a new one she quickly realized the manufacturer had made a mistake and it was a hair to tall, ordered another one and once installed that gave it the spark it was missing but still wasn’t starting up right away. She dug a bit deeper and found my carburetor was shut and not letting air in. Though I don’t need a carburetor restored/ replaced right away they showed me how to tweak the carburetor so I know what to do incase that happens again and sent me in the right direction to buy up a very very low priced good condition carburetor for my engine from the local scrap yard! (For when I do eventually switch it out)The entire staff was sweet and everyone had a “can do” attitude. Multiple calls and cars came in the shop while I waited and they all were so on it with every customer. I never got the impression they were annoyed with me or anyone coming in and needing solutions quick, which has definitely been the vibe at other mechanics I’ve been to. Since I was on the road alone and stranded in a town I was unfamiliar with, Jenn hooked it up with Knights motel for the night who gives their customers a discounted rate, she also gave me a burrito and is a genuinely good and honest person that I wish was my hometown mechanic. (Oh and she gave me info of mechanics shes worked for and trusts in Tucson where Im headed)! Can’t say enough good things about this shop!

pa
Review №24

If your looking for an honest mechanic that knows what she’s doing then this is the place... I live on the road and nothing worse than needing some work done but not being able to trust a shop. She was so professional and so fair I would not hesitate to bring my truck here again... If your looking for a place in town this place won’t leave you disappointed... Great job, thank you

Ty
Review №25

Very quick work at a reasonable cost. Replaced a pinion seal and u-joints in a day. I did leave it overnight but I also didnt have an appointment prior to going. First time Ive used them but not the last! Thanks!

Jo
Review №26

Excellent management and mechanics!

Al
Review №27

They did a great job on clutch replacement system on our truck. Very professional service. Jennifer was great at explaining warranty as well. Thanks again!

Ge
Review №28

While traveling from Texas to Colorado, my car’s belt and tensioner broke. Had the car towed to the shop and they got the part and squeezed me in so I could finish my trip. Highly recommended

Ti
Review №29

We had a wheel bearing go bad on our trip across the country. We called Parkinson Automotive because they had the best reviews with the part we needed. They surely lived up and surpassed our expectations. We called telling them we might arrive in an hour and half, maybe more because we were limping 120 miles. They told us no worries, drive safe. They got us in and out in just over an hour, and even checked our other bearing for us to be safe. We’ve had bearings go out before so we know that they gave us a great deal. Travelers, if you have car trouble near Las Vegas, NM, definitely choose Parkinson Automotive.

Pe
Review №30

All the folks here are great! I was travelling from Minnesota and my alternator failed. They pulled my truck in immediately, swapped the alternator and sent me on my way. Very reasonable price, excellent service, quality work.

Ge
Review №31

Great machacic reasonable prices

De
Review №32

Honest. Very considerate of your need for a running vehicle. Expedite service so minimal inconvenience is made to their customers. Reasonable costs for parts and labor. No one else will service our vehicles from now on.

Jo
Review №33

Lady who owns it is smart and hardworking very capable. Shop area could be a little cleaner.

Je
Review №34

My husband and I were traveling across country, trying to get back home for the holidays. disaster struck, we broke down. our tow truck driver said he would take us to his friends shop. on the wall is a sign saying enter as a stranger, leave as friends. this could not be any truer. We could not be more thankful to Jenn and Chris. they went above and beyond. they fixed our truck, put us up for a night and even bought us lunch. It was so refreshing. we were stressing out, and they helped us out when we were in need. Also Jenn and Chris, are vehicle whisperers. We had a broken flexplate, and camshaft sensor.

Jo
Review №35

Thank you for repairing our 2007 Toyota RAV4 this past weekend! We are so grateful!We were on our way to a wedding in Albuquerque on Friday, 7/20. Our car had broken down, it was very hot that day, and we had spotty cell phone service.The first garage we were towed to was too busy to accept and repair our car. You took our car in, and we appreciate your thoughtful brainstorming of solutions to repair our A/C compressor and the research you did with Toyota to insure the correct solution was identified and implemented.Your sister was so thoughtful to drive me to the rental car location, so that I could rent a car. Our family made it in time for the wedding.I will be forever grateful with the help you provided my family in our time of need! Your Dad would have been very proud. He sounds like a cool guy.

Ma
Review №36

Amazing customer service

Re
Review №37

As I have spoken to our customers they have been pleased with their service. They are not only fast they are very reasonable with their prices. I have not seen a vehicle more then a few days there. Welcome home Ms. Parkinson.

ri
Review №38

Great service...

Ed
Review №39

Great service and communication highly recommend this shop..Thanks Jenn!!!!

Ka
Review №40

Jen is amazing. Our car broke down, and she took care of our car right away!

Ma
Review №41

Friendly staff, down to earth mechanics. Family owned so they are very reasonable in prices. Thank you much.

Br
Review №42

We had a problem with a brake on our trailer. Chris had us on our way in no time. 5 star rating for these folks. Thank you !!

Cr
Review №43

I HIGHLY recommend Parkinson’s Automotive! Team is extremely professional, prices are very reasonable and we are lucky to have such a great shop in our small town!

Ch
Review №44

Awsome same day service thank you so much

Ar
Review №45

Best Mechanics in town, affordable, friendly and family oriented. They treat each customer with professionalism

Sa
Review №46

Woman owned 💪👩‍🔧

Fi
Review №47

Good service and they get the job done

Ch
Review №48

Articulate, Affordable, and Accurate

gr
Review №49

Took me right in,made repair while I waited

an
Review №50

They had kids working on my car, had to take it back because they forgot to tighten some bolts. Not a place to take your car, if u want it done right.

Vi
Review №51

Jens the best

Es
Review №52

Great service and prices

Ry
Review №53

Best place Im town although I am bias

ku
Review №54

Love them.

Mi
Review №55

Great service, friendly staff

Information
5 Photos
55 Comments
4.8 Rating
  • Address:1212 Railroad Ave, Las Vegas, NM 87701, United States
  • Phone:+1 505-454-1745
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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